Tenda Mesh12X User Manual
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Tenda Mesh12X User Manual

Ax3000 whole home mesh wi-fi6 system
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AX3000 Whole Home Mesh Wi-Fi6 System
User Guide
V1.0
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  • Page 1 v1.0 111111111111111111111111111111111111111111111111111111111111 AX3000 Whole Home Mesh Wi-Fi6 System User Guide V1.0 111111111111111111111111111111...
  • Page 2 Tenda does not assume any liability that may occur due to the use or application of the product described herein. Every effort has been made in the preparation of this document to ensure accuracy of the contents, but all statements, information and recommendations in this document do not constitute a warranty of any kind, express or implied.
  • Page 3 Preface Thank you for choosing Tenda! This user guide walks you through all functions on the AX3000 Whole Home Mesh Wi-Fi6 System, which can be managed on both the web UI and app. All the screenshots and product figures herein, unless otherwise specified, are taken from MX12.
  • Page 4 If you need more help, contact us by any of the following means. We will be glad to assist you as soon as possible. Global: (86) 755-27657180 (China Time Zone) United States: 1-800-570-5892 support@tenda.com.cn (Toll Free: 7 x 24 hours) Hotline Email Canada: 1-888-998-8966...
  • Page 5 Revision History Tenda is constantly searching for ways to improve its products and documentation. The following table indicates any changes that might have been made since the MX12 was introduced. Version Date Description v1.0 2022-03-28 Original publication.

  • Page 6: Table Of Contents

    Contents Get to know your device ......................1 1.1 Product overview ........................2 1.2 Appearance ..........................2 1.2.1 LED indicator ....................... 2 1.2.2 Buttons and Ports ......................4 1.2.3 Label ..........................5 Web UI operations ......................... 6 2.1 Quick setup ..........................7 2.1.1 Connect your primary node ..................
  • Page 7 3.1 APP download and installation ..................122 3.2 Registration and binding ....................122 3.2.1 Register a Tenda account ..................122 3.2.2 Log in to Tenda WiFi App ..................126 3.2.3 Bind the administrator account ................128 3.3 Quick setup ........................129 3.3.1 Connect your primary node to the internet ............
  • Page 8 3.4.1 Local management ....................133 3.4.2 Remote management ..................... 133 3.5 My WiFi ..........................134 3.5.1 View managed nodes ....................135 3.5.2 View internet status ....................136 3.5.3 Add a node ......................137 3.5.4 Manage nodes ......................142 3.5.5 Manage connected clients ..................144 3.6 My profile ...........................
  • Page 9 3.8.3 Firmware upgrade ....................195 FAQ ............................ 196 4.1 Failed to access the web UI ....................196 4.2 Internet detection failed upon the first setup ..............196 4.3 Failed to find or connect my wireless network ..............197 4.4 Forgot my password ......................197 Appendixes ..........................

  • Page 10: Get To Know Your Device

    Get to know your device Get to know your device This chapter introduces the product in the following sections: Product overview Appearance...

  • Page 11: Product Overview

    Get to know your device Product overview The Whole Home Mesh Wi-Fi6 System provides powerful Wi-Fi coverage and seamless roaming experience with multiple nodes working under one unified network. It features easy installation, free networking, and flexible management on both web UI and app. EasyMesh is also supported for the product to interwork with devices of other brands.
  • Page 12 Get to know your device LED indicator Stage Status Description Solid green System started Before networking Blinking green slowly Waiting for networking Connecting to other nodes in the same kit or waiting to connect to other nodes Blinking green slowly This status only exists during the first-time networking.

  • Page 13: Buttons And Ports

    Get to know your device 1.2.2 Buttons and Ports The following table describes the functions of the buttons and ports on the back of product. Jack/Port/Button Description Mesh button.  As a networking button: Press this button on this device for about 1 to 3 seconds. The LED indicator blinks green fast, which indicates the device is searching for another device to form a network.

  • Page 14: Label

    Get to know your device Jack/Port/Button Description WAN/LAN multiplexing port, WAN port by default. When the device is used as the primary node, this port is used as the WAN port to  connect your optical modem, DSL modem, cable modem or broadband network WAN/LAN1 port.

  • Page 15: Web Ui Operations

    This chapter introduces all functions and operations available on the web UI, including: Quick setup Brief introduction to the Web UI Network status Internet settings Wi-Fi settings Client management Parental control More advanced settings Some functions and operations are also available on the Tenda WiFi app. For details, see operations.

  • Page 16: Quick Setup

    Web UI operations Quick setup The device kit you purchased includes multiple devices. You can choose one of them to work as the primary node and others as the secondary nodes to extend your network. This section describes how to connect the devices and enable internet access through the quick setup wizard. It contains the following sections: Connect your primary node Connect your primary node to the internet...
  • Page 17 Web UI operations Step 2 Start a browser on the computer and enter tendawifi.com in the address bar to access the web UI. Step 3 Click Start Now.  If your internet connection is normal, the following page is displayed and you can continue the setup in Step 4.
  • Page 18 Web UI operations Step 4 Set ISP Type, Internet Connection Type and other parameters as required. Then, click Next. The following table describes the parameters displayed on this page.
  • Page 19 Web UI operations Parameter description Parameter Description Specifies the type of your ISP, such as Normal, Russia, Unifi, Maxis, Maxis-Special, and Manual. Parameters required for each option may differ. Refer to the following to choose your connection type: Normal, Unifi, Maxis, and Maxis-Special: Select these options when your ISP ...
  • Page 20 Web UI operations Parameter Description Server IP Address/Domain These parameters are used for setting up internet access in the dual access network Name environment. When you set ISP Type to Russia and Internet Connection Type to User Name Russia PPTP or Russia L2TP, these parameters are required. Password Internet VLAN ID When you select Manual for ISP Type, you can configure these parameters.
  • Page 21 Web UI operations ---End Now you can access the internet with:  Wired devices: Connect to the LAN ports of your node  Wireless devices: Connect to your Wi-Fi network using the Wi-Fi name and password you set...

  • Page 22: Extend Your Network

    Web UI operations 2.1.3 Extend your network Upon your first login, the following information is displayed to tell you how to extend the network with secondary nodes in the same kit. To extend the network with other nodes, see Add a node.
  • Page 23 Web UI operations If the LED indicator of any secondary node blinks green slowly for more than 3 minutes, move it closer to the primary node. Step 4 Observe the LED indicators of the secondary nodes until the LED indicators light one of the following colors: Solid green Networking succeeds.

  • Page 24: Web Ui

    Web UI operations Web UI This section introduces basic information of the web UI, including: Log in to the web UI Log out of the web UI Change the language Web UI layout 2.2.1 Log in to the web UI To log in to the web UI, perform the following steps: Step 1 Use an Ethernet cable to connect your computer to the LAN2 or LAN3/IPTV port of the...

  • Page 25: Log Out Of The Web Ui

    Web UI operations If this is your first login and internet access is not configured, go to Connect your primary node to  internet. The password is the one that you specified in Connect your primary node to the internet. It is ...
  • Page 26 Web UI operations Features displayed in gray are not available or cannot be configured under the current condition. Name Description Used to display the function menu of the Mesh device. Users can select ❶ Navigation bar functions in the navigation bar. ❷...

