Safety Information ....................13 Quick Setup ..............15 Hardware Connections ..................15 Connecting an I/O Unit to Your PC ..........15 Connecting the Units of Your GSC3000 System .....16 Software Setup ......................16 Before You Install ...................16 Install the GSC3000 Software ............16 Run the GSC3000 Port Wizard Program ........17 Run the GSC3000 Configuration Program ........17...
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Four-Wire Modem Configuration ............45 Four-Wire Modem Connections .............48 Power Connections ....................51 Surge Protector ..................51 Battery Backup ..................51 Other Gentner Products ..................51 Silence Sensor (Fail Safe Unit) ............51 Temperature Sensor Unit ..............51 AC Current Sensor ................51 Completed Installation ..................52 Configuration ............53 GSC3000 Configuration ..................54...
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Communications Problems ............138 Site Setup Problems ................141 Data Capture Problems ..............142 Comm Server Problems ..............143 Configuration Problem ..............143 GSC3000 Comm Server ..................144 Main Screen Features ..............144 Other Features ..................145 Clearing I/O Unit Memory ................148 Clearing I/O-Unit Standard Memory ..........148 Clearing Standard Memory and Firmware ......149...
With release 1.9, many new capabilities and features have been added to the GSC3000. All changes are made in response to the requests of our customers. The Gentner commitment is to improve our products to better serve you.
Be sure to refer to our new glossary and alphabetical index for quick reference information. For additional help on how to install, set up, or operate the GSC3000 system, please contact Gentner in any of the following ways: Telephone: 1.800.283.5936 (USA) or 1.801.974.3760...
INTRODUCTION • UNPACKING Unpacking You should have received the following items with each GSC3000 I/O unit you have purchased. Gentner Communications GSC3000 I/O16 is not responsible for prod- REMOTE / LOCAL POWER uct damage incurred during GSC3000 I/O Unit shipment. You must make claims directly with the carrier.
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Part 830-085-103 Blocks (x16) Part 673-016-002 If you have not received any of the above items, contact Gentner imme- diately at either of the numbers listed on the bottom of the page. Warranty Instructions Please register your GSC3000 online by visiting Gentner Technical Support on the World Wide Web at http://www.gentner.com.
You can even be notified of critical alarms by telephone or pager. As an input/output device, each GSC3000 I/O unit inputs status and metering information, and outputs commands. Up to 16 units may be connected together to form a high-speed digital LAN (local area net- work) that operates as a single system.
One-Shot Automatic Commands and Macros The GSC3000 can be configured to take action when a status input changes state or when a metering limit is passed. The automatic responses can be commands or macros. In the past, commands or macros were issued once every second until the problem was correct- ed.
User-Selected Password(s) Any attempt at accessing a GSC3000 I/O unit through a COM port con- nection (direct, modem, TCP/IP, or Voice Interface) will generate a password request. The correct password must be entered before access is granted.
G-Bus Network Requirements The GSC3000 I/O units and Voice Interface unit may be linked together to form a RS485 LAN. The unit connections are made via a high speed digital bus called a “G-Bus” using RJ45 connectors. The sum total of all G-Bus cable running between locally connected I/O units should be 1,000 feet or less.
OVERVIEW • SAFET Y INFORMATION Safety Information The front panel of the GSC3000 I/O has one button which allows you to switch operational modes. The standard mode of operation is the remote mode, which is indicated by a solid green LED on the I/O unit’s front panel.
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1.800.283.5936 (USA) OR 1.801.974.3760 TECHNICAL SUPPORT:...
This section has been included for advanced users or those who are already familiar with the GSC3000. Quick Setup contains a minimum of information to allow you to get your GSC3000 up and running as quickly as possible. For more complete instructions, refer to Chapter 4—Install- ation and Chapter 5—Configuration.
• Make sure your PC meets the necessary system requirements (mini- mum Pentium 133 with 24 MB RAM). See page 12 for more details. • If you are using a previous version of the GSC3000 software, backup the data files. The Install Wizard will automatically convert macros and...
Applications > GSC3000 Port Wizard. • Press the button marked “Re-Detect Ports”. The Port Wizard will check to see which of your PC’s COM ports are connected to GSC3000 hard- ware. The PC COM port that is connected to your I/O unit should show “Direct Serial”...
“0”. If you are using a Voice Interface unit, it must be assigned as unit number “16”. • If you will be connecting to more than one GSC3000 site, each site must have its own network number. You must also assign each unit in the site the same network number.
See page 12 for more details on the Operational Requirements. Backup Previous Version Files If you have been using a previous version of the GSC3000 software, you should backup the data files before proceeding with version 1.9 installa- tion. The Install Wizard has upgrade utilities which will automatically convert macros and other data files from previous versions, but you should still create backup copies of these files.
INSTALL ATION • INSTALLING THE SOFT WARE Installing the Software The first step in setting up your GSC3000 system is the software installa- tion. The GSC3000 software operates in Windows® 95 / NT or a later version. To install the software, start Windows® and close all program applica- tions so that only Windows Explorer is running.
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GSC3000 software on your hard drive. We recommend that you use the default, but you may select a different directory if you like. If you have been using a previous version of GSC3000 software, be sure that the directory you choose is the same as the previous version’s.
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INSTALL ATION • INSTALLING THE SOFT WARE Choose NEXT and the Install Wizard will install the GSC3000 software files to the selected location. Exchange disks in the floppy drive when you are prompted to do so. Install Wizard will create a program group called “GSC3000 Applications”...
INSTALL ATION • CONNECTING TO THE I/O UNIT Connecting to the I/O Unit The first step in installing your GSC3000 systems is to establish commu- nications between your PC and the I/O units. The GSC3000 software can communicate through up to nine serial ports simultaneously.
Port Settings Once you have selected the port(s) you will use to connect to your GSC3000 system, you should check the port settings. In the Device Manager window (see previous page), click once to select the desired port. Then click on the PROPERTIES button. This will open the Port Properties window (see below).
