Contents 1. Precautions ........................1-1 1-1. Safety Precautions ......................1-1 1-1-1. Warnings ........................1-1 1-1-2. Servicing the LED Monitor ....................1-1 1-1-3. Fire and Shock Hazard ....................1-1 1-1-4. Product Safety Notices ....................1-1 1-2. Servicing Precautions ......................1-2 1-2-1. General Servicing Precautions ..................1-2 1-3. Static Electricity Precautions ....................1-3 1-4.
Page 3
A-1-2. Electrical Parts List (T19C300**) ................. A-2 A-2-1. Parts List (T22C300**) ....................A-5 A-2-2. Electrical Parts List (T22C300**) ................. A-5 A-3-1. Parts List (T24C300**) ....................A-8 A-3-2. Electrical Parts List (T24C300**) ................. A-8...
Page 5
3. Disassembly and Reassemble 3. Disassembly and Reassembly This section of the service manual describes the disassembly and reassembly procedures for the Monitor. As this monitor has parts that are sensitive to static electricity, be careful when handling them. WARNING 3-1.
Page 6
3. Disassembly and Reassemble 3. Disassembly and Reassemble Description Inch Picture Description Screws Remove 4 screws from the rear- cover. 21.5" 24" 6003-001086 Remove 3 screws from the rear- cover. 18.5" Remove the one screw in interface area. 6003-001782 18.5" 21.5"...
Page 7
3. Disassembly and Reassemble 3. Disassembly and Reassemble Description Inch Picture Description Screws Detach the front from monitor. : locking point (14 point) Lift up the rear-cover. Remove the 4 screws of main board and 3 screws SMPS board. 6003-000115...
Page 8
3. Disassembly and Reassemble 3. Disassembly and Reassemble Description Inch Picture Description Screws Remove the left and right speaker. Remove the panel bracket. Lift up the panel bracket. Lift up the panel. : locking point...
Page 9
3. Disassembly and Reassemble 3. Disassembly and Reassemble How to disassembly Function & IR ASSY Description Inch Picture Description Screws There is no clip. Heat the Function Assy by Heat Gun and Lift up the Function Assy. NOTE Reassembly procedures are in the reverse order of disassembly procedures.
1. Precautions 1. Precautions 1-1. Safety Precautions Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards such as electrical shock. 1-1-1. Warnings For continued safety, do not attempt to modify the circuit board. Disconnect the AC power and DC power jack before servicing.
1. Precautions 1. Precautions 1-2. Servicing Precautions An electrolytic capacitor installed with the wrong polarity might explode. WARNING Before servicing units covered by this service manual, read and follow the Safety Precautions section of this manual. CAUTION If unforeseen circumstances create conflict between the following servicing precautions and any of the safety precautions, always follow the safety precautions.
1. Precautions 1. Precautions 1-3. Static Electricity Precautions Some semiconductor (solid state) devices can be easily damaged by static electricity. Such components are commonly called Electrostatically Sensitive Devices (ESD). Examples of typical ESD are integrated circuits and some field-effect transistors. The following techniques will reduce the incidence of component damage caused by static electricity. Immediately before handling any semiconductor components or assemblies, drain the electrostatic charge from your body by touching a known earth ground.
1. Precautions 1-4. Installation Precautions For safety reasons, more than a people are required for carrying the product. Keep the power cord away from any heat emitting devices, as a melted covering may cause fire or electric shock. Do not place the product in areas with poor ventilation such as a bookshelf or closet. The increased internal temperature may cause fire.
2. Product specifications 2. Product specifications 2-1. Model Comparison TC300 Front View Detail View Front Color Semitransparent Rose Black Panel Type Internal Memory None 256 Mbtye Feature Media Play(MOVIE)
2. Product specifications 2. Product specifications 2-4. Detail Factory Option If you replace the main board with new one, please change the factory option as well. The options you must change are “Type” TC300 Model Name T19C300** T22C300** T24C300** Vendor Panel CODE...
AA59-00622A Batteries 4301-000121 (AAA x 2) Quick Setup Guide BN68-04796A Cloth clean BN63-01798B Owners Manual BN46-00319A Samsung Electronics Service Center (The part code for some accessories may differ Power Cord 3903-000525 depending on your region.) D-Sub Cable BN39-00244H Stereo Cable...