  • Page 27: Network Status

    Web UI operations Network status This module allows you to view basic network information, including controller and agent information, and perform quick setup on nodes, such as adding a node, one-click optimization, rebooting all nodes, and turning on/off all indicators. This section includes the following parts: Network status Network topology...

  • Page 28: Network Topology

    Web UI operations 2.3.2 Network topology To view the basic information of the network topology and perform quick operations: Step 1 Log in to the web Step 2 Choose Network Status. The following page is displayed. ---End The following table describes the information displayed under Network Topology. Description Explains the node status indicated by different colors.
  • Page 29 Web UI operations Controller information To view the information about and perform quick operations on the controller (primary node) and clients in the network: Step 1 Log in to the web Step 2 Choose Network Status. Then, click under Network Topology. The following dialog box is displayed.
  • Page 30 Web UI operations Description This area displays the information and operation shortcuts of the primary node, including:  Node Name: Indicates the name of primary node, which is Controller by default. You can change the name by clicking beside Primary Node. IP address: Indicates the IP address of the LAN port of the primary node.
  • Page 31 Web UI operations Description This area displays the information and operation shortcuts of offline clients, including: Client name: You can change the client name by clicking  MAC address: Indicates the MAC address of the client.  Current Speed: Unavailable. ...
  • Page 32 Web UI operations Parameter Description Shows the connection signal strength with the primary node. You can hover your Connection Quality mouse over to see the strength value. Provides a button for turning on/off the LED indicator of the secondary LED On/Off node.
  • Page 33 Web UI operations If the LED indicator of new node lights solid on and the new node is displayed in Network Topology, the node is added successfully. ---End If you cannot add a node by following the preceding instructions, try the following two methods by clicking Scanning networking or Wired networking shown in the preceding figure: ...
  • Page 34 Web UI operations Step 2 Select a node, and click Add. Step 3 Wait until the ongoing process is complete.
  • Page 35 Web UI operations If the LED indicator of new node lights solid on and the new node is displayed in Network Topology, the node is added successfully. ---End  To perform wired networking, click Wired networking and follow the instructions displayed. If the LED indicator of new node lights solid on and the new node is displayed in Network Topology, the node is added successfully.
  • Page 36 Web UI operations One-click optimization To optimize the Wi-Fi network with one click: Step 1 Log in to the web Step 2 Choose Network Status. Then, click under Network Topology. Step 3 Click OK. After you click OK, the Wi-Fi network is disabled and it takes some time for the optimization process.
  • Page 37 Web UI operations To turn on/off indicators of all nodes by one click: Step 1 Log in to the web Step 2 Choose Network Status. Then, click under Network Topology. The indicators turn on/off immediately. ---End...

  • Page 38: Internet Settings

    Web UI operations Internet settings By configuring the internet settings, you can achieve shared internet access (IPv4) for multiple users within the LAN. If you are configuring the Mesh device for the first time or after restoring it to factory settings, refer to Connect your primary node to the internet to configure the internet access.
  • Page 39 Web UI operations The following table describes the parameters displayed on this page. Parameter description Parameter Description Indicates the internet connection status. Connected: The internet connection is successful.  Network Status Other information (for example, No Ethernet cable is connected to the WAN port): ...
  • Page 40 Web UI operations Parameter Description Primary DNS Secondary DNS Address Type DNS Settings Server IP Address/Domain Name User Name Password Internet VLAN ID IPTV VLAN ID Server Name Displayed after you click Advanced if the connection type is PPPoE. They specify the PPPoE server name and PPPoE service name of the broadband service that you purchased.

  • Page 41: Access The Internet With A Pppoe Account

    Web UI operations Parameter Description Used to clone and change the MAC address of the WAN port of primary node. If the primary node cannot be connected to the Internet after internet settings, the reason may be that the ISP binds internet access information to a MAC address. At this point, perform MAC address clone and try to surf the internet.

  • Page 42: Access The Internet Through A Dynamic Ip Address

    Web UI operations Wait until the network status changes to Connected, then you can access the internet. ---End If there is no response from the remote server, troubleshoot as prompted under Network Status on the Internet Settings page. 2.4.3 Access the internet through a dynamic IP address Generally, accessing the internet through a dynamic IP address is applicable in the following situations: ...

  • Page 43: Access The Internet With A Set Of Static Ip Address Information

    Web UI operations To access the internet through dynamic IP address: Step 1 Log in to the web UI, and choose Internet Settings. Step 2 Set ISP Type. If you select Manual for ISP Type, enter Internet VLAN ID and IPTV VLAN ID (if any) provided by your ISP.

  • Page 44: Set Up Dual Access Connection

    Web UI operations Step 4 Set IP Address, Subnet Mask, Gateway and Primary DNS, and Secondary DNS with the information provided by your ISP. Step 5 Click Connect. Wait until the network status changes to Connected, then you can access the internet. ---End 2.4.5 Set up dual access connection...

  • Page 45: Wi-Fi Settings

    Web UI operations Step 4 Set Address type, and fill in required parameters. Step 5 Click Connect. Wait until the network status changes to Connected, then you can access the internet. ---End Wi-Fi settings This section introduces basic Wi-Fi settings, including changing the Wi-Fi name, password and encryption mode, and separating the 2.4 GHz and 5 GHz networking.
  • Page 46 Web UI operations The following table describes the parameters displayed on this page. Parameter description Parameter Description Used to enable or disable the Unify 2.4 GHz & 5 GHz function. When this function is enabled, the 2.4 GHz and 5 GHz Wi-Fi networks share the same Unify 2.4 GHz &...

  • Page 47: Separate The 2.4 Ghz And 5 Ghz Wi-Fi Networks

    Web UI operations 2.5.2 Separate the 2.4 GHz and 5 GHz Wi-Fi networks The Mesh device supports both 2.4 GHz and 5 GHz Wi-Fi networks, which are unified and only one Wi-Fi name is displayed by default. To separate the Wi-Fi names of the two networks: Step 1 Log in to the web UI, and choose WiFi Settings.

  • Page 48: Client Management

    Web UI operations Client management This section describes how to manage your clients, including: View client information Change a client name Add a client to the blacklist Remove a client from the blacklist Delete an offline client 2.6.1 View client information To view information of clients: Step 1 Log in to the web...
  • Page 49 Web UI operations ---End The following table describes the information and operation shortcuts displayed under Client Management. Description This area displays the information and operation shortcuts of main network clients, including: Client name: You can change the client name by clicking ...

  • Page 50: Change A Client Name

    Web UI operations Description This area displays the information and operation shortcuts of clients connected to the guest network, including: Current Speed: Indicates the real-time upload and download speeds.   Negotiation Speed: Indicates the speed of negotiation. Operation: Provides an Add to blacklist button for blacklisting clients. Once blacklisted, the ...

