Acer Chromebook CBV514-1H Lifecycle Extension Manual
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Acer Chromebook CBV514-1H Lifecycle Extension Manual

Acer Chromebook CBV514-1H Lifecycle Extension Manual

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Acer Chromebook
CBV514-1H/CBV514-1HT
LIFECYCLE EXTENSION
GUIDE

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Summary of Contents for Acer Chromebook CBV514-1H

  • Page 1 Acer Chromebook CBV514-1H/CBV514-1HT LIFECYCLE EXTENSION GUIDE...

  • Page 2: Table Of Contents

    Self-Repair ..........1-1 Disassembly Procedures .

  • Page 3: Self-Repair

    NOTE: NOTE: In the event of not being able to create a Factory Default recovery media, it is possible to obtain a copy of the recovery media through Acer Customer Service (http://www.acer.com/support) This is not a free of charge service.

  • Page 4: Disassembly Procedures

    Disassembly Procedures Safety Guidelines This chapter contains step by step procedures on how to remove and de-install components from the computer. Use the following safety guidelines to ensure your personal safety. Each procedure included in this chapter assumes that you are preparing your computer for recycling and disposal.
  • Page 5 WEEE Annex VII Component These components are classified as requiring selective treatment: Battery pack  SSD module  USB board  Touchpad module  Mainboard  LCD panel  Disassembly Procedures...
  • Page 6 Pre-disassembly Instructions Do the following prior to starting any maintenance procedures: 1. Place the system on a stable work surface. 2. Remove the AC adapter from the USB Type-C port (A or B) as shown in Figure 1-1 Figure 1-2. Figure 1-1.
  • Page 7 Base Cover Removal 1. Remove ten (10) screws from the base cover (Figure 1-3). Figure 1-3. Base Cover Removal 2. Carefully pry up the base cover starting from the upper left side (as shown in Figure 1-4) to release the latches. Figure 1-4.
  • Page 8 3. Continue releasing the remaining latches. Then remove the base cover (Figure 1-5). Figure 1-5. Base Cover Removal Disassembly Procedures...
  • Page 9 Battery Pack Removal Prerequisite: Base Cover Removal 1. Find the battery pack (A) in the system (Figure 1-6). 2. Detach the tape (B) securing the battery cable connection (Figure 1-6). Figure 1-6. Battery Pack Removal 3. Disconnect the battery cable from the mainboard connector (C) (Figure 1-7).
  • Page 10 4. Remove the battery pack from the top assembly (Figure 1-8). WEEE Annex VII Component: Battery Pack Figure 1-8. Battery Pack Removal IMPORTANT: Follow local regulations for battery disposal. Disassembly Procedures...
  • Page 11 SSD Module Removal Prerequisite: Battery Pack Removal 1. Disconnect the USB board H FFC (A) from the USB board and mainboard connectors (Figure 1-9). Then remove the USB board H FFC. Figure 1-9. SSD Module Removal CAUTION: USB board H FFC (Flexible Flat Circuit) can be damaged if removed while the USB board and mainboard connectors are locked.
  • Page 12 2. Remove one (1) screw securing the SSD module (Figure 1-10). Figure 1-10. SSD Module Removal 3. Disconnect the SSD module (B) from the mainboard connector (C) (Figure 1-11). Then remove the SSD module. WEEE Annex VII Component: SSD Module Figure 1-11.
  • Page 13 LCD Module Removal (Non-Touch SKU) Prerequisite: Battery Pack Removal 1. Disconnect the eDP cable from the mainboard connector (A). Then unroute the cable from the cable guides as shown in Figure 1-12. Figure 1-12. LCD Module Removal 2. Remove seven (7) screws securing the LCD hinges (Figure 1-13).
  • Page 14 3. Lift the top assembly until it is fully open (Figure 1-14). Figure 1-14. LCD Module Removal 4. Close the top assembly and lift both LCD hinges until they are fully extended (Figure 1-15). Figure 1-15. LCD Module Removal 1-12 Disassembly Procedures...
