CROWNFUL IM2200BA-UL - Ice Maker Manual

PACKAGE CONTENTS

1x Ice Maker
1x Ice Basket
1x Ice Scoop
1x User Manual
1x Warranty Card

SPECIFICATIONS

KNOW YOUR ICE MAKER

BEFORE FIRST USE

1. Unpack the appliance, then check and make sure that all the accessories including ice basket and ice scoop, etc. are complete. Please contact the seller or manufacturer if some accessories are missing.
2. Please ensure the ice maker is level and on a stable table or platform to avoid malfunction
3. The incline angle of the ice maker cabinet should not exceed 45º during transportation or use. Do not turn the ice maker upside down. Doing so could cause the compressor or refrigerating system to operate incorrectly. Please allow time for the fluids in the compressor to settle after the ice maker is moved or transported. Before using the ice maker for the first time, please wait for 2 hours after the unit has been leveled and positioned in the proper place.
4. Do not fill the water reservoir with hot water. This may damage the ice maker. It is best to fill the water reservoir with water of room temperature or lower.
5. Do not use the appliance in a very cold environment (lower than 5ºC).
6. Clean the appliance by following the operation "CLEANINGAND MAINTENANCE" before use.
7. The appliance must be placed on a dry and level surface with sufficient ventilation, far from heat sources such as ovens, heaters and corrosive gases. Leave a 6-inch (15cm) clearance on all sides of the ice maker for proper ventilation.
   

CROWNFUL APP SETUP

1. DOWNLOADING THE FREE MOBILE APP
   To download the CROWNFUL App, please scan the QR code or search for "CROWNFUL"in Apple App Store (iOS) or Google Play Store (Android).
   CROWNFUL APP
   
   
   
   

NOTE:

• For Android ^TM users, choose "Allow" to use CROWNFUL.It won't be used to record personal and private information.
• The CROWNFUL App is continually being improved and may change over time. If there are any differences, follow the in-app instructions.
• Follow the instructions to finish setting up your ice maker.

2. CREATE / LOGIN YOUR OWN CROWNFUL ACCOUNT
   Open the CROWNFUL app. If you already have an account tap login.

NOTE:

• You must create your own CROWNFUL account to use third party services and products.
  These will not work with a guest account.
  With a CROWNFUL account, you can also allow your family and friends to control your smart ice maker.

3. PAIRING WITH CROWNFUL APP
   1. Turn on Bluetooth and WiFi on your phone.
      

2. Hold the "ON/OFF" button of the ice machine for three seconds to turn on the WiFi.
3. After the WiFi is turned on, WiFi indicator flashes slowly. Press and hold the "SELECT"for 5 seconds to enter the network configuration state of the device, and the WiFi light flashes quickly.
4. Tap + in the CROWNFUL App and select your smart ice maker from the product list during the first setup.
5. Once paired successfully, it will remain in "Searching for Devices".You can tap it directly the next time you use it.
   

6. Find the product to start the WiFi network configuration of the device, then select WiFi and enter the password to connect.
7. If it discovered the ice maker, please tap "Add Device" and set up WIFI.

NOTE:

• Make sure your router is turned on and connectable.
• The Wi-Fi password is entered correctly.
• Make sure your WiFi signal can cover the device.
• Only use 2.4G network connection.

ATTENTION!
If you're having trouble setting it up or pairing it, please follow the steps below to troubleshoot.

4. PAIRING WITH THE DEVICE
   
   1. It takes time for the first time to pair with the Crownful App. Please wait for the connection, and you can visit the ice maker operation interface after the connection is successful.
      NOTE: f the device connects well, please do not press and hold the "SELECT"button again for 5 seconds to avoid re entering the network configuration state of the device and resetting the device. It will lose all your saved settings on this device when doing it.
   2. Select the ice machine under "My Device" on the next usage and it will connect automatically.

APP FEATURES:

1. Remote Control
   All smart ice maker functions can be controlled remotely.
2. Check the status of your ice maker
   Including when your ice is full, or you need to add water.
3. Setting a schedule for ice making
   It helps you to have ice when you need it.
4. Third-Party Voice Control
   Compatible with Amazon Alexa and Google Assistant TM for voice commands.