  • Page 51: Add A Client To The Blacklist

    Web UI operations The new client name is saved. ---End 2.6.3 Add a client to the blacklist If you find any unknown client connects to your network and you want to block it from accessing your network, you can blacklist it here. All clients connected to the network can be blacklisted, except the local host.

  • Page 52: Remove A Client From The Blacklist

    Web UI operations If you blacklist a wired client, the wired client will fail to access the network.  If you blacklist a wireless client, the wireless client will be kicked offline and cannot connect to the  Mesh device again. A maximum of 80 clients can be blacklisted.

  • Page 53: Delete An Offline Client

    Web UI operations 2.6.5 Delete an offline client You can delete any offline client that is connected to the network before. To delete an offline client: Step 1 Log in to the web UI, and choose Client Management. Step 2 Select the offline client to be deleted, and click Delete on the upper right corner of Offline Device.

  • Page 54: Parental Control

    Web UI operations Parental control This function allows you to configure various parental control rules to control access to certain websites or block certain clients from accessing the internet. This section includes the following parts: Create a parental control rule Other operations on the parental control rules 2.7.1 Create a parental control rule...
  • Page 55 Web UI operations Step 2 Click Add Parental Control Rule or Step 3 Set the parameters as required. A maximum of 10 control periods and 10 URLs can be added. Step 4 Click Save. The parental control rule that you set is displayed on the Parental Control page. ---End The following table describes the parameters under Add Parental Control Rule.
  • Page 56 Web UI operations Parameter Description Specifies whether the parental control rule takes effect. When it is toggled on, internet access is allowed only in the period specified by  Control Period Internet Access. When it is toggled off, internet access is allowed all the time. ...
  • Page 57 Web UI operations Step 5 Select the clients to which this parental control rule is applied, and click Save. Step 6 Toggle on Control Period. Step 7 Specify the period during which the target websites are blocked, which is 08:00 to 22:00 on weekends in this example.

  • Page 58: Other Operations On The Parental Control Rules

    Web UI operations The following page is displayed, and your kid can access any websites except for Facebook, Twitter, Youtube and Instagram from 8:00 to 22:00 on weekends and cannot access the internet at all between 22:00 to 8:00 on weekends. ---End 2.7.2 Other operations on the parental control rules...

  • Page 59: More

    Web UI operations More This section describes other settings you may need when using the Mesh device, including: Router information Guest Wi-Fi Working mode IPv6 Smart power saving Advanced Wi-Fi Settings Network settings Advanced System settings 2.8.1 Router information On this page, you can view the information of the primary node, including Basic information, port...
  • Page 60 Basic information In this part, you can view basic information about the primary node, as described in the following table. Parameter description Parameter Description Product Model Specifies the model of the primary node. Mesh12X is used as an example here.
  • Page 61 Web UI operations Parameter Description System Time Specifies the current system time. Uptime Specifies the network connection time of the primary node. Firmware Version Specifies the firmware version of the primary node. Hardware Version Specifies the hardware version of the primary node. WAN port information This part is displayed only in the router mode.

  • Page 62: Guest Wi-Fi

    Web UI operations Parameter Description Subnet Mask Specifies the LAN subnet mask of the primary node. MAC Address Specifies the LAN MAC address of the primary node. Status Specifies the visibility of the Wi-Fi network. WiFi Name Specifies the Wi-Fi name of the respective Wi-Fi network. Security Specifies the security mode of the respective Wi-Fi network.
  • Page 63 Web UI operations Parameter description Parameter Description Guest WiFi Used to enable or disable the guest network function. 2.4 GHz WiFi Specifies the Wi-Fi name of the Mesh system's guest network. By default, NOVA_VIP is for Name the 2.4 GHz Wi-Fi network and NOVA_VIP_5G for the 5 GHz Wi-Fi network. You can change the Wi-Fi names (SSIDs) as required.

  • Page 64: Working Mode

    Assume that:  Wi-Fi names for 2.4 GHz and 5 GHz networks: John_Doe and John_Doe_5G.  Wi-Fi password for 2.4 GHz and 5 GHz networks: Tenda+245.  The shared bandwidth for guests: 8 Mbps. To achieve such a goal: Step 1...
  • Page 65 Web UI operations For users who need to specify the network connection mode, select the router mode. For users who use an upstream router, select the mode. Router mode By default, all nodes work in the router mode. All functions are available in this mode. If you want to switch from the router mode to AP mode, see mode.
  • Page 66 Web UI operations Step 4 Click OK. Step 5 Wait until the devices are restarted.
  • Page 67 Web UI operations Step 6 Log in to the web UI of the Mesh device again, and navigate to Network Status to check whether the router mode is configured successfully as shown below. ---End AP mode When you have a smart home gateway that only provides wired internet access, you can set the Mesh device to work in AP mode to provide wireless coverage.
  • Page 68 Web UI operations Step 4 Click OK. Step 5 Wait until the devices are restarted. Step 6 Connect the upstream device, such as a gateway, to any port of the Mesh device.
  • Page 69 Web UI operations Step 7 Log in to the web UI of the Mesh device again, and navigate to Network Status to check whether the AP mode is configured successfully as shown below. ---End If there is another network device with the same login domain name (tendawifi.com) as the Mesh device, log in to the upstream router and find the IP address obtained by the Mesh device in the client list.

  • Page 70: Ipv6

    Web UI operations If you cannot access the internet, try the following solutions: Ensure that the original router is connected to the internet successfully.  Ensure that your WiFi-enabled clients are connected to the correct Wi-Fi network of the Mesh ...
  • Page 71 Web UI operations Configuration procedure: Step 1 Log in to the web Step 2 Choose More > IPv6. Step 3 Enable the IPv6 function. Step 4 Set Internet Connection Type to DHCP. Step 5 Click Save. The following message is displayed, indicating that the settings are saved successfully. ---End IPv6 network test: Start a web browser on a phone or a computer that is connected to the Mesh device, and visit...
  • Page 72 Web UI operations If the IPv6 network test fails, try the following solutions: Ensure that clients connected to the Mesh device obtain their IPv6 address through − DHCPv6. Consult your ISP for help. − PPPoEv6 If your ISP provides you with the PPPoE user name and password with IPv6 service, you can choose PPPoEv6 to access the internet.
  • Page 73 Web UI operations Parameter description Parameter Description Specify the PPPoE user name and password provided by your ISP. PPPoE Username PPPoE Password IPv4 and IPv6 services share the same PPPoE account. The following message is displayed, indicating that the settings are saved successfully. ---End IPv6 network test: Start a web browser on a phone or a computer that is connected to the Mesh device, and visit...
  • Page 74 Web UI operations If the IPv6 network test fails, try the following solutions:  Ensure that clients connected to the Mesh device obtain their IPv6 address through PPPoEv6.  Consult your ISP for help. Static IPv6 address When your ISP provides you with information including IPv6 address, subnet mask, default gateway and DNS server, you can choose this connection type to access the internet with IPv6.

  • Page 75: Smart Power Saving

    Web UI operations Parameter description Parameter Description IPv6 Address Specify the fixed IPv6 address information provided by your ISP. Default IPv6 Gateway Primary IPv6 DNS If your ISP only provides one DNS address, leave the secondary IPv6 DNS blank. Secondary IPv6 DNS The following message is displayed, indicating that the settings are saved successfully.