The first step in hardware installation is establishing communications If your COM port is a DB25 with the GSC3000. Before making any other connections to an I/O unit, connector, you will need to connect the I/O unit’s COM 1 to any available COM port on your PC.
“Re-Detect Ports”. The GSC3000 can communicate through nine COM ports simultane- ously. This allows you to connect to up to nine different GSC3000 sites via modem and/or direct connection. For speed and convenience, the Port Wizard defaults to detect only four COM ports.
INSTALL ATION • CONNECTING TO THE I/O UNIT Site Setup After you have detected the PC ports, you should run the GSC3000 Configuration program. During installation, you will use the Configur- ation program to establish the parameters for communications with your individual I/O units.
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The Site Setup window is used to define the manner in which your PC will communicate with your GSC3000 site(s). At this point in the instal- lation, you only need to set the parameters that apply to a direct serial connection with one I/O unit.
Configuration program will try to connect to the site. If the attempt is successful, the Site Access window will open and request a user password. The default system password is “GSC3000”. Infor- mation on changing the system password can be found on page 71.
PC. If you are still unable to connect after uploading new firmware, contact technical support as noted on the bottom of the page. REMOTE / LOCAL GSC3000 I/O16 REMOTE / LOCAL POWER Uploading Firmware Before you try to upload firmware to an I/O unit, make sure the serial cable from your PC is connected to the COM 2 port on the back of the unit.
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I/O unit for upload. A window labeled “Burn Firmware” will open and ask you for your user password. If you have not changed the password, the default is “GSC3000”. Once your password is entered, the Unit Initialization window will open.
Make sure you are connected to COM 2 on the I/O unit. Network Number If you will be connecting to more than one GSC3000 site, each site must have its own network number (0-84). You can assign the network number for the site at the same time you are setting the unit number for individual units.
Configuration settings for your If you are installing your GSC3000 on an equipment rack, G-bus con- GSC3000 site. It is a good idea to nections are made using the 10-inch RJ45 jumper that was provided familiarize yourself with the Config- with your shipment.
The Wiring Interface is designed to simplify connection of your equip- Wiring Interface or ment to the GSC3000 I/O unit. It provides easy pin-for-pin wiring using Command Relay Unit, skip Phoenix™ push-on blocks to allow connection to one of the DB37 con- to the section on modem connec- nectors (Status or Metering) on the rear of panel of the I/O unit.
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INSTALL ATION • CONNECTING THE HARDWARE The DB37 “Site Controller I/O” connector on the back panel of the Wiring Interface connects to one of the status or metering connectors on the back of the I/O unit. Use the provided DB37-to-DB37 cable. One Wiring Interface unit will connect to up to 16 channels of status or metering.
INSTALL ATION • CONNECTING THE HARDWARE The command outputs on Command Relay Unit Hookup the back of the I/O unit can The Command Relay Unit provides isolation between the I/O unit’s sink up to 250 mA unassist- solid-state open-collector outputs and your equipment which requires ed.
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Gentner VRC2000 only. The divided between two 5 V sources from within the I/O unit. If the power GSC3000 I/O unit supplies power LEDs do not light (or only one LED lights), the unit is not being properly through the DB37 command-output powered for operation.
Two-Wire Modem Connection You must use an external modem to connect to the GSC3000 system. At the PC end you may use an internal or external modem as desired. The recommended two-wire modem is the U.S. Robotics Sportster 33.6 (subject to change without notice).
Route the telephone line through the Voice Interface unit before con- necting to the TELCO phone jack on the modem. This will allow you to connect to your GSC3000 site using either the modem or the Voice Interface (DTMF—touch-tones). The serial cable connects to the COM 1 port on the Voice Interface.
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INSTALL ATION • T WO-WIRE MODEM CONNECTIONS The Port Wizard should indicate whether each COM port has a direct or modem connection. If your modem is not detected, check the power and serial connections and click on “Re-Detect Ports”. Click Here To Change Configuration To change the modem settings, click on the “...”...
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19,200 is the ideal baud rate for communications tions are not reliable and between your PC and the GSC3000. If you use a lower baud rate, you will not support the required baud may experience overflow and lose data during complex operations. If rate for a GSC3000 system.
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Example: 9*503,555-1234#215 2. Attempt Timeout. This is the number of seconds for the GSC3000 software to wait after it dials before it assumes there is an error. Forty-five seconds is typically long enough to get a carrier, busy or error command from the dialing.
INSTALL ATION • T WO-WIRE MODEM CONNECTIONS Troubleshooting. If your two-wire modem connection is unreliable at a 19,200 baud rate, you should try installing a RFI filter (Radio Frequency Interference). Close proximity to a transmitter or other RF sources may cause interference with the modem signal. The RFI filter should be installed next to the modem or Voice Interface (whichever is connected closest to the TELCO line).
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Once your modem has been programmed successfully, turn off the power, then turn it back on. This will allow the new settings to take effect. For additional assistance, call Gentner technical support as noted on the bottom of the page.
INSTALL ATION • FOUR-WIRE MODEM CONNECTIONS Four-Wire Modem Connections Four-Wire Modem Configuration You should program and configure your four-wire modem before you make the connections to your RF equipment. Make sure that the four-wire modem is connected to your PC and the power is turned on.
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INSTALL ATION • FOUR-WIRE MODEM CONNECTIONS Once your modem has been programmed successfully, turn off the power, then turn it back on. This will allow the new settings to take effect. Do not modify the command strings for the Motorola modem, if you are using a different brand of modem, Choose the MultiTech MT2834BL modem and modify the strings/DIP switches accordingly.
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INSTALL ATION • FOUR-WIRE MODEM CONNECTIONS Click OK. Another DIP switch key will appear in the modem program- If you want to change the ming window. Turn off the power on the modem and change the DIP baud rate on your MultiTech switch settings to match the key before you attempt to operate the modem to 9600, insert the modem.
