Contents Safety information What you need to know about the safety instructions Important safety symbols and precautions: Important safety precautions Severe warning signs for transportation and site Critical installation warnings Installation cautions Critical usage warnings Usage cautions Cleaning cautions Critical disposal warnings Additional tips for proper usage Instructions about the WEEE Installation...
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Appendix Safety Instruction Install Instruction Temperature Instruction Information for model and ordering spare parts English...
Safety information Before using your new Samsung Refrigerator, please read this manual thoroughly to ensure that you know how to operate the features and functions that your new appliance offers safely and efficiently. What you need to know about the safety instructions •...
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• Never start up an appliance showing any signs of damage. If in doubt, consult your dealer. The room must be 1 m in size for every 8 g of R-600a refrigerant inside the appliance. The amount of refrigerant in your particular appliance is shown on the identification plate inside the appliance.
Safety information - If the refrigerating appliance is left empty for long periods, switch off, defrost, clean, dry, and leave the door open to prevent mould developing within the appliance. Important safety symbols and precautions: Please follow all safety instructions in this manual. This manual uses the following safety symbols.
Important safety precautions WARNING; Risk of fire / flammable materials WARNING • When positioning the appliance, ensure the supply cord is not trapped or damaged. • Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance. •...
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• If the product is equipped with LED lamps, do not disassemble the Lamp Covers and LED lamps yourself. - Contact a Samsung service center. - Use only the LED Lamps provided by the manufacturer or its service agents.
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• For the most efficient use of energy, please keep the all inner fittings such as baskets, drawers, shelves on the position supplied by manufacturer. • To get the best energy efficiency of this product, please leave all shelves, drawers and baskets on their original position.
Safety information - Allow clearance to the right, left, back and top when installing. This will help reduce power consumption and keep your energy bills lower. This appliance is intended to be used in household and similar applications such as - staff kitchen areas in shops, offices and other working environments;...
- This appliance contains a small amount of isobutane refrigerant (R-600a), a natural gas with high environmental compatibility that is, however, also combustible. When transporting and installing the appliance, care should be taken to ensure that no parts of the refrigerating circuit are damaged. •...
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Safety information • If the wall socket is loose, do not insert the power plug. - There is a risk of electric shock of fire. • Do not use a power cord that has cracks or abrasion damage along its length or at either end. •...
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• This refrigerator must be properly located and installed in accordance with the instructions in this manual before you use it. • Connect the power plug in the proper position with the cord hanging down. - If you connect the power plug upside down, the wire can get cut off and cause a fire or electric shock.
Safety information • The refrigerator must be safely grounded. - Always make sure that you have grounded the refrigerator before attempting to investigate or repair any part of the appliance. Power leakages can cause severe electric shock. • Never use gas pipes, telephone lines, or other potential lightning attractors as an electrical ground.
• Allow the appliance to stand for 2-3 hours before loading foods after installation and turning on. • We strongly recommend you have a qualified technician or service company install the refrigerator. - Failing to do so may result in an electric shock, fire, explosion, problems with the product, or injury.
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- Products that require strict temperature controls must not be stored in the refrigerator. • If you smell pharmaceutical or smoke, pull out power plug immediately and contact your Samsung Electronics service center. English...
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• If any dust or water is in Refrigerator, pull out power plug and contact your Samsung Electronics service center. - Otherwise there is a risk of fire. • Do not let children step on a drawer. - The drawer may break and cause them to slip.
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Safety information • Fill the water tank and ice cube trays with potable water only (tap water, mineral water, or purified water). - Do not fill the tank with tea or a sports drink. This may damage the refrigerator. • Do not stand on top of the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.
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• If the refrigerator emits a burning smell or smoke, unplug the refrigerator immediately and contact your Samsung Electronics service center. - Failing to do so may result in an electric or fire hazards.
Safety information Usage cautions CAUTION • Do not refreeze thawed food. - Frozen and thawed food will develop harmful bacteria faster than fresh. - The second thaw will break down even more cells, leaching out moisture and changing the integrity of the product.
