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Summary of Contents for EG4 WIFI DONGLE
- Page 1 EG4® WIFI DONGLE C O N F I G U R AT I O N & T R O U B L E S H O OT I N G G U I D E...
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Page 2: Table Of Contents
TABLE OF CONTENTS OVERVIEW ..................................1 LED INDICATORS AND BUTTON FUNCTIONALITY ..................... 1 DONGLE BOOTUP STEPS ............................2 CONNECTIVITY REQUIREMENTS ........................... 2 VIEWING DONGLE PARAMETERS .......................... 3 TROUBLESHOOTING DONGLE NETWORK CONFIGURATION ................. 5 ENABLING DONGLE NETWORK SECURITY ......................6 DISABLING DONGLE NETWORK SECURITY ......................8 UPDATE DONGLE FIRMWARE USING APP ...................... -
Page 3: Overview
1. OVERVIEW This document provides configuration and troubleshooting guidance for the E-Wi-Fi Dongle, which is pictured on the right side of the image below. This guide is not applicable with the earlier version of the dongle (BAXXXXXXXX), pictured on the left. The currently supported E-Wi-Fi dongles can be identified using first two letters in the serial number as shown below: BJXXXXXXXX... -
Page 4: Dongle Bootup Steps
INV LED is solid on. 4. When all three dongle LEDs are on, the inverter can be configured and monitored using the EG4 monitor phone app or the EG4 monitor website. 4. CONNECTIVITY REQUIREMENTS Due to certain limitations of the Wi-Fi Dongle, please ensure that the home Wi-Fi network signal and security settings meet the following requirements: •... -
Page 5: Viewing Dongle Parameters
3. Open the EG4 app and select Dongle Connect. Then select Dongle Connect Params. NOTE: If the home screen is bypassed after opening the EG4 app, click the user icon in the upper right of the screen and then select logout. - Page 6 (no security). The SSID of the home Wi-Fi network, password, and connection state. The protocol and address used to communicate with the EG4 monitoring server over the internet. Protocol and port used for internal communication between dongle and inverter.
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Page 7: Troubleshooting Dongle Network Configuration
6. TROUBLESHOOTING DONGLE NETWORK CONFIGURATION Error: “Set failed” and/or “Set parameter failed” Description: This error message may appear after selecting any button in the app that performs an action. For example, selecting the HomeWiFi Connect button as shown below. Fix: Confirm the phone is connected to the dongle’s Wi-Fi network and the dongle’s wireless LED is illuminated. -
Page 8: Enabling Dongle Network Security
3. Open the EG4 app and select DONGLE CONNECT. Then select DONGLE CONNECT PARAMS. NOTE: If the home screen is bypassed when opening the EG4 app, click the user icon in the upper right of the screen and then select logout. - Page 9 5. Select the “eye” icon and enter the verification code 123123. The ok button may need to be selected twice, depending on communication and/or software lag. 6. The default WPA2 password set at the factory is “12345678”. To change the default password, click inside the password area and over-write the existing password using the desired password.
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Page 10: Disabling Dongle Network Security
9. The EG4 app can now be used as it was previously when security was not enabled. Also note, enabling and setting up WPA2 security on the dongle’s Wi-Fi network will not change the dongle’s ability to connect to the home Wi-Fi network. -
Page 11: Update Dongle Firmware Using App
Before starting a dongle firmware update, verify all three LEDs are on and the dongle is online and has access to the monitoring server (EG4 Monitor Website). Dongle updates require downloading firmware from the server over the internet. If there are any issues connecting to the monitoring server, please refer to section 2 and section 3. - Page 12 3. The current dongle firmware will be displayed on the Update Firmware button. Select the Vx.xx Update Firmware button to start the upgrade process. The EG4 APP will automatically locate the latest firmware version available. At the time of this writing, the latest version in the image below is 2.06.
- Page 13 NOTES...
- Page 14 CONTACT US support@eg4electronics.com (903) 609-1988 www.eg4electronics.com...
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