Related Manuals for GeneralTouch CTL109
Summary of Contents for GeneralTouch CTL109
- Page 1 Industrial Panel PC with Windows OS USER MANUAL Please read this manual carefully and keep it in a safe place before use. V1.0 2024.05...
- Page 2 This manual is copyrighted and owned by General Touch Co., Ltd. (referred to as "General Touch"). Without written authorization from General Touch, any individual or entity is prohibited from copying, scanning, storing, disseminating, reprinting, selling, transferring, or modifying the entire or partial content of this manual in any way, whether for personal or third-party use.
- Page 3 Reading Tips READING TIPS Symbol Key Note or Warning Caution Information USAGE RECOMMENDATIONS General Touch provides you with the following documentation: "Sales Drawing" "Specification Sheet" "User Manual" We recommend starting with the "Specification Sheet" to learn about the Panel PC’s specifications and structural dimensions.
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Page 4: Table Of Contents
Catalogue Copyright © 2024 General Touch CATALOGUE Reading tips ..........2 3.3.5 Cleaning, Maintenance ..32 Precautions Before Use......2 Troubleshooting Guide ....... 34 1.1 Safety Precautions ......2 Common Troubleshooting Handling Guidelines ......34 1.2 Battery Information ......3 1.3 Delivery Status ....... - Page 6 PRECAUTIONS BEFORE USE This section primarily covers some important points to note when using the product.
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Page 7: Reading Tips
Precautions Before Use PRECAUTIONS BEFORE USE 1.1 Safety Precautions Here are some safety precautions to be followed when using our product. Please read and adhere to them carefully. Please ensure that the machine is not placed in Please note that the touch screen part of the machine is close proximity to a radiator or heat source. -
Page 8: Battery Information
Precautions Before Use 1.2 Battery Information Batteries, battery packs, and accumulators should not be disposed of as unsorted household waste. Please use the public collection system to return, recycle, or treat them in compliance with local regulations. 1.3 Delivery Status According to the product specifications, all components are delivered with specific hardware or software configurations, including firmware versions. -
Page 9: Preparation
Precautions Before Use 1.5 Preparation Follow these simple precautions to protect yourself from harm and the products from damage: To reduce the risk of electric shock, it is imperative to adhere to all safety precautions and refrain from disassembling the Panel PC without authorization. - Page 10 OVERVIEW This section primarily focuses on introducing the features and applicable scenarios of this product series.
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Page 11: Overview
Overview OVERVIEW 2.1 Product Definition Industrial panel PCs are the natural evolution of HMIs and industrial monitors. By integrating the processing power of a computer with the functionality of a touchscreen, they offer complete solutions for the control and management of industrial processes. The integrated design, which combines computer and screen, saves a lot of space. - Page 12 PRODUCT DESCRIPTION This chapter primarily covers the components, installations, usage, and routine maintenance of the product.
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Page 13: Product Description
Product Description PRODUCT DESCRIPTION 3.1 Exterior The front of the Panel PC is covered by a high-strength tempered glass, which ensures the overall protection of the device without compromising its display quality and touch experience. Front View of the Industrial Panel PC The Panel PC is equipped with several mounting holes on the side. -
Page 14: Components Introduction
Product Description 3.2 Components Introduction 3.2.1 Structure A panel PC is typically comprised of touch components, a display module, a motherboard, and various structural components. The touch components are comprised primarily of the touch screen and touch controller, which serve as the core devices, and the display module, which contains the LCD panel, A/D board, and other components. - Page 15 Product Description Industrial Panel PC Component Touch Screen (include cover glass) Metal Plate Used for touch interaction Provides fixation, limitation, and space for electronic components. Front Frame Clamps Provides fixation and connects the Includes b1, b2, b3, b4, b5, b6, b7, b8, b9, b10, screen body to the back cover b11 and b12, accessories for installation.
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Page 16: Interfaces
Product Description 3.2.2 Interfaces 3.2.2.1 External Interfaces 3 4 5 6 7 8 Bottom View of Panel PC Top View of Panel PC Page 11 of 44... - Page 17 Product Description Panel PC’s Interfaces Description 1 DC Input 8 HDMI out 3 pins Terminal Block 2 12V DC Input (Pin Outer 9 Power Switch Diameter 2.5mm) Power On/Off 3 3.5mm Line-out/Mic 2 in 10 SMA-K Wi-Fi & Bluetooth or 4G LTE model 4 USB 3.0 x 2 11 SMA-K...
