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Troubleshooting
Related Manuals for VESTEL OLUR 50U9631
Summary of Contents for VESTEL OLUR 50U9631
- Page 1 TELEViZYON User MANUAL 50U9631 50” 4K SMART TV...
- Page 2 Your device will serve you for long years as long as you display the necessary care and maintenance. We hope you enjoy using your device. This product was manufactured in environmentally friendly VESTEL ELEKTRONİK A.Ş. facilities with no harm to the nature.
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Page 3: Table Of Contents
Contents Safety Information to Be Observed During Cleaning and Maintenance ....7 Safety Information to Be Observed During Transport and Shipping......7 Batteries ..........................7 WARNING........................7 Liability Limitation ......................8 Features .......................... 8 Ultra HD (UHD)......................8 High Dynamic Range (HDR) / Hybrid Log-Gamma (HLG) ......... 9 Dolby Vision ........................ - Page 4 General TV Operation ....................38 Using the Channel List ....................38 Configuring Parental Settings ..................39 Electronic Programme Guide ..................39 Teletext Services ......................41 Software Upgrade ......................41 Troubleshooting ......................42 Connectivity ........................ 45 Wired Connectivity ....................45 Wireless Connectivity ....................46 Networked Standby Mode ..................48 Wireless Display ......................
- Page 5 Safety Information CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. In extreme weather (storms, lightning) and long inactivity periods (going on holiday) disconnect the TV set from the mains.
- Page 6 Markings on the Product The following symbols are used on the WARNING product as a marker for restrictions and A television may fall, causing serious precautions and safety instructions. Each personal injury or death. Many injuries, explanation shall be considered where the particularly to children, can be avoided by product bears related marking only.
- Page 7 IMPORTANT - Please read these instructions fully before installing WALL MOUNTING WARNINGS or operating Read the instructions before mounting your TV on the wall. WARNING: Never let people (including children) with reduced physical, sensory or The wall mount kit is optional. You can obtain mental capabilities or lack of experience from your local dealer, if not supplied with and / or knowledge use electrical devices...
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Page 8: Safety Information To Be Observed During Cleaning And Maintenance
objects filled with liquids, such as vases, • Do not allow liquid or foreign entry cups, etc. on or over the TV (e.g., on bodies to enter into speaker grills or shelves above the unit). other gaps. • Do not expose the TV to direct sunlight Safety Information to or do not place open flames such as lit Be Observed During... -
Page 9: Liability Limitation
• (Accompanying accessories or) This • OSD menu system product can include a pull/button type • Stereo sound system battery. If button type battery is ingest- • Teletext ed, it may cause serious burns within • Headphone connection your body and death only within 2 hours. • Automatic programming system • Keep new and used batteries away from • Manual tuning... -
Page 10: High Dynamic Range (Hdr) / Hybrid Log-Gamma (Hlg)
High Dynamic Range (HDR) that other post-processing technologies in the TV aren’t able to produce. Dolby / Hybrid Log-Gamma (HLG) Vision is supported via native and market Using this feature the TV can reproduce applications, HDMI and USB inputs. greater dynamic range of luminosity by Set the related HDMI source input as capturing and then combining several Enhanced from the Sources option in... -
Page 11: Standby Notifications
standby mode picture slideshow using Beside the remote control you can also the Standby Mode Picture Interval use the control unit on the TV to switch option in this menu. into standby mode picture state and back to normal operating mode. In order • Create a separate folder named as to do that follow the same instructions standby_picture in the USB storage... -
Page 12: Tv Control Button & Operation
after the set time has expired. When On / Source / Programme and Volume you next switch-on TV, the following functions of the TV. displayed: “TV switched message will be Operating with the Control Button to stand-by mode automatically because • Press the control button to display the no operation was made for a long function options menu. - Page 13 navigate and set. Press Back/Return, consecutively to move the focus to Volume + or Volume - option. Press Exit or Home button to quit a menu and hold the button for about 2 seconds screen. to activate the selected option. The Input Selection icon colour of the option changes when Once you have connected external...
