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NOTICE: DO NOT ATTEMPT TO PICK UP CONTACT GRILL, GRIDDLE, AND WAFFLE MAKER FROM HANDLE. THIS IS NOT INTENDED FOR CARRYING. PLEASE PICK UP FROM THE BASE OF THE UNIT.
To get started, place the GreenPan Multi Grill, Griddle & Waffle Maker on a clean, flat surface. The Multi Grill, Griddle & Waffle Maker has three different positions:
CLOSED POSITION – Top plate/cover rests flat on lower plate/base. This is the standard starting and heating position for the contact griddle or panini press functions.
NOTE: When you unpack the Multi Grill, Griddle & Waffle Maker, the cover will be in the locked position. To unlock, use the slider to move to the open position. Please do no attempt to open the cover at any point during the operation or while the slider is in the locked position.
OPEN POSITION – Top plate/cover is open. Open the cover to this position before using the Multi Grill, Griddle & Waffle Maker as a contact griddle or a panini press. To adjust the Multi Grill, Griddle & Waffle Maker into the open position, lift the handle until you feel it move to a steady position.
The griddle will remain in the steady position until you close the cover or move it to the flat open griddle position. The top plate/cover will stay in an upright position until you lower the handle for cooking. When you lower the handle for cooking the hinge will self-release to allow the top plate/cover to lie flat on your food and ensure total contact so your food cooks evenly.
FLAT POSITION – Top plate/cover is opened so that the top and lower plates are level and create a single cooking surface.
When opening the cover to the flat position, hold onto the handle, press the cover release button on the right of the unit and pull the handle back until the grill touches the countertop. Remember to put the drip tray into position to support the upper grill at the center.
INSTALLING COOKING PLATES – The Multi Grill, Griddle & Waffle Maker should be off and cooled.
Put the Multi Grill, Griddle & Waffle Maker in the flat position. Insert each plate individually. Find the metal holding brackets at the center of the housing. Tilt the back end of the plate and line up the cutouts with the metal brackets. Slide the plate beneath the brackets and push down on the front end of the plate. You should hear it snap into place. Turn the Multi Grill, Griddle & Waffle Maker 180° and install the second plate into the upper housing the same way.
REMOVING COOKING PLATES
The Multi Grill, Griddle & Waffle Maker should be off and cooled.
Put your Multi Grill, Griddle & Waffle Maker in the flat position. Find the plate release buttons on one side. Press one button firmly and the cooking plate will pop up from the base. Grab the cooking plate with both hands, slide it from under the metal brackets and lift from the base. Press on the other button to release the other cooking plate the same way.
Once your Multi Grill, Griddle & Waffle Maker is properly assembled, plug the cord into a standard electrical outlet and you will be ready to get cooking. The LCD will illuminate, after any button or dial is selected, but no cooking function is selected yet. To turn on the product for function selection, press the Start/Stop button.
Put your Multi Grill, Griddle & Waffle Maker in the preferred cooking position and use the temperature control to choose your cooking temperature. Settings range from Low (175°F) to High (450°F). If you wish to use the Multi Grill, Griddle & Waffle Maker in the flat position but you do not need the entire surface, it is recommended that you use the bottom plate.
NOTE: To change the temperature between °C and °F, press and hold the START/STOP button and SEAR button simultaneously for 6 seconds.
GETTING STARTED
Selecting Plates & Temperature
DURING USE
As the Multi Grill, Griddle & Waffle Maker will become hot during use, always use caution when operating the Multi Grill, Griddle & Waffle Maker. Always use the front handle to open the Multi Grill, Griddle & Waffle Maker, as this part of the handle is designed to stay cool to the touch while cooking. The top cover will become hot during use.
DO NOT TOUCH THE COVER OR ARMS DURING OR IMMEDIATELY AFTER COOKING
The top cover should not be touched during or immediately after cooking. Use an oven mitt if you need to adjust the cover to prevent burns.
The base of the Multi Grill, Griddle & Waffle Maker will be very hot too. If you need to move the Multi Grill, Griddle & Waffle Maker for any reason allow the Multi Grill, Griddle & Waffle Maker to cool before handling (at least 30 minutes).
NOTE: During first use, the Multi Grill, Griddle & Waffle Maker may have a slight odor and it may smoke a little. This is perfectly normal and will disappear with use.
