Doro Hemma Manual
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Doro Hemma Manual

Doro Hemma Manual

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Doro Hemma Doorbell
English

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Summary of Contents for Doro Hemma

  • Page 1 Doro Hemma Doorbell English...

  • Page 2: Table Of Contents

    Congratulations ....................3 Unbox your Doro Hemma Doorbell ............... 3 Getting started ....................3 Requirements to use the Doro Hemma app ......... 3 Tools possibly needed for the doorbell installation ......4 Doro Hemma Chime................4 Pair doorbell and chime................. 6 Installation of the chime ................
  • Page 3 English Swap home..................29 Join a new home ................30 Your invites ..................30 Account ................... 30 Reset and delete the account .............. 31 Logout....................31 Others......................31 Safety instructions................31 Warranty ....................32 Correct disposal of this product ............33 Correct disposal of batteries in this product ........

  • Page 4: Overview/Content

    English Overview/content 5 EU/UE 6 UK/Ireland...
  • Page 5 This guide is for reference only. The actual device and the items supplied may vary depending on the software and accessories available in your region or offered by your service provider. Your local Doro dealer can provide additional accessories. To view an instructional video, scan the QR code with your mobile device...

  • Page 6: Congratulations

    Helpline. Getting started Requirements to use the Doro Hemma app For using Doro Hemma app, that allows you to use the full functionality of the doorbell you need: • A smartphone or tablet with Android version 7 or later, OR iOS version 14 or later.

  • Page 7: Tools Possibly Needed For The Doorbell Installation

    English • A Doro account for using the service. This will be setup after installation of the app. • Internet access via Wi-Fi network using the 2.4 GHz band which also has coverage at the placement of the doorbell. See how to install and use app in Doro Hemma, the app , p.12.
  • Page 8 English • UK/Ireland version 2. Insert the plug into the chime and rotate it clockwise until you hear/ feel a click that the plug is locked. 3. If you need to change plug, press the lock release button and rotate the plug anti-clockwise to remove it.

  • Page 9: Pair Doorbell And Chime

    English 2. Insert the small end of the USB-C cable into the charging port of the doorbell and the other end into the chime/ charger. 3. Plug the chime/charger into a power outlet and let the doorbell charge until the ring button is lit green. The ring will be blink in red, orange and green during charging, see Doorbell and chime LED’s, p.26.

  • Page 10: Mounting/Installation Of The Doorbell

    Press again for the next melody. Mounting/installation of the doorbell IMPORTANT! We recommend that you firstly install the app Doro Hemma, create your Doro account and connect the doorbell with the account, see Doro Hemma, the app , p.12.
  • Page 11 English 1. Align the mounting plate to mark the two holes. Make sure that the ar- row on the mounting plate is pointing upwards. 2. If you need an angle of the doorbell, fasten the angled wedge with the two screws provided. 3.

  • Page 12: Mount With Double-Sided Adhesive Tape

    English Mount with double-sided adhesive tape If you cannot fasten the mounting plate with screws, you may use the pro- vided double-sided adhesive tape. Note! Do not mount your doorbell until you know the exact location, as the double-sided tape cannot be reused. Also note that tape mount should NOT be used in an environment with a temperature below 0°...

  • Page 13: Use Your Doorbell

    You can answer or decline the call and you can even get help via the Assist Me button from a relative that also has a Doro Hemma ac- count setup.

  • Page 14: View

    English What to do when a visitor press the doorbell ring button. Note! If you are busy doing something else on your smart device, you may have to tap the notification window to open the app. Your doorbell camera feed will be displayed. You can tap to zoom in, to zoom out and touch and hold on the screen to move the picture.

  • Page 15: Use Assist Me

    Download and install the app, Doro Hemma Hemma means home in Swedish. Doro Hemma is the app for building a smart home that will make you feel more secure in your home and also give your relatives peace of mind that they can assist you when needed.

  • Page 16: Start The App And Login/Create Account

    Start the app and login/create account Tap the icon to start the Doro Hemma app. You must have an account for Doro Hemma to manage and control your connected home devices. If you already have an account for Doro Hemma, login using your credentials.

  • Page 17: Add The Doorbell To The Account

    It is now time to connect the doorbell with the account. This step can be made at a later stage if you prefer. IMPORTANT! It is mandatory that the device you are running the Doro Hemma app on is connected to the same Wi-Fi network as the doorbell should be connected to.
  • Page 18 English Your 2.4 GHz network name might have 2, 2.4, or 2G at the end, while your 5 GHz network name might have a 5 or 5G at the end. • If your Wi-Fi network name or SSID doesn’t indicate whether it’s 2.4 GHz or 5 GHz, you can ask your Internet service provider (ISP) or the per- son who set up your Wi-Fi.
  • Page 19 English 1. From the apps main dashboard, tap Add new device. 2. Select Doro Hemma Doorbell and tap Add. 3. Tap Confirm to allow app to access your device lo- cation, grant with Precise location access to allow automatic Wi-Fi name retrieval.