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Page 14: Using Main Tv Menu
Using Main TV Menu quality of our products, televisions are subject to rigorous checks before being When the Home button is pressed, the put on the market, therefore it is possible main TV menu will appear on the screen. that this value is not at 0 during the first You can navigate through the menu items installation. - Page 15 3. TV 3.4. Edit Home You can customise the content of the 3.1. Guide Home menu using this option. Highlight You can access the electronic programme and press OK. The Home menu will guide menu using this option. Refer to switch to edit mode.
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Page 16: Inserting The Batteries Into The Remote
of your TV and the selected country on. Secure the cover again with the screw, during the first time installation process. if any. 4. Settings A message will be displayed on the screen when the batteries are low and must be You can manage the settings of your TV replaced. -
Page 17: Licence Notification
2. Aerial or cable the Bluetooth SIG, Inc. and any use of such marks by Vestel Elektronik Sanayi If you want to connect a device to the ve Ticaret A.S. is under licence. Other TV, make sure that both the TV and the... -
Page 18: Disposal Information
technologies. Content owners may For more information about collection require you to upgrade PlayReady to points and recycling of these products, access their content. If you decline an please contact your local municipal office, upgrade, you will not be able to access your household waste disposal service content that requires the upgrade. -
Page 19: Specification
Specification Wireless LAN Transmitter Specifications PAL BG/I/DK TV Broadcasting SECAM BG/DK Frequency Ranges Max Output Power VHF (BAND I/III) - UHF Receiving Channels 2400 - 2483,5 MHz (CH1 - CH13) < 100 mW (BAND U) - HYPERBAND 5150 - 5250 MHz (CH36 - CH48) <... -
Page 20: Remote Control
Remote Control 1. Standby (*): S t a n d b y ( p r e s s b r i e f l y ) Reset / Power Off (press and hold) 2. Numeric buttons: Switches the channel, enters a number or a letter in the text box on the screen 3. - Page 21 13. Coloured Buttons: Follow the on- (*) Standby Button screen instructions for coloured Press and hold the Standby button to button functions see additional actions for this button. 14. Rewind: Moves frames backwards in Highlight one of the Reset (Restart), media such as movies Standby (Normal Standby), and Power off (Forced Standby) options and press...
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Page 22: Connections
Connections When using the wall Connector Type Cables Device mounting kit (available from a third party in the HDMI market, if not supplied), Connection we recommend that you SPDIF SPDIF plug in all cables before (Optical Out) mounting the TV on the Connection wall. -
Page 23: Switching On/Off
Switching On/Off First Time Installation To Switch the TV On When turned on for the first time, the language selection screen is displayed. Connect the power cord to a power Select the desired language and press source such as a wall socket (220-240V OK. - Page 24 and the Network/ Internet Settings Depending on the model of your TV, the picture mode selection screen may screen will be displayed. Please refer to Connectivity section if you need appear at this point. In order for your TV to consume less energy and be more information on configuring a wired or a environmentally friendly select Natural wireless connection (availability depends...
- Page 25 preferences. Additionally you can set a the next screen. When finished, highlight Next and press OK button to continue. broadcast type as your favourite one. Priority will be given to the selected D-Smart Option broadcast type during the search process You can search and store D-Smart and the channels of it will be listed on the cable channels if the D.Cable broadcast...
- Page 26 You can search and store D-Smart by following instructions on the next channels if the Satellite broadcast screen. Press OK to scan for services. search option is turned on. In order to • D iSEqC switch: If you have multiple install D-Smart channels set the Install satellite dishes and a DiSEqC switch, Type as Operator when prompted...
- Page 27 Installation. Press the Home button. starts to update. When the update is Highlight Installation in the Settings completed a message will be displayed menu and press OK. In the sub menu to inform the user about the changes. highlight Satellite Settings and press Manual: An update can be started OK.