  • Page 15 5. Open the top assembly. Then remove the LCD module (B) away from the top assembly (Figure 1-16). CAUTION: Make sure all cables are moved away from the device to avoid damage during removal. Figure 1-16. LCD Module Removal Disassembly Procedures 1-13...
  • Page 16 LCD Module Removal (Touch SKU) Prerequisite: Battery Pack Removal 1. Disconnect the eDP cable from the mainboard connector (A). Then unroute the cable from the cable guides as shown in Figure 1-17. Figure 1-17. LCD Module Removal 2. Remove seven (7) screws securing the LCD hinges (Figure 1-18).
  • Page 17 3. Lift the top assembly until it is fully open (Figure 1-19). Figure 1-19. LCD Module Removal 4. Close the top assembly and lift both LCD hinges until they are fully extended (Figure 1-20). Figure 1-20. LCD Module Removal Disassembly Procedures 1-15...
  • Page 18 5. Open the top assembly. Then remove the LCD module (B) away from the top assembly (Figure 1-21). CAUTION: Make sure all cables are moved away from the device to avoid damage during removal. Figure 1-21. LCD Module Removal 1-16 Disassembly Procedures...
  • Page 19 USB Board Removal (Non-Touch SKU) Prerequisite: Battery Pack Removal 1. Remove four (4) screws (A) securing the right LCD hinge (Figure 1-22). Figure 1-22. USB Board Removal 2. Lift the top assembly until it is fully open (Figure 1-23). Figure 1-23. USB Board Removal Disassembly Procedures 1-17...
  • Page 20 3. Close the top assembly and lift the right LCD hinge until it is fully extended (Figure 1-24). Figure 1-24. USB Board Removal 4. Disconnect the USB board L FFC from the USB board connector (B) (Figure 1-25). 5. Disconnect the fan cable from the USB board connector (C) (Figure 1-25).
  • Page 21 7. Disconnect the WLAN antennas cables from the WLAN module connectors (E). Then release the cables from the cable management rubber and unroute the cables from the cable guides as shown in Figure 1-26. 8. Remove one (1) screw (F) securing the USB board (Figure 1-26).
  • Page 22 USB Board Removal (Touch SKU) Prerequisite: Battery Pack Removal 1. Remove four (4) screws (A) securing the right LCD hinge (Figure 1-28). Figure 1-28. USB Board Removal 2. Lift the top assembly until it is fully open (Figure 1-29). Figure 1-29. USB Board Removal 1-20 Disassembly Procedures...
  • Page 23 3. Close the top assembly and lift the right LCD hinge until it is fully extended (Figure 1-30). Figure 1-30. USB Board Removal 4. Disconnect the USB board L FFC from the USB board connector (B) (Figure 1-31). 5. Disconnect the fan cable from the USB board connector (C) (Figure 1-31).
  • Page 24 8. Disconnect the WLAN antennas cables from the WLAN module connectors (F). Then release the cables from the cable management rubber and unroute the cables from the cable guides as shown in Figure 1-32. 9. Remove one (1) screw (G) securing the USB board (Figure 1-32).
  • Page 25 Touchpad Module Removal Prerequisite: Battery Pack Removal 1. Disconnect the keyboard FPC from the mainboard connector (A) (Figure 1-34). Figure 1-34. Touchpad Module Removal CAUTION: Keyboard FPC (Flexible Printed Circuit) can be damaged if removed while the mainboard connector is locked. Disassembly Procedures 1-23...
  • Page 26 2. Disconnect the touchpad FFC (B) from the touchpad module and mainboard connectors (Figure 1-35). Then remove the touchpad FFC from the top assembly. Figure 1-35. Touchpad Module Removal CAUTION: Touchpad FFC (Flexible Flat Circuit) can be damaged if removed while the mainboard and touchpad module connectors are locked.
  • Page 27 4. Remove three (3) screws securing the touchpad module (Figure 1-37). Figure 1-37. Touchpad Module Removal 5. Using the screwdriver, push the guide pins (D) firmly to release them from the top assembly (Figure 1-38). 6. Slide the touchpad module slightly to disengage it from the bottom latches (E), and then remove the touchpad module (F) from the top assembly (Figure 1-38).
