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Bizhub vCare C35 Configuration Manual

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vCare Example Configuration Guide
bizhub C35, 42, 36 models
v2.0 5/5/2017

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Summary of Contents for Bizhub vCare C35

  • Page 1 Example Configuration Guide bizhub C35, 42, 36 models v2.0 5/5/2017...

  • Page 2: Table Of Contents

    Table of Contents ……………………….…………………………………………………..…2 1: Table of Contents ….………………………………………………..…3 2: Requirements/Contact information vCare Requirements………………………………………………………………...3 Requirements……………………………………………………………...3 Network vCare Technical Support Contact Information…….……………………………..3 3: Operation Panel Overview………….. ……………………………………………………4 ……………………….………………………………………………….5 4: Administrator Mode Administrator Mode Configuration………………………………………………..…5 Accessing Administrator Mode ………………………………………….5 Date & Time Settings …………………………………………………….5 ……………………….……………………………………………….………….6 5: Service Mode...

  • Page 3: 2: Requirements/Contact Information

    Device Registration: The device must be registered to the vCare System for HTTP This is an example communication protocol. vCare configuration Firmware: bizhub C35 has a minimum requirement of special firmware level 30G0062605. The other models included for this guide do not have a minimum connection guide. required firmware level. The manual...

  • Page 4: 3: Operation Panel Overview

    Operation Panel Operation Panel Machine Operation Panel Overview Configuration of the models shown in this guide are performed using the machine’s Operation Panel. They can also be configured using the CSRC pages of the Pagescope interface. Item Name Description Touch Panel Touch portion of Operation Panel.

  • Page 5: 4: Administrator Mode

    Administrator Mode Administrator Mode Configuration Accessing Administrator Mode Administrator Mode is used configuration of the Date & Time settings of the MFP as well as customer Proxy Server Settings if required for the connection process. Step Step description Access the Utility/Counter Press the button.

  • Page 6: 5: Service Mode

    Service Mode CS Remote Care Configuration Accessing CS Remote Care CS Remote Care is accessed through the Service Mode. Step Step description Access the Main Menu. Press the button. Press the [Meter Count] button. Access the Counter Menu. Access Service Mode. Press the button, and then on the digital keypad press 0,0, and then the...

  • Page 7: 5-A: Cs Remote Care Http Configuration (Panel)

    Service Mode CS Remote Care HTTP Configuration CS Remote Care Configuration Detail Settings HTTP configuration settings for the Server Settings is always configured to point to the vCare HTTP Server URL. Step Step description Press the [Basic Settings] button. Access the Basic Settings Menu.

  • Page 8: Cs Remote Care Configuration Detail Settings (Cont'd)

    Service Mode CS Remote Care HTTP Configuration CS Remote Care Configuration Detail Settings (Cont’d.) The WebDAV Authentication settings are provided by vCare Technical Support. Step Step description Enter the customer’s Proxy If required, select the Proxy Server related buttons, configure the settings for the customer’s Proxy Server and Proxy Server Server and Authentication (if required).

  • Page 9: Connecting The Unit To The Vcare System

    Service Mode CS Remote Care HTTP Configuration Subscribe is Connecting the unit to the vCare System the first connection to the vCare System. After successful connection, additional configuration for Report Settings should be configured. Step Step description Press the [Subscribe] button, press the [Yes] Perform Subscribe to button, and then press the [OK] button.

  • Page 10: Cs Remote Care Configuration Detail Settings (Cont'd)

    Service Mode CS Remote Care HTTP Configuration CS Remote Care Configuration Detail Settings (cont’d.) The Heartbeat must be disabled, and the Periodic Transmission should be enabled for daily. Step Step description Access the CSRC Settings Press the button and then press the [CSRC Menu.
  • Page 11 Service Mode CS Remote Care HTTP Configuration CS Remote Care Configuration Detail Settings (cont’d.) The Switches and Report Settings are configured in the sections to follow. Step Step description Press the [Switches Settings] button. Access the Switches Settings Menu. For the following Switches, press the Turn on the listed Switches corresponding button, press the [On] button, and Settings.

  • Page 12: 5-B: Cs Remote Care Http Configuration

    It cannot be performed using a Crossover connection method. At the password prompt, enter the following: Enter the Authentication For bizhub C25: KMBC25 Password for access. For bizhub C35, 42, and 36: 92729272 For bizhub C35P: KMBC35 Press the [OK] button when done.

  • Page 13: Cs Remote Care Configuration Detail Settings

    CSRC Pagescope Setup CS Remote Care HTTP Configuration Configuring the Detail Settings The Switches and Report Settings are configured in the sections to follow. Step Step description Press the [CSRC Settings] menu button and then Access the WebDAV the [WebDAV Settings] menu button. Settings Menu.
  • Page 14 CSRC Pagescope Setup CS Remote Care HTTP Configuration Configuring the Detail Settings (Cont’d) & Initial Connection The Switches and Report Settings are configured in the sections to follow. Step Step description Press the [CSRC Settings] menu button and then Access the Subscription the [Subscription] menu button.
  • Page 15 CSRC Pagescope Setup CS Remote Care HTTP Configuration Configuring the Detail Settings (Cont’d.) The Switches and Report Settings are configured in the sections to follow. Step Step description Press the [Maintenance Mode] button. Enter Maintenance Mode. Enter the Service Engineer’s Enter the Service Engineer ID number and then press the [Start Maintenance] button.
  • Page 16 CSRC Pagescope Setup CS Remote Care HTTP Configuration Configuring the Detail Settings (Cont’d.) The Switches and Report Settings are configured in the sections to follow. Step Step description Press the [CSRC Settings] button and then press Enter Report Settings Menu. the [Report Settings] button.

  • Page 17: 6: Troubleshooting

    Troubleshooting Checking the Transmission Log: Transmission For Bizhub C35 Only: Error codes can be found under Troubleshooting section of the Field Service Manuals for these models. These can be viewed or downloaded from www.mykonicam inolta.com website. Step Step description Press the [Transmission Log] menu button and Access the Transmission then press the [Transmission Log] button.

This manual is also suitable for:

Vcare c42Vcare c36

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