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Paragon TK-3211/3231/3232/3251/3252
Kiosk
User Manual
SOME IMPORTANT NOTES
FCC NOTES
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to correct
the interference at his own expense
This device complies with part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
CE CLASS A WARNING
This equipment is compliant with Class A of CISPR 32. In a residential environment this
equipment may cause radio interference.
AVERTISSEMENT CE CLASSE A
Cet équipement est conforme à la classe A de CISPR 32. Dans un environnement résidentiel,
cet équipement peut provoquer des interférences radio.
WARRANTY LIMITS
Warranty will terminate automatically when the machine is opened by any person other than
the authorized technicians. The user should consult his/her dealer for the problem happening.
Warranty voids if the user does not follow the instructions in application of this merchandise.
The manufacturer is by no means responsible for any damage or hazard caused by improper
application. Please note that all of TK series kiosk are NOT designed to work direct sunshine
both indoors and outdoors.
LIMITES DE GARANTIE
La garantie prend fin automatiquement lorsque la machine est ouverte par une personne autre
que les techniciens autorisés. L'utilisateur doit consulter son revendeur pour le problème qui
se produit. La garantie s'annule si l'utilisateur ne suit pas les instructions d'application de
cette marchandise. Le fabricant n'est en aucun cas responsable de tout dommage ou danger
causé par une mauvaise application. Veuillez noter que tous les kiosques de la série TK ne
sont PAS conçus pour fonctionner sous un ensoleillement direct à l'intérieur et à l'extérieur.
TK-32xx Ver. B0
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Table of Contents
Related Manuals for POSIFLEX Paragon TK-32 Series
Summary of Contents for POSIFLEX Paragon TK-32 Series
- Page 1 Paragon TK-3211/3231/3232/3251/3252 Kiosk User Manual SOME IMPORTANT NOTES FCC NOTES This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
- Page 2 警告使用者 為避免電磁干擾，本產品不應安裝或使用於住宅環境。 SAFETY INSTRUCTIONS This equipment is not suitable for use in locations where children are likely to be present. Never open the equipment. For safety reasons, the equipment should be opened only by qualified skilled person. The power outlet socket must be located near the equipment and must be easily accessible.
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Page 3: Table Of Contents
TABLE OF CONTENTS 1. Product Overview ..................... 4 Product Features ................... 4 Specification and Drawing ................4 Specification..................... 4 Outline Dimension Drawing ................6 Product Views ....................7 Introduction of PC Box ................9 I/O Ports of the TK-3211 .................. 9 I/O Ports of the TK-3231 ................ -
Page 4: Product Overview
1. Product Overview 1.1 Product Features Fan-less Design An Interactive, Multi-Function and High-Performance Kiosk Various Mounting Options: Wall-Mounted, Single or Dual-Sided Operation Support Full HD 32” True-Flat PCAP Touch Screen Modular Design for Easy Serviceability ... - Page 5 Default Integrated Modules Open frame thermal printer with auto cutter, 250mm/sec., supporting Printer 150mm diameter paper roll (PP-9500K) Proximity sensor (SU-100) Proximity Sensor 1. Range from 45cm ~ 80cm (for dark color objectives) 2. Range from 45cm ~ 150cm (for light color objectives) Camera 1MP wide angle camera (CM-100) Status Indicator...
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Page 6: Outline Dimension Drawing
With pole: 495 x 602 x 1934 (W x D x H in mm) Dimensions With wall mount bracket: 495 x 184 x 1189 (W x D x H in mm) With pole: 61.5 (N. W. in kg) Weight Without pole: 28.5 (N. W. in kg) With wall mount bracket: 32.5 (N. -
Page 7: Product Views
1.3 Product Views 3-color Status Indicator 4G LTE Module Antenna (Option) EMV Payment Device Bracket (Option) 2-in-1 Device of MSR/Fingerprint Sensor (Option) NFC/RFID Reader (Option) Proximity Sensor Lens 2D Barcode Scanner Printer Receipt Exit Window (Option) Camera Module Window... - Page 8 Positioning Holes Hooks for Crank Holder Crank Rod for Touch Monitor Stopper for Touch Monitor Power Adapter for Open Frame Thermal Printer Display Bridge Board Power Adapter for System Stand Seat for Stand Seat for Touch Monitor Touch Monitor Screw Holes Open Frame Thermal Printer Fan-less System Computer Cable Exit...
