1. Manuals
  2. Brands
  3. Fetch Manuals
  4. Set-top boxes
  5. Multiroom
  6. User manual

Fetch Multiroom User Manual

Hide thumbs

Advertisement

Table of Contents

Multiroom User Guide

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Multiroom and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Fetch Multiroom

Summary of Contents for Fetch Multiroom

  • Page 1 Multiroom User Guide...

  • Page 2: Table Of Contents

    Welcome to Fetch Welcome Setting up multiple Fetch boxes Start using Multiroom What you can do and how to do it Fetch Mobi App Tips and help...

  • Page 3: Welcome

    Welcome Multiroom lets you connect up to 3 Fetch boxes on the same account. You can enjoy different shows in different rooms in the house, keeping everyone happy. • Share rentals, purchases, and Channel Pack subscriptions • Watch different channels in different rooms in your house •...

  • Page 4: Setting Up Multiple Fetch Boxes

    For your boxes to share content, they all need to be connected on the same account. Various scenarios are outlined below, to help new and existing customers who either have an account directly through Fetch or got Fetch through Telstra, Optus, iiNet, Internode, Westnet, Aussie Broadband or iPrimus.
  • Page 5 Connecting a new and existing box If you already have a connected Fetch box and would like to add a new box to your account, follow the steps below: On your computer or mobile device web browser, go to fetch.com.au/account and follow the on screen prompts to sign in.
  • Page 6 Boxes on different accounts If you have boxes under different accounts, and want to start using Multiroom, you would need to choose one account to be your primary account, then cancel your other account/s. You can then add the deactivated box/es (on the cancelled accounts) to your primary account as Multiroom box/es.
  • Page 7 Run through the Welcome screen and enter the Activation Code / Fetch ID you just received. Repeat these steps if you have an additional Fetch box under a different account you want to cancel. You should now see all previous purchases made on your primary account on your Multiroom boxes too Menu >...
  • Page 8 You need to enter any of your Activation codes and confirm the PIN for your service in the Welcome Screen as part of the set up. You can either use the Activation code from your existing Fetch box or the new one that has been sent to you from your Fetch Service Provider via SMS, letter or email.

  • Page 9: Start Using Multiroom

    Start using Multiroom All Fetch boxes you want to use for Multiroom need to be on the same Fetch account. Make sure they are powered on and connected to your local network. Your boxes should see each other and connect automatically on start-up. Allow up to 5 minutes for your boxes...

  • Page 10: What You Can Do And How To Do It

    Tips • If using a Fetch Mighty or Gen 2 box, you can’t manage recordings stored on another Fetch box (protect, change recording start and stop time, and so on). You’ll need to manage recordings on the box they’re stored on. If using Fetch Mini, see Page 11.
  • Page 11 Manage and set recordings from your Fetch Mini You can schedule and manage recordings directly from your Fetch Mini if you pair a Fetch Mighty or Gen 2 box (pairing happens automatically when you set up all your Multiroom boxes).
  • Page 12 You can watch Free-to-Air channels on your Fetch Mini by streaming them from your paired Fetch Mighty or Gen 2 box. This means you don’t have to connect your Fetch Mini to your TV antenna. (Your paired Fetch Mighty still needs a TV antenna connection to receive and share digital Free-to-Air TV).
  • Page 13 You can watch Movies and TV Shows you have purchased, on all 3 boxes at a time. However, you just can’t watch the same movie you purchased or rented, or episode you purchased, on more than 1 device at a time – either on a Fetch box, tablet or mobile. Movie Box Watch Movie Box, if included in your subscription, on any of your connected boxes at the same time.
  • Page 14 Continue watching on another box You can start watching in one room and resume playback on a connected Fetch box or the Fetch Mobi App. To set this up on your Fetch box: Go to Menu > > Multiroom >...

  • Page 15: Fetch Mobi App

    To connect a box, you’ll need to sign into the app with an Activation Code (also called Fetch ID) for a box on your account and confirm your PIN. You can switch boxes to control at any time by selecting...

  • Page 16: Tips And Help

    If you can’t see your Multiroom recordings, first check the following: • All your Fetch boxes are on the same account with your Fetch Service Provider (Page 4). • All your Fetch boxes are powered on and connected to the internet (the LED on the Fetch should be lit blue).
  • Page 17 If these steps don’t help, there may be other devices on your network which are affecting the DLNA/UPnP ability for your Fetch boxes to discover each other over your network. These may include wireless speakers, Apple TV, media servers, network printers, and DLNA-type applications on phones, tablets, PCs and TVs.
  • Page 18 IP Address. Take note of the IP Address (such as: 192.168.1.2 or 10.0.0.3) on each of your Fetch boxes. Check that the first three numbers in the IP Address on each box are the same. Only the last number in the IP Address should differ.
  • Page 19 Can I choose which box I want to record to? You can’t schedule recordings from one Fetch box to another in your home. If your Fetch Mini is connected to your Fetch Mighty or Gen 2 box however, you can schedule recordings from your Fetch Mini and switch between connected boxes in Manage >...
  • Page 20 Gen 2) and look for the pairing icon next to the box name. Channel not available If you unplugged the antenna from your Fetch Mini, run a channel scan at Menu > > Channels > Channel Scan. Make sure your paired box is powered on and connected to the same local network as the Fetch Mini.
  • Page 21 Channel stopped to allow scheduled recording Watching a Free-to-Air channel on your Fetch Mini through Multiroom uses a recording slot / tuner on the paired Fetch box. This means the Free-to-Air channel may stop playing on the Fetch Mini when a recording starts on the paired box.
  • Page 22 48 hours to watch it from when you first press play. Also make sure you rented or purchased the item (it should show a tick instead of a dollar sign). Make sure your Fetch boxes are powered on and connected to the internet.
  • Page 23 I see a “Currently being watched” message You can watch the same purchased TV episode or purchased or rented movie on one device at a time, either a phone, tablet, or Fetch box. If you see a message “Currently being watched on another device”, you can choose to “Play Anyway”...
  • Page 24 © Fetch TV Pty Limited. ABN 36 130 669 500. All rights reserved. Fetch TV Pty Limited is the owner of the trade marks Fetch. The set top box and the Fetch service may only be used lawfully and in accordance with relevant terms of use of which you are notified by your service provider.

Table of Contents