SEAR FUNCTION
You can sear foods at 500°F for up to 2 minutes.
Pressing the Sear button will toggle among UPPER/LOWER/BOTH/No action. Pressing it once will have "SEAR" appear on the upper plate section. Pressing it a second time will have "SEAR" appears on the lower plate section. The third press will have "SEAR" appear on both upper and lower plate sections. Fourth press will have "SEAR" disappear on both upper and lower plate section.
EXPLORE NEW CULINARY TERRITORY
The Multi Grill, Griddle & Waffle Maker delivers ultimate versatility with many different cooking modes. Use it as a contact grill, contact griddle, panini press, open grill, or open griddle, or grill on one side and griddle on the other. See Assembly Instructions and Operating Instructions for additional information on use.
CONTACT GRIDDLE (CLOSED POSITION)
Perfect for sausages, boneless chicken and veggies, the contact griddle saves time because you're griddling both sides of your food at once. The Multi Grill, Griddle & Waffle Maker was designed with convenience in mind, so our handle and hinge let the cover adjust to your food, so you get total contact. Evenly griddle everything from thin hash browns to a thick steak. When cooking multiple items, it's important to take the thickness of your food into consideration. Make sure your food is a consistent thickness so the cover will close evenly.
CONTACT GRILL (CLOSED POSITION)
Get classic sear marks faster with the closed grill position. Utilizing two grill plates, you can get grill flavor in half the time. Just put your food in and close the grill to cook both sides at the same time. That means faster burgers, steaks, pork chops, and so much more. Always consider the thickness of your food before using this mode. Keeping your food to the same thickness will ensure it all cooks evenly.
PANINI PRESS (CLOSED POSITION)
Crispy paninis and wraps are easy with the Multi Grill, Griddle & Waffle Maker. The Multi Grill, Griddle & Waffle Maker is designed with a self-adjusting handle and hinge that lets you cover your sandwich or wrap completely so it cooks evenly. You can apply light pressure to the handle to press your food to your liking. Remember to take the thickness of your sandwiches into consideration when cooking so the cover will close evenly.
FLAT GRILL (OPEN POSITION)
Bring outdoor flavor inside with the flat grill position. Just open the cover flat against the counter. This position utilizes two grill plates to deliver a full-sized healthy ceramic nonstick grill. Sear a classic steak, make a juicy burger, and make hot dogs for the kids all on the same device. The extra room and easy to clean grill plates make getting the perfect sear marks effortless.
FLAT GRIDDLE (OPEN POSITION)
Flat griddle refers to using both griddle plates with the cover flat against the counter to create a spacious flat top cooking surface. This setting is perfect for a huge array of options, including classics like French toast and pancakes to everyday cooking like chicken and veggies. All your favorites can be cooked on the Multi Grill, Griddle & Waffle Maker. With both plates lying flat, you have double the surface area for griddling. You can also cook different foods at the same time on separate plates without worrying about combining their flavors. The flat griddle position also allows you to cook food of varying thicknesses at the same time.
MIXED GRILL & GRIDDLE (OPEN POSITION)
Mix it up for your meal with both grill and griddle plates in the open position. This mode lets you optimize your time in the kitchen. Grill breakfast sausage and make eggs at the same time, grill meats while searing veggies, Fish and chips, fajitas...the options are endless. This is the Multi Grill, Griddle & Waffle Maker's most versatile position—heat the plates to different temperatures to make sure your griddle and your grill are ideal for your meal. You can sear on the grill, then finish on the griddle plate to get maximum flavor. Like the flat griddle position, this position lets you cook a variety of foods with different thicknesses.
WAFFLE (CLOSED POSITION)
To use your Multi Grill, Griddle & Waffle Maker to makes waffles, insert the top and bottom waffle plates. Select both plates for your browning from 1 to 7. The time is preset for you after adding the batter. Close the cover and press start/stop button to start cooking. You will hear 3 beeps when the waffle is done (approximately 5 to 9 minutes). Prepare the next batch or turn off. Note: Waffle plates should always be used in the closed position, and should never be mixed with other plates.
RECIPE SUGGESTION
QUICK AND EASY WAFFLE BATTER
Stir until smooth and allow to rest for 5 minutes before pouring on preheated waffle plates.