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Page 18: Vesa Installation Interface
Product Description 3.2.2.2 Clamps 14-12 14-11 14-10 Clamps 14-1 14-9 For securing an Industrial Panel PC to a 14-2 14-8 cabinet or backplane platform. 14-3 14-7 14-4 14-5 14-6 Illustration of Panel PC Clamps location 3.2.3 VESA Installation Interface The VESA hole is primarily used for customer installation comes different... -
Page 19: Power Supply
Product Description 3.2.4 Power Supply You can power the input DC 12V with either the power jack or the 6-pin terminal block. 3.3 Operation Instructions 3.3.1 Unboxing Upon delivery of the product, please inspect the shipping carton for damage. If any damage is found, please retain all packaging materials for later inspection by General touch or the carrier responsible for the shipping damage. - Page 20 Product Description Embedded Mounting Installation Diagram Here is a diagram of how the installation is broken down: Cabinet Touch- monitor 1, The clamps snap into the mounting holes. 2, The cabinet is secured with screws. ②Fit the Panel PC to the ③The clamps snap into the ①...
- Page 21 Product Description 3.3.2.1.2 Wall mount installation The Panel PC is mounted on a wall using VESA holes and a bracket. 3.3.2.1.3 Desktop installation The Panel PC is mounted on a desktop via VESA holes in the base. Page 16 of 44...
- Page 22 Product Description 3.3.2.1.4 Cantilever installation The Panel PC is mounted in a cantilever configuration via VESA holes and a bracket. 3.3.2.1.5 Boom type installation The Panel PC is mounted on a boom via VESA holes and a boom arm. Page 17 of 44...
- Page 23 Product Description 3.3.2.2 Scenario Schematic (Cabinet Installation) Install the Panel PC according to these instructions. Connect the ground pin to earth/ground. If the Panel PC is in the cabinet, connect the Panel PC’s ground, the cabinet’s ground, and the earth/ground. Install the panel PC into the cabinet.
- Page 24 Product Description The panel PC is mounted in the cabinet and wired to serial devices. RS232 Controller USB LAN DC 12V Controller DC Power Note: Connect the cabinet to the earth/ground. Connect all cabinets together. Connect the power supply ground to the cabinet. ...
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Page 25: Usage
Product Description 3.3.3 Usage 3.3.3.1 Power connection and switch on/off Our Panel PC supports two methods of power supply: through a power adapter, or a DC Power Cabinet. To turn on the computer, press the power switch until the system desktop appears. Once the operating system has been activated, the user is prompted to perform a series of simple configuration steps in order to begin using the system. - Page 26 Product Description 3.3.3.1.2 Terminal Block DC Power Cabinet Power Terminal Block Panel PC Panel PC Connection Diagram (via DC Power Cabinet to Terminal Block) 3.3.3.2 Access Network The Panel PC is compatible with both Ethernet cable and wireless connections. 3.3.3.2.1 Ethernet Cable The Panel PC is accessed through a Ethernet switch to enable connection to a network, either a local area network (LAN) or the Internet.
- Page 27 Product Description 3.3.3.2.2 WiFi In instances where network wiring is not readily available, the Panel PC offers a convenient alternative through WiFi connectivity. This approach involves the wireless router transmitting WiFi signals, which are then received and processed by the built-in WiFi module of the Panel WiFi Wireless Router...
- Page 28 Product Description 3.3.3.4 Access to Keyboard and Mouse The Panel PC provides users with the ability to connect an external keyboard and mouse to the USB port of the Panel PC, enhancing the overall user experience. Keyboard Mouse Panel PC Panel PC Connection Diagram (Keyboard and Mouse) 3.3.3.5 External Display The Panel PC's HDMI port allows for the connection of an external monitor, which can be used...
- Page 29 Product Description 3.3.3.6 Touch Our Panel PC supports various gesture operations such as tapping and swiping. Please refer to the following gesture table for more details: Table 1 Touch Gesture Descriptions Gestures Name Type Descriptions Static Gestures Single Finger (Pads) to Touch and Swipe the Screen Multi Tap Gesture Operations Multiple Fingers (Pads) to Touch and Swipe the Screen...
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Page 30: Software Installation And Configuration
Product Description 3.3.4 Software Installation and Configuration The industrial Panel PCs are compatible with the installation of Windows 10, Windows 11, and ® Linux. The default operating system is Windows 10 IoT Enterprise x64, and Microsoft Product Key is an optional order accessory. Please exercise caution when selecting the reinstallation of the Operation System, as well as the recovery of the system and other operations. - Page 31 Product Description The operating system image file is currently being prepared. In the pop-up window, please ensure that all the options are unchecked and click “OK”. When prompted to format the USB flash drive, please click “OK”. Page 26 of 44...
- Page 32 Product Description In progress. The USB boot disk has been created and is ready for use. Page 27 of 44...
- Page 33 Product Description 3.3.4.2 Install Windows Please insert the USB flash drive into the USB port of the computer. Press the power button to start the computer. When you hear the motherboard buzzer, keep clicking F12 to enter the boot options interface. Use the keyboard up and down keys to select the USB flash drive boot, and then click “Enter”.
