NAIM NaimUniti Troubleshooting Manual
NAIM NaimUniti Troubleshooting Manual

NAIM NaimUniti Troubleshooting Manual

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NaimUniti Troubleshooting Guide V3
NaimUniti Troubleshooting Guide V3
NaimUniti Troubleshooting Guide V3
NaimUniti Troubleshooting Guide V3
1 1 1 1
General Troubleshooting
General Troubleshooting................................
1.1
The NaimUniti does not switch on..................................................................................................... 3
1.2
The remote control does not work ................................................................................................... 3
1.3
The remote control interferes with another product/Uniti responds to another product's
remote control ..................................................................................................................................... 3
1.4
One of the inputs does not appear when cycling through inputs. ........................................... 3
1.5
The display keeps switching off......................................................................................................... 3
1.6
The display turns off quickly even if Auto off is set to one hour .................................................. 4
1.7
2 2 2 2
Audio Problems ................................
Audio Problems
2.1
No subwoofer output .......................................................................................................................... 4
2.2
One input is much louder than another.......................................................................................... 4
2.3
No sound on Headphones or Speakers .......................................................................................... 4
2.4
No input on Front input when using digital or analogue source ................................................ 4
2.5
Start of track cut when using front panel digital input ................................................................. 4
2.6
Bass appears to be missing from the main loudspeakers............................................................ 4
2.7
Main volume doesn't go all the way to 100................................................................................... 4
2.8
Headphone Volume doesn't go all the way to 100 ..................................................................... 5
2.9
Sound only comes from one speaker.............................................................................................. 5
2.10
Hum is audible from the loudspeakers ............................................................................................ 5
2.11
The message 'Overload Press list to unmute' is displayed .......................................................... 5
3 3 3 3
Networking ................................
................................................................
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................................
3.1
3.2
Cannot connect to network using wireless mode ........................................................................ 5
3.3
Networking Error messages ................................................................................................................ 6
3.3.1
3.3.2
.................................................................................................................................................. 6
3.3.3
3.3.4
3.4
Persistent 'No Network' error after an IP address clash................................................................ 6
3.5
3.6
4 4 4 4
UPnP ................................
UPnP
................................................................
UPnP
................................
................................
4.1
No UPnP servers are available........................................................................................................... 6
4.2
The message 'Can't play' is displayed ........................................................................................... 8
4.3
4.4
The UPnP server is available but shows no music .......................................................................... 8
4.5
The message 'Unsupported File Format' is displayed.................................................................... 8
4.6
"Please wait" displayed when streaming from UPnP ................................................................... 8
4.7
Some files on the UPnP server cannot be played ......................................................................... 8
4.8
Cannot jump lists when using UPnP server ...................................................................................... 9
4.9
Wired UPnP - troubleshooting ........................................................................................................... 9
4.10
Hi-Res music files drop out.................................................................................................................. 9
5 5 5 5
Internet Radio (iRadio) ................................
5.1
iRadio station is not available.......................................................................................................... 10
5.2
Poor quality sound from an iRadio station .................................................................................... 10
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26/03/2010

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Summary of Contents for NAIM NaimUniti

  • Page 1: Table Of Contents

    ........................5 5 5 5 The NaimUniti cannot connect to a network. The display shows…‘No network’, No Address’ or ‘Not connected’......................5 Cannot connect to network using wireless mode ................ 5 Networking Error messages ........................ 6 3.3.1 Security mismatch .............................
  • Page 2 The screen displays “Computer CD loaded” when you close the CD drawer..... 13 Supported file types........ Supported file types ......................................13 Supported file types Supported file types ............................................Page 2 of 15 26/03/2010 NaimUniti Troubleshooting Guide.doc...
  • Page 3: General Troubleshooting

    • Check mains lead fuse • Check fuse fitted to NaimUniti power inlet socket on rear panel. A spare fuse is • provided in the spare holder. When buying replacement fuses check the fuse rating matches the fuse specification printed on the NaimUniti rear panel 1.2 The remote control does not work...
  • Page 4: The Display Turns Off Quickly Even If Auto Off Is Set To One Hour

    Start of track cut when using front panel digital input Start of track cut when using front panel digital input The NaimUniti takes a short amount of time to detect the incoming signal when a • device is first attached to the front panel input. Setting the input to use the desired format in the ‘Setup >...
  • Page 5: Headphone Volume Doesn't Go All The Way To 100

    If the NaimUniti currently has a wired network connected, wireless networking • cannot be used. To change to wireless mode switch off the NaimUniti, disconnect the wired network then switch the power back on. The wireless antenna may not be connected properly or the NaimUniti may be •...
  • Page 6: Networking Error Messages

    NaimUniti requires a restart when the network is changed from wired to wireless (or • vice versa). 3.6 Cannot connect to Wireless network even with the correct security...
  • Page 7 If a computer is being used to host the music files ensure that it is running UPnP • server software. The following table details some third part UPnP server software that can be used: Page 7 of 15 26/03/2010 NaimUniti Troubleshooting Guide.doc...
  • Page 8: The Message 'Can't Play' Is Displayed

    The message ‘Can’t play’ is displayed The message ‘Can’t play’ is displayed The NaimUniti is unable to open the selected file. This is generally due to the • network device that held the music no longer being available. Reconnect the UPnP device to the network.
  • Page 9: Cannot Jump Lists When Using Upnp Server

    Wired UPnP troubleshooting troubleshooting From Naim experience so far UPnP streaming problems on a wired connection fall into 3 different camps: 1. Firewall and devices filtering traffic - either in the ADSL modem or the PC has its software firewall setup aggressively.
  • Page 10: Internet Radio (Iradio) Internet Radio (Iradio)

    The message 'Unsupported File Format' is displayed The message 'Unsupported File Format' is displayed The message 'Unsupported File Format' is displayed The radio station is transmitting in a format that is not supported. Try another station. • Page 10 of 15 26/03/2010 NaimUniti Troubleshooting Guide.doc...
  • Page 11: The Message 'Unable To Open File' Or 'Unable To Open Stream' Is Displayed

    The antenna system or antenna cable may be faulty. Check the antenna lead for • good contact at the antenna socket (at the wall) and in the back of the NaimUniti. As a test, try using the system with a trailing antenna. If you can now receive stations reasonably well, we recommend that you call out an expert antenna technician to check your antenna system.
  • Page 12: The Ipod Doesn't Work When Connected To The Usb Input

    Check charge setting is to ‘Always’ or ‘Auto’ in the ‘Setup > Inputs > iPod > Charge’ • menu. If the NaimUniti iPod charge setting is set to ‘Auto’ the iPod will not charge when • the iPod input is selected.
  • Page 13: Cd Playback Stops Or 'Jumps

    The screen displays “Computer CD loaded” when you close the CD drawer. The screen displays “Computer CD loaded” when you close the CD drawer. A CD has been loaded into the NaimUniti that is formatted for data rather than for •...
  • Page 14 ISP – The Internet Service Provider is the company that provides the Internet • connection to the home. LAN – The Local Area Network is the home network that is ‘behind’ the • Modem/Router. Page 14 of 15 26/03/2010 NaimUniti Troubleshooting Guide.doc...
  • Page 15 It must be compatible with the other devices on the network. WAN – The Wide Area Network is the network ‘outside’ the Modem/Router. This is • the network provided by the ISP and enables connection to the Internet. Page 15 of 15 26/03/2010 NaimUniti Troubleshooting Guide.doc...

This manual is also suitable for:

UnitiliteUnitiqute 2Nd5 xs 2SuperunitiNaimuniti 2Nds

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