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Page 9: Introduction Of Pc Box
Viewed from Inside of the Belly System EMV Payment Device 2-in-1 Device of Bracket (Option) MSR/Fingerprint NFC/RFID Reader (Option) Sensor (Option) Speaker Printer Receipt Exit Speaker 2D Barcode Scanner (Option) 1.4 Introduction of PC Box I/O Ports of the TK-3211 NFC Module Connector HDMI Port USB 3.0 Port... -
Page 10: I/O Ports Of The Tk-3231
Note1: Mini DP is carried through EDP signal, and it is for Posiflex hub board only. I/O Ports of the TK-3231 Hub Board Power Connector HDMI Port 9V DC-OUT USB 3.0 Port Mini DP Speaker Connector Power Jack USB 2.0 Ports USB 2.0 Ports... -
Page 11: I/O Ports Of The Tk-3251/Tk-3232
Speaker Connector Power Jack USB 2.0 Ports USB 2.0 Ports COM1 (DB9) Power Button LAN Ports COM3 COM2 (RJ50) (RJ50) 12V DC-IN Power Jack Note1: Mini DP is carried through EDP signal, and it is for Posiflex hub board only. -
Page 12: I/O Ports Of The Tk-3252
I/O Ports of the TK-3252 Hub Board Power Connector HDMI Port USB 3.0 Ports 9V DC-OUT Mini DP Speaker Connector Power Jack USB 2.0 Ports USB 3.0 Ports COM1 (DB9) Power Button LAN Ports COM3 COM2 (RJ50) (RJ50) 12V DC-IN Power Jack Note1: Mini DP is carried through EDP signal, and it is for specific hub board only. -
Page 13: Product Installation
2. Product Installation 2.1 Single Side Standing Installation Package Contents for Single Side Standing Installation Scope of Delivery Confirm that you have 6 main parts in 4 boxes: Box 1: 32” True-Flat PCAP Touch Monitor………………………..x1 Back Chassis: TK Series Main System…….……….…………x1 ... -
Page 14: Step-By-Step Installation
Box 3: Main Base Plate….……......x1 Accessory Pack: 4 M10-40L Screws for Fixing Base Plate Box 4: Middle Base Plate……......x1 Accessory Pack: 2 #6/32-20L Screws for Fixing Base Plate Step-by-Step Installation Place the main pole horizontally on the ground and align the middle base plate, please see diagram below. - Page 15 Take the Main base plate by holding the slots on two sides. Confirm that the four screw holes of the main base plate are aligned with the four screw holes of the middle base plate. Next, insert four M10-40L screws into the screw holes and tighten down.
- Page 16 After installing the Main base plate, stand the pole up. Pole Main Base Plate Middle Base Plate Since this can also be setup for two Paragon screens, you will notice 4 screw holes on either side of the Main pole. You can choose which side the Paragon will face.
- Page 17 Hold the back chassis with assembled system up against the side brackets, and align the positioning holes with the back chassis either with the upper positioning holes or lower positioning holes to determine the height. After aligning the positioning holes, move the back chassis down until the hooks are stopped by the stoppers.
- Page 18 At this point you will securely fix the back chassis to the main pole with the 2 M5 screws. M5 screws Hold two sides of the TK-32 Series touch monitor, and then 1. Place the bottom of the screen on the two stand seats for touch monitor on the chassis.
- Page 19 Hold two sides of the touch monitor and pull it out towards you slowly (around 15 degrees). Once the crank rod stopper drops down slowly begin to release the touch monitor until it stops. Pull out Crank Rod Stopper for Touch Monitor Connect the LVDS cable and backlight cable to the scaling board, and connect the USB cable to the USB 3.0 port.
- Page 20 Remove the cable exit cover on the bottom of the main pole with flathead screwdriver: 1. Insert the flathead screwdriver into the upper side of the small slot. 2. Push the flathead screwdriver to the left. 3. Remove the cable exit cover. 1.
- Page 21 Route the power cable and LAN cable through the cable exit at the lower portion of the rear of the back chassis, the cable exit beneath the pole, or the cable exit at the bottom of the base plate for proper cable management.
- Page 22 After all cable connections and cable routing are done, pull the touch monitor out a bit, lift the crank rod stopper up with one finger, and then push the touch monitor back to the back chassis until the touch monitor is sit on the two stand seats again.