4. Troubleshooting 4. Troubleshooting 4-1. Previous check Check the various cable connections first. Check to see if there is a burnt or damaged cable. Check to see if there is a disconnected or loose cable connection. Check to see if the cables are connected according to the connection diagram. Check the power input to the Main Board.
4. Troubleshooting 4. Troubleshooting 4-2. How to check fault symptom 4-2-1. No Power The LED on the front panel of the monitor does not work when the power is connected and the Power Symptom button is pressed. • Check if the Power switch on the rear panel of the monitor has been turned on. Major •...
4. Troubleshooting 4. Troubleshooting 4-2-2. No video (Analog PC signal) Symptom Audio is normal but no picture is displayed on the screen. • Check the PC source Major • Check the Arsenal, Check the Main Chipset. checkpoints • This may happen when the LVDS cable connecting the Main Board and the Panel is disconnected. Power indicator LED is off.
4. Troubleshooting 4. Troubleshooting 4-2-3. No video (HDMI1 - Digital signal) Symptom Audio is normal but no picture is displayed on the screen. • Check the HDMI source. Major • Check the HDMI switch, Check the Chelsea. checkpoints • This may happen when the LVDS cable connecting the Main Board and the Panel is disconnected. Power indicator LED is off.
4. Troubleshooting 4. Troubleshooting 4-2-4. No video (Tuner_CVBS) Symptom Audio is normal but no picture is displayed on the screen. • Check the Tuner CVBS source. Major • Check the Tuner, Check the Chelsea. checkpoints • This may happen when the LVDS cable connecting the Main Board and the Panel is disconnected. Power indicator LED is off.
Page 32
4. Troubleshooting 4. Troubleshooting Location of Parts Location (Main) - Top IC1001 Detail ODD_TXCLK+ ODD_TXCLK- EVEN_TXCLK- EVEN_TXCLK+ 4-11 4-11...
4. Troubleshooting 4. Troubleshooting 4-2-5. No video (Tuner DTV) Symptom Audio is normal but no picture is displayed on the screen. • Check the Tuner DTV source Major checkpoints • This may happen when the LVDS cable connecting the Main Board and the Panel is disconnected. Power indicator LED is off.
Page 36
4. Troubleshooting 4. Troubleshooting Location of Parts Location (Main) - Top IC1001 Detail ODD_TXCLK+ ODD_TXCLK- EVEN_TXCLK- EVEN_TXCLK+ 4-15 4-15...
4. Troubleshooting 4. Troubleshooting 4-2-6. No video (Video CVBS) Symptom Audio is normal but no picture is displayed on the screen. • Check the Video CVBS source Major checkpoints • This may happen when the LVDS cable connecting the Main Board and the Panel is disconnected. Power indicator LED is off.
Page 40
4. Troubleshooting 4. Troubleshooting Location of Parts Location (Main) - Top IC1001 R816 CN502 Detail ODD_TXCLK+ ODD_TXCLK- EVEN_TXCLK- EVEN_TXCLK+ 4-19 4-19...
4. Troubleshooting 4. Troubleshooting 4-2-7. No video (Component) Symptom Audio is normal but no picture is displayed on the screen. • Check the Component source Major checkpoints • This may happen when the LVDS cable connecting the Main Board and the Panel is disconnected. Power indicator LED is off.
Page 44
4. Troubleshooting 4. Troubleshooting Location of Parts Location (Main) - Top IC1001 R815 R816 R817 CN502 Detail ODD_TXCLK+ ODD_TXCLK- EVEN_TXCLK- EVEN_TXCLK+ 4-23 4-23...
4. Troubleshooting 4. Troubleshooting 4-2-8. No sound Symptom Video is normal but there is no sound. • When the speaker connectors are disconnected or damaged. Major checkpoints • When the sound processing part of the Main Board is not functioning. Check the source and connection of Input the sound source properly.
Page 47
4. Troubleshooting 4. Troubleshooting Location of Parts Location (Main) - Top IC1001 BD209 IC301 R524 R525 CN502 R420 R419 CN402 Detail ODD_TXCLK+ ODD_TXCLK- EVEN_TXCLK- EVEN_TXCLK+ 4-26 4-26...
4. Troubleshooting 4. Troubleshooting 4-4. Adjustment 4-4-1. Service Instruction Usually, a color TV-VCR needs only slight touch-up adjustment upon installation. Check the basic characteristics such as height, horizontal and vertical sync. Use the specified test equipment or its equivalent. Correct impedance matching is essential. Avoid overload.