  • Page 76: Advanced Wi-Fi Settings

    Web UI operations Turn on/off all indicators prevails to this operation. To configure the power saving mode: Step 1 Log in to the web Step 2 Choose More > Smart Power Saving > LED Indicator. Step 3 Set LED Indicator as required. ...
  • Page 77 Web UI operations In order not to influence the wireless performance, it is recommended to maintain the default settings on this page without professional instructions. The following table describes the parameters displayed on this page.
  • Page 78 Web UI operations Parameter description Parameter Description Specifies various protocols used for wireless transmission. 2.4 GHz Wi-Fi network supports the 802.11b/g/n Mixed and 802.11b/g/n/ax Mixed modes. 802.11b/g/n: Indicates that devices compliant with the IEEE 802.11b or IEEE 802.11g  protocol, and devices working at 2.4 GHz and compliant with the IEEE 802.11n can connect to the 2.4 GHz WiFi network of the Mesh device.
  • Page 79 Web UI operations The WPS function enables WiFi-enabled devices, such as smartphones, to connect to Wi-Fi networks of the Mesh device without entering the password. To access the configuration page, log in to the web UI of the Mesh device, and choose WiFi Settings >...
  • Page 80 Web UI operations Choose WPS connection. Wait until the WPS negotiation completes Now the phone is connected to the Wi-Fi network.
  • Page 81 With this function disabled, you cannot form a network by using the MESH button on the device.  However, you can use the Tenda WiFi app or web UI to add the device to a network. To enable or disable the MESH button:...

  • Page 82: Network Settings

    Web UI operations The following message is displayed, indicating that the setting is saved successfully. ---End 2.8.7 Network settings LAN Settings To access the configuration page, log in to the web UI of the Mesh device, and choose More > Network Settings >...
  • Page 83 Web UI operations The following table describes the parameters displayed on this page. Parameter description Parameter Description Specifies the LAN IP address of the Mesh device, which is also the LAN IP Address management IP address for logging in to the web UI of the Mesh device. Specifies the subnet mask of the LAN port, used to identify the IP address Subnet Mask range of the local area network.
  • Page 84 Web UI operations Parameter Description Specifies the valid duration of the IP address that is assigned to a client. When the lease time reaches half, the client will send a DHCP Request to the DHCP server for renewal. If the renewal succeeds, the lease is renewed based on the time of the renewal application.
  • Page 85 Web UI operations  If you select Manual, you need to set Device Name, MAC Address, and IP Address manually. Step 5 Click OK. The following message is displayed, indicating that the settings are saved successfully. ---End A Virtual Private Network (VPN) is a private network built on a public network (usually the Internet).
  • Page 86 Web UI operations To access the configuration page, log in to the web UI of the Mesh device, and choose More > Network Settings > VPN. This function is disabled by default. When it is enabled, the page is shown as below. The following table describes the parameters displayed on this page.
  • Page 87 Web UI operations Parameter Description User Name Specify the VPN user name and password, which the VPN user needs to enter when making PPTP dial-ups (VPN connections). Password Connection Status Specifies the connection status of the VPN connection. The available operations include: PPTP : Indicates that the PPTP user account is available.
  • Page 88 Web UI operations  Enable internet users to access resources of the FTP server Scenario: You have set up an FTP server within the LAN of the Mesh device. Goal: Open the FTP server to internet users and enable them to access the resources of the FTP server from the internet.
  • Page 89 Web UI operations ---End After completing the configuration, internet users can access the FTP server by following these steps: Step 1 Click the icon at the bottom right corner on the desktop of another computer with internet access, and then click Network settings. Step 2 Choose VPN on the left side, and click Add a VPN connection.
  • Page 90 Web UI operations Step 4 Find the VPN connection added, and click Connect. Step 5 Click the icon on the desktop, and enter the address in the address bar to access the FTP server, which is ftp://192.168.0.136:21 in this example.
  • Page 91 Web UI operations Step 6 Enter the user name and password for logging in to the FTP server, which are both JohnDoe in this example, and click Log On. ---End By performing the steps above, internet users can access the resources on the FTP server. PPTP/L2TP client This series of Mesh devices can function as PPTP/L2TP clients and connect to PPTP/L2TP servers.
  • Page 92 Web UI operations Parameter description Parameter Description PPTP/L2TP Client Used to enable or disable the PPTP/L2TP client function. Specifies the client type that the Mesh device serves as, either PPTP or L2TP. Client Type PPTP: When the Mesh device is connecting to a PPTP server, select this option. ...
  • Page 93 Web UI operations Configuration procedure: Step 1 Log in to the web Step 2 Choose More > Network Settings > VPN > PPTP/L2TP Client. Step 3 Enable PPTP/L2TP Client. Step 4 Choose PPTP for Client Type. Step 5 Set Server IP Address/Domain Name, which is 113.88.112.220 in this example. Step 6 Set User Name and Password, which are both admin1 in this example.
  • Page 94 Web UI operations The IPTV function is disabled by default. When it is enabled, the page is shown below. The following table describes the parameters displayed on this page. Parameter description Parameter Description Multicast Used to enable or disable the multicast function. Used to enable or disable the IPTV function of the Mesh device.
  • Page 95 Web UI operations Configuration procedure: Step 1 Set your Mesh device. Log in to the web Choose More > Network Settings > IPTV. Enable the STB function. Click Save. Click OK. Wait until the Mesh device is restarted.
  • Page 96 Web UI operations Step 2 Configure the set-top box. Use the IPTV user name and password to dial up on the set-top box. ---End After completing the configuration, you can watch IPTV programs on your TV. Watch multicast videos through the Mesh device Scenario: You have the address of multicast videos.
  • Page 97 Web UI operations ---End After completing the configuration, you can watch multicast videos on your terminal devices. WAN parameters When the Ethernet cable is intact and connected to the WAN port properly, but No Ethernet cable is connected to the WAN port is still shown on the Internet Settings page, you can try to change the Speed to 10 Mbps full duplex or 10 Mbps half duplex to solve the problem.