NOTE: The Crownful app is continually being updated and the app features will expand.

HOW TO CONTROL ICE MAKER FROM THE APP

	Ice Full Reminder	When the basket is full, the Ice Full indicator will turn on and you need to remove the ice cubes from the ice maker.
	Add Water Reminder	When the ice maker lacks water, the Add Water indicator will turn on and you need to add water to the reservoir.
	Schedule	You can customize the schedule plan for the ice making which is in a periodic plan. Choose the ice size, start time and end time, and then select the day. You can also use the last set plan the next time you use it.
	Automatic Cleaning Button	No other operations are allowed during the cleanup unless once completed. If the cleaning time coincides with the ice making scheduled time, the ice making operation will be performed after the cleaning is completed. NOTE: If the machine is making ice, you can not turn on Clean Mode. Please tap to stop the ice maker and wait for a moment (around 3-10 mins). The ice maker will stop after the current ice cube is made. And then you can turn on Clean Mode.
	Power Switch	Tap this button to turn it on/off. After turning it on, the machine will remember all the settings before the last power off. If you want to turn off the ice maker, please press button to stop the ice maker and then unplug it. Otherwise, the ice maker will remain in Standby mode when it is plugged into the wall outlet.
	Small Ice Button	Tap this button to make small-sized ice. When the ice maker is making small-sized ice, the Ice Making indicator and Small icon light solidly. The device will switch to small ice after the current large ice cube is made.
	Large Ice Button	The default ice size is set to large. When the ice maker is making large-sized ice, the Ice Making indicator and Large icon light solidly.

CONTROL PANEL

KEY (WITH INDICATOR)	FUNCTION
	The indicator lights in green when selecting large ice.
	The indicator lights in green when selecting small ice.
	The indicator lights in green when running self-cleaning program.
	Start or stop the appliance.
	Select the ice size and cleaning mode.
	The indicator light will be SOLID GREEN when connected to the network successfully. The indicator light will BLINKGREEN when waiting to pair with App.
	The indicator lights in red when the water reservoir is lack of water.
	The indicator lights in red when the ice basket is full.

USING YOUR ICE MAKER

1. Ensure that the drain plug at the bottom of water reservoir is closed well.
2. Plug the ice maker in to the wall outlet, the" and "indicator blinks. Connect the Crownful App by following the instruction. After connecting, the WiFi indicator lights solidly.
   NOTE: Please make sure to let the ice maker rest for 30 minutes before plugging in if it has been moved.
3. Open the top lid and remove the ice basket.
4. POTABLE WATER: Fill the water reservoir with potable water only.
   NOTE: Do not fill above the MAX water level mark.
5. Install the ice basket and close the top lid.
6. Press " " key to select the ice size," " means small ice while"" means large ice.
7. Press the " " key and the" " indicator lights solidly.
8. The ice machine is not a freezer. Please use the ice ASAP or transfer it to your freezer.
9. The ice-making cycle starts with water being pumped into the ice tray situated below the evaporator. Over the next 7-15 minutes, ice forms on the evaporator. Once this has completed, the ice tray will tilt backwards and the remaining water in the ice tray is drained back into the water reservoir. The ice cubes are then dropped from the evaporator and pushed forward into the ice basket by the ice shovel. The ice tray will automatically move back into position under the evaporator and start the next cycle.
10. The" " indicator will light up when the ice basket is full and then the ice maker will stop the ice making cycle automatically. Gently remove the ice from the ice basket with the ice scoop. About 5 seconds later, the ice maker will restart its ice making function automatically.
11. The" "indicator will light up when the water reservoir is lack of water and the ice making cycle will stop automatically. At that time, remove the ice basket and add water to the water reservoir, and then press " " key again to restart the ice making cycle.
12. When you have gotten your desired amount of ice, stop the ice-making cycle by pressing the "" key and unplug the unit from the wall outlet.
13. Open the top lid and transfer the ice to a freezer.
    NOTE: The ice machine is not a freezer. Please use the ice ASAP or transfer it to your freezer.
14. Allow the ice maker to wall up to room temperature.
15. Suggest replacing the water weekly. Please empty the water reservoir If the ice maker will not be used fora long time.