9,600 bps and lower may cre- tion should work for most brands of four-wire modem. Several more ate a bottleneck that will cause examples may be found on our web site at www.gentner.com. complex operations to fail. 1.800.283.5936 (USA) OR 1.801.974.3760...
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INSTALL ATION • FOUR-WIRE MODEM CONNECTIONS RS232 Interface. The serial interface port on the back of your Do not connect a four-wire modem is a DB25 female connector. Use the provided null-modem modem to a Voice Interface serial cable to connect the modem to your PC or I/O unit. A four-wire unit.
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INSTALL ATION • FOUR-WIRE MODEM CONNECTIONS Connect to COM 1 85 --- 240VAC; 2A COM 1 50Hz / 60 Hz COM 2 G -- BUS 1 G -- BUS 2 METERING STATUS COMMAND 1 -- 8 COMMAND 9 --16 I/O 16 Unit Null-Modem Serial Cable PHONE...
INSTALL ATION • POWER CONNECTIONS / OTHER PRODUCTS Power Connections The GSC3000 I/O unit is designed to operate with a wide range of volt- ages. It will accept an AC voltage-input range of 100-240 Vac, 50/60 Hz, 15 W without manual switching. Power-line swings and brownouts 85 --- 240VAC;...
INSTALL ATION • COMPLETED INSTALL ATION Completed Installation Command Rela y Unit SITE CONTR OLLER Modem Command 1-8 Dial-Up Telephone Line DedicatedTelephone Line RF Link Command Rela y Unit Modem SITE CONTR OLLER COM 1 I/O 16 Command 9-16 Wiring Interface G-Bus SITE CONTR OLLER I/O Terminator...
Logger program, and the History program. We recom- mend that you read the entire chapter to familiarize yourself with all of the capabilities of the GSC3000 before you begin configuring your sys- tem. Configuration is your primary tool for programming the GSC3000.
2. Select Site. When you click on this button, Configuration will dis- play icons in the view window for each of your sites. Clicking on any of these icons will connect you to the corresponding GSC3000 site. 1.800.283.5936 (USA) OR 1.801.974.3760...
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6. Logger Button. This button launches the GSC3000 Logger pro- gram. If the Logger program is already running, the button will move the Logger window to the front on your screen.
CONFIGURATION • GSC3000 CONFIGURATION 12. Work Off-Line. Click on this box if you wish to make changes to units in your GSC3000 site without actually connecting. You will still be required to give a password, but you will be able to reconfigure units without affecting the current operations of your site.
CONFIGURATION • SITE SETUP Site Setup Site Setup Functions Although Site Setup has already been described in a limited manner in the Installation section, you should read this entire section. Many of the features of Site Setup have not been discussed previously. Site Setup features will be described in the order they are labeled in the diagram below.
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GSC3000 site, each site must have its own network number. You can choose a network number from 0 to 84. If the network address assigned to the GSC3000 site does not match what you enter in this field, you will receive the following query when you attempt to connect.
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Only one PC should log capture data per site. 6. Listen On this Port for GSC Alarms. If you want this PC to be notified of alarms when they are issued from the GSC3000 site, click on this box. TECHNICAL SUPPORT: 1.800.283.5936 (USA) OR 1.801.974.3760...
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IP address or machine name of the computer running the Network Module software. The IP address will be shown in the lower right-hand corner of the GSC3000 Comm Server window when it is maximized. The machine name is the equivalent of the IP address in alphanumeric format.
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DOS will respond “Bad IP address [your entry]”. 12. Attempt Timeout. This is the number of the seconds for the GSC3000 software to wait after it tries to connect before it assumes there is an error. The Timeout applies whether your PC is dialing a num- ber or trying to connect using TCP/IP.
Alarm Options The Configuration program also allows you to configure how your PC will react when alarms are received by the GSC3000 software. To open the Alarm Options window, go to the “File” pull-down menu and choose “Alarm Options”. The features of the Alarm Options window will be described in the order they are labeled below.
9. Port. Use the pull-down menu to choose the COM port you will be using to connect to your X-10 module. The COM port you wish to use must be disabled in the GSC3000 Port Wizard or you will not be able to use it for interface with the X-10.
Unit Configuration Each unit is configured on an individual basis. To begin unit configura- tion, you must first connect to the GSC3000 site. Click on the “Select Site” button in the Configuration program main screen. You will see an icon for each of the sites you have created. Click once on the Site icon to connect to the site.
Site Functions Site Time, Site Dialing, and Site Access are configured for the entire GSC3000 system. Not every unit needs to be configured for these parameters, only the units which administrate the functions for the rest of the site.
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OK, the new date and time will be set in I/O unit 0. 3. Daylight Savings. Click on this box if the GSC3000 site is in a time zone which uses Daylight Savings Time. If this box is checked, the time will automatically be advanced one hour at 2 a.m.
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CONFIGURATION • UNIT CONFIGURATION 5. Sync Site. If you click on this button, the site date and time will be synchronized to match the date and time of the PC. Daylight Savings and Time Zone Diff will be automatically factored in. 6.
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CONFIGURATION • UNIT CONFIGURATION If the I/O unit is connected to a modem, you must click on the lower box. If there is not a check mark in the Modem box, your I/O unit will not send the initialization string to the modem or dial any of the phone numbers.
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“Data” or “Pager”. “Data” assumes the unit will be connecting to another modem on a PC and will begin communi- cating alarm information to the GSC3000 Comm Server. If you select “Pager”, the unit will connect to the paging service and then hang up.
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CONFIGURATION • UNIT CONFIGURATION If you are using a Voice Site Access. Like Site Dialing, this parameter needs to be configured Interface unit, you must for only the I/O units which are connected to a modem. User Access configure Site Access infor- codes are stored in the I/O units which are connected to an outbound mation for that unit as well.
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8. Change System Password. The default Site System Password is “GSC3000” as shipped from the factory. You may change the Site System Password by clicking on this button. A query box will appear asking you to enter the old Site System Password.