  • Page 98: Advanced

    2.8.8 Advanced App remote management The Mesh device can be managed remotely using the Tenda WiFi app. The app remote management function is enabled by default. You can disable this function as required. To access the configuration page, log in to the web UI of the Mesh device, and choose More >...
  • Page 99 Web UI operations MAC address filter Overview With this function, you can blacklist clients by MAC addresses to prohibit them from accessing the internet through the Mesh device. If you blacklist a wired client, the client will fail to access the network, but it can still connect to ...
  • Page 100 Web UI operations Parameter Description Operation : Used to remove a client from the blacklist. Only prohibit specified clients from accessing the internet Scenario: As an important test is coming, you want to prohibit your kid's phone from accessing the internet.
  • Page 101 Web UI operations Step 6 Click OK. The blacklisted client is displayed under Blacklist Device. Step 7 Click Save. The following message is displayed, indicating that the settings are saved successfully. ---End After the configuration is completed, only your kid's phone is prohibited from accessing the internet through the Mesh device.
  • Page 102 Web UI operations The following table describes the parameters displayed on this page. Parameter description Parameter Description Used to enable or disable the ICMP flood attack defense. The ICMP flood attack means that, to implement attacks on the target host, the ICMP Flood Attack attacker sends a large number of ICMP Echo messages to the target host, which Defense...
  • Page 103 Web UI operations DMZ host Overview A DMZ host on a LAN is free from restrictions in communicating with the internet. It is useful for getting better and smoother experiences in video conferences and online games. You can also set the host of a server within the LAN as a DMZ host when in need of accessing the server from the internet.
  • Page 104 Web UI operations An example of enabling internet users to access LAN resources Scenario: You have set up an FTP server within your LAN. Goal: Open the FTP server to internet users and enable family members who are not at home to access the resources of the FTP server from the internet.
  • Page 105 Web UI operations Step 3 Assign a fixed IP address to the host where the server locates. Choose More > Network Settings > LAN Settings. Click Set Device Name for the server host, which is FTP server in this example. Enter the MAC Address of the host of the server, which is D4:61:DA:1B:CD:89 in this example.
  • Page 106 Web UI operations If the default intranet service port number is 80, change the service port number to an uncommon one (1024–65535), such as 9999. Enter the user name and password to access the resources on the FTP server. If you want to access the server within a LAN using a domain name, refer to the solution DDNS After the configuration, if internet users still cannot access the FTP server, close the firewall, antivirus software and security guards on the host of the FTP server and try again.
  • Page 107 Web UI operations Remote web management Overview Generally, the web UI of the Mesh device can only be accessed on clients that are connected to the Mesh device by a LAN port or wirelessly. When you encounter a network fault, you can ask for remote technical assistance after enabling the remote web management function, which improves efficiency and reduces costs and efforts.
  • Page 108 “http://Domain name of the Mesh device’s WAN port:Port number”. An example of enabling Tenda technical support to access and manage the web UI Scenario: You encounter a problem in configuring the Mesh device, and the Mesh device can access the internet.
  • Page 109 The following message is displayed, indicating that the settings are saved successfully. ---End When the configuration is complete, the Tenda technical support can access and manage the web UI of the Mesh device by visiting “http://202.105.106.55:8888” on the computer. Static routing...
  • Page 110 Web UI operations The following table describes the parameters displayed on this page. Parameter description Parameter Description Specifies the IP address of the destination network. If Destination Network and Subnet Mask are both 0.0.0.0, this is the default route. Destination Network When no route of packets can be found under Routing Table, the Mesh device will forward the packets using the default route.
  • Page 111 Web UI operations An example of adding a static routing rule Scenario: You have a Mesh device and another two routers. Router1 is connected to the internet and its DHCP server is enabled. Router2 is connected to an intranet and its DHCP server is disabled. Goal: You can access both the internet and intranet at the same time.
  • Page 112 Web UI operations Step 3 Add a static routing rule on MX12. Choose More > Advanced > Static Routing. Click Enter the IP address of the destination network, which is 172.16.105.0 in this example. Enter the subnet mask of the destination network, which is 255.255.255.0 in this example.
  • Page 113 Web UI operations DDNS Overview DDNS normally interworks with the port mapping, DMZ host and remote web management, so that internet users can be free from the influence of dynamic WAN IP address and access the internal server or the Mesh device’s web UI with a fixed domain name. To access the configuration page, log in to the web UI of the Mesh device, and choose More >...
  • Page 114 Web UI operations An example of enabling internet users to access LAN resources using a domain name Scenario: You have set up an FTP server within your LAN. Goal: Open the FTP server to internet users and enable family members who are not at home to access the resources of the FTP server from the internet with a domain name.
  • Page 115 Web UI operations Select a service provider for ISP, which is oray.com in this example. Enter the user name and password, which are JohnDoe and JohnDoe123456 in this example. Click Save. Wait until Connected is displayed after Connection Status, which indicates that the configuration is successful.
  • Page 116 Web UI operations Enter the user name and password to access the resources on the FTP server. After the configuration, if internet users still cannot access the FTP server, try the following methods: Ensure that the LAN port number configured in the port mapping function is the same as the ...
  • Page 117 Web UI operations The following table describes the parameters displayed on this page. Parameter description Parameter Description UPnP Used to enable or disable the UPnP function. Remote Host Specifies the address of remote host to receive and send responses. External Port Specifies the port set on the Mesh device to map to the outer.
  • Page 118 Web UI operations The following table describes the parameters displayed on this page. Parameter description Parameter Description Internal IP Address Specifies the IP address of the intranet server. Internal Port Specifies the service port of the intranet server. External Port Specifies the external port for the internal port to map with.

  • Page 119: System Settings

    Web UI operations ---End Now your friends can access your files by visiting ftp:// 172.16.200.72 using their computers with internet access. 2.8.9 System settings Login password To ensure network security, a login password is recommended. A login password consisting of more types of characters, such as uppercase and lowercase letters, brings higher security.
  • Page 120 Web UI operations Parameter description Parameter Description Old Password Specifies the original password that you set before. New Password Specify the new password that you want to set. Confirm Password If you forgot your password, see Forgot my password. System time You can change the time settings on this page.
  • Page 121 Web UI operations The following table describes the parameters displayed on this page. Parameter description Parameter Description System Time Specifies the current system time. Sync Status Specifies whether the system is synced. Specifies the sync mode of the system time. Sync with internet time: Indicates that the system time is synced with the internet ...
  • Page 122 Web UI operations If auto-detection does not start, you can click Detect New Version to check for new versions. One-click upgrade To perform one-click upgrade on all nodes: Step 1 Log in to the web Step 2 Choose More > System Settings > Firmware Upgrade. Step 3 Click One-click Upgrade.
  • Page 123 Web UI operations Online upgrade To perform online upgrade on a single node: Step 1 Log in to the web Step 2 Choose More > System Settings > Firmware Upgrade. Step 3 Click Online Upgrade in the line of the node to be upgraded. Wait until the upgrade completes.
  • Page 124 Web UI operations Step 4 Click Local Upgrade in the line of the node to be upgraded. Step 5 Click Select File. Step 6 Target the firmware file downloaded previously (extension: bin), and click Open. Step 7 Click Upgrade. Wait until the upgrade completes. Then, access the Firmware Upgrade page again and check whether the upgrade is successful based on Current Firmware Version ---End For better performance of the new firmware, you are recommended to reset the Mesh device to...
  • Page 125 Web UI operations Back up the configuration of the Mesh device To back up the configuration of the Mesh device: Step 1 Log in to the web Step 2 Choose More > System Settings > Backup & Restore. Step 3 Click Backup.
  • Page 126 Web UI operations Step 4 Select the configuration file (suffixed with cfg) to be restored, and click Open. Wait until the ongoing process finishes, and previous settings are restored to the Mesh device. ---End Reset a node Resetting clears all configurations and restores the Mesh device to factory settings. Please operate ...
  • Page 127 Web UI operations Step 4 Click Reset in the displayed dialog box. Wait until the reset completes. ---End Auto system maintenance Auto system maintenance enables you to restart the Mesh device regularly. It helps improve the stability and service life of the Mesh device. To access the configuration page, log in to the web UI of the Mesh device, and choose More >...
  • Page 128 Web UI operations The following table describes the parameters displayed on this page. Parameter description Parameter Description Auto System Used to enable or disable the auto system maintenance function. Maintenance Reboot At Specifies the time when the Mesh device reboots automatically every day. Used to enable or disable the reboot delay function.
  • Page 129 Web UI operations Rebooting the Mesh device will clear all previous system logs.

