Samsung NY36R9966P Series Service Manual
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Samsung NY36R9966P Series Service Manual

Pro ranges
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PRO RANGES
PRO RANGES
MODELS AND
MODEL CODES:
NY36R9966P*
1.
Precautions
2. Specifications
3. Disassembly and Reassembly
4. Troubleshooting
5. PCB Diagrams
CONTENTS

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Summary of Contents for Samsung NY36R9966P Series

  • Page 1 PRO RANGES MODELS AND MODEL CODES: NY36R9966P* PRO RANGES CONTENTS Precautions 2. Specifications 3. Disassembly and Reassembly 4. Troubleshooting 5. PCB Diagrams...

  • Page 2: Table Of Contents

    • Contents 1. Precaution ................... 4 1-1 Forward .
  • Page 3 • Contents 4. Troubleshooting ..................73 4-1 Failure Display Codes .

  • Page 4: Precaution

    • When the oven operates, the interior parts will be very hot . SAMSUNG Electronics assumes no responsibility for any repairs made on our products by anyone other than licensed technicians .

  • Page 5: Important Safety Instructions

    This document can not be used without Samsung’s authorization. 1. Precaution 1-3 Important Safety Instructions Read and follow all instructions before using or servicing the range to prevent death, personal injury, fire, explosion, and/ or property damage . This guide does not cover every possible condition that may occur . For further assistance, contact a licensed technician or the manufacturer .
  • Page 6 This document can not be used without Samsung’s authorization. 1. Precaution • Do Not Leave Children Alone – Children should not be left • Never Leave Surface Burners Unattended at High Heat alone or unattended in the area where the appliance is in Settings use .

  • Page 7: Model And Serial Number Label And Tech Sheet Locations

    This document can not be used without Samsung’s authorization. 1. Precaution SELF-CLEAN OVENS • Important Instruction – In the event the self-clean mode “F” code goes on or three long beeps sound, the oven is malfunctioning in CAUTION the self-clean mode . Turn off or disconnect appliance from electrical and gas supplies and have the appliance •...

  • Page 8: Specifications

    This document can not be used without Samsung’s authorization. 2. Specifications 2. Specifications 2-1 General Specification New Appearance Design • Knob Lighting • Wi-Fi • Bluetooth • Mechanical Control • Biggest Capacity • Self Cleaning System • Brass Dual Burner (22k BTU) •...

  • Page 9: Features & Accessories

    This document can not be used without Samsung’s authorization. 2. Specifications 2-2 Features & Accessories ■ Accessories Surface burners Oven vent cover Oven rack system Removable oven door Kick panel Broil oven burner * Oven lights (2 locations) Convection fan...
  • Page 10 This document can not be used without Samsung’s authorization. 2. Specifications Features & Accessories ■ Accessories The Modes are printed on the knob itself . To select a mode, turn the knob so that the mode you want is aligned with the line on the knob frame .
  • Page 11 This document can not be used without Samsung’s authorization. 2. Specifications Features & Accessories ■ Accessories Item Description Code No. Quantity Ass’y Grate Side DG94-02875A (Left/Right) Ass’y Grate Center DG94-02877A Ass’y Grate DG94-01517A Decoration DG64-00810A Ass’y Wire Rack DG94-02786A Rack Wire...

  • Page 12: Functions

    This document can not be used without Samsung’s authorization. 2. Specifications 2-3 Functions ■ Mode Selector Knob - Oven Control The Modes are printed on the knob itself . To select a mode, turn the knob so that the mode you want is aligned with the line on the knob frame .
  • Page 13 This document can not be used without Samsung’s authorization. 2. Specifications Functions ■ Control Panel - Gas Cooktop LIGHTING A GAS SURFACE BURNER Make sure all surface burners are properly installed . 1 . Push in and turn the control knob to the LITE position .