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• Service Warranty and Modification. - Any changes or modifications performed by a 3rd party on this finished appliance are not covered under Samsung warranty service, nor is Samsung responsible for safety issues that result from 3rd party modifications. • Do not block the air vents inside the refrigerator.
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Safety information • When the refrigerator got wet by water, pull out the power plug and contact your Samsung Electronics service center. • Do not strike or apply excessive force to any glass surface. - Broken glass may result in a personal injury and/or property damage.
Cleaning cautions CAUTION • Do not spray water directly on the inside or outside the refrigerator. - There is a risk of fire or electric shock. • Do not use a hair dryer to dry the inside of the refrigerator. •...
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Safety information • Before cleaning or performing maintenance, unplug the appliance from the wall socket. - Failing to do so may result in an electric shock or fire. • Use a clean sponge or soft cloth and a mild detergent in warm water to clean the refrigerator.
Critical disposal warnings WARNING • Please dispose of the packaging material from this product in an environmentally friendly manner. • Ensure that none of the pipes on the back of the refrigerator are damaged prior to disposal. • R-600a or R-134a is used as a refrigerant. Check the compressor label on the rear of the appliance or the rating label inside the fridge to see which refrigerant is used for your refrigerator.
Safety information Additional tips for proper usage • In the event of a power failure, call the local office of your electric company and ask how long the failure is going to last. - Most power failures that are corrected in an hour or two will not affect your refrigerator temperatures.
This product and its electronic accessories should not be mixed with other commercial wastes for disposal. For information on Samsung’s environmental commitments and product regulatory obligations, e.g. REACH, WEEE or Batteries, visit our sustainability page available via www.
Installation Follow these instructions carefully to ensure a proper installation of this refrigerator and to prevent accidents before using it. WARNING • Use the refrigerator only for its intended purpose as described in this manual. • Any servicing must be performed by a qualified technician. •...
Refrigerator at a glance The actual refrigerator and provided component parts of your refrigerator may differ from the illustrations in this manual, depending on the model and the country. English...
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• Moisture may form at times on the vertical hinged section. • If you close a door forcefully, the other door may open. • If the internal or external LED lamp is out of order, contact a local Samsung service center.
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Door bins Your refrigerator ships with door bins of different types and sizes. If the door bins for your refrigerator were packaged separately, use the figure below to help you position the bins properly. NOTE The actual refrigerator and provided component parts of your refrigerator may differ from the illustrations in this manual, depending on the model and the country.
Installation Step-by-step installation STEP 1 Select a site The site must: • Have a solid level surface without carpeting or flooring that may obstruct ventilation • Be out of direct sunlight • Have adequate room for opening and closing the door •...
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Clearance See the following figures and tables for installation space requirements. Model RF65DB* RF65DG* 1797 1797 1853 1830 1830 1830 (Unit: mm) A. Depth B. Width C. Height (without hinge) D. Overall Height E. Height (with hinge) English...
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Installation Model RF65D** more than 50 mm recommended 125° 1498 1093 (Unit: mm) NOTE The measurements in the tables may differ slightly from the actual measurements, depending on the measuring and rounding method. English...
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STEP 2 Flooring If the refrigerator cannot pass through the entrance due to its size, see Door removal for entrance. NOTE To prevent floor damage, make sure the front leveling legs are in the upright position. • The surface you install the refrigerator on must support a fully loaded refrigerator.
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Installation STEP 3 Door removal for entrance If the refrigerator cannot pass through the entrance to your home or kitchen due to its size, follow these instructions to remove and then re-install the refrigerator's doors. If you do not need to remove the doors, go to page 44 to continue the installation procedure. WARNING Unplug the power cord of the refrigerator before removing the doors.
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2. Disconnect the two wire connectors on the left door. The position of the connectors differs with the model. CAUTION • Do not remove both doors simultaneously. Make sure to remove one door at a time. Otherwise, any of the doors may fall and cause physical injury.
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Installation 6. Open the door 90 degrees. While holding the door, pull up and remove the top hinge. Be careful not to damage the connector wires when you remove the hinge. 7. Gently pull up the door vertically to remove. Do not apply excessive force to the door.