FOR BEST RESULTS
Food | Plate | Open/ Closed | Suggested Temp & Time |
Bacon | Grill or Griddle | Open | Place bacon on cold plates. Turn to 450˚F. Cook until desired crispiness. Should take about 15 mins for 1 lb. of bacon (using the flat position). |
Beef, Boneless Steak | Grill | Both | When cooking in the Closed position, preheat to SEAR. Put the steaks on the preheated lower grill plate. Using the adjustable hinge, set the upper plate so it's just touching the steak, but not pressing it. Sear for 2 mins, then the grill will reset to 450˚F. Cook for 2 to 5 mins depending on the thickness of the steak and desired doneness. When using the Open or Flat positions, preheat to 450˚F. Put the steaks on the preheated grill plates. Cook for about 4 to 6 mins per side, depending on the thickness of the steaks and desired doneness. |
Chicken Breast | Grill | Both | When cooking in the closed position, preheat to 400˚F. Cook for 7 to 9 mins to the closed position, or 8 to 10 mins per side in the Flat position. (Internal temperature should be 175˚F—juices will run clear with no signs of pink. |
Chicken Thighs | Grill | Both | When cooking in the closed position, preheat to 400˚F. Cook for 7 to 9 mins to the closed position, or 8 to 10 mins per side in the Flat position. (Internal temperature should be 175˚F—juices will run clear with no signs of pink.) |
Fish Steaks | Grill | Both | 400˚F, 6 to 7.5 mins when grilling in the Closed position. 7 to 8 mins per side in the Flat position. |
Hamburgers | Grill | Closed | 450˚F. Put the burgers on the preheated lower grill plate. Using the adjustable hinge, set the upper plate so it's just touching the burgers, but not pressing it. |
Cheeseburgers | Grill | Closed | Same as above, but once the burgers are nearly cooked, with about 1.5 mins remaining, carefully open upper plate, place a piece of cheese on top of the burgers, and move the upper plate so that it's right above the cheeseburger, but not touching it. Cook until cheese is just melted. |
Sausages (uncooked) | Grill or Griddle | Both | 450˚F. Put the links on the preheated grill/griddle plates—the grill ribs are perfect for holding the links in plate and allow for easy turning for even cooking. Grill for about 5 mins per side in the Open position or about 12 mins (turning halfway through) in the Closed position, depending on the thickness of the sausages. |
Panini | Grill or Griddle | Closed | Preheat both plates to 350˚F. Put the prepared sandwiches on the preheated lower grill/griddle plates. Close the top. Cook sandwiches for about 4 to 6 mins depending on the thickness of sandwiches |
Open-Faced Sandwiches | Grill or Griddle | Closed | Preheat lower plate to 350˚F, upper plate to 450˚F. Put the prepared sandwiches on the preheated lower grill/griddle plate. Using the cover height adjust adjuster, close the upper plate until it is sitting right above the top of the sandwich, not touching it. Cook sandwich and cheese on top is fully melted and lightly browned. |
Quesadillas | Grill or Griddle | Closed | Preheat both plates to 400˚F. Put the prepared quesadilla on the preheated lower plate. Close the top and using the cover height adjuster, set the upper plate so it is just sitting on top of the quesadillas. Grill for about 2 to 3 mins, depending on the thickness and filling of the quesadillas. |
Eggs | Griddle | Open | 350˚F. Break the eggs onto the hot griddle plates. Flip once whites are set, about 2 to 3.5 mins, and remove when cooked to desired doneness. |
French Toast | Griddle | Open | 350˚F. Flip after 2 to 3 mins, depending on thickness. Cook for an additional 2 to 3 mins. |
Steak & Eggs | Grill and Griddle | Open | Preheat lower plate to 350˚F; upper plate to 450˚F. Put the seasoned steak(s) on the preheated upper grill plate. Grill for about 4 to 6 mins per side, depending on thickness and desired doneness. After flipping steak(s) to cook the second side, add the eggs to the preheated griddle plate and cook for 2 to 3 mins per side. At that time, the steaks should be done as well. |
Vegetables | Grill | Both | 400˚F. Grill until tender. This will vary depending on the types of vegetables used, but should take between 20 and 30 mins. |
Pizza | Grill | Closed | Grill dough on SEAR with the unit closed. Then let the temperature revert to 450˚F. Open to add toppings and using the cover height adjuster, close the upper plate until it's sitting above the top of the pizza, but not touching it. Cook until cheese/toppings are melted and browned, 10 to 15 mins. |
Note: These are suggested times only and may vary based on ingredients, temperatures, and personal preference. Always check internal meat temperatures with a food thermometer for safety.