  • Page 14: Table Of Specifications

    This document can not be used without Samsung’s authorization. 2. Specifications 2-4 Table of Specifications Basic Model NX58M9960P* NY36R9966P* Color *=S,M(Stainless Steel, Matt Black) *=S,M(Stainless Steel, Matt Black) Controls Control Type – Oven Mechanical Knob Mechanical Knob + Display Control Type – Cooktop...
  • Page 15 This document can not be used without Samsung’s authorization. 2. Specifications Table of Specifications Basic Model NX58M9960P* NY36R9966P* Oven Convection / Element Wattage Fan True Convection Fan True Convection Oven Capacity (cu . f t) 5 .8 6 .3 Broiler...

  • Page 16: Disassembly And Reassembly

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3. Disassembly and Reassembly 3-1 Tool for assembly and disassembly Item How to use Pictures Screw Driver Use for assembly and disassembly of all screws Use for assembly and disassembly of tubing to the...

  • Page 17: Basic Replacement Step

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-2 BASIC REPLACEMENT STEP WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .
  • Page 18 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly BASIC REPLACEMENT STEP Parts Explanation Photo Explanation Turn off the electrical supply going HASS WIRE to the range . Shut off the gas shut-off valve in the gas supply line to the range .
  • Page 19 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly BASIC REPLACEMENT STEP WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .
  • Page 20 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly BASIC REPLACEMENT STEP Parts Explanation Photo Explanation Pull the side chassis panels backward and remove them with rolling each of them inward . Remove 18 screws from the each 6 burner cups .
  • Page 21 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly BASIC REPLACEMENT STEP WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .
  • Page 22 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly BASIC REPLACEMENT STEP WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .
  • Page 23 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly BASIC REPLACEMENT STEP WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .
  • Page 24 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly BASIC REPLACEMENT STEP Parts Explanation Photo Explanation Grasp both side of the door at the top firmly. Close the door until it stops, and close the door while slightly...
  • Page 25 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly BASIC REPLACEMENT STEP WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .
  • Page 26 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly BASIC REPLACEMENT STEP WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .
  • Page 27 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly BASIC REPLACEMENT STEP WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .
  • Page 28 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly BASIC REPLACEMENT STEP Parts Explanation Photo Explanation Step G Disconnect 4 housing as picture . ASS’Y COOKTOP SUB...

  • Page 29: Component Replacement Step

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-3 COMPONENT REPLACEMENT STEP WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .

  • Page 30: Main Pcb

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-4 MAIN PCB WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .

  • Page 31: Sub Pcb

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-5 SUB PCB WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .

  • Page 32: Dimming Board & Smps

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-6 DIMMING BOARD & SMPS WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .

  • Page 33: Emi Filter

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-7 EMI FILTER WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .

  • Page 34: Phase Control-Pcb

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-8 PHASE CONTROL-PCB WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .

  • Page 35: Wifi Pcb

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-8 WiFi PCB WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .
  • Page 36 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly Parts Explanation Photo Explanation Push Push the hook of cover PCB and open the cover PCB . WiFi PCB Pull out the WiFi PCB and disconnect wire connector from the WiFi PCB .

  • Page 37: Bluetooth Pcb

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-9 BLUETOOTH PCB WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .
  • Page 38 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly BLUETOOTH PCB Parts Explanation Photo Explanation Push 2. Push the hook of cover PCB and open the cover PCB . Bluetooth PCB 3. Pull out the Bluetooth PCB and...

  • Page 39: Spark Module

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-10 SPARK MODULE WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .

  • Page 40: Knob Led Pcb

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-11 KNOB LED PCB WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .

  • Page 41: Rotary Switch

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-12 ROTARY SWITCH WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .

  • Page 42: Dual Electrode (Lf,Lr,Rf,Rr)

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-13 DUAL ELECTRODE (LF,LR,RF,RR) WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .
  • Page 43 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly DUAL ELECTRODE (LF,LR,RF,RR) Parts Explanation Photo Explanation Cover Bracket Wire Housing 1. Follow the Step A and B 2. Disassemble Cover Bracket from the both sides of the cooktop box 3.
  • Page 44 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly DOUBLE-RING ELECTRODE (CR,CF) Parts Explanation Photo Explanation Cover Bracket Wire Housing 1. Follow the Step A and B 2. Disassemble Cover Bracket from the both sides of the cooktop box 3.