CLEANING AND MAINTENANCE

To keep your ice tasting fresh and your ice maker looking great, we recommend cleaning your ice maker at least once a week.

1. Stop the ice-making cycle by pressing the "" key, wait five minutes and unplug it.
2. If residual water is found in the ice tray, gently push the ice tray back so that all water drains into the water reservoir.
3. Move the appliance forward to a place 60mm away from the working table and open the drain plug to drain out excess water (see Fig. 1, Fig. 2, and Fig. 3).
   
4. Check and make sure the drain plug is properly closed. Fill the water reservoir with clean water, press" " until the " " indicator flashes, then press the "" key, the pump will start to pump water and keep running for 6 minutes, and it will enter into standby state. Finally, open the drain plug and empty the water.
5. Remove the ice basket.
6. Clean the ice maker interior with a soft cloth soaked with warm water and vinegar, then rinse with clean water and then drain all the water.
7. Replace the drain plug and ensure it is securely closed. Wash the ice basket and ice scoop with warm water then rinse and dry.
8. Clean the exterior of the ice maker with a soft damp cloth. Use a mild dish washing soap, if necessary.
   NOTE: Do not use organic solvent, boiled water, detergent, strong acid, strong alkali, and etc.
9. Please empty the water reservoir and dry it for storage if the ice maker will not be used fora long time.

TROUBLESHOOTING

	Bluetooth connection Failed If the Bluetooth connection failed, please keep your phone closer to the device and reconnect again.
	WIFI Connection Failed If the device network configuration failed, please make sure the WiFi password is correct and ensure it is 2.4G network.
	Device Connection Failed Press and hold the select button for 5 seconds until the WiFi light flashes quickly and try to reconnect it again.

Can't find your device

SOLUTIONS:

1. Make sure the Wi-Fi indicator is blinking.
2. Make sure your phone's Bluetooth@is turned on.
3. Make sure your device isn't connected to any other phones when trying to pair. (Only one phone can be connected to this device at a time.)
4. Turn the ice maker off and on by unplugging and plugging it back in. Click "Try Again" and follow the steps 5 & 6 above.

Reset My Device

PROBLEM	POSSIBLE CAUSES	SOLUTION
Indicator turns on	Low water level or lack of water The water screen at the bottom of the water reservoir is blocked. Pump malfunction.	Stop making ice, refill water and then press "" key to restart ice-making cycle. Do cleaning. Send it to the authorized department for repair.
Indicator lights up	Ice basket is full and the infrared light is blocked by the ice. Infrared light-emitting diode & light-receiving diode do not work.	Remove the ice from the ice basket. Wipe up any foreign objects on the infrared light-emitting diode & light-receiving diode and restart the ice maker. Email customer service if the infrared light-emitting diode & light-receiving diode still do not work after wiping up the foreign objects on them and restarting the ice maker.
Indicator blinks	The ice shovel is blocked.	Please remove the ice if the ice shovel is blocked by ice, otherwise, email customer service for consultation.
The ice maker stops working.	The ice tray is not in the right position.	Remove the ice in the ice tray and press the " "key to restart the appliance. Email customer service if the appliance still does not work after restarting.
The ice basket is full but the " " indicator does not illuminate.	The "ice full" condition can not be detected as the infrared light module is interfered by sunlight.	Unplug the appliance and move it to a place which is not exposed to the sunlight, then plug the appliance and restart it.
The ice collects together	Ice-making takes too much	Stop making ice and restart the ice-making cycle after the ice melts.
	The water in the water reservoir is of too low temperature.	Fill the water reservoir with water ranges between 46.4 ºF and 77 ºF.
The ice-making cycle seems normal but no ice is produced.	The ambient temperature or water temperature is too high.	Start the ice making cycle with an ambient temperature less than 89.6 ºF environment and fill the water reservoir with some cold water.
	Refrigerating system leaks.	Email customer service.
	Refrigerating system blocks.	Email customer service.
Poor ice-making result	Poor heat dissipation. The water temperature is too high. The ambient temperature is too high.	Leave a 6-inch (15cm) clearance on all sides of the ice maker for proper ventilation. Fill the water reservoir with water ranges between 46.4 ºF and 82.4 ºF. Operate the ice maker in an environment with ambient temperature between 50 ºF and 89 ºF.