Unit Functions The following seven functions need to be configured for every I/O unit in your GSC3000 system: Description, Command Output, Macro Setup, Time/Day Events, Meter Limits, Input Status, and Input Muting. These functions will be discussed in the order they are labeled in the figure below.
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CONFIGURATION • UNIT CONFIGURATION 1. Channel Select. Click on any of these buttons to select the com- mand output channel you wish to configure. 2. Channel Indicator. This box shows the current channel selected. 3. A-Switch Identification. Enter a descriptive name (up to 32 char- acters) for the command output A switch.
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CONFIGURATION • UNIT CONFIGURATION Macro Setup. This button allows you to open the Macro Setup win- dow. Macros are powerful tools which allow you program your I/O unit to perform a complex sequence of functions. Although macro program- ming is fairly easy, it has many features. Due to its length, Macro setup has been assigned its own section;...
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CONFIGURATION • UNIT CONFIGURATION 3. Move Up Button. Click on this button to move an event summary Each I/O unit stores its own line up one position in the Schedule List. data-capture criteria. You may recreate a data-cap- 4. Delete Button. Click on this button to delete a Time-of-Day Event ture Time-of-Day Event for each I/O from the Schedule List unit or archive the setup for upload...
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CONFIGURATION • UNIT CONFIGURATION 10. Host Unit. This line describes the host I/O unit where the action for the selected Time-of-Day Event will occur. 11. Execute. This describes the action to be taken by the selected Time-of-Day Event. 12. Command Button. Click on this button to choose the action taken when the Time-of-Day Event occurs.
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CONFIGURATION • UNIT CONFIGURATION Meter Limits. This button opens the Meter Setup window which allows you to configure each of the metering inputs on your I/O unit. The parameters of the Meter Setup window will be discussed in the order they are labeled in the figure below. 1.
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CONFIGURATION • UNIT CONFIGURATION 5. Meter Type. Use the pull-down menu to choose the type of meter used by this metering channel. “Linear 0 to 10” means the metering input sample ranges from 0 to 10 Vdc; “Linear -5 to 5” means the metering input sample ranges from -5 to 5 Vdc;...
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CONFIGURATION • UNIT CONFIGURATION 10. Action. This space shows the action the I/O unit will take when a limit is passed. Click on the “...” button to open the window which allows you choose which action should be taken. You may choose any command, macro, or the date capture option for any unit on the G-bus LAN.
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CONFIGURATION • UNIT CONFIGURATION Input Status. This button opens a window which allows you to con- figure each of the status inputs on your I/O unit. The parameters of the Input Status window will be discussed in the order they are labeled in the figure below.
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CONFIGURATION • UNIT CONFIGURATION 4. Alarm Condition. Use the pull-down menu to choose the type of alarm you want issued when a change in state occurs. If you do not want to be alarmed, select “None”. If you want the alarms to regis- ter, but do not want the I/O unit to attempt to notify you, choose “Non-Critical”.
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CONFIGURATION • UNIT CONFIGURATION Input Muting. This feature allows you to configure your GSC3000 to automatically mute specific input channels when certain events occur, such as a change of state on a status input or activation of a command output. You can mute either status inputs or metering inputs to prevent alarms from being issued or actions from being taken.
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CONFIGURATION • UNIT CONFIGURATION 4. Move Up Button. Click on this button to move a muting event summary line up one position in the Muting List. 5. Delete Button. Click on this button to delete a muting event from the list 6.
CONFIGURATION • UNIT CONFIGURATION Setup Management Configuration has five setup management buttons that allow you to save to disk, load from disk, download, upload, and synchronize the information you have configured for the connected I/O unit. These fea- tures are very useful time-savers because they allow you to adapt con- figuration information from one unit for use with another.
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CONFIGURATION • UNIT CONFIGURATION When you click OK in the save window, a second window will appear. The Site Time parameter is This window allows you to choose which parameters you want saved to not included in the Setup the new file. If you want to save configuration information for the entire information.
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CONFIGURATION • UNIT CONFIGURATION When you are using the When you click OK in the open window, a second window will appear. Open Archive and Save This window allows you to choose which parameters you want loaded Archive functions, one addi- to the workplace.
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CONFIGURATION • UNIT CONFIGURATION When the download is complete, a window will appear that informs you how many of the parameters were downloaded successfully. Upload Setups. This function uploads configuration information from the workplace to the I/O unit. When you open a previously saved .SET file, you can use the Upload Setups function to upload all of this information to the connected unit, even if no changes have been made.
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CONFIGURATION • UNIT CONFIGURATION When the upload is complete, a window will appear that informs you how many of the parameters were uploaded successfully. If one or more parameters fail repeatedly to upload successfully, you may be communicating at too low of a baud rate. A low speed connection may fail to buffer the information adequately and result in an overflow error or lost data.
I/O unit for retrieval using the GSC3000 History program. You must be running GSC3000 Logger to log data in real-time. In order to print this informa- tion in real-time, your PC must be connected to a printer. The informa- tion is not condensed in anyway and the full description of each input and metering channel will be printed out along with the logged data.
2. Disconnect. This button disconnects you from the current site. You may then connect to another site or exit the program. 3. Units to Be Logged. Choose which units in your GSC3000 sys- tem should be logged. All information for each selected unit will be printed and/or saved to file.
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“Do Not Access” mat. If you are sending the log to a printer, it must be a local printer in the GSC3000 Port Wizard. connected to the PC. Logger does not support network printing. 7. Browse Button. The “...” button allows you to determine where you would like the log file to be saved on your computer.
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CONFIGURATION • REAL-TIME LOGGING 10. Start button. This button allows you to begin real-time logging. Data will be automatically logged as frequently as you have specified until you stop it. The “Start” button is disabled if you have entered start and end times (see below).
The GSC3000 History program is used primarily for viewing capture Each I/O unit can store up data. Unlike the GSC3000 Logger program, History does not log any to 128 captures. When the new data in real-time, but is used for viewing and filing data that has unit’s storage capacity...