  • Page 45: Burner Cup

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-14 BURNER CUP WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .

  • Page 46: Gas Orifice Nozzle

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-15 GAS ORIFICE NOZZLE WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .
  • Page 47 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly GAS ORIFICE NOZZLE Parts Explanation Photo Explanation TUBE BURNER CUP Gas Orifice Nozzle Dual Burner Type 1. To remove the gas orifice, use 9/32- inch or 7mm socket wrench .

  • Page 48: Switch Ignition

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-16 SWITCH IGNITION WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .

  • Page 49: Valve Cooktop

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-17 VALVE COOKTOP WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .

  • Page 50: Ass'y Motor

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-18 ASS’Y MOTOR WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .
  • Page 51 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly ASS’Y MOTOR Parts Explanation Photo Explanation 1. Follow the Step A . 2. Disconnect both a terminal housings from the ASS’Y Motor . 3. Remove 5screws from a Bracket ASS’Y MOTOR...

  • Page 52: Ass'y Door Latch

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-19 ASS’Y DOOR LATCH WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .

  • Page 53: Ass'y Lamp

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-20 ASS’Y LAMP WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .

  • Page 54: Sensor-Thermister

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-21 SENSOR-THERMISTER WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .
  • Page 55 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly SENSOR-THERMISTER Parts Explanation Photo Explanation 1. Follow the Step A & D . 2. Remove the side racks from inside the oven . 3. Disconnect connector of the sensor thermistor to the rear of the range .

  • Page 56: Gasket Door

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-22 GASKET DOOR Parts Explanation Photo Explanation 1. Follow the step D . 2. Pull the ends of the gasket out of the liner holes . 3. Pull the oven door gasket clips out of the holes until all of the clips are removed .

  • Page 57: Glass-Inner

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-23 GLASS-INNER WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .
  • Page 58 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly GLASS-INNER Parts Explanation Photo Explanation 3. Remove ASSY CHASSIS DOOR . 4. Remove 4 screws and brackets and remove GLASS MIDDLE . GLASS-INNER 5. Remove 10 screws and BAFFLE DOOR .

  • Page 59: Heater Broil

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-24 HEATER BROIL WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .
  • Page 60 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly HEATER BROIL Parts Explanation Photo Explanation 3. Remove Heater connector & 2 nut . (Red circle) 4. Remove 2 screw between Heater & Cavity Upper . HEATER BROIL 5.

  • Page 61: Heater Bake

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-25 HEATER BAKE WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .
  • Page 62 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly HEATER BAKE Parts Explanation Photo Explanation 4. Remove 2 connector of Heater Bake . 5. Disconnect the connector of Heater Bake element . HEATER BAKE 6. Remove 1 screw of Bracket Heater- Sub .

  • Page 63: Motor Convection (Upper / Lower)

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-26 MOTOR CONVECTION (Upper / Lower) WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .
  • Page 64 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly MOTOR CONVECTION (Upper / Lower) Parts Explanation Photo Explanation Connector 1. Follow the Step A&D . 2. Note, mark, and disconnect wires or connector going to the motor convection 3.

  • Page 65: Assy Bracket-Steam

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-27 Assy Bracket-Steam WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .
  • Page 66 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly Assy Bracket-Steam Parts Explanation Photo Assy Bracket-Steam Explanation 5. Disconnect wire harness . 6. Remove 2 screws and 1 Clamp tube...

  • Page 67: Heater Steam

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-27 Heater Steam Schematic diagram & Structure Supply Drain Cleaning Pump Water Cavity Tank Heater Steam Drain Supply Steamer Pump Pump Water Tank Cleaning Pump Steamer Heater...
  • Page 68 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly Heater Steam WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .

  • Page 69: Assy Steamer Sub

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-28 Assy steamer sub WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .
  • Page 70 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly Assy steamer sub Parts Explanation Photo Explanation 1. Remove Connector . Assy steamer sub 2. Remove 2 Clamp-tube and 2 screws...

