Troubleshooting
Status
You cannot take a
picture
Memory card not
recognized or camera
freezes with card
Cannot find the
desired picture/video
Computer/connectivity problems
Status
Computer does not
communicate with
the camera
44
Solution
■
Turn the camera off, then on again.
■
Depress the Shutter button all the way
■
Insert a new/charged battery
■
Memory is full. Transfer pictures to the computer
delete pictures
■
Card may be corrupted. Format the card in the camera
page
38).
■
Use another memory card. Only SD or SDHC Cards are supported.
■
To view pictures on a card or in internal memory,
Solution
■
Turn off the camera, then turn it back on.
■
Make sure the battery is charged and installed correctly
page
1).
■
Make sure the KODAK Camera USB Cable, Micro B / 5-Pin is
connected to the camera and the computer
turn on the camera.
■
See KODAK Software Help at www.kodak.com/go/camerasw.
(see page
(see page
22), or insert another card.
www.kodak.com/go/support
(see page
6).
1).
(see page
(see
see page
(see
(see page
39). Then
39),
22.