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Page 28: Using Satellite Channel Table Feature
in accordance with a recognisable channel Afterwards, check your antenna settings number sequence (if available). and make changes if necessary. An error message stating “No Signal” may be Note: Do not turn off the TV while displayed if the antenna settings are not initialising first time installation. -
Page 29: Media Browser
Media Browser file. Only Sound Settings menu will be available while playing back audio files. You can play back music and movie files and display photo files stored on a USB Loop/Shuffle Mode Operation storage device by connecting it to your All files in the list will be continuously played in Start playback and activate... -
Page 30: Cec
A confirmation message will be displayed. press and hold the “0-Zero” button on the Select Yes and press OK again. If the remote control for 3 seconds. image is suitable(*) you will see it on the You can disable the CEC functionality screen during the TV’s next boot up. -
Page 31: Game Mode
Game Mode By using the directional buttons select a desired topic and press OK to read You can set your TV to achieve lowest instructions. To close the E-Manual latency for games. Go to Settings>Picture screen press the Exit or Home button. menu and set the Mode option to Game. - Page 32 Settings Menu Content Devices Menu Content Press OK to open the Bluetooth Audio Link menu screen. Using this screen you can discover and Bluetooth Audio Link connect the Bluetooth wireless technology enabled sound devices to your TV. Refer to Connecting Bluetooth Devices section for further information.
- Page 33 Colour Temp Sets the desired colour temperature value. Cool, Normal, Warm and Custom options are available. If the Colour Temp option is set as Custom, this setting will be available (will be located under the White Point Colour Temp setting). Increase the ‘warmth’ or ‘coolness’ of the picture by pressing Left or Right buttons.
- Page 34 Sets the sound output preference. TV, S/PDIF, HDMI ARC, Headphone Only and Lineout options will be available. There will be no sound output except through the selected option and the headphone jack. Note that, if this option is set as Headphone Only, TV speakers will be muted when headphone set is plugged in.
- Page 35 If your modem/router device has WPS, you can directly connect to it using this option. Highlight this Press WPS on your wifi option and press OK. Go to your modem/router device and press the WPS button on it to make the router connection.
- Page 36 System Menu Content Accessibility Displays accessibility options of the TV. Some options will not be available if no channels are installed. Increase the contrast of the menu options and texts to make them easier to read. White High Contrast Text, Yellow Text and Off options will be available. Hard of Hearing Enables any special feature sent from the broadcaster.
- Page 37 Enter correct PIN to change parental settings. You can easily adjust Menu Lock, Maturity Lock, Child Lock or Guidance in this menu. You can also set a new PIN or change the Default CICAM PIN using the related options. Parental Note: Some menu options may not be available depending on the country selection in the First Time Installation.
- Page 38 Biss is a satellite signal scrambling system that is used for some broadcasts. If you need to enter Biss key on a broadcast, you can use this setting. Highlight Biss Key and press OK to enter keys on the Biss Key desired broadcast.
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Page 39: General Tv Operation
General TV Operation TV>Channels menu or press the OK button in order to open the Channels menu. Highlight the Edit tab and press Using the Channel List OK to see the editing options and The TV sorts all stored stations in the select the Tag/Untag channel option. -
Page 40: Configuring Parental Settings
Configuring Parental Settings Default CICAM PIN: This option will appear as greyed out if no CI module is The Parental menu options can be used inserted into the CI slot of the TV. You to prohibit users from viewing of certain can change the default PIN of the CI programmes, channels and usage of CAM using this option. - Page 41 Now/Next Schedule the alternative layout on the upper side of the screen and press OK. In this layout option, only the current and Use the directional buttons to navigate next events of the listed channels will be through the programme guide. Use displayed.