CONFIGURATION • HISTORY Understanding the Data The lower half of the History main screen displays the contents of the .EVT file. Each capture event that was downloaded from the I/O unit is summarized in three lines beginning with the date and time of the cap- ture.
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CONFIGURATION • HISTORY 4. BegMark. This area shows the date and time of the capture event you have marked as the beginning mark in the file (for more informa- tion, see page 97—File Mark Functions). 5. EndMark. This area shows the date and time of the capture event you have marked as the ending mark in the file.
CONFIGURATION • HISTORY History Details Another feature of the History program is the “View Details” function which shows the complete details of the capture entry, including the descriptions you have entered for each input and output. Select the desired capture entry by clicking on the data summary line. Then, using the “History”...
CONFIGURATION • HISTORY File Mark Functions The “Mark” functions allow you to specify a beginning point and an end- ing point in the current file that you are viewing. By “marking” a section of the file, you can purge, merge, or export just that section instead of the entire file.
CONFIGURATION • HISTORY Main Toolbar Functions The other functions of GSC3000 History are activated by buttons on the main toolbar. These buttons will be discussed in the order they are labeled in the figure below. 1. Open. This button allows you to open files in the view area. History can open several different types of files.
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CONFIGURATION • HISTORY Purged Alarms (.PGA). These are the files you create when you purge an Alarm file and choose to save the data to another file. 2. Resize Data View. Click on this button to change the size of the data view window.
CONFIGURATION • HISTORY 5. Export. This function exports the contents of your .EVT or .ALM file as a text file (.TXT). The information is organized in blocked text format (“comma separated” isn’t available in this version). You may choose the path and file name by clicking on the “Select Export File”...
Monitoring This chapter discusses how you will monitor your GSC3000 site on a day-to-day basis. Your primary tools are the GSC3000 Monitor applica- tion and the Alarm Handler. The Monitor program allows you to view status and metering informa- tion in real-time and manually issue commands and macros to take cor- rective action.
GSC3000 APPLICATIONS > open that requests your user password. When the password is accept- GSC3000 Monitor, or by clicking on ed, icons for each of the units in your site will appear below the Site the Monitor button in one of the icons.
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6. Resize View Area. Click on this button to change the size of the View area. 7. Query Button. This button causes the GSC3000 software to query your site to find out how many units are on your G-bus LAN and obtain the unit description.
MONITORING • GSC3000 MONITOR View Window The View window displays the High/Low state of your status inputs, the current reading on your metering channels, and allows you to manually issue commands and macros. The features of this window will be dis- cussed in the order they are labeled below.
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Control + Click Operation. To prevent accidental activation of a command channel or macro, GSC3000 Monitor comes with a safe- guard feature. When activated, this feature requires you to press and hold down the CTRL button on your keyboard while clicking on the mouse button to activate a command or macro button.
MONITORING • GSC3000 MONITOR 10. Macro Status. This button will open the Macro Status window which shows you which macros are currently running. If you want to dis- able a macro to prevent it from running, click on the “End Task” button.
MONITORING • GSC3000 MONITOR Adjusting Metering View After calibrating Monitor to show the desired equipment values, you Double-Click Here to Adjust Metering View may want to adjust the view of the meter bar. You may also want to adjust the upper and lower limits. These parameters may be changed by double-clicking on the meter bar to open the Meter View window.
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MONITORING • GSC3000 MONITOR Click & Slide Buttons to Change Values 6. High View. This is the highest value that will be shown on the bar meter in the metering display. It must be greater than the second upper limit if you want that limit to be displayed in Monitor. You may enter a numeric value or click and slide the corresponding button to set an approximate value.
MONITORING • GSC3000 MONITOR Creating Custom Views Custom View windows are simple to create. They are useful tools that allow you to view only specific metering, status, and command chan- nels, as well as certain macros. You may combine information from more than one unit and even more than one site.
MONITORING • GSC3000 MONITOR Monitoring Multiple Sites You may monitor multiple sites simultaneously. Connect to each site by You must have multiple clicking on the Site icon and entering the corresponding password. COM port connections Then click on the desired Unit icons to open the View windows.
Communications Link-Loss Recovery Monitor will automatically try to recover a lost communications link. When the GSC3000 site does not respond, a window will appear notify- ing you of the problem. Monitor will wait for 30 seconds before it reat- tempts communication. Click on the “Try Now” button to attempt to reestablish communications without waiting.
(see page 67). If you want the GSC3000 to dial a phone number to connect to your modem, you must set your modem to auto answer. The phone number the site is dialing must be an additional line used for modem connec- tion only.
MONITORING • AL ARM HANDLING Alarm Handler As soon as an alarm is received, the Alarm Handler will pop up on your screen. You will also be notified according to the configuration you selected in the Alarm Options window (see page 62) by a sound or X-10 switch notification.
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MONITORING • AL ARM HANDLING 4. Alarm from Status Input. Alarms that were issued when a status Non-critical alarms are input changes status are marked with the letter “I”, followed by the num- logged but do not cause ber of the status input. The description shown corresponds to the the Alarm Handler to open.
MONITORING • AL ARM HANDLING 8. Clear Unit. This button signals to the GSC3000 site that you have received the alarms, and clears and closes the Alarm Handler. The “Clear Unit” button will not prevent repeated alarms from registering, only clear the ones already received.
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When alarms are cleared the Unit icon will return to its normal gray and the “Alarm” button will disappear. For information on how to view past cleared alarms, see the section on the GSC3000 History application (pages 93-100, esp. pg. 100). 1.800.283.5936 (USA) OR 1.801.974.3760 TECHNICAL SUPPORT:...
Macros Macros are a powerful tool for maximizing the capabilites of your GSC3000 system. When your I/O unit runs a macro, it issues a string of software commands that can be as complex and precise as you want to make them. For example, an entire power change sequence can be executed by running one macro, complete with time delays, power readings, etc.
