Troubleshooting Guide - Disney P7100PDE User Manual

Check the following guide for the possible cause of a problem before contacting service.
Symptom
The unit is receiving
no power
The power is ON,
but the unit does not
operate.
There is no picture
(and/or sound), and
the Power LED is lit
in ORANGE.
Poor picture and/or
audio quality.
The DVD player does
not start playback.
The remote control
does not work
properly
The battery cannot
charge
P7100PDE Zoran Eng 20AB.indd 15

TROUbLEShOOTING GUIDE

Cause
• The CAR adaptor is
disconnected.
• The Power switch set to Off.
• No disc is inserted.
• The "SOURCE" switch is set to
AV IN, but there is no external
video input available.
• The "SOURCE" switch is set to
AV IN position, but playing DVD,
CD or JPEG disc.
• The external video/audio cable(s)
are not connected securely.
• The external video/audio
equipment is powered off.
• A dirty or scratched disc is being
played.
• No disc is inserted.
• An unplayable disc is inserted.
• The disc is placed in the unit
upside down or misaligned with
the guides.
• The disc is dirty.
• A menu is still on the screen.
• Not pointed at the unit.
• Operated too far away.
• Obstacle in remote's path.
• Batteries in remote are low.
• The AC adaptor is disconnected
from the wall outlet or is not
connected to the unit.
• Power switch is set to ON
position.
GB - 15
Correction
• Insert the CAR Adapter into the car
DC outlet having 12V.
• Set the Power switch to On.
• Insert a disc.
• Set the "SOURCE" switch
appropriately, for either an external
video source (AV IN) or (DVD) for
internal disc playing.
• Check the unit for the proper
external connections.
• Turn on the externally connected
equipment.
• Clean the disc by following the
procedure on page 14.
• Insert a disc.
• Insert a playable disc. (Check the
disc type, the TV System menu, and
the Regional Code).
• Place the disc on the disc tray with
the proper orientation.
• Clean the disc.
• Press the SETUP button on the unit
or remote control to close the menu
screen.
• Point remote at unit's sensor.
• Operate with 23 feet (7m).
• Remove the obstacle.
• Replace the batteries.
• Plug the AC adaptor securely into
the wall outlet and securely into the
unit as well.
• Set the Power switch to OFF
position.
2009/8/8 :2: PM