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Detach the freezer doors CAUTION • Be sure to remove the fridge doors before removing the freezer doors. • Use caution when disconnecting the bottom connectors. 1. Open the freezer door. 2. Use a Phillips screwdriver to remove the screw holding the cover (A). - This step only applies to the right side freezer door (Cool Select+ door).
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Installation 5. To prevent contact with the middle hinge, slightly tilt the door to the front, and then lift it up to remove. 6. Repeat steps 1-5 for the other door, except for steps 2 and 3. To reattach the freezer doors CAUTION •...
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2. While pressing the hinge shaft down, position the door so that the hinge shaft is below the shaft hole in the middle hinge. Release the hinge shaft so that it enters the shaft hole. 3. With the door open, connect the bottom connectors in the direction of the arrows.
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Installation To reattach the fridge doors 1. While holding the door open by more than 90 degrees, insert the shaft on the middle hinge into the hole on the bottom of the door. 2. Put the top hinge into position on the top of the refrigerator, and then insert the hinge shaft into the top hole of the door.
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5. Connect the wire connectors. CAUTION • Make sure the wire connectors are connected properly. Otherwise, the display will not operate. 6. Connect the water tube. - This step does not apply to the models without the AutoFill pitcher and the water dispenser. CAUTION •...
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Installation STEP 4 Leveling the refrigerator Adjusting the front height CAUTION • When installed, the refrigerator must be leveled on a flat, solid floor. Not leveling the refrigerator can cause damage to the refrigerator or physical injury. • Leveling must be performed with the refrigerator empty. Make sure no food items are inside the refrigerator.
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3. Attach the level adjustment pad to the floor. 4. If you need to further raise the rear height, attach another adjustment pad on top of the first level adjustment pad. NOTE • You may skip this step if you can level the refrigerator using a single attachment pad.
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Installation STEP 5 Adjust the door height Adjusting the height with the height lever (applicable models only) • Before aligning the door height, make sure the refrigerator is level. Use the leveling legs for this purpose. • You can use the height lever at the bottom of the right-side door of the fridge.
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Adjusting the height with the snap rings For the models with the height lever on the right-side door of the fridge, use the snaps rings only if you cannot align the doors with the height lever. NOTE The height of a door can be adjusted using the provided snap rings, which come in 4 different sizes (1 mm, 1.5 mm, 2 mm, and 2.5 mm).
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Installation Adjusting the freezer door height (applicable models only) • Before aligning the door height, make sure the refrigerator is level. Use the leveling legs for this purpose. • You can adjust the height of both freezer doors using the lever located at the bottom hinge.
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Adjusting the gap between the doors and the main body of the refrigerator (applicable models only) You can adjust the gap between all four doors and the main body of the refrigerator using the adjustment dial. (Refer to the figure for the location of the adjustment dial.) 1.
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• Samsung takes no responsibility for the water line installation. If water leaks occur, contact the installer of the water line.
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This may damage the refrigerator. To repair the water line CAUTION The waterline must be repaired by a qualified professional. If you encounter a water leak, contact a local Samsung service centre or the installer of the waterline. English...
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Installation STEP 7 Initial settings By completing the following steps, the refrigerator should be fully functioning. 1. Plug the power cord into the wall socket to turn the refrigerator on. 2. Open the door, and check if the interior light lights up. 3.
Operations Main panel General type 01 Display Displays the menu, settings, and other information. • When the display is off, tap any button to wake up the display. • Tap to navigate left and right. 02 Buttons • Tap OK to confirm your selection. •...
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Operations Menu descriptions • You can set the fridge temperature from 1 to 7 °C or set the Power Cool function. • Power Cool speeds up the cooling process at maximum fan Fridge speed. The fridge keeps running at full speed for two and a half hours and then returns to the previous temperature.
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• You can set the Beverage Zone mode from one of the following modes. - Beverage: The temperature is set to the same temperature as the fridge. - Dessert: The temperature is set to 4 to 5 °C higher than the fridge, which is ideal for keeping desserts, butter, and jam.