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Page 23: Dual Side Standing Installation
Push the front door to close up the kiosk. 2.2 Dual Side Standing Installation Package Contents for Dual Side Standing Installation Scope of Delivery Confirm that you have 9 main parts in 5 boxes: Box 1: 32” True-Flat PCAP Touch Monitor………………………..x1 ... - Page 24 Box 2: 32” True-Flat PCAP Touch Monitor………………………..x1 Back Chassis: TK Series Main System……..…………………x1 Side Bracket…………………………………………………...x2 Accessory Pack: 2 M5 Screws for Fixing Back Chassis, 4 Hex Socket Screws and an Allen Wrench for Fixing Side Brackets and Main Pole, User Manual, Paper Roll, 2 keys Box 3: ...
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Page 25: Step-By-Step Installation
Step-by-Step Installation Place the main pole horizontally on the ground and align the middle base plate, please see diagram below. Next, insert the two #6/32-20L screws into the screw holes and tighten down. This will affix the Middle base plate to the main pole. - Page 26 Take the Main base plate by holding the slots on two sides. Confirm that the four screw holes of the main base plate are aligned with the four screw holes of the middle base plate. Next, insert four M10-40L screws into the screw holes and tighten down.
- Page 27 After installing the Main base plate, stand the pole up. Pole Main Base Plate Middle Base Plate Since this can also be setup for two Paragon screens, you will notice 4 screw holes on either side of the Main pole. Align the side brackets accordingly, for reference please see diagram below.
- Page 28 Hold the back chassis with assembled system up against the side brackets, and align the positioning holes with the back chassis either with the upper positioning holes or lower positioning holes to determine the height. After aligning the positioning holes, move the back chassis down until the hooks are stopped by the stoppers.
- Page 29 At this point you will securely fix the back chassis to the main pole with the 2 M5 screws. M5 screws Hold two sides of the TK-32x1 Series touch monitor, and then 1. Place the bottom of the screen on the two stand seats for touch monitor on the chassis.
- Page 30 Hold two sides of the touch monitor and pull it out towards you slowly (around 15 degrees). Once the crank rod stopper drops down slowly begin to release the touch monitor until it stops. Pull out Crank Rod Stopper for Touch Monitor Connect the LVDS cable and backlight cable to the scaling board, and connect the USB cable to the USB 3.0 port.
- Page 31 Remove the cable exit cover on the bottom of the main pole with flathead screwdriver: 1. Insert the flathead screwdriver into the upper side of the small slot. 2. Push the flathead screwdriver to the left. 3. Remove the cable exit cover. 1.
- Page 32 Route the power cable and LAN cable through the cable exit at the lower portion of the rear of the back chassis, the cable exit beneath the pole, or the cable exit at the bottom of the base plate for proper cable management.
- Page 33 After all cable connections and cable routing are done, pull the touch monitor out a bit, lift the crank rod stopper up with one finger, and then push the touch monitor back to the back chassis until the touch monitor is sit on the two stand seats again.
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Page 34: Wall Mounting Installation
Push the front door to close up the kiosk. Repeat step 5 through step 18 to complete installing the back chassis and touch monitor onto the other side of the TK-32x1 Series. 2.3 Wall Mounting Installation Package Contents for Wall Mounting Installation Scope of Delivery Confirm that you have 3 main parts in a box: Box 1:... -
Page 35: Step-By-Step Installation
Step-by-Step Installation Fix the wall mount bracket on the wall. Be care of the direction, the word “UP” on the bracket should be on the top side. Fix the bracket with twelve screws. Put the bracket on the wall and then fix it with twelve screws. - Page 36 After aligning the positioning holes, align the back chassis with the mounting bracket, and then move down the back chassis until the back chassis is hooked by the stoppers on the mounting bracket. Hooked by the Stopper At this point you will securely fix the back chassis to the main pole with the 2 M5 screws.
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Page 37: Powering On/Off The Kiosk
Push the power button to power the system off. To initiate a forced shutdown, please hold the power button down for 10 seconds. Power Button 3.3 Driver Download If your kiosk system is shipped without OS pre-installed, please download the relevant driver that you need from the Posiflex website (https://download.posiflex.com/en-global/Download/index/driver/Kiosk/TK- 3200-Series). -
Page 38: Peripherals And Accessorie
4. Peripherals and Accessories 4.1 Standard Items Open Frame Thermal Printer PP-9500K Overview Paper Exit Power LED Error LED Indicator Indicator Paper-out LED Feed Button Indicator Adjustment Wheel for Paper Near End Sensor Control Spring for Paper Near End Sensor 2-inch Paper Roll... - Page 39 2-inch Paper Roll Spacer Paper Roller Part Names Description Power LED Indicator This indicator turns on when the printer is on. Paper-out LED Indicator This indicator turns on when the paper-out issue occurs. Error LED Indicator This indicator works when the printer has something wrong.