  • Page 71: Valve Coil Solenoid-Pump

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-29 Valve coil solenoid-Pump WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .
  • Page 72 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly Valve coil solenoid-Pump Parts Explanation Photo Explanation 1, 2 1. Remove 2 Clamp tube . 2. Remove 2 screws . Valve coil 3. Remove 2 rubber covers .

  • Page 73: Troubleshooting

    This document can not be used without Samsung’s authorization. 4. Troubleshooting 4. Troubleshooting 4-1 Failure Display Codes Information Meaning Solution code Disconnect power . Open the back cover . Disconnect sensor harness from control Measure sensor resistance Oven sensor open : 1080Ω...
  • Page 74 This document can not be used without Samsung’s authorization. 4. Troubleshooting Failure Display Codes Information Meaning Solution code Disconnect power . Open the back cover . Disconnect sensor harness from control . Measure sensor resistance : 1080Ω at the room temperature →...
  • Page 75 This document can not be used without Samsung’s authorization. 4. Troubleshooting Failure Display Codes Oven sensor resistance (Temperature vs. Sensor resistance) Ro= 1000 Ohms (0℃), RP= 2757 Ohms, Up= 5V, a=0.00375 Degree F Degree C Ohms Degree F Degree C Ohms -17 .8...
  • Page 76 This document can not be used without Samsung’s authorization. 4. Troubleshooting Failure Display Codes Information Meaning Solution code Disconnect power . Disconnect probe harness from control . Measure probe resistance . : 50kΩ at room temperature . The temp probe sensor →...
  • Page 77 This document can not be used without Samsung’s authorization. 4. Troubleshooting Failure Display Codes Oven sensor error Failure code Cause Solution Disconnect electrical Power to the range . Remove the back cover . PCB Sensor Opened Measure the sensor resistance : 1080Ω...
  • Page 78 This document can not be used without Samsung’s authorization. 4. Troubleshooting Failure Display Codes Safety error Failure code CAUSE Solution Disconnect power . Open the back cover . Disconnect the two harness connectors to the oven temperature sensor resistance PCB around : 1080Ω...
  • Page 79 This document can not be used without Samsung’s authorization. 4. Troubleshooting Failure Display Codes Information Meaning Solution code Check whether wire harness has been inserted into connector of Main PCB or Sub PCB . Check whether between Main PCB and connector or Sub PCB and...
  • Page 80 This document can not be used without Samsung’s authorization. 4. Troubleshooting Failure Display Codes Information Meaning Solution code Disconnect power . Open the back cover . Check whether harness has been connected with door lock switch and motor . Confirm whether resistance value of door lock motor is normal .
  • Page 81 This document can not be used without Samsung’s authorization. 4. Troubleshooting Failure Display Codes Information Meaning Solution code Main ↔ SUB Check the versions of PBA software for the latest version via HASS C-F0 communication Check wire harness . (Main PCB : CN470 , SUB : CNS200 information “C-F0”...
  • Page 82 This document can not be used without Samsung’s authorization. 4. Troubleshooting Failure Display Codes Information Meaning Solution code Check whether connector of sub pcb has been inserted . This code occurs If there is not a problem occurred with connector on sub pcb, replace the...
  • Page 83 This document can not be used without Samsung’s authorization. 4. Troubleshooting Failure Display Codes Information Meaning Solution code Check whether connector at the main pcb has been inserted . The steam sensor is open when the steam Check whether connector at the sensor has been inserted .
  • Page 84 This document can not be used without Samsung’s authorization. 4. Troubleshooting Failure Display Codes Information Meaning Solution code The Drain system- related problem . Check the ground wire on the steam generator . When the water level C-72 Check the pump motor operation and wire connection .
  • Page 85 This document can not be used without Samsung’s authorization. 4. Troubleshooting Failure Display Codes Information Meaning Solution code check whether conenctor at the main pcb has been inserted . Cooling motor is C-A2 Check whether connector at the motor has been inserted .

