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User Manual
Dear customer:
Thank you for choosing our Hearing Aid!
The hearing aid is a very sophisticated electronic equipment which is used for hearing
compensation for the one who has hearing impaired.
This manual will introduce you some basic use methods of hearing aid and the solutions of
common problems to help you use hearing aid better. Please read it carefully and regard it as a
user guide.
With any question, please be free to contact the local hearing center or customer service center.
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Summary of Contents for BTE FH312-B

  • Page 1 User Manual Dear customer: Thank you for choosing our Hearing Aid! The