  • Page 130: App Operations

    APP operations APP operations This chapter introduces the functions and operations available on the Tenda WiFi app, including: Registration and binding Quick setup Management type My WiFi My profile Common Settings System Settings To download and install the Tenda WiFi app, see APP download and installation.

  • Page 131: App Download And Installation

    Register a Tenda account You can register a Tenda account and log in with it to manage the Mesh devices. To log in to the Tenda Wifi App using a third-party account without registering a Tenda account, see Log in to Tenda WiFi App.
  • Page 132 APP operations Step 3 Tap Register in the upper right corner. Step 4 Enter an email address. Step 5 Customize a password for your Tenda account. Step 6 Tick By signing up, you agree to Privacy Notice. Step 7 Tap Register.
  • Page 133 APP operations Step 8 An activation email is sent to the email account you entered. Check the email and activate the account as instructed in the email. ---End...
  • Page 134 APP operations Registration completes. You can tap Login in the upper right corner to log in with the registered account.

  • Page 135: Log In To Tenda Wifi App

    3.2.2 Log in to Tenda WiFi App After you completed installation and setup using the Tenda WiFi App, a login prompt page appears. You can authorize the Tenda WiFi App to use a third party account, including Google+, Facebook, and Twitter, or a registered account to log in.
  • Page 136 APP operations You can also tap in the upper-left corner and tap Login. Then choose a login method as required.

  • Page 137: Bind The Administrator Account

    Connect your smartphone to the Wi-Fi network of your Mesh device, and run the Tenda WiFi App. Step 2 Log in to the Tenda WiFi App, and your account is bound with the Mesh device. ---End If the Mesh device is already bound with an account, it cannot be bound again with another account.

  • Page 138: Quick Setup

    APP operations Quick setup 3.3.1 Connect your primary node to the internet Before you start, download the Tenda WiFi App on your mobile device (smartphone or tablet). A smartphone is used for illustration here. Procedure: Step 1 Connect your primary node.
  • Page 139 APP operations Tenda WiFi App will detect the connection type of WAN port of the Mesh device. If the WAN port is not connected properly, follow the instructions on the App to complete the connection. Step 6 Customize the WiFi Name and WiFi Password.

  • Page 140: Extend Your Network

    APP operations To use the same password for Wi-Fi access and web UI login, keep Set WiFi password to router  login password selected, which is the default setting. To use different passwords for Wi-Fi access and web UI login, deselect Set WiFi password to ...
  • Page 141 APP operations For detailed steps, see Extend your network Web UI operations.

  • Page 142: Management Type

    3.4.1 Local management If your nodes are bound to a Tenda account, you can manage them only after logging in to the App with administrator account. Local management indicates that you can use the Tenda WiFi App to manage your Mesh network after connecting your smartphone to the Wi-Fi network of the Mesh device.

  • Page 143: My Wifi

    APP operations My WiFi After completing the quick setup, the following page appears. You can: View managed nodes − View the internet status − Add a node − Manage nodes − Manage connected clients − WiFi name (shared My Profile by all nodes) Real-time Real-time...

  • Page 144: View Managed Nodes

    View managed nodes Tap the WiFi name in the upper-right corner of the My WiFi page to enter the following page. All nodes in a network share the same WiFi name. WiFi Name Tap here to add manageable Tenda devices.

  • Page 145: View Internet Status

    APP operations 3.5.2 View internet status Tap the icon on the My WiFi page. Information such as connection status and other basic internet connection parameters is displayed, as shown in the following figure. Parameter description Parameter Description Connected/Disconnected Specifies the internet connection status of the WAN port. Real-Time Speed Specifies the real-time upload and download speed in the unit of Mbps.

  • Page 146: Add A Node

    APP operations Parameter Description Default Gateway Specifies the gateway IP address of the primary node. Primary DNS Specify the IP address of primary and secondary DNS servers of the primary node. Secondary DNS 3.5.3 Add a node Tap the icon on the My WiFi page, and follow the instructions displayed.
  • Page 147 APP operations If you cannot add a node by following the preceding instructions, try the following two methods by tapping Scanning networking or Wired networking shown in the preceding figure:  To scan a new node: Step 1 Tap Scanning networking.
  • Page 148 APP operations Step 2 Select a node, and tap Add.
  • Page 149 APP operations Step 3 Wait until the ongoing process is complete and tap Confirm. If the LED indicator of new node lights solid on and the new node is displayed in Network Topology, the node is added successfully. ---End  To perform wired networking, tap Wired networking and follow the instructions displayed.
  • Page 150 APP operations If the LED indicator of new node lights solid on and the new node is displayed on the My WiFi page, the node is added successfully.

  • Page 151: Manage Nodes

    APP operations 3.5.4 Manage nodes Tap the icon on the My WiFi page. The following figure shows the information of an agent as an example.
  • Page 152 APP operations Tap to view online and offline clients connected to the node Tap to reboot/reset the node or remove the secondary node from your WiFi network Tap to rename the location of the node Tap to turn on or off the LED indicator of the node Tap to learn more about the node...

  • Page 153: Manage Connected Clients

    APP operations 3.5.5 Manage connected clients Tap the X client(s) (X indicates the number of connected clients) icon on the My WiFi page. Tap to remove blacklisted clients from the blacklist Filter the displayed clients according to the connection type Tap to see offline devices Tap to see client...
  • Page 154 APP operations Tap any connected clients and the following page appears. Tap to rename the client, such as Jack’s Phone Tap to create a group or add the connected client to a group for the parental control function Tap to set upload and download speed of the client Tap to check the details of the connected client...

  • Page 155: My Profile

    Tap to enable or disable Anonymous Analysis and Log Report Tap to see FAQ or give us your feedback Tap to upgrade the App or learn about Tenda Tap to clear the cache for better performance Tap to log out of the current account...

  • Page 156: Common Settings

    APP operations Common Settings You can change common internet settings or set up more parameters here. Tap Settings to enter the page.