- Page 40 Note: The printer can’t be lifted over 45 degrees! Damages due to incorrect installation are not covered by product warranty! Open the top cover of the printer. Drag the loose end of the paper till it extends towards the paper cutter. Close the top cover of the printer.
- Page 41 Loading a 2-inch (58mm Width) Paper Roll Before installing 2-inch paper roll in the PP-9500K, follow the instructions below to properly install pad spacer and the separator. Open the top cover of the printer. Loosen the spacer screw from below direction (Don’t remove the screw!).
- Page 42 After loosening the screw, you can take the spacer out from the screw holes. Put the spacer to the right screw hole, and then fix it from below direction(Please refer to the Step.1). Push the control spring for 2-inch paper roll and pull it to the right direction.
- Page 43 Put the 2-inch paper roll in the printer, drag the loose end of the paper till it extends towards the paper cutter, and then close the top cover of the printer. Status LED Indicators After powering ON the printer, you can read the printer operation status from the power LED indicator on the printer.
- Page 44 Error LED indicator is flashing Power off the printer; after 10 seconds, power it back on. If the error LED indicator turns on again even after turning the power back on, malfunction may occurs. Contact your dealer or Posiflex’ technical service team.
- Page 45 Open Frame Thermal Printer PP-9500K Specification General Interface USB interface Max. Printing Speed 250mm/sec. Printing Method Thermal dot line printing Default Printing Width 64mm (512 dots/line) Paper Feed Method Friction auto-feed Paper Load Method Drop and Use Paper Cutting Method Slid Cutting Type of Paper Cutting Full cut or partial cut (1.5±0.5mm tab left at the center)
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Page 46: Status Led Indicator Si-100
The default LED status is described below. Status Description A flash of green Kiosk powered on ※ The product information and specifications are subject to change without prior notice. To get more detail information of SI-100, please contact the service team of Posiflex. -
Page 47: Camera Module Cm-100
Camera Module CM-100 Camera Module CM-100 Basic Specification Camera 1MP wide angle camera Output Interface USB 2.0 interface Input Supply Voltage Vertical 50.8° Field of View Horizontal 86.6° Diagonal 100° ※ The product information and specifications are subject to change without prior notice. - Page 48 Trouble Shooting This section contains information about how to solve problems that you may encounter when operating the scanner. If a trouble occurs, please refer to the following diagnostic tips as a mean to solve the trouble. However, before referring to the tips, make sure that the scanner is installed well. If the problem remains, contact your dealer.
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Page 49: 2-In-1 Device Of Msr/Fingerprint Sensor Mf-2100
2-in-1 Device of MSR/Fingerprint Sensor MF-2100 USB Hub Board Fixing Screw Hole MSR Reader Fingerprint Sensor Head with Status LED Indicator Fingerprint Sensor 3-track Magnetic Stripe Reader Module Using the MF-2100 Module After installing the drivers and tools, you can start to operate the MF-2100. Magnetic Stripe Reader (MSR) The MF-2100 provided with magnetic strike reader mainly serves to read and decode data from magnetic... -
Page 50: Nfc/Rfid Reader Nr-100
NFC/RFID Reader NR-100 Overview of the NR-100 (for TK-3211; Android-Based System) NFC Card Reader Board 9-Pin USB Connector Overview of the NR-100 (for TK-3231/3232/3251/3252; Windows-Based System) USB Port (Type B) NFC Card Reader Board Fixing Screw Hole Using the NR-100 Card Reader RFID card reader is located on the lower-right side of the attachment. -
Page 51: Lte Module 4G-100K
PCBA for 4G LTE Module Screw Hole EC25 contains several variants, supporting selected bands & countries with full SIM slot (mini-PCIe module) by request. To get more detailed information of 4G LTE module 4G-100K, please contact the service team of Posiflex. -
Page 52: Wifi Module Wf-770K
To get more detailed information of WF-770K, please contact the service team of Posiflex. Mounting Bracket for Specific Payment Device: EB Series Custom Bracket for Specific Payment Device To do more installation or get more detailed information of EB series, please contact your dealer or the service team of Posiflex.
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