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Operations • You can start or stop making ice balls. The ice maker can make 3 to 9 ice balls every 24 hours, and you can select from the following options. - 3 spheres, 6 spheres, 9 spheres*, Off - The default setting is 6 spheres. - The ice is more transparent if you choose the smaller amount.
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You can change the settings for the following functions. to select the menu, and then tap OK to confirm. UV Deodorizing Filter *: You can turn the UV Deodorizing Filter on or off. Auto Open Door *: You can turn the Auto Open Door function on or off.
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Operations Family Hub type Home screen NOTE • For more information about other menus and apps available on the Refrigerator app. See the Online manual of your refrigerator. • The content of apps and widgets, or their design is subject to change or support may be discontinued without notice, depending on the content provider’s policy.
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01 Home screen • Tap a desired app or widget to launch it. • On the home screen, you can add or remove items such as apps, widgets, pictures, videos, drawings, and texts. • Tap and hold an item to enter Edit mode. In Edit mode, you can drag and drop an item to a new location on the home screen.
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Operations Fridge Manager On the Home screen, tap the Fridge Manager app. • You can set the desired temperature or modes for each compartment. • For more detailed information on the Fridge Manager app, check the online manual. • To access the online manual from your Family Hub refrigerator, tap Setting > Help & Contact Us >...
• To configure the wireless access point (AP) settings, see the user manual of the AP (router). • Samsung Smart Refrigerators support both Wi-Fi 2.4 GHz with IEEE 802.11 b/g/n and Soft-AP protocols. (IEEE 802.11 n is recommended.) • Unauthorized Wi-Fi wireless routers may fail to connect to applicable Samsung Smart Refrigerators.
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Operations Samsung account You are required to register your Samsung account to use the app. If you don’t have a Samsung account, follow the app’s onscreen instructions to create a free Samsung account. Getting started Turn on the device you want to connect, open the SmartThings app on your phone, and then follow the instructions below.
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Category Item Description You can set and monitor the desired Fridge Temperature temperature of the fridge. You can set and monitor the desired Freezer Temperature temperature of the freezer. You can turn Power Cool on or off, and check Power Cool the current settings.
Operations Recommendations for voice recognition (Applicable to Family Hub type only) For the voice recognition function, there is a built-in microphone at the top of the refrigerator’s display. To use the voice recognition function: • Stand no more than 1 meter from the refrigerator and speak loudly and clearly towards the built-in microphone.
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Welcome Lighting (applicable models only) • When you get close to the refrigerator, the fridge light turns on automatically, allowing you to see inside the fridge without opening the doors. - There is a motion detection sensor on the underside of the fridge door. - The maximum time for the fridge light to stay on is 30 seconds.
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Operations Auto Open Door function (applicable models only) The Auto Open Door function does not apply to the freezer doors. Touch the sensor near the door handle of the fridge. The door will open. • The default setting is Off. •...
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AI Vision Inside (applicable models only) • The AI Vision Inside does not support food management for the freezer. • For the Family Hub type model, tap AI Vision Inside > Settings > AI food recognition guide to see the user guide. •...
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Operations • Food in storage containers can be written in large and bold letters to help with incoming/outgoing matching. Water pitcher (Autofill Pitcher) (applicable models only) Cold, purified water is always ready in the AutoFill Pitcher. You can put tea or fruits in the infuser to enjoy the various infused water you like.
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5. To drink tea, open the Beverage Center door (Type A) or the left door of the fridge (Type B), and then detach the water pitcher. Pull it straight out. A. Type A models B. Type B models CAUTION • We recommend consuming fruit infused water within 24 hours. After that, the infused water can spoil over time.
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In case of a leak, open the rubber cap so that the leaked water drains. If the alert does not disappear after draining, there might be a system failure. Contact your local Samsung service center. A. Type A models B. Type B models NOTE •...
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Water dispenser (applicable models only) To dispense chilled water, open the Beverage Center and press the dispenser lever. NOTE • The dispenser will stop dispensing if you keep pushing the dispenser lever for about 1 minute. To dispense more water, release and push the lever again. •...
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Operations Auto Ice maker (applicable models only) The refrigerator has a built-in ice maker that automatically dispenses ice. • The overall design and/or accessories may differ with the model. For first-time use • Let the ice maker make ice for 1-2 days. •...