4. Troubleshooting 4. Troubleshooting 4-4-3. Service Mode Menu Initial display in service mode T-MX9MDEUC-XXXX Option T-MX9MDEUS-XXXX Control EDID SUCCESS Expert HDCP SUCCESS CALIB : AV / COMP / PC / HDMI / ADC/WB Option : 22D6TF0E,EU,300,NONE Advanced FactoryCS: xxx T-MSXDEUCIP-1000 Onboot: =xxx SDAL-XXX...
Page 51
4. Troubleshooting 4. Troubleshooting Sub-Page of Service Option Factory Menu Name Data Remark Type 22D6TF0E Local Set Basic Model TC300 SVC Model Tuner SI_ATV2 Ch Table NONE Front Color NONE Control Factory Menu Name Data Remark EDID EDID ON/OFF EDID WRITE ALL Success EDID WRITE PC...
Page 52
4. Troubleshooting 4. Troubleshooting Control Factory Menu Name Data Remark 24Px4 Support Power Indicator Support BD Wise Support Data Service Support IIC Bus Stop Visual Test Disable Emergency Log Copy Checksum 0x0000 View Log Select Log Type MICOM Log View Delete Log Gemstar On/Off WSS Support...
Page 53
4. Troubleshooting 4. Troubleshooting Control Factory Menu Name Data Remark A CTRL_OFFSET_D B CTRL_OFFSET_0_3 B CTRL_OFFSET_D H.264 Margin MPEG Margin 1000 2nd mips 2nd mips count Region PANEURO PnP Language PC Auto Ident Auto OTP Lock Failure Auto Power MEMORY KEY SENSITIVITY OTA Support General...
Page 54
4. Troubleshooting 4. Troubleshooting Control Factory Menu Name Data Remark Asia Option China HD NT Conversion Sepco 120Hz Unbalance FMTransmitter Support FMTransmitter Carrier AF Level adjust TX Power Level Mono Last Memory H Shaking Sound High Devi Carrier_Mute Volume Curve Type1 Speaker Delay Normal Pilot Level High Thld...
Page 55
4. Troubleshooting 4. Troubleshooting Control Factory Menu Name Data Remark A2 Ident Low Thld Carrier2 Amp High Thld Carrier2 Amp Low Thld Carrier2 SNR High THR Carrier2 SNR Low THR Audio-IP Test Ready TruBass-CheckSum 0xFFFFFFFF PWM Mode Mic Scale SubWoofer Support India Sound Config Option Num of ATV...
Page 56
4. Troubleshooting 4. Troubleshooting Control Factory Menu Name Data Remark CLK TERM DURATION 1200ms HDMI FLT CNT SIG 100ms HDMI FLT CNT LOS 100ms UNSTABLE BAN CNT 3500ms HDMI Err Cnt HDMI ROBIN HDMI Callback HDMI CTS Thld HDMI CTS Cnt1 HDMI EQ AUTO HDMI Write Type...
Page 57
4. Troubleshooting 4. Troubleshooting Control Factory Menu Name Data Remark V_SCART2_CVBS None V_SCART2_RGB None A_ATV A_DTV DECODER A_AV1 AUIN2 A_AV2 None A_COMP1 AUIN2 A_COMP2 None A_PC AUIN0 A_SCART1 AUIN3 A_SCART2 None A_DVI AUIN0 A_HDMI SPDIF A_Media DECODER Num of IPTV PVR RECORD NUM Num of RUI 5 WAY Fuction Button...
Page 58
4. Troubleshooting 4. Troubleshooting Factory Menu Name Data Remark Singal Strength Bandwidth Frequency LNA Status Modulation Code Rate Hier Modulation Frequency Offset Timing Offset PLL Type DEMOD Type TPS LOCK RS Lock Firmware Version ISDB-T FFT Size_1 Guard Interval_1 Freq. Offset_1 SNR_1 IF AGC_1 TMCC Lock_1...
Page 59
4. Troubleshooting 4. Troubleshooting Factory Menu Name Data Remark B_Code Rate_1 B_Timer InterLeave_1 B_Segments Num_1 B_BER_1 C_Modulation_1 C_Code Rate_1 C_Timer InterLeave_1 C_Segments Num_1 C_BER_1 T-CON Usb Download T-CON Check Sun Failire Tuner Margin CAM Wait Time TS Clock delay SUBMICOM UPGRADE BT ADDRESS 0000 BT UPGRADE...