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Page 42: Teletext Services
updating process by setting Edit upgrade It is not possible to set timer for two or for Satellite option. The Software more individual events at the same time Upgrade option is also available in the interval. Settings>System>More menu. Teletext Services If a new upgrade is found, it starts Press the Text button to enter. -
Page 43: Troubleshooting
When you detect an abnormal condition on your device, you may try to resolve the issue as per the description given on the table. If your device does not resume normal operation still, contact Vestel Communication Center. You can find authorized services list and contact information from the web site. - Page 44 PROBLEM CAUSE REMEDY Power cable might be unplugged. Make sure it's plugged into the wall plug. Device doesn't turn on. Batteries of remote control- Replace the batteries of remote controller with ler might be discharged. new ones. Press the On/Off button on TV. Correct TV system might Make sure you have selected right TV system.
- Page 45 PROBLEM CAUSE REMEDY Means that your TV doesn't Make sure that you have broadcast on your TV. receive any broadcast. Antenna might have been Make sure antenna is connected correctly. connected incorrectly. Antenna cable might be damaged. Make sure antenna cable isn't damaged. No display.
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Page 46: Connectivity
Connectivity Wired Connectivity To Connect to a Wired Network • You must have a modem/router connected to an active broadband connection. • Connect your TV to your modem/ router via an Ethernet cable. There is Network wall socket a LAN port at the rear-left side of your LAN input on the rear-left side of the TV Configuring Wired Device Settings... -
Page 47: Wireless Connectivity
Other Information products, the radio wave conditions, the line traffic and the products that you use. The status of the connection will The transmission may also be cut off or be displayed as Connected or Not may get disconnected depending on the Connected and the current IP address, radio wave conditions, DECT phones or if a connection is established. - Page 48 router option and press OK. Go to your desired network from the list and press OK to connect. A network with hidden modem/router device and press the WPS SSID can not be detected by other button on it to make the connection. You devices.
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Page 49: Networked Standby Mode
To enable this feature set the Networked TV via a router, in order to access the Standby Mode option in the Network content in your device. For this, your menu as On. It is necessary that both mobile device must have an appropriate sharing software. -
Page 50: Connectivity Troubleshooting
Press the Source button on the remote (router). If the router does not have a and switch to Wireless Display source. problem, check the internet connection of your modem. A screen appears stating that the TV is Connection is Slow ready for connection. -
Page 51: Using Audio Video Sharing Network Service
2. Connect to a Wired or Wireless It is also possible that the connection may Network not be available due to a firewall problem. If you think this causes your problem, See the Wired/Wireless Connectivity contact your internet service provider. sections for detailed configuration A firewall might be the reason of a information. -
Page 52: Apps
Apps Internet Browser You can access the applications installed To use the internet browser, enter the on your TV from the Home menu. Press Home menu first. Then launch the the Home button on the remote, Home internet browser application which has an menu will be displayed. -
Page 53: Hbbtv System
HBBTV System automatically according to the site you are visiting. Highlight OK and press the HbbTV (Hybrid Broadcast Broadband OK button to add. TV) is a new industry standard that You can also use the Vewd menu options seamlessly combines TV services to manage the browser. -
Page 54: Smart Center
If you switch to another channel while an and rewind keys on the remote control HbbTV application is active (either in red to interact with the AV content. button icon mode or full UI mode), the If you need to change the audio de- following scenarios can occur. - Page 55 IMPORTANT: Make sure the TV and your TV and click on thumbnails to view mobile device are connected to the same the detail pages. network. RECORDINGS: You can view your For media sharing feature Audio Video active recordings (if available) and Sharing option should be enabled (if reminders through this tab.
- Page 56 Choose channel list source: You device. Available if your device is in your can choose the channel list source router’s operational range. to be used in the application. The Mirror Mode options are “TV List” and “Custom This mode of FollowMe TV feature is List”.