MACROS • MACRO SETUP Macro Setup To begin macro programming, you must first run the GSC3000 Configuration program. You can run Configuration by double-clicking on the Configuration icon in the GSC program group. You can also run it from the START menu under PROGRAMS > GSC3000 APPLICATIONS >...
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1. Macro List. This list shows all of the macros that are stored in this unit. Macros are named when you program them. Macro #1 is reserved as the re-boot or power-up macro. If your GSC3000 I/O unit loses power, then comes back on, as part of the re-booting process it will run Macro #1.
MACROS • MACRO PROGRAMMING Macro Programming You don’t need to be a programmer to write macros! Although they may seem intimidating at first, they are actually quite simple. The important thing is that macros must be written in language the GSC system will understand.
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MACROS • MACRO PROGRAMMING SOURCE CODE DESCRIPTION Divide Equal > Greater than < Less than Multiply <> Not equal to Subtract 0 - 65535 Numbers used for values 1[A or B] - 16[A or B] Identifies a command channel, A or B contact Alarm"text string"...
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MACROS • MACRO PROGRAMMING When issuing commands or triggering other macros within a macro, you must identify the LAN and I/O unit to be affected by the instruction prior to stating the specific command output or macro to be triggered. They are identified first by LAN, then by I/O.
MACROS • MACRO PROGRAMMING Issuing Commands The above examples showed a sequence of individual commands con- tained within a macro. To issue a command in a macro, begin a new line with the word “Command”. This is followed by the location of the command output that will be triggered.
I/O unit settings, it is a good idea to set up multiple captures during the macro. Each capture will be flagged with the date and time for later viewing using the GSC3000 History program (see page 93). Each I/O unit will store up to 128 captures in its memory without downloading.
MACROS • MACRO PROGRAMMING If Then Statements This feature allows the macro to perform conditional functions, such as initiating a command output if a metering or status channel gives a cer- tain reading. IF THEN statements can be placed anywhere within a macro (be sure to use both “if”...
If by accident a macro goes into an infinite loop, the macro can be shut concurrently. More than down by going into the Macro Status window of the GSC3000 Monitor eight macros running at program. Connect to the site, then to the unit and click on the macro one time may trigger an alarm, status button;...
MACROS • MACRO PROGRAMMING Changing Metering Parameters Macros may be used to mute or unmute metering and status channels, disable or enable metering channels, reassign A-D values on metering channels, change calibration constants, or change upper and lower metering limits. This ability is especially useful for long-term functions such as power changes (where a failure to change metering limits would result in a large number of alarms), or temporary actions such cycling a motor off and on (where you may or may not want to see...
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MACROS • MACRO PROGRAMMING To change upper and lower metering limits for a specific channel, you will identify the limit to be changed, then the metering channel in paren- theses, followed by the = sign and the new desired value. Macro Line Example Description Macro"Metering 6 Limits, Low Power"...
The following pages contain several examples of typical macros. If you need further assistance in learning how to program macros, check Gentner’s web site at www.gentner.com and go to technical support, or call us at the numbers listed at the bottom of the page.
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MACROS • MACRO EXAMPLES While Delay Example This example shows how a While statement can set up a variable loop which “pauses” a macro until a defined set of conditions are met. First, the macro mutes status channel 11, then issues command 13a. The While statement checks the reading of status channel 11.
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MACROS • MACRO EXAMPLES This macro shows a time Start Transmitter Example This is an example of a macro that starts other macros after a short time delay only. Each macro will delay. The first line starts macro two. There is a 10-second delay, then start immediately after the macro three is started.
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MACROS • MACRO EXAMPLES “Or” in an IF Statement This macro shows how a macro can examine a situation then choose the appropriate course of action. The first line sets an individual vari- The individual variable is able (x = 0). This line is very important because it enables the macro to crucial to this example.
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MACROS • MACRO EXAMPLES “And” in an IF Statement This example shows how a macro can examine two factors in a situation and then take action if both factors show that it is required. First, the macro checks status channel five. If the reading on this channel is not “low”, the macro skips to the end of the IF statement and ends the macro.
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MACROS • MACRO EXAMPLES Sub Procedure Example This examples shows how global variables may be used in nested macros to ensure that each macro is finished before another one begins. The first line sets global variable one to a value of zero: “G(1) = 0”.
TROUBLESHOOTING • COMMON PROBLEMS AND SOLUTIONS Troubleshooting Common Problems and Solutions Many common errors can be easily handled without having to contact technical support. This section presents several common problems with suggestions on how to remedy them. If, however, the nature of your error is not represented here, please contact us at the number list- ed below.
Either the COM port is physically unavailable (not installed or experienc- ing a conflict), or another application is currently using the COM port. Use the GSC3000 Port Wizard application to verify that the COM port is available and configured for use.
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This may also occur if no modems are ready or connected. Make sure the modem’s power is turned on. Use the GSC3000 Port Wizard to check that it is configured correctly for your modem. See pages 38-50 for information on modem configura- tion.
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Use other communications software—such as HyperTerminal™—to see if it is working properly. Enter the dial, initializa- tion, reset and auto-answer strings as set up in GSC3000 Port Wizard. You should get a dial tone with the dial string, and OK on the other strings.
You may also need to add com- mas if you are using a Voice Interface unit. You must be running the GSC3000 Comm Server to register alarms by data transfer. Make sure that you are communicating at a high enough baud rate.
How do I view/access captured data? Solution GSC3000 History is the only GSC3000 software application that can open and view event history as well as alarm history on a per-I/O unit basis. You can also manipulate (merge, purge, export and print) history from this application.
Either the COM port is physically unavailable (not installed or experienc- ing a conflict), or another application is currently using the COM port. Use the GSC3000 Port Wizard application to verify that the COM port is available and configured for use.
GSC3000 Comm Server Main Screen Features The GSC3000 Comm Server has several tools that you can use when troubleshooting your GSC3000 system. It is a good idea to familiarize When first run, the yourself with these tools in case you are required to use them when you GSC3000 Comm Server will contact Gentner technical support.