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CAUTION • Do not put your finger into the ice maker. • Do not freeze water directly in the ice bucket. The ice bucket can get damaged. • If you leave the door open too long, ice in the ice bucket may melt and clump together. •...
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Operations • Check the position of the ice bucket before using each ice maker. - Place the ice bucket against the wall directly underneath the ice maker. If the ice bucket is not directly underneath the ice maker, the ice maker may not make ice.
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If this is the case, make sure to turn the ice making function off. • If the ice making chime rings repeatedly, contact the waterline installer or a local Samsung service center. • Do not put food in the ice bucket. The frozen food may damage the ice maker, especially when you open or close the door.
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Operations Tray Ice Maker (applicable models only) 01 Ice bucket cover 02 Ice tray (inside) 03 Ice bucket handle 04 Ice bucket NOTE • If you do not need to make ice, you can take out the Tray Ice Maker to make more room in the freezer.
Maintenance Handling and care Ice bucket (applicable models only) If you do not dispense ice for an extended period, ice may form clumps inside the bucket. If this happens, remove and empty the ice bucket. CAUTION • To prevent injury, make sure to clean up any ice or water that has fallen on the floor. •...
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Maintenance 3. While slightly twisting the infuser, pull it out of the sealed mouth. 4. Clean the infuser with neutral agents and running water. Rinse and dry well. 5. Reassemble the Autofill pitcher in the reverse order of disassembly. CAUTION The water pitcher and lid are not microwave safe and can melt or deform if exposed to heat (including hot water).
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Fridge shelves The appearance of the shelves differs by model. • To remove a shelf, fully open the corresponding door. Hold the front of the shelf, and then gently lift up and pull out. NOTE Do not lift up the shelf fully when removing or reinserting the shelf.
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Maintenance Door bins • To remove the door bin, hold the front sides of the bin, and then gently lift up to remove. • To reinsert, insert the door bin slightly above its final location making sure that the back of the bin is against the door. Hold the rear of the door bin with both hands, and then press down so that it fits snugly.
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Beverage Zone (applicable models only) Disassembling the Beverage Zone 1. Open the left Showcase door, and then hold the upper door bin with both hands and lift up to remove it. 2. With the left Showcase door open, open the fridge door. Then, push the upper part of the Beverage Zone (left and right side of the fan) from inside to release the snap joints securing the Beverage...
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Maintenance 2. Open the fridge door, and then assemble the snap joints at the bottom and top of the Beverage Zone cover in order. (Reversed order of the disassembly) - To assemble the upper door bin, open the Showcase door, align the grooves on the left and right side, and then insert it.
Cleaning Interior and exterior WARNING • Do not use benzene, thinner, home/car detergent, or Clorox™ to clean the refrigerator. They may damage the surface of the refrigerator and cause a fire. • Do not spray water onto the refrigerator. This may cause electric shock. Regularly use a dry cloth to remove all foreign substances such as dust or water from the power plug terminals and contact points.
• Do not use third-party water filters. Use only Samsung-provided or -approved filters. • Unapproved filters may leak and damage the refrigerator, causing electric shock. Samsung is not responsible for any damage that may occur from use of third-party water filters.
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- To prevent water leaks from the filter opening, pull the cartridge straight out while removing it. 5. Insert a new filter cartridge. Use only Samsung-provided or approved filters. 6. Turn the cartridge knob clockwise to lock into place. 7. Close the filter cartridge cover.
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You may not be able to purchase the Door panel separately in some countries. You can select the door panel you prefer for your BESPOKE refrigerator. Purchase the door panel at a Samsung retail store and an authorized installer will install the panel for you. CAUTION •...
Troubleshooting Before calling for service, review the checkpoints below. Any service calls regarding normal situations (No Defect Cases) will be charged to users. General Temperature Symptom Possible causes Solution • Power cord is not plugged • Properly plug in the power in properly.
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Troubleshooting Odors Symptom Possible causes Solution • Clean the refrigerator and • Spoiled food. remove any spoiled food. Refrigerator has odors. • Make sure strong smelling • Food with strong odors. food is wrapped airtight. Frost Symptom Possible causes Solution Frost around the •...
