Ctl GQE20C Series User Manual

Ctl GQE20C Series User Manual

Meet compute system

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CTL Meet Compute System
®
User's Manual
GQE20C Series
Download the electronic manual at ctl.re/GQE20C

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Summary of Contents for Ctl GQE20C Series

  • Page 1 CTL Meet Compute System ® User’s Manual GQE20C Series Download the electronic manual at ctl.re/GQE20C...
  • Page 2: Table Of Contents

    Powering on your device ..................21 Enrolling your device ....................21 Exiting Kiosk mode ....................23 Navigating in Desktop mode ................24 Quick Settings panel ................... 25 Powering off your device ..................26 Rebooting your device ..................26 TROUBLESHOOTING ............... 27 CTL CONTACT INFORMATION ............28 TABLE OF CONTENTS...
  • Page 3: Safety Information

    SAFETY INFORMATION Your CTL Meet Compute System is designed and tested to meet the latest standards of safety for information technology equipment. However, to ensure your safety, it is important that you read the following safety instructions. Setting up your system •...
  • Page 4 NO DISASSEMBLY The warranty does not apply to the products that have been disassembled by users DO NOT throw the CTL Meet Compute System in municipal waste. This product has been designed to enable proper reuse of parts and recycling. This...
  • Page 5: Copyright

    COPYRIGHT Wi-Fi and the Wi-Fi CERTIFIED logo are registered trademarks of the Wireless Fidelity Alliance. Google, Google Workspace, and related marks and logos are trademarks of Google LLC. All products use in this device and trademarks mentioned herein are trademarks or registered trademarks of their respective owners. ©...
  • Page 6: Product Overview

    PRODUCT OVERVIEW Package contents Please take a moment to check if all the necessary items are included in the package. If anything is missing or damaged, please contact your dealer immediately. • Meet Compute System • VESA mount kit (mounting plate & screws) •...
  • Page 7: Front View

    Front view Description Power LED Rear view Description Description Power button LAN port (2) USB4 Type-C ports* Reset hole (2) HDMI OUT ports Kensington lock port USB3.1 Type-C port* DC IN jack (2) USB3.0 Type-A ports* NOTE: » *Supports battery charging. PRODUCT OVERVIEW...
  • Page 8: Status Indicators

    Status indicators No. Indicator Color Status Description Compute system is switched on. White Compute system is switched off. Flashing Compute system is suspended. Power Insufficient power to boot the system. Flashing A critical firmware error has occurred. Flashing Activity on the link. Orange No activity on the link.
  • Page 9: Specifications

    Specifications Item Description Operating system Google Meet OS Intel ® Core™ i5-1335U processor • Max. Turbo Frequency: 4.60 GHz • Cache: 12 MB Intel ® Smart Cache Memory 16 GB LPDDR4X 4266 Intel ® Iris ® Xe Graphics eligible Graphics •...
  • Page 10 Item Description Power cord • Type: US / EU / UK / ANZ /JA region • Length: 1m Security solution Kensington lock Operating • Temperature: 0°C to 35°C Environment • Humidity: 30% to 80% PRODUCT OVERVIEW...
  • Page 11: Getting Started

    GETTING STARTED Using the stand Ensure that your Meet Compute System is properly turned off before mounting the device to the stand. Failure to do so may result in personal injury from electric shock. 1. Hold your device with its exhaust vent facing up and the Power button is on the top side as shown in the illustration.
  • Page 12 3. Adjust until your device is securely attached to the stand. CAUTION: When connecting/disconnecting the cable(s), hold your device firmly to avoid damage from falls. GETTING STARTED...
  • Page 13: Using The Wall Mount

    Using the wall mount Ensure that your Meet Compute System is properly turned off before mounting the device to the wall mounting plate. Failure to do so may result in personal injury from electric shock. Attention! The mounting height must not exceed 2m above the floor or 75cm above a flat surface.
  • Page 14 3. With the device and mounting plate properly aligned, bring your device close to the mounting plate. Your device will magnetically attach to the mounting plate. 4. Adjust until your device is securely attached to the mounting plate. GETTING STARTED...
  • Page 15: Connecting The Ac Power

    Connecting the AC power To connect your Meet Compute System to the power outlet, do the following: 1. Connect one end of the power cord to the AC adapter and the other end to the power outlet. 2. Connect the AC adapter to the DC IN jack of your device. GETTING STARTED...
  • Page 16: Connecting A Display Device