  • Page 28 Mainboard Removal Prerequisite: Ensure that the SSD Module, Heatsink, and Fan have been disassembled prior removing the mainboard. 1. Remove three (3) screws (A) securing the left LCD hinge (Figure 1-39). 2. Detach the adhesive tape (B) securing the keyboard backlight FPC connection (Figure 1-39).
  • Page 29 4. Lift the left LCD hinge until it is fully extended (Figure 1-41). Figure 1-41. Mainboard Removal 5. Disconnect one end of the USB board L FFC from the USB board connector (C) (Figure 1-42). 6. Disconnect the other end of the USB board L FFC from the mainboard connector (D). Then remove the USB board L FFC from the top assembly.
  • Page 30 12. Disconnect the eDP cable from the mainboard connector (J) (Figure 1-42). Figure 1-42. Mainboard Removal CAUTION: USB board L FFC (Flexible Flat Circuit), touchpad FFC, keyboard FPC (Flexible Printed Circuit), and keyboard backlight FPC, can be damaged if removed while the USB board and mainboard connectors are locked.
  • Page 31 14. Release the mainboard (L) from the I/O ports slots and guide pin (M) on the top assembly (Figure 1-44). Then remove the mainboard. WEEE Annex VII Component: Mainboard Figure 1-44. Mainboard Removal Figure 1-45. Mainboard IMPORTANT: Circuit boards >10 cm² have been highlighted with a yellow rectangle as shown in Figure 1-45.
  • Page 32 LCD Bezel Removal (For Non-Touch SKU only) Prerequisite: LCD Module Removal (Non-Touch SKU) 1. Extend and open the LCD hinges as shown in Figure 1-46. Figure 1-46. LCD Bezel Removal 2. Pry the LCD bezel from the upper side to release the latches (Figure 1-47).
  • Page 33 3. Continue prying along the right side of the bezel (Figure 1-48). Figure 1-48. LCD Bezel Removal 4. Continue prying along the left side of the bezel (Figure 1-49). Figure 1-49. LCD Bezel Removal Disassembly Procedures 1-31...
  • Page 34 5. Continue prying along the bottom center side of the bezel (Figure 1-50). Figure 1-50. LCD Bezel Removal 6. Carefully lift the bottom right side of the bezel to release it from the right hinge cap. Then continue to release the bezel from the left hinge cap (Figure 1-51).
  • Page 35 LCD Panel Removal (Non-Touch SKU) Prerequisite: LCD Bezel Removal (For Non-Touch SKU only) NOTE: NOTE: The eDP cable includes the LCD panel cable and the camera cable. 1. Pry slightly to access the double-sided mounting tape (A) underneath the LCD panel (B).
  • Page 36 2. Carefully turn the LCD panel over so that the display panel is facing down on a flat surface. Then partially detach the eDP cable from the cable guides on the LCD cover as shown in Figure 1-53. Figure 1-53. LCD Panel Removal 3.
  • Page 37 4. Lift the latch (D) securing the eDP cable (Figure 1-55). Figure 1-55. LCD Panel Removal 5. Disconnect the eDP cable from the LCD panel connector (E) (Figure 1-56). Then remove the LCD panel. Figure 1-56. LCD Panel Removal Disassembly Procedures 1-35...
  • Page 38 LCD Panel Removal (Touch SKU) Prerequisite: LCD Module Removal (Touch SKU) 1. Extend and open the LCD hinges as shown in Figure 1-57. Figure 1-57. LCD Panel Removal 2. Pry the LCD panel from the upper side to release the latches (Figure 1-58).
  • Page 39 3. Open slightly the upper edge of the LCD panel to access the double-sided mounting tape (A) underneath the LCD panel (B). Then pull to detach the double-sided mounting tape. Repeat the same procedure to remove the double-sided mounting tape on another side of the LCD panel (Figure 1-59).
  • Page 40 5. Carefully release the hinge caps first, and then remove the LCD panel from the LCD cover (Figure 1-61). WEEE Annex VII Component: LCD Panel Figure 1-61. LCD Panel Removal 1-38 Disassembly Procedures...
  • Page 41 Top Assembly Removal (Keyboard Removal) Prerequisite: Ensure that the Speakers, LCD Module, USB Board, Touchpad Module, Fingerprint Module (for Touch SKU only), and Mainboard have been disassembled prior removing the top assembly. NOTE: NOTE: The keyboard is included as part of the top assembly and cannot be disassembled. In the event that the keyboard is damaged, replace the entire top assembly.