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Page 57: Dvb Functionality Information
DVB functionality information giving voice commands such as “Volume Up/Down!”, “Programme Up/Down!”. This DVB receiver is only suitable for use Note: This feature is only available for in the country which it was designed to android based devices. be used in. Keyboard Page Although this DVB receiver conforms The keyboard page can be opened in... - Page 58 HDMI Signal Compatibility Source Supported Signals Available 480i 60Hz 480p 60Hz 576i, 576p 50Hz 720p 50Hz,60Hz 1080i 50Hz,60Hz 24Hz, 25Hz, 1080p 30Hz, 50Hz, 60Hz HDMI 24Hz, 25Hz, 3840x2160p 30Hz, 50Hz, 60Hz 24Hz, 25Hz, 4096x2160p 30Hz, 50Hz, 60Hz (X: Not Available, O: Available) In some cases a signal on the TV may not be displayed properly.
- Page 59 Supported File Formats for USB Mode Video File Formats Format File Extension Video Codec Audio .mpg/.mpeg/.dat/ .vob MPEG1/2, H.264, VC1 MPEG Layer 1/2/3, AC3 .ts/.trp/.m2ts MPEG1/2, H.264, VC1, HEVC/H.265 MPEG Layer 1/2/3, AC3, E-AC3 .avi MPEG1/2, MPEG4, H.264, MJPEG MPEG Layer 1/2/3, AC3, AAC, WMA .mp4/.m4a/.m4v/ .mov/.
- Page 60 Supported DVI Resolutions When connecting devices to your TV’s connectors by using DVI converter cable (DVI to HDMI cable - not supplied), you can refer to the following resolution information. 56Hz 60Hz 66Hz 70Hz 72Hz 75Hz 640x480 800x600 1024x768 1280x768 1280x960 1360x768 1366x768...
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Page 61: Important Warnings
IMPORTANT WARNINGS 1. Rights reserved by the manufacturer: The manufacturer reserves the right to change the features stated in the product or in the user’s manual of the product without giving any information, when required by the improvements in technology. 2. - Page 62 DVD players or cable television; and in these broadcasts, mosaic images may occur, sharpness and resolution of the image may be low; some effects may arise on the screen. This is not a failure. If your appliance supports high definition, it is recom- mended that you use high definition broadcast sources in order to achieve a high screen performance as a requirement of the high definition (HD) technology.
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Page 63: Optional Rights Of Customer
Optional Rights of Customer Consumer may exercise any of his/her optional rights below within two years of expiry period starting with the date of delivery of the good to the consumer if the good is found to be defective as per the provisions of Law on the Protection of Consumers no. 6502, even if the defect is found later;... - Page 64 VESA WALL MOUNT MEASUREMENTS Hole Pattern Sizes (mm) Screw Sizes min. (mm) Length (X) max. (mm) Thread (Y) English VESA WALL MOUNT MEASUREMENTS Hole Pattern Sizes (mm) Screw Sizes Length (X) Thread (Y) Deutsch MASSANGABEN FÜR VESA-WANDMONTAGE Lochmustergrößen (mm) Schraubengrößen Länge (X) Gewinde (Y) Français...
- Page 65 TR: İşbu belgede; VESTEL Elektronik Sanayi ve Ticaret VESTEL Elektronik Sanayi ve Ticaret A.Ş., igazolja, hogy A.Ş., telsiz ekipmanı tipi TFT IDTV ’nin 2014/53/AB a TFT IDTV típusú rádióberendezés megfelel a 2014/53/ sayılı direktife uygun olduğunu beyan eder. AB uygunluk EU irányelvnek.
- Page 69 50676616 Üretici Firma: Cihazınızın T.C. Gümrük ve Ticaret Bakanlığı Tüketicinin Korunması ve Piyasa Gözetimi Vestel Elektronik Sanayi ve Ticaret A.Ş. Genel Müdürlüğü’nce tespit ve ilan edilen kullanım ömrü (cihazın fonksiyonlarını Organize Sanayi Bölgesi 45030 yerine getirebilmesi için gerekli yedek parça bulundurma süresi) 10 yıldır.
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