Page 60
4. Troubleshooting 4. Troubleshooting ADC/WB Factory Menu Name Data Remark AV Calibration Comp Calibration PC Calibration HDMI Calibration ADC Target 1st_AV_Low 1st_AV_High 1st_AV_Delta 1st_COMP_Y_Low 1st_COMP_Cb_Low 1st_COMP_Cr_Low 1st_COMP_Y_High 1st_COMP_Cb_High 1st_COMP_Cr_High 1st_COMP_Delta 1st_PC_Low 1st_PC_High 1004 1st_PC_Delta 2nd_ACH_Low 2nd_ACH_High 2nd_PC_Low 2nd_PC_High 2nd_Delta ADC Result 1st_Y_GH 1st_Y_GL 1st_Cb_BH...
Page 61
4. Troubleshooting 4. Troubleshooting ADC/WB Factory Menu Name Data Remark Sub Brightness R-Offset G-Offset B-Offset Sub Contrast R-Gain G-Gain B-Gain Movie R-Offset … Movie B-Offset … Movie R-Gain … Movie B-Gain … Control the sensitivity of function key is available in service mode ...
4. Troubleshooting 4. Troubleshooting 4-4-4. White Balance - Calibration Entering the Service Mode Option Control Expert ADC/WB AV Calibration Advanced ADC Target Comp Calibration ADC Result PC Calibration HDMI Calibration Service Adjustment You must perform Calibration in the Lattice Pattern before adjusting the White Balance. Color Calibration Adjust Specification Source: PC...
Page 63
4. Troubleshooting 4. Troubleshooting Method of Color Calibration (AV) Apply the NTSC Lattice (N0. 3) pattern signal to the AV IN 1 port Press the Source button to switch to “ AV1” mode Enter Service mode ADC” menu Select the “ Select the “...
4. Troubleshooting 4. Troubleshooting 4-4-5. White Balance - Adjustment NOTE All White Balance default value for TC300 is set in a factory line already. No need calibration and do White balance again. Entering the Service Mode Option Control Expert ADC/WB Advanced ADC Target...
Page 65
4. Troubleshooting 4. Troubleshooting White Ratio (Balance) Adjustment You can adjust the white ratio in factory mode (1:Calibration, 3:White-Balance). Since the adjustment value and the data value vary depending on the input source, you have to adjust these in AV, Component and HDMI modes.
4. Troubleshooting 4. Troubleshooting 4-5. Software Upgrade Software Upgrade can be performed by downloading the latest firmware from samsung.com to a USB memory device. 4-5-1. How to check the SW version Use the main menu Click the MENU button in remote controller.
Page 67
4. Troubleshooting 4. Troubleshooting Use the factory mode Access the factory mode. T-MX9MDEUC-XXXX Option T-MX9MDEUS-XXXX Control EDID SUCCESS Expert HDCP SUCCESS CALIB : AV / COMP / PC / HDMI / ADC/WB Option : 22D6TF0E,EU,300,NONE Advanced FactoryCS: xxx T-MSXDEUCIP-1000 Onboot: =xxx SDAL-XXX RFS : Mstar-X9 XXXX...
4-5-2. How to Upgade SW and Micom Insert a USB drive containing the firmware upgrade downloaded from samsung.com into the TV. Please be careful to not disconnect the power or remove the USB drive while upgrades are being applied. The TV will turn off and turn on automatically after completing the firmware upgrade.
Page 69
4. Troubleshooting 4. Troubleshooting Click the ENTER button. Click the ENTER button. Wait for upgrade complete. Check the SW version. 4-48 4-48...
Page 70
4. Troubleshooting 4. Troubleshooting Sub micom upgrade You can upgarde sub micom in factory mode without DDC program. But it take long time about 5 minuites. Enter the Factory Mode and select the “ SVC” menu. Option Control Expert ADC/WB Advanced Select the “...
5. Wiring Diagram 5-3. Connector Functions Connector Functions CN1601_HD/CN1602_T-CON The LVDS signal transfered from Main Board to Panel . CN301 ↔ SMPS Supply main power and dimming signal from IP board to Main Board. SMPS ↔ PANEL Supply power from IP board to Driver Board. 5-4.
Need help?
Do you have a question about the LT C300 Series and is the answer not in the manual?
Questions and answers