Before cleaning, always unplug your Multi Grill, Griddle & Waffle Maker and allow it to cool. Remove and dispose of grease and fats that have accumulated in the drip tray.
Press the plate release buttons to remove the plates for cleaning (See Assembly Instructions). Make sure the cooking plates have cooled completely before handling (at least 30 minutes). Cooking plates are dishwasher safe. Do not scrape the cooking plates with metallic objects like knives or forks and do not use a scouring pad for cleaning. Doing so can damage the plates' ceramic nonstick coating.
If you've cooked seafood with the Multi Grill, Griddle & Waffle Maker, wipe the cooking plate with lemon juice to avoid transferring seafood flavor to your next meal. The base, cover and control knob can be wiped clean with a soft, dry cloth. For tougher messes, dampen cloth.
See below table for cleaning guidance. Refrain from using scouring pads, powders, or chemical detergents.
Part | Dishwasher & Hand wash safe | Wipe with damp cloth |
Splash Guard | ![]() | |
Base | ![]() | |
Interchangeable Grill/ Griddle Plates | ![]() | |
Drip Trays | ![]() |
Ensure the Multi Grill, Griddle & Waffle Maker is cool and dry before storing. Wrap the power cord around the cord wrap underneath the unit. Have one set of plates assembled in the unit. Slide the height mechanism to the locked position. Store the unit either horizontally or vertically with the other set of plates nearby.
If you are experiencing problems with your GreenPan Multi Grill, Griddle & Waffle Maker, we suggest that you call GreenPan customer service at 914-372-7777 before returning the product. A representative can confirm whether the product is under warranty and advise on next steps.
If the defective product is to be serviced by someone other than GreenPan's authorized service, please tell the servicer to call our consumer service at 914-372-7777 to ensure that the problem is properly diagnosed, the product is serviced with the correct parts, and the product is still under warranty.
Issue | Potential Cause | Solution |
Error Code: E1 | The upper plate temperature sensor open circuit. | Contact Customer Service. |
Error Code: E2 | The upper plate temperature sensor short circuit. | Contact Customer Service. |
Error Code: E3 | The upper plate temperature sensor has overheated. | Turn the unit off and wait for it to cool, then try again. If this error continues, contact Customer Service. |
Error Code: E4 | The lower plate temperature sensor open circuit. | Contact Customer Service. |
Error Code: E5 | The lower plate temperature sensor short circuit. | Contact Customer Service. |
Error Code: E6 | The lower plate temperature sensor has overheated. | Turn the unit off and wait for it to cool, then try again. If this error continues, contact Customer Service. |
Unit does not turn on | An issue with the power plug. | Check whether the power plug is connected to a functional, grounded electrical outlet. |
Unit does not turn on | Not cleaning unit after each use. | Make sure to clean the unit after each use and directly remove the cooking plates for cleaning. Oil can drip inside the unit, causing malfunctions. |
Unit does not turn on | Power board issue. | Contact Customer Service. |
Display is blank | If unit is plugged in, unit may be in sleep mode. | Check the connection to the wall outlet. Press any button to wake it up. If problem persists, try using a different outlet. |
The Start/Stop backlight is not illuminated and the display is blank | Check connection to the wall outlet. | If the unit is plugged in, the Start/Stop backlight should be illuminated. If problem persists, try using a different outlet. Please note, timer does not begin to count down until you press the Start/Stop button to start timer. |
I do not know when preheat is complete | The unit will beep three times, the "PREHEAT" will disappear from the display, and the minutes will start blinking. | |
The unit shut off | Be sure to hit start after preheating is complete. | |
Cover is not opening | When you unpack the Multi Grill, Griddle & Waffle Maker, the cover will be in the locked position. | To unlock, move the slider to the open position. |
Unable to lay unit to flat position | Not holding cover release button. | Hold onto the handle and press the cover release button on the right of the unit and pull the handle back until the grill touches the countertop. Remember to put the drip tray into position to support the upper grill at the center. |
Difficulties removing plates | Not pressing the release buttons on the sides. | Press the release buttons on the sides. |