  • Page 86: Error Trouble Shooting

    This document can not be used without Samsung’s authorization. 4. Troubleshooting 4-2 Error Trouble Shooting SYMPTOM DIAGNOSIS REMEDY * Measure the input voltage at the plug . * Check the circuit breaker or fuse for the range (240V AC) circuit .
  • Page 87 This document can not be used without Samsung’s authorization. 4. Troubleshooting Error Trouble Shooting SYMPTOM DIAGNOSIS REMEDY * Make sure the door lamp switch’s LED is * Check Lamp switch whether it turn on or not . not turned on .
  • Page 88 This document can not be used without Samsung’s authorization. 4. Troubleshooting Error Trouble Shooting SYMPTOM DIAGNOSIS REMEDY * Check the harness connections at the * Reconnect loose connection or replace damaged spark module . harness . * Disconnect the spark module terminal for the * Check the spark module .

  • Page 89: Control Parts

    This document can not be used without Samsung’s authorization. 4. Troubleshooting 4-3 Control parts ■ Buzzer does not beep when Lamp switch turn on or Cooking start Buzzer does not beep when SET start . Faulty buzzer on PCB (Dimming board) Replace the Buzzer wire .

  • Page 90: Cooktop Parts

    This document can not be used without Samsung’s authorization. 4. Troubleshooting 4-4 Cooktop parts ■ Cooktop burner not lighted [Gas malfunction] No cooktop burners will light * Make sure the gas supply valve * Open the gas supply valve completely .
  • Page 91 This document can not be used without Samsung’s authorization. 4. Troubleshooting Cooktop parts ■ All cooktop burners not lighted [Electric malfunction] No cooktop Burners will light at all * Make sure that electricity is * Plug in the power cord and/or reset provided to the range the circuit breaker for the range .
  • Page 92 This document can not be used without Samsung’s authorization. 4. Troubleshooting Cooktop parts ■ One cooktop burner not lighted [Electric malfunction / User error] One cooktop burner will not light . Check whether the burner head and Assemble the burner head and cap cap is properly assembled .
  • Page 93 This document can not be used without Samsung’s authorization. 4. Troubleshooting Cooktop / Oven parts ■ Gas Leaked Basically all the tube condition Gas Leaked (damaged or climped) should be checked . Assemble the gas tube to Check whether gas main tube at home is well the inlet pipe with fastening the connnected to the inlet Pipe of the unit .
  • Page 94 This document can not be used without Samsung’s authorization. 4. Troubleshooting Cooktop / Oven parts ■ The flame looks abnormal. [Yellow tip / Lift flame] Yellow tip / Lift flame Check whether the burner heads Place the burner heads and caps on and caps are properly assembled .
  • Page 95 This document can not be used without Samsung’s authorization. 4. Troubleshooting Cooktop parts ■ Flame size is too big or too small Flame size is too big or small . Check the orifice nozzle diameter. Replace the orifice nozzle. Reverse the direction of the orifice Check the orifice direction at GPR.
  • Page 96 This document can not be used without Samsung’s authorization. 4. Troubleshooting Cooktop parts ■ Checkpoints before service request SYMPTOM DIAGNOSIS REMEDY * Measure an input voltage . * check circuit breaker . (240/120V or 208/120V) * Make sure that the state of wire is connected with * Measure an input voltage of terminal block .