IP address used by Windows® to identify your PC on a net- work. 9. GSC Address. This is the random address that the GSC3000 assigns to your PC when you first run Port Wizard. This address allows the GSC3000 site to recognize which PC it is communicating with.
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TROUBLESHOOTING • GSC3000 COMM SERVER 2. Connection Order. If you are connected to more than one site in Monitor, it will show up as multiple clients, listed in the order you connected. 3. Site. The number shown for “Site” is the network number that you assigned to the site.
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TROUBLESHOOTING • GSC3000 COMM SERVER Communications Log The Communications Log records any errors reported by the Comm Server in a temporary log file. Technical support may require you to open this window to provide more information about a communications error you are experiencing. To open this window, click on the “file” pull- down menu and choose “View COMM Log”.
TROUBLESHOOTING • CLEARING I/O UNIT MEMORY Clearing I/O Unit Memory You may decide that the easiest solution to a problem is to simply wipe the I/O unit’s memory and start over. You can clear either standard memory only, or standard memory and firmware. Clearing I/O-Unit Standard Memory To clear the I/O unit’s standard memory, remove the I/O unit’s lid.
TROUBLESHOOTING • CLEARING I/O UNIT MEMORY Clearing Standard Memory and Firmware To clear the I/O unit’s standard memory and firmware, power down the If your I/O unit still retains I/O unit and remove the lid. Find the JP9 jumper. the programming after fol- lowing the above steps, Before powering up, engage the JP9 jumper.
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Appendix A: Specifications I/O Unit Specifications Switches Front-panel “remote/local,” for suspending the generation of command outputs. System Type Embedded microprocessor-based design, with battery backed real-time clock. Memory Type CMOS Static RAM / Flash EPROM (battery backed) Dimensions (W/H/D) 19”/48.3cm x 10”/25.4cm x 13/4”/4.45cm Weight 7 lbs./3.
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APPENDIX A: SPECIFICATIONS • I/O UNIT SPECIFICATIONS *Command 9–16: DB37; open collector, 30Vdc, 250mA maximum, clamped, momentary or latching, latching dura- tion programmable 0. 1 –25.5 seconds **Metering: DB37; input impedance greater than 100kOhms, unbalanced during measurement; >10mOhms, unbalanced, quiescent (nonsampling); 0–10Vdc and -5 to 5Vdc nominal;...
APPENDIX A: SPECIFICATIONS • WIRING INTERFACE SPECIFICATIONS Storage Temperature -30 to 70° C Supplied Cables AC power cord G-Bus (RS485) jumper G-Bus terminator DB9-to-DB25 modem cable DB9-to-DB25 null-modem cable *Not available on I/O 8 units. **I/O 16 units have 16 channels each of metering, status, and com- mand consisting of one status port (16 channels), one metering port (16 channels), and two command ports (8 channels each).
NO, NC, C contacts provided at terminal block for each relay (total of 16 relays); each relay rated at 5A, 125Vac or 3A, 48Vdc Power Requirements 5Vdc, 750mA, supplied by GSC3000 I/O unit Power Supply not included (optional—for use with VRC2000 only) FCC Part 15 Compliance This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules.
Warranty Warranty Gentner Communications Corporation (Manufacturer) warrants that this product is free of defects in both materials and workmanship. Should any part of this equipment be defective, the Manufacturer agrees, at its option, to: A. Repair or replace any defective part free of charge (except transportation charges) for a period of one year from the date of the original purchase, provided the owner returns the equipment to the Manufacturer at the address set forth below.
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The information contained herein is subject to change without notice. If you want full-size schematics or a more current bill of materials, please contact Gentner technical support as noted on the bottom of the page. TECHNICAL SUPPORT: 1.800.283.5936 (USA) OR 1.801.974.3760...
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+15V -15V +15V -15V +15V +5V +VL R109 +15V-15V C141 C155 C168 C171 4.02K GENTNER COMMUNICATIONS CORPORATION C129 C165 .1UF .1UF .1UF .1UF C164 1825 RESEARCH WAY .1UF .1UF -15V SALT LAKE CITY, UTAH 84119 .001UF R105 (801) 975-7200 FAX (801) 977-0087 U32A 4.02K...
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GENTNER COMMUNICATIONS CORPORATION 1825 RESEARCH WAY +15V +15V SALT LAKE CITY, UTAH 84119 (801) 975-7200 FAX (801) 977-0087 C119 C118 .1UF RP3A RP3I 4.02K .1UF THIS DOCUMENT CONTAINS INFORMATION C101 LM615 PROPRIETARY TO GENTNER C100 COMMUNICATIONS CORPORATION AND .1UF 2.2K_SIP MAY NOT BE COPIED IN WHOLE OR IN .001UF...
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DIODE,1N4751 APPROVED BY: BILL GILLMAN DATE: 8/26/96 .1UF .1UF DIODE,1N4751 TITLE .1UF .1UF GSC3000 I/O UNIT CLAMP VOLTAGE SUPPLIED BY EXTERNAL RELAY BOARDS COMMAND OUTPUTS CMD_OE/ CMD0_WR/ CMD1_WR/ NOTES: CMD2_WR/ DRAWING NO. SHEET CMD3_WR/ *J1 NOT STUFFED ON I/O 8 UNIT.
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GENTNER COMMUNICATIONS CORPORATION 1825 RESEARCH WAY SALT LAKE CITY, UTAH 84119 (801) 975-7200 FAX (801) 977-0087 THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO GENTNER COMMUNICATIONS CORPORATION AND MAY NOT BE COPIED IN WHOLE OR IN PART WITHOUT THE AUTHORIZATION OF GENTNER COMMUNICATIONS CORPORATION...
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U50A U44A DCD_U1 DCD_U2 GENTNER COMMUNICATIONS CORPORATION DS14C89 DS14C89 1825 RESEARCH WAY SALT LAKE CITY, UTAH 84119 U50B U44B (801) 975-7200 FAX (801) 977-0087 +15V RXD_U1 RXD_U2 THIS DOCUMENT CONTAINS INFORMATION "COM 2 /DTE" DS14C89 DS14C89 PROPRIETARY TO GENTNER "COM 1 /DTE"...