TECHNICAL PARAMETERS

CUSTOMER SERVICE

1. If you have any product questions or concerns, please don' t hesitate to contact us directly at support@crownful.com or visit our website at: www.crownful.com.
2. We have a hassle free warranty and customer service team for satisfactory solutions to any issue you might have.

IMPORTANT SAFETY INSTRUCTIONS

To reduce the risk of fire, explosion, electric shock, or injury when using your ice maker, follow these important safety instructions:

1. Before using, please check whether the voltage power corresponds to the one shown on the appliance nameplate.
2. Do not remove any safety, warning, or product information labels from your ice maker.
3. Plug the ice maker into an exclusive grounded power outlet. No other appliance should be plugged into the same outlet. Be sure that the plug is fully inserted into the receptacle.
4. This appliance must be grounded. It is equipped with a power cord having a grounding plug. The plug must be plugged into an outlet that is properly installed and grounded.
5. Avoid the use of an extension cord because it may overheat and cause a risk of fire. However, if it is necessary to use an extension cord:
   1. Use only an extension cord with a grounding plug.
   2. The marked rating of an extension cord must be equal to or greater than the rating of this appliance.
   3. It should be positioned in a way that it does not drape over the counter or tabletop where it can be pulled by children intentionally.
6. Do not operate any appliances with a damage cord, plug or after the appliance malfunction or has been damaged in any manner. Return the appliance to the nearest authorized service facility for examination, repair or adjustment.
7. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or a similarly qualified person in order to avoid a hazard.
8. Do not let the cord hang over the edge of the table or counter.
9. Do not place near a hot gas, electric burner or in a heated oven.
10. Place the power cord in away that it cannot be pulled by children or cause a tripping hazard.
11. Place the power cord away from hot surfaces.
12. The use of attachment not recommended or sold by manufacturer may cause fire, electric shock or injury.
13. Do not touch the evaporator when using the ice maker to avoid frostbite.
14. Do not immerse any part of the product in water.
15. To disconnect, turn any control to "OFF", then remove the plug from the wall outlet.
16. Do not plug or unplug the product with wet hands.
17. Unplug the product before cleaning, maintaining and when not in use.

18. Do not use microbiologically unsafe water or with unknown quality.
19. Do not clean your ice maker with any flammable fluids. The fumes may create a fire hazard or explosion.
20. Do not overturn the ice maker. If the ice maker is overturned accidentally, let it sit upright for two hours before powering it on again.
21. If the ice maker is brought in from outside during of winter time, do not use for a few hours, allowing the unit to warm up to the room temperature before operating.
22. Never put flammable, explosive and corrosive articles into the ice maker. Never use the ice maker when there is flammable gas leakage.
23. Never store or use gas and other flammable articles near the ice maker to avoid any fire.
24. Unplug the ice maker before moving it to avoid damaging the refrigerating system.
25. Do not attempt to disassemble, repair, modify, or replace any part of your product.
26. This appliance is not intended for use by people (including children) with reduced physical, sensory, mental capabilities or lack of experience and knowledge, unless they have been given supervision or instruction concerning the use of the appliances by someone responsible for their safety.
27. Children should be supervised to ensure that they do not play with the appliance.
28. Close supervision is necessary when any appliance is used by or near children.
29. Do not leave the appliance unattended while in use.
30. Do not use outdoors.
31. Do not use the appliance for other than intended use.
32. Please dispose the ice maker according to local regulators, as it uses flammable blowing gas and refrigerant.
33. 
    Keep venation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.
34. 
    Keep the ventilation of the appliance clear or free of obstruction.
35. 
    Do not damage the refrigerant circuit.
36. Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
37. 
    Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance.

SAVE THESE INSTRUCTIONS

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Documents / Resources

References

• Crownful - Your ice making Pro! Enjoy fresh ice at any time!
• https://www.facebook.com/crownful.official
• App Store - Apple
• Google Play

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download CROWNFUL IM2200BA-UL - Ice Maker Manual