    Connecting a display device You can connect a display panel or projector to your Meet Compute System that has one of the following connectors: • HDMI connector • DisplayPort (USB Type-C) To establish the connection using an HDMI cable: 1. Connect one end of the HDMI cable to either of the two HDMI ports on your device.
  • Page 17 To establish the connection using a USB Type-C cable: 1. Connect one end of the USB Type-C cable to either of the two USB4 Type-C ports on your device. 2. Connect the other end of the USB Type-C cable to the DisplayPort (USB Type-C) port of a display device (a monitor, for example).
  • Page 18: Connecting The Mouse And Keyboard

    Connecting the mouse and keyboard Your Meet Compute System supports both wired and wireless mouse and keyboard. Connecting the wired mouse and keyboard Connect the USB mouse and USB keyboard to the USB ports on your device. Connecting the wireless mouse and keyboard Connect the USB receiver that is supplied with your wireless mouse and keyboard to the USB port of your device.
  • Page 19: Performing Additional Connections

    Performing additional connections Connecting to local area network (LAN) 1. Connect one end of the RJ45 cable to the LAN port of your Meet Compute System. 2. Connect the other end of the RJ45 cable to a network connection device or a network wall connector. NOTE: »...
  • Page 20: Connecting Usb Devices

    Connecting USB devices NOTE: » Your Meet Compute System supports USB3.0 Type-A and USB3.1 Type-C. Depending on the supported USB type, connect the USB device to the respective USB port of your Meet Compute System. • USB3.0 Type-A compatible device connect to one of the following USB ports: •...
  • Page 21: Using Meet Compute System

    USING MEET COMPUTE SYSTEM Powering on your device To power on your Meet Compute System, press the Power button. The Power LED lights solid white. Enrolling your device When you turn on the device for the first time, you need to enroll your Meet Compute System.
  • Page 22 3. Configure the network connection. 4. Read and accept the Chrome OS Terms of Service. 5. Sign in with your Google Workspace account and password. After the enrollment process is complete, click Next. 6. When the Google Meet hardware screen appears, follow the on-screen instructions to test your peripherals such as camera, microphone, display, and touch controller.
  • Page 23: Exiting Kiosk Mode

    Exiting Kiosk mode To exit the Kiosk mode and enter the Desktop mode, do the following: 1. Press the Power button. Then click Sign out. 2. When your device starts loading the Meet application window, press the Ctrl+Shift+S buttons on the keyboard. 3.
  • Page 24: Navigating In Desktop Mode

    Navigating in Desktop mode After the initial setup is configured, you will see the desktop. Click on any of the following items: Launcher: Manage installed apps, perform search, and access • Google Assistant. App launcher: Pin frequently used apps and access them quickly. •...
  • Page 25: Quick Settings Panel

    Quick Settings panel Click on the time widget in the Status Tray to open the Quick Settings panel. Click any of the following: Wi-Fi: Toggle Wi-Fi on or off. If the function is enabled, you can • connect to an available Wi-Fi network. Bluetooth: Toggle Bluetooth on or off.
  • Page 26: Powering Off Your Device

    Cast screen: Cast your desktop to another device. • > Click to show the cast devices. Screen capture: Take a snapshot of the screen image. • Settings: Open the Settings menu. • You can also access the Settings menu by clicking Launcher and select Settings Sign out: Exit the desktop mode.
  • Page 27: Troubleshooting

    TROUBLESHOOTING If you experience a problem with your Meet Compute System, refer to the following troubleshooting guide. If a problem persists, contact the service center. The power is switched on, but your device does not start: • Make sure that the AC adapter is properly plugged into the DC IN jack of your Meet Compute System and to the power outlet.
  • Page 28: Ctl Contact Information

    台北總公司 電子郵件: jackson.lin@hualiteq.com 電話: 02-2706-0585 傳真:02-8201-8388 住址: 台北市大安區信義路四段281號10樓 Authorized representative in Europe CTL Spain S.L Pontevedra nº8, Piso 1, Oficina 6 36202 Vigo, Pontevedra, Espania CTL GLOBAL UK LTD, Authorized representative in UK C/O Cogency Global UK LTD., 6 Lloyds...

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