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GENTNER COMMUNICATIONS CORPORATION 1825 RESEARCH WAY SALT LAKE CITY, UTAH 84119 (801) 975-7200 FAX (801) 977-0087 THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO GENTNER COMMUNICATIONS CORPORATION AND MAY NOT BE COPIED IN WHOLE OR IN PART WITHOUT THE AUTHORIZATION OF GENTNER COMMUNICATIONS CORPORATION C130 .1UF...
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GENTNER COMMUNICATIONS CORPORATION 1825 RESEARCH WAY SALT LAKE CITY, UTAH 84119 (801) 975-7200 FAX (801) 977-0087 THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO GENTNER COMMUNICATIONS CORPORATION AND .1UF .1UF .1UF MAY NOT BE COPIED IN WHOLE OR IN AD[0..7] PART WITHOUT THE AUTHORIZATION OF GENTNER COMMUNICATIONS CORPORATION .1UF...
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GENTNER COMMUNICATIONS CORPORATION 1825 RESEARCH WAY SALT LAKE CITY, UTAH 84119 (801) 975-7200 FAX (801) 977-0087 A[0..7] THIS DOCUMENT CONTAINS INFORMATION A[8..15] PROPRIETARY TO GENTNER COMMUNICATIONS CORPORATION AND MAY NOT BE COPIED IN WHOLE OR IN PART WITHOUT THE AUTHORIZATION OF...
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APPROVAL: BILL GILLMAN RELEASED FOR PRODUCTION- UNDER DOCUMENT CONTROL REVISION SPECIFICATION DATE: APPROVAL: CONN,.2",16PIN CONN,.2",16PIN DB37F,VRT DRAWN BY: DATE: 8/20/96 APPROVED BY: BILL GILLMAN DATE: 8/26/96 TITLE GSC3000 WIRING INTERFACE UNIT DRAWING NO. SHEET 710-085-110 DATE PLOTTED REV. 13-Oct-1998 15:50:29...
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1.800.283.5936 (USA) OR 1.801.974.3760 TECHNICAL SUPPORT:...
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If you have purchased a Voice Interface Unit, you should have received the Voice Interface Manual Insert as part of your shipment. Please insert this addition to your manual here. If you did not receive the manual insert, please contact Gentner Technical Support: Telephone: 1.800.283.5936 (USA) or 1.801.974.3760...
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Network Module also incorporates several security features. It is impos- sible for anyone to access your GSC3000 site without having access to your LAN/WAN and the correct IP address or machine name for the connected PC. You may also create a list of allowed client IP addresses which allows only certain users to communicate through the Network Module.
How to Upgrade to Network Module To upgrade to the Network Module, you must first be running GSC3000 software version 1.9. If you have not installed this software, see page 20 for installation instructions. The upgrade is performed through the GSC3000 Comm Server.
The Network Module also has the capability to filter the IP addresses that it will permit to communicate with your GSC3000 site through your LAN/WAN. First, the remote PC must have the IP address of the host computer that is running the Network Module (see Remote Site Setup, page E7).
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If you enter a complete IP address, only that exact address is permit- ted to communicate with your GSC3000 site. If you leave the list blank, anyone who has access to your LAN/WAN will be able to attempt communication with your GSC3000 site. No IP filtering will occur. 1.800.283.5936 (USA) OR 1.801.974.3760...
Shared Site Setup A shared site is configured in much the same manner as a regular directly connected site. Site Setup is managed in the GSC3000 Configuration program. To run GSC3000 Configuration, double-click on the Configuration icon in the GSC program group. You may also run it from the START menu in PROGRAMS >...
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2. Current Network Address. Enter the address that you have assigned as the network number of the GSC3000 site (“network” refers to the G-bus LAN that connects the units together to form the GSC3000 site). Each GSC3000 site that you will be accessing must have a unique network number.
APPENDIX E: NET WORK MODULE • SITE SETUP Remote Site Setup Any computer that is running the GSC3000 software version 1.9 has the capability to connect to a shared site (running Network Module). To be able to connect to the shared site, you must first create a new site in the Site Setup window of the Configuration program.
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Proxy” option. If this option is not shown you will need to enable it in the GSC3000 Port Wizard. At the top of the Port Wizard main window, click on the option labeled “Show ‘TCP/IP Proxy’ as a connectivity option for sites on this workstation”.
Comm Server (Network Module) or remote sites will not be able to access the shared GSC3000 site. Any time you want to allow remote users to access your GSC3000 site, the host PC must be running the Comm Server (also known as “Network Module”...
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PC. Other programs such as Configuration and Monitor will launch Comm Server automatically when you attempt to con- nect to a GSC3000 site. Comm Server must be running in order for a PC to receive notification of alarms.
I/O Unit. The I/O (input/output) unit is the main component of a GSC3000 system. An I/O 16 unit has 16 channels each of metering, status, and command. An I/O 8 unit has 8 channels each of metering, status and command.
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Network Module. Network Module is an upgrade to the GSC3000 soft- ware which allows you to share GSC3000 site data over a LAN or WAN. Users on the same network can communicate with a GSC3000 system using TCP/IP. Network Module must be running on a PC that is directly con- nected to the GSC3000 system for TCP/IP sharing to occur.
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GLOSSARY Remote Control System. Any system that is used to monitor and con- trol equipment from a distance. The GSC3000 is a remote control system. Remote Facilities Management. A more expansive term for remote control. It refers to a type of remote control that is completely self-sufficient and self-monitoring, capable of controlling complete facilities instead of only limited equipment.
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The GSC3000 requires analog telephone lines for use with a dial-up modem or Voice Interface unit. You may use the GSC3000 in conjunction with a PBX (typical business tele- phone system). A PBX brings in a bank of telephone lines from the tele- phone company and provides a variety of functions along with multi-line access.
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