  • Page 97: Oven Parts

    This document can not be used without Samsung’s authorization. 4. Troubleshooting 4-5 Oven parts ■ Oven overheating in all cooking modes Oven overheating in all cooking modes . oven sensor Check for “ C-21” on the hidden 7-seg display .
  • Page 98 This document can not be used without Samsung’s authorization. 4. Troubleshooting Oven parts ■ Oven lamp not working Oven lamp is not working * Make sure the control Lamp *Check Lamp switch whether it turn on or not . switch is working properly .
  • Page 99 This document can not be used without Samsung’s authorization. 4. Troubleshooting Oven parts ■ Convection fan not working Convection fan not working . Measure resistance value of Motor terminal Replace the Motor . after taking off harness from Motor .
  • Page 100 A) Press Wi-Fi key on 4th knob .(Pull out the knob, then you can see Wi-Fi key) • Press Wi-Fi Key for 3 seconds .(press until it beeps .) • You can check Wi-Fi list in your smart phone, look for . “ [Range] Samsung” B) Remove the Wi-Fi module for the procedure .
  • Page 101 This document can not be used without Samsung’s authorization. 4. Troubleshooting Oven parts ■ Wi-Fi Connection is not working - Easy Setup Basic Flow Press Press 5 : 15 Smart Control Smart Control AP Mode On Connecting... Connecting to smart phone Press ‘smart Control’...
  • Page 102 This document can not be used without Samsung’s authorization. 4. Troubleshooting Oven parts ■ Bluetooth(Hood) Connection is not working Settings Hood connect Hood connect Hood connect Connected to the hood Sync... To connect, Press OK Hood Connect Step.1 - Check whether Hood is connected and operating correctly .
  • Page 103 This document can not be used without Samsung’s authorization. 4. Troubleshooting Oven parts ■ Bluetooth(Hood) Connection is not working Active BT of Tap and Settings 09 : 12 hood and Hood Connect explore then Press - Stand-by screen, Wi-Fi indicatop On - Settings >...

  • Page 104: Pcb Diagrams

    This document can not be used without Samsung’s authorization. 5. PCB Diagrams 5. PCB Diagrams 5-1 Picture of PCB MAIN and PCB SUB MAIN PBA CONTROL PBA (FM WALL MAIN) DISPLAY PBA RELAY PBA...

  • Page 105: Explanation Of Main Pcb Parts

    This document can not be used without Samsung’s authorization. 5. PCB Diagrams 5-2 Explanation of Main PCB parts ㉑ ㉒ ㉓ ㉔ ㉕ ㉖ ㉗ ㉘ ㉙ ㉚ ㉛ ㉜ ⑱ ⑮ ⑯ ⑰ ⑩ ⑪ ⑫ ⑬    ⑭...
  • Page 106 This document can not be used without Samsung’s authorization. 5. PCB Diagrams Explanation of Main PCB parts PART PART NAME FUNCTION AND RULE Door Lock RY216 This is relay which is connected with Door Lock Motor . Motor Relay Water Tank...

  • Page 107: Explanation Of Prorange Sub

    This document can not be used without Samsung’s authorization. 5. PCB Diagrams 5-3 Explanation of PRORANGE SUB ⑫ ⑬ ⑪ ⑩...
  • Page 108 This document can not be used without Samsung’s authorization. 5. PCB Diagrams Explanation of PRORANGE SUB PART PART NAME FUNCTION AND RULE Shower light CN906 This is connector for Shower-light . Connector Shower light CN905 This is connector for Shower-light .

  • Page 109: Explanation Of Pmoled Display

    This document can not be used without Samsung’s authorization. 5. PCB Diagrams 5-4 Explanation of PMOLED DISPLAY PART PART NAME FUNCTION AND RULE CN101 JTAG Connector Not inserted (This is for development engineer .) Micom Writing CN102 Not inserted (This is connector to download program to MB9BF416R micom (IC100) .)

  • Page 110: Explanation Of Prorange Sub

    This document can not be used without Samsung’s authorization. 5. PCB Diagrams 5-5 Explanation of PRORANGE SUB PART PART NAME FUNCTION AND RULE Connector Relay CN202 This is connector for controlling relay . control Relay pure RY201 This is relay which control pure convection relay .

  • Page 111: Wire Diagram Of Main Pcb And Pcb Sub

    This document can not be used without Samsung’s authorization. 5. PCB Diagrams 5-6 Wire diagram of Main PCB and PCB SUB ■ main...
  • Page 112 This document can not be used without Samsung’s authorization. 5. PCB Diagrams Wire diagram of Main PCB and PCB SUB ■ CookTop...
  • Page 113 North & Latin America gspn3.samsungcsportal.com China china.samsungportal.com This service manual is the property of Samsung Electronics Co., Ltd. © Samsung Electronics Co., Ltd. January, 2019 Any unauthorized use of this manual can be punished under applicable Printed in Korea international and/or domestic law.

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