  • Page 20: Doro Hemma, App Menu Options

    For more information regarding doorbell calls, see Answer a doorbell call, p.10. You have now setup the app and the doorbell. For more app settings and account management, see Doro Hemma, app menu options , p.17. Doro Hemma, app menu options...

  • Page 21: Manage Your Doorbell

    English Dashboard DORO HEMMA DOORBELL 1. Tap the device to manage it. See more at Manage your doorbell, p.18. 2. Tap Dashboard to return to the dashboard. 3. Tap Add a device to add more devices. 4. Tap Manage your home to manage your home. Here you can, among others, set the name for your home.
  • Page 22 English DOORBELL Tip: The doorbell battery charging status is displayed beside the picture. 1. Tap Preview from camera to open the camera and to see and hear your doorbell camera. 2. Tap Device options to set the device options, see details at Device options, doorbell, p.21.
  • Page 23 English Note! When the doorbell is turned off, you will not be able to use any of the device's features. This should only be used if you don’t intend to use the doorbell for an extended time. To turn the device back on, you need to press power button located behind the silicone cover on the doorbell for 3 seconds.
  • Page 24 English Device options, doorbell 1. Tap Doorbell call mode to select how the app should act when the doorbell ring button is pressed: • Default call to receive app calls.
  • Page 25 Note! When “Do not disturb mode” is activated, you will not receive any calls or notifications. Doro Hemma Chime will also be silenced. If you wish, you can also use the “Do not disturb mode” of your smart device system to control the sound for calls and notifications.

  • Page 26: Install Sd Card

    English 6. Tap SD Card options to set the options for the SD card, if installed: Note! Video recording is only possible if a SD card is installed. See Install SD card, p.23. IMPORTANT! Laws in your country may restrict the observation and recording of areas outside your private property.
  • Page 27 English IMPORTANT! Laws in your country may restrict the observation and recording of areas outside your private property. Please check your local legislation. To respect privacy, please avoid placing your camera to record public space including the street as well as private property of your neighbours. Note! Make sure that you have a backup of any existing data on the SD card.

  • Page 28: Reboot Or Reset The Doorbell

    English Reboot or reset the doorbell Reboot the doorbell hardware The reason to perform a reboot might be a persistent problem that is im- possible to solve or if your device becomes frozen and unresponsive. This device has an internal battery and therefore the hardware cannot be re- booted by removal of the battery.

  • Page 29: Doorbell And Chime Led's

    English 3. The doorbell is now in paring mode and can be connected with another home/user. The doorbell will power off after 10 minutes. Doorbell and chime LED’s Doorbell LED’s The LED ring on doorbell by the ring button indicates how the doorbell is operating.

  • Page 30: Doorbell Led's During Charging

    English Doorbell LED’s during charging IMPORTANT! The doorbell cannot operate during charging. It can take several hours to fully charge the battery. This section describes how the LED works during charging. Description Pattern Battery status 0-5% 3 X flashing Battery status 5-15% Slow breathing Battery status 15-80% Slow breathing...
  • Page 31 English Manage this home • You can rename your home. Tap Edit to change the name of your home. Remember to use a logical name that can be easily understood by others that are part of your home as well. Tap Save when done. MEMBERS •...

  • Page 32: Invite To Your Home

    Use your normal method to share, like email, text message or other method. The invited person then needs to install the Doro Hemma app and create an account, see Doro Hemma, the app , p.12 and Start the app and log-...

  • Page 33: Join A New Home

    English Join a new home The invited person then needs to install the Doro Hemma app and create an account, see Doro Hemma, the app , p.12 and Start the app and log- in/create account, p.13. Once the app is installed and the account is created, then the new member...

  • Page 34: Reset And Delete The Account

    2. Delete the service by following the instructions in My services – count, p.30. 3. Confirm that you want to delete the Doro account. Logout Logout to logout from your account. Note! If logged out, you will not be able to receive notifications or answer any calls from the doorbell or any other devices connected to your home.

  • Page 35: Warranty

    • Doro does not accept liability for any damage or loss if these warnings and instructions are not followed.

  • Page 36: Correct Disposal Of This Product

    • In some cases, regular OS upgrades may cause delays to planned security updates. • Doro will always do our best to deliver the security updates at earliest possible time to applicable models. Delivery time of security patches may vary depending on the re- gions, S/W variants and models.

  • Page 37: Correct Disposal Of Batteries In This Product

    Ecodesign declaration, energy efficiency for external power supply Hereby, Doro declares the external power supply for this device is in compliance with Commission Regulation (EU) 2019/1782 regarding ecodesign requirements for external power supplies pursuant to Directive 2009/125/EC.
  • Page 38 Doro does not provide a warranty for or take any responsibility for the functionality, con- tent, or end-user support of third-party apps provided with your device. By using an app, you acknowledge that the app is provided as is.
  • Page 39 English...
  • Page 40 DHO-0490 (Doro Hemma Doorbell) (1021) English Version 1.0 ©2024 Doro AB. All rights reserved. www.doro.com REV 21811 — STR 20240506...

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