  • Page 42: Electronic Boards Diagrams

    Electronic Boards Diagrams Figure 1-64. System Block Diagram 1-40 Electronic Boards Diagrams...

  • Page 43: Troubleshooting

    Troubleshooting This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance.
  • Page 44 What you need to do Step 1: Try less invasive steps If you can sign in to your Chromebook, try these steps first: 1. Turn your Chromebook off, then back on again. 2. If your Chromebook still has an error, reset to factory settings.
  • Page 45 Chromebook tablet: Press and hold the Volume Up, Volume Down, and Power  buttons for at least 10 seconds, then release them. 3. You'll see one of these messages: "Chrome OS is missing or damaged. Please insert a recovery USB stick or SD card.". ...
  • Page 46 "Please remove all connected devices and start recovery". First, remove anything that's connected to your Chromebook, such as a mouse, SD card or external hard drive. Then follow the steps to enter recovery mode. "The device you inserted does not contain Chrome OS". First, make sure that you inserted the USB drive or SD card that you used to create recovery media.

  • Page 47: Fru (Field Replaceable Unit) List

    FRU (Field Replaceable Unit) List Please contact your local service center to find out how to obtain the part or replace your device. FRU (Field Replaceable Unit) List 1-45...

  • Page 48: Exploded Diagrams

    Exploded Diagrams Figure 1-65. System Exploded Diagram Table 1-1. System Exploded Diagram Description Top Assembly Heatsink SSD Module USB board H FFC USB board L FFC 1-46 Exploded Diagrams...
  • Page 49 Table 1-1. System Exploded Diagram (Continued) Description Mainboard USB Board Speakers Touchpad FFC Battery Pack Touchpad Module Base Cover Exploded Diagrams 1-47...
  • Page 50 Figure 1-66. LCD Assembly Exploded Diagram (Non-Touch SKU) Table 1-2. LCD Assembly Exploded Diagram (Non-Touch SKU) Description LCD Cover LCD Hinge L LCD Hinge R LCD Adhesive Tapes eDP Cable 1-48 Exploded Diagrams...
  • Page 51 Table 1-2. LCD Assembly Exploded Diagram (Non-Touch SKU) (Continued) Description Microphone Rubbers Camera Module LCD Panel LCD Bezel Exploded Diagrams 1-49...
  • Page 52 Figure 1-67. LCD Assembly Exploded Diagram (Touch SKU) Table 1-3. LCD Assembly Exploded Diagram (Touch SKU) Description LCD Cover LCD Hinge L LCD Hinge R LCD Adhesive Tapes eDP Cable Microphone Rubbers Camera Module LCD Panel with Bezel 1-50 Exploded Diagrams...

  • Page 53: Check For Updates Yourself

    Check for updates yourself 1. Turn on your Chromebook. 2. Connect your Chromebook to Wi-Fi. 3. At the bottom right, select the time. 4. Select Settings 5. At the bottom of the left panel, select About Chrome OS. 6. Under "Google Chrome OS", you'll find which version of the Chrome operating system your Chromebook uses.

  • Page 54: Factory Reset Your Chromebook

    Factory reset your Chromebook 1. Sign out of your Chromebook. 2. Press and hold Ctrl + Alt + Shift + r. 3. Select Restart. 4. In the box that appears, select Powerwash > Continue. 5. Follow the steps that appear and sign in with your Google Account. NOTE: NOTE: The account you sign in with after you reset your Chromebook will be the owner...

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