- Page 34 Product Description Please click on the “Install now” button. Please follow the prompts to make your selection. Please read and confirm the License terms, then click “Next”. Page 29 of 44...
- Page 35 Product Description Please select “Custom: Install Windows only (advanced)”. Please select the drive disk where the operating system is installed and click “Next”. Installing Windows. Page 30 of 44...
- Page 36 Product Description The installation of the operating system is now complete, and the configuration of the system will commence shortly. System desktop. Page 31 of 44...
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Page 37: Cleaning, Maintenance
Product Description 3.3.4.3 Reset Your PC Once the operating system of the Panel PC has been restored to its original factory settings, It is important to note that all user settings and data will be lost during the formatting process. Prior to formatting, it is therefore of the utmost importance to ensure that all data, settings, and user-installed software have been fully backed up. - Page 38 TROUBLESHOOTING GUIDE This section provides an overview of common types of product malfunctions and troubleshooting methods.
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Page 39: Troubleshooting Guide
Troubleshooting Guide TROUBLESHOOTING GUIDE In different use environments, an Industrial Panel PC may exhibit varying failure phenomena. 4.1 Common Troubleshooting and Handling Guidelines Problem Description Possible Causes Troubleshooting Methods The issue may be caused by In the event of a system crash or failure, it is an operating system or essential to first verify that the operating system is hardware... - Page 40 Troubleshooting Guide Problem Description Possible Causes Troubleshooting Methods It is possible that the issue is caused by the plug-in The occurrence of these cable between the panel and the motherboard problems may be attributed being insecure. One can ascertain whether the to malfunctions in either the plug-in cable is secure and whether the plug-in hardware or software.
- Page 41 SERVICE AND SUPPORT This chapter mainly introduces our after-sales service and technical support.
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Page 42: Service And Support
For more information, you can contact us or leave a message using the following methods, and we will respond promptly and provide assistance as soon as possible! 5.2.1 After-sales Process After-sales application Use other official Website: https://www.generaltouch.com/ Contact sales personnel channels (website, Email: service@generaltouch.com email, etc.) Note: Provide a description of 1, Provide the product model and serial number. -
Page 43: Warranty Policy
Service and Support 5.2.2 Warranty Policy The following is our product warranty commitment. During the warranty period, we provide free product repairs and replacement services for key components. For products that have exceeded the warranty period, we may charge a certain fee. For more details, please refer to our warranty policy on the official website under the "Warranty Services"... -
Page 44: Driver And Operating System Upgrades
Service and Support 5.4 Driver and Operating System Upgrades Our panel mount touch displays usually do not require additional debugging and can be used directly. However, if you have specific requirements for touch experience, we also provide corresponding services, including touch calibration, touch signal testing, and firmware upgrades. - Page 45 APPENDIX This chapter primarily introduces the product models within this series, as well as some terms and annotations.
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Page 46: Appendix
Appendix APPENDIX 6.1 Specifications 6.1.1 Dimensions For detailed dimensions and specifications, please refer to the sales drawings. 6.1.2 Technical Indicators Model CTL109 CTL159 CTL15N Motherboard Parameters Processor Intel ® Celeron ® Processor J6412 Intel® UHD Graphics for 10th Gen Intel ®... - Page 47 Appendix Model CTL109 CTL159 CTL15N (Typ.) Display Colors 16.7M 16.2M 16.2M Luminance (Typ.) 350nits 400nits 350nits Contrast Ratio 800:1 900:1 2500:1 (Typ.) Horizontal Horizontal Horizontal 176° (Left/Right) 178° (89°/89°) (Left/Right) 170° (85°/85°) (Left/Right) (88°/88°) CR≥10 CR≥10 CR≥10 Viewing Angle (Typ.)
- Page 48 Appendix Model CTL109 CTL159 CTL15N Antenna 2 x SMA-K, available on Wi-Fi & Bluetooth or 4G LTE model Power 1 x DC Jack (Pin Outer Diameter 2.5mm) 1 x 3-Pin Terminal Block, DC 12V Overall Parameters Bezel/Case Colour Black Mounting Options...
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Page 49: Terms
Appendix 6.2 Terms PCAP: Projected Capacitive AIO: All-in-one VESA: Video Electronics Standards Association 6.3 Contact Us Address: No. 6, Keyuan South Road, Chengdu High-tech Zone, Sichuan Province, China Page 44 of 44... - Page 50 This manual may be subject to updates without prior notice. You can check the latest version on the General Touch official website or contact us directly. https://www.generaltouch.com/ If you have any questions or suggestions regarding the user manual, please contact us via the following email: info@generaltouch.com。...
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