  • Page 157: Internet Settings

    3.7.1 Internet settings Generally, you can complete the internet settings by following the quick setup wizard of the Tenda WiFi App when you set the nodes for the first time. If your internet connection type or parameters changed, you can set them here again to enable your nodes to access the internet. The nodes support the following connection types: ...
  • Page 158 APP operations Step 5 Tap Save. Tap to select an internet connection type Tap to hide or show the PPPoE password for detailed settings. ---End...
  • Page 159 APP operations Set up a dynamic IP address connection Procedure: Step 1 Run the Tenda WiFi App, and choose Settings > Internet Settings. Step 2 Tap Internet Connection Type. Step 3 Select Dynamic IP. Step 4 Tap Save. for detailed settings.
  • Page 160 APP operations Set up a static IP address connection Procedure: Step 1 Run the Tenda WiFi App, and choose Settings > Internet Settings. Step 2 Tap Internet Connection Type. Step 3 Select Static IP. Step 4 Enter IP Address, Subnet Mask, Default Gateway and Primary DNS.
  • Page 161 ISP is located through DHCP or static IP address. If your ISP provides such connection information, you can set up dual access to access the internet. Procedure: Step 1 Run the Tenda WiFi App, and choose Settings > Internet Settings. Step 2 Tap Internet Connection Type and then Special ISP Settings. Step 3 Select Russia and tap Next.

  • Page 162: Wifi (Wireless) Settings

    In this module, you can change the WiFi name and WiFi password of your WiFi network. Procedure: Step 1 Run the Tenda WiFi App, and choose Settings > WiFi Settings. Step 2 Customize the WiFi Name and WiFi Password. Step 3...
  • Page 163 APP operations Tap to enable the Unify 2.4 GHz & 5 GHz function, which means that the 5 GHz WiFi name and password will be synchronized with those of the 2.4 GHz, and cannot be changed. Tap to select the encryption type Tap to hide or show the WiFi password Tap to set the Channel,...

  • Page 164: Guest Network

    The guest network function enables you to create a separate network for your guests to ensure the security of the main network. Procedure: Step 1 Run the Tenda WiFi App, and choose Settings > Guest Network. Step 2 Enable the Guest Network function. Step 3 Customize the WiFi Name and WiFi Password, select a Validity, and set a Shared Speed.

  • Page 165: Parental Control

    The parental control function enables you to create an appropriate time session for internet access for your family members. Procedure: Step 1 Run the Tenda WiFi App, and choose Settings > Parental Control. Step 2 Create a group. Tap Add Group.
  • Page 166 APP operations Select target clients. Client1 is used as an example here. Tap OK. Step 3 to enable or disable the function of parental control. indicates that the parental control is enabled. indicates that the parental control is disabled.
  • Page 167 APP operations Step 4 Customize the period of internet inaccessibility for the group. Tap the group. Family is used as an example here. Tap Control Period.
  • Page 168 APP operations Enable the Period Control function. Tap Add control period. Specify a Start Time, End Time, and the days on which the rule takes effect. Tap Save.
  • Page 169 APP operations Step 5 Customize the URL filter rule for the group. Tap URL Filter. Enable the URL Filter function. Select Filter mode, and tap Add URL.
  • Page 170 APP operations Enter a website you want to block, which is facebook in this example. Tap +Add URL to add other websites you want to block. Tap Save. ---End...

  • Page 171: Blacklist

    You can add the client into the blacklist to block the internet access. Procedure: Step 1 Run the Tenda WiFi App, and choose Settings > Blacklist. Step 2 Tap Add to Blacklist, and choose Select Client or Manual, which is Select Client in this example.
  • Page 172 You can remove the client from the blacklist as required. Procedure: Step 1 Run the Tenda WiFi App, and choose Settings > Blacklist. Step 2 Find a client that you want to remove from the blacklist, then tap Remove, or tap Remove All to remove all clients from the blacklist.

  • Page 173: Led Indicator

    LED indicators. By default, the LED indicators are turned on. Procedure: Step 1 Run the Tenda WiFi App, and choose Settings > LED indicator. Step 2 Enable Schedule Disable. Step 3 Specify the Start Time and End Time, which are 02:03 and 07:00 in this example.

  • Page 174: Working Mode

    AP mode, see mode. Procedure: Step 1 Run the Tenda WiFi App, and choose Settings > Advanced > Working Mode. Step 2 Tap Switch Mode. Step 3 Tap Confirm in the pop-up window.
  • Page 175 APP operations ---End...
  • Page 176 Functions, such as bandwidth control and port mapping will be unavailable. Refer to the web UI  for available functions. Procedures: Step 1 Run the Tenda WiFi App, and choose Settings > Advanced > Working Mode. Step 2 Tap Switch Mode. Step 3 Tap Confirm in the pop-up window.
  • Page 177 APP operations To access the internet, connect your computer to any Ethernet port of the Mesh device, or connect your smartphone to the Wi-Fi network. You can find the Wi-Fi name and password on the WiFi Settings page. If the network is not encrypted, you can also set a Wi-Fi password on this page for security.

  • Page 178: Ipv6

    APP operations 3.7.8 IPv6 This function is only available in the router mode. This Mesh device supports IPv4 and IPv6 dual-stack protocols. In the IPv6 part, you can: Perform IPv6 WAN settings − Change IPv6 LAN settings − IPv6 WAN settings The Mesh device can access the IPv6 network of ISPs through three connection types.
  • Page 179 APP operations Procedure: Step 1 Run the Tenda WiFi App, and choose Settings > Advanced > IPv6. Step 2 Enable the IPv6 function. Step 3 Set the Internet Connection Type to DHCPv6. Step 4 Tap Save. When the option is selected, the LAN port of Mesh device obtains the IPv6 prefix from its upstream device.
  • Page 180 If your ISP provides you with the PPPoE user name and password with IPv6 service, you can choose PPPoEv6 to access the internet. Run the Tenda WiFi App, and choose Settings > Advanced > IPv6. When the connection type is set to PPPoEv6, the page is shown as below.
  • Page 181 APP operations They specify the PPPoE user name and password provided by your ISP. When the option is enabled, the LAN port of Mesh device obtains IPv6 prefix from its upstream device. It is recommended to keep the default setting (Enabled). The LAN port might not obtain the PD prefix if the upstream device does not support PD prefix delivery.
  • Page 182 If the PPPoE account provided by your ISP includes IPv6 service, you can choose PPPoEv6 to access the IPv6 service. The application scenario is shown as below. Procedure: Step 1 Run the Tenda WiFi App, and choose Settings > Advanced > IPv6. Step 2 Enable the IPv6 function. Step 3 Set the Internet Connection Type to PPPoEv6.
  • Page 183 APP operations ---End IPv6 network test: Start a web browser on a phone or a computer that is connected to the Mesh device, and visit test-ipv6.com. The website will test your IPv6 connection status. When “You have IPv6” is shown on the page, it indicates that the configuration succeeds and you can access IPv6 services.
  • Page 184 DNS server, you can choose this connection type to access the internet with IPv6. Run the Tenda WiFi App, and choose Settings > Advanced > IPv6. When the connection type is set to Static IPv6 Address, the page is shown as below.
  • Page 185 APP operations Access the internet through static IPv6 address Procedure: Step 1 Run the Tenda WiFi App, and choose Settings > Advanced > IPv6. Step 2 Enable the IPv6 function. Step 3 Set the connection type to Static IPv6 Address.
  • Page 186 APP operations If the IPv6 network test fails, try the following solutions: Ensure that devices connected to Mesh device obtain their IPv6 address through DHCP. Consult your ISP for help. IPv6 LAN settings You can change the IPv6 LAN settings here. Tap to select method that the router assigns IPv6 address to its clients.