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Water/ice (dispenser models only) Symptom Possible causes Solution • Make sure the water Water flow is weaker • Water pressure is too low. pressure is between 206- than normal. 861 kPa. • The ice maker function is Ice maker makes a activated, but the water •...
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• Check the water installation conditions. • Water line is not connected properly or water supply is not on. • Use only Samsung-provided or approved filters. • A third-party water filter • Unapproved filters may was installed. Water does not leak and damage the dispense.
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Auto Open Door (applicable models only) Symptom Possible causes Solution Both doors • Raise the rear sides of the refrigerator to level it. * • The rear sides of the refrigerator are low. Left door • Raise the rear- right side of the refrigerator to level it.
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Troubleshooting Symptom Possible causes Solution The fridge doors open too wide. • Raise the front sides of the refrigerator to level it. * • The front sides of the refrigerator are low. * For more information on leveling the refrigerator, see the “STEP 4 Leveling the refrigerator”...
Do you hear abnormal sounds from the refrigerator? Before calling for service, review the checkpoints below. Any service calls related to normal sounds will be charged to the user. These sounds are normal. • When starting or ending an operation, the refrigerator may make sounds similar to a car engine igniting.
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Troubleshooting • As the refrigerator cools or freezes, refrigerant gas moves through sealed pipes, causing bubbling sounds. Bubbling! • As the refrigerator temperature increases or decreases, plastic parts contract and expand, creating knocking noises. These noises occur during the defrosting cycle or when electronic parts are working.
• The old Samsung Smart Refrigerator app cannot connect with fails to operate. Samsung Smart Home models. • You must log into your Samsung account to use the app. • Make sure that your router is operating normally. The SmartThings •...
- You may find your model name on the label attached to your TV's back or on your TV's Settings menu. - Search for your model on Samsung website and check the specifications section to see if your model supports the function.
(Applicable to general type only. For Family Hub type, refer to the online manual.) The software included in this product contains open source software. The following URL http://opensource.samsung.com/opensource/SMART_TP1_0/seq/0 leads to open source license information as related to this product. English...
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Appendix Safety Instruction • For the most efficient use of energy, please keep the all inner fittings such as baskets, drawers, shelves and ice cube tray on the position supplied by manufacturer. • This refrigerating appliance is not intended to be used as a built-in appliance. Install Instruction For refrigerating appliances with climate class Depending on the climate class, This refrigerating appliance is intended to be used at...
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Temperature Instruction Recommended Temperature The optimal temperature setting for food storage: • Fridge: 3 °C • Freezer: -19 °C NOTE The optimal temperature setting of each compartment depends on the ambient temperature. Above optimal temperature is based on the ambient temperature of 25 °C. Power Cool Power Cool speeds up the cooling process at maximum fan speed.
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Appendix Placement of Foods Shelves should be adjustable to accommodate a variety of Shelves packages. Sealed crisper drawers provide an optimal storage environment for fruits and vegetables. Vegetables require higher humidity conditions while fruits require lower Specialized compartment humidity conditions. (applicable models only) Crispers are equipped with controls devices to control the humidity level.
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Meat Product Refrigerator Freezer Fresh roasts, steaks, chops 3-4 days 2-3 months Fresh ground meat, stew meat 1-2 days 3-4 months Bacon 7 days 1 month Sausage, Raw from pork, beef, 1-2 days 1-2 months turkey Poultry / Eggs Product Refrigerator Freezer Fresh poultry...
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24 Months. • Relevant information for ordering spare parts, directly or through other channels provided by the manufacturer, importer or authorized representative • You can find professional repair information on http://samsung.com/support You can find user servicing manual on http://samsung.com/support. English...
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NOTE Hereby, Samsung declares that this radio equipment is in compliance with Directive 2014/53/EU and with the relevant statutory requirements in the UK. The full text of the EU declaration of conformity and the UK declaration of conformity is available at the following internet address: The official Declaration of conformity may be found at http://www.samsung.com, go to Support >...
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