Difficulties inserting plates | Not tilting the plate properly. | Find the metal holding brackets at the center of the housing. Tilt the back end of the plate and line up the cutouts with the metal brackets. Slide the plate beneath the brackets and push down on the front end of the plate. You should hear it snap into place. |
Unit turns on, but the plate(s) does not heat up | Plate(s) not inserted correctly. | Turn the unit off and wait for it to cool. Remove and re-insert the plate(s) into proper position. |
Can't turn off one of the plates | Not selecting a plate to turn off. | To stop cooking, select the plate to turn off, then turn the temperature dial to beyond minimum value. "OFF" will display for the selected plate. |
Do I need to use the default time and temperature? | No. Use the time and temperature dials to customize your settings. | |
Unable to change the temperature between °C and °F | Not pressing and holding the START/STOP button and SEAR. | Press and hold the START/STOP button and SEAR button simultaneously for 6 seconds. |
Food is undercooked | Check cooking time and temperature. | Increase cooking time and temperature or check C&U for an alternate mode. |
Food is overcooked | Check cooking time and temperature. | Decrease cooking time and temperature or check C&U for an alternate mode. |
Waffle plates not working properly | Waffles should not be mixed with other plates. Note: only Grill and Griddle plates can be mixed. | Insert the top and bottom waffle plates and always use waffle plates in the closed position. |
The Waffles are not coming out good | Did not select Waffle mode. | Be sure to have the plate selector dial in the Waffle position. |
Waffles are sticking to the plates | Plates are dirty or cooking time may not be long enough. | Increase cooking time to prevent under-done waffles. Add a light coating of oil to the plates before the first waffle. |
Waffles are too light | Cooking time is too short. | Increase the shade settings. |
Waffles are too dark | Cooking time is too long. | Decrease the shade settings |
The grill is not closing all the way/there is a gap in the plates | The sider was left in the adjustable height position. | Using the slider on the right, adjust the top plate to the closed position. |
My food is getting crushed by the top plate | The grill is meant to place contact on the food, unless height of the top cover is adjusted. | Using the slider on the right, adjust the top plate to the desired height. |
Top plate is not getting hot | Did not select upper plate or both. | Be sure the plate selector dial is set to upper plate or both. |
The bottom plate is cooking faster/hotter than the top plate | This is normal. | |
Bottom plate is not getting hot | Did not select lower plate or both. | Be sure the plate selector dial is set to lower plate or both. |
The Sear stops after a couple of minutes | This is normal. | Sear is programmed for a maximum of 2 minutes to provide that perfect finish on any food. |
Unit gets hot during use | This is normal, especially after extended use. | The unit will become hot during use. Always use caution when operating the unit. Always use the front handle to open the unit, as this part of the handle is designed to stay cool to the touch while cooking. |
The oil/grease is spilling on the countertop | Not cleaning drip tray. | Be sure to empty and clean the drip tray as often as needed and after each use. |
Uncertain about which accessories are dishwasher safe | Reversible grill/griddle plates, waffle plates, and drip tray are dishwasher safe. | |
Scratches on plates after constant daily use | Everyday use. | While your plates are metal utensil safe, we recommend using plastic, silicone, or wooden utensils to prolong the life of your ceramic nonstick plates. |
Unit has a slight odor and smokes a little | During first use this may happen. | This is perfectly normal during first use and will disappear with use. |
Power cord is in the way during storage | Store the power cord underneath the unit in the convenient wrap. |
When using an electrical appliances, basic safety precautions should always be followed, including the following:
SAVE THESE INSTRUCTIONS
FOR HOUSEHOLD USE ONLY
SPECIAL CORD SET INSTRUCTIONS:
A short power-supply cord is provided to reduce the risks resulting from becoming entangled in or tripping over a longer cord. Longer extension cords may be used if care is exercised. If a long extension cord is used, the marked electrical rating of the extension cord should be at least as great as the electrical rating of the appliance, and the longer cord should be arranged so that it will not drape over the countertop or tabletop where it can be pulled on by children or animals or tripped over.
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
Download Green Pan MULTI GRILL, GRIDDLE & WAFFLE MAKER Manual
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