  • Page 187: Lan Settings

    LAN IP address, or the IP address of the client of the Mesh device is 192.168.5.1. Procedure: Step 1 Run the Tenda WiFi App, and choose Settings > LAN Settings. Step 2 Select a LAN IP address for the Mesh device. Step 3 Tap Save.

  • Page 188: Dhcp Server

    PCs in the LAN, including IP address, subnet mask, gateway, and DNS. Procedure: Step 1 Run the Tenda WiFi App, and choose Settings > Advanced > DHCP Server. Step 2 Specify the Start IP Address, End IP Address, LAN IP Address, Primary DNS (Optional) and Secondary DNS (Optional).

  • Page 189: Static Ip Reservation

    APP operations 3.7.11 Static IP reservation Through the Static IP Reservation function, specified clients can always obtain the same IP address when connecting to the Mesh device, ensuring that the port forwarding or port mapping, DDNS, DMZ host and other functions are normal. This function takes effect only when the DHCP server function of the Mesh device is enabled.
  • Page 190 APP operations Procedure: Step 1 Run the Tenda WiFi App, and choose Settings > Advanced > Static IP Reservation. Step 2 Tap Add Rule. Step 3 Select the device to which the rule applies, which is iPhone in this example.
  • Page 191 APP operations Step 4 Set up a port forwarding rule. IP Address: IP address reserved for the client, which is 192.168.0.143 in this example Step 5 Tap Save. ---End After the settings complete, the FTP server host always gets the same IP address when connecting to the Mesh device.

  • Page 192: Dns

    Procedure: Step 1 Run the Tenda WiFi App, and choose Settings > Advanced > DNS. Step 2 Tap Obtain Type, and select Auto or Manual. If you select Manual, enter the correct DNS IP address in Primary DNS. If you have another DNS server IP address, enter it in Secondary DNS (Optional).

  • Page 193: Iptv

    APP operations 3.7.13 IPTV IPTV is the technology integrating internet, multimedia, telecommunication and many other technologies to provide interactive services, including digital TV, for family users by internet broadband lines. You can set the multicast and STB functions here.  Multicast: If you want to watch multicast videos from the WAN side of the Mesh device on your computer, you can enable the multicast function of the Mesh device.
  • Page 194 APP operations Procedure: Step 1 Set your Mesh device. Run the Tenda WiFi App, and choose Settings > Advanced > IPTV. Enable the STB function. Tap Save. Step 2 Configure the set top box. Use the IPTV user name and password to dial up on the set top box.
  • Page 195 Goal: You can watch multicast videos. Solution: You can configure the multicast function to reach the goal. Procedure: Step 1 Run the Tenda WiFi App, and choose Settings > Advanced > IPTV. Step 2 Enable the Multicast function. Step 3 Tap Save.

  • Page 196: Mesh Button

    With this function disabled, you cannot form a network by using the MESH button on the device.  However, you can use the Tenda WiFi app or web UI to add the device to a network. The Mesh device supports three methods for mesh networking: ...

  • Page 197: Wps

    Procedure: Step 1 Run the Tenda WiFi App, and choose Settings > Advanced > WPS. Step 2 Tap the WPS button on the row where the target node resides. The LED indicator on the Mesh device blinks as the WPS function is enabled.

  • Page 198: Port Mapping

    APP operations 3.7.16 Port mapping The Port Forwarding function enables you to access your LAN resources, such as resources on a web server or an FTP server, through the internet. Before the configuration, ensure that the Mesh device obtains a public IP address. Otherwise, this ...
  • Page 199 APP operations Procedure: Step 1 Run the Tenda WiFi App, and choose Settings > Advanced > Port Forwarding. Step 2 Tap Add Rule. Step 3 Select the device to which the rule applies, and tap Next. Step 4 Set up a port forwarding rule.
  • Page 200 APP operations ---End After the setting completes, internet users can visit “Protocol name://WAN port IP address of the Mesh device” to access LAN resources on the FTP server. If the internal port number is not kept the default, internet users need to visit “Protocol name://WAN port IP address of the Mesh device: External port number”...

  • Page 201: Upnp

    AnyChat, and helps increase the download speed. This function is enabled by default. Procedure: Step 1 Run the Tenda WiFi App, and choose Settings > Advanced > UPnP. Step 2 Enable or disable the UPnP function as required. ---End...

  • Page 202: System Settings

    Run the Tenda WiFi App, and choose Settings > Login Password. If you have already set a login password, you can change the password on this page and the old...

  • Page 203: Auto System Maintenance

    This function reboots the Mesh devices regularly to keep them in the best working condition. You can set up the auto system maintenance function here: Procedure: Step 1 Run the Tenda WiFi App, and choose Settings > Auto System Maintenance. Step 2 Enable Auto System Maintenance. Step 3 Select a reboot time for Reboot at.

  • Page 204: Firmware Upgrade

    3.8.3 Firmware upgrade Tenda is dedicated to improving its products to let users enjoy better performance. Please update the firmware when the App notifies that a new firmware version is available. Do not remove the power supply of the Mesh devices during the upgrade.

  • Page 205: Faq

    Failed to access the web UI Use the following method to troubleshoot the fault, and then try again.  If you are using a wireless device, such as a smartphone: Ensure that it is connected to the Wi-Fi network of the node. −...

  • Page 206: Failed To Find Or Connect My Wireless Network

    Failed to find or connect my wireless network Use the following method to troubleshoot the fault.  If you cannot find any wireless network: Check that the wireless function is enabled when you are using a laptop with a − built-in wireless adapter.

  • Page 207: Appendixes

    Appendixes Appendixes Factory settings Parameter Default value IP address 192.168.0.1 Login Password No login password by default IP address 192.168.0.1 parameters Subnet mask 255.255.255.0 DHCP server Enabled Start IP address 192.168.0.100 DHCP server End IP address 192.168.0.200 Preferred DNS server 192.168.0.1 Operating mode Router mode...
  • Page 208 Appendixes Parameter Default value Remote web management Disabled DDNS Disabled UPnP Enabled Time sync mode Sync with internet time Disabled Enabled Auto system maintenance Default reboot time: 02:00...

  • Page 209: Acronyms And Abbreviations

    Appendixes Acronyms and Abbreviations Acronym or Full Spelling Abbreviation Advanced Encryption Standard Access point DDNS Dynamic Domain Name System DHCP Dynamic Host Configuration Protocol DHCPv6 Dynamic Host Configuration Protocol for IPv6 Demilitarized zone Domain Name System Digital subscriber line Daylight Saving Time File Transfer Protocol ICMP Internet Control Message Protocol...
  • Page 210 Appendixes Acronym or Full Spelling Abbreviation SSID Service Set Identifier Set-top box Transmission Control Protocol User Datagram Protocol User interface UPnP Universal Plug and Play Uniform Resource Locator Universal Serial Bus VLAN Virtual local area network Virtual private network Wide area network WLAN Wireless local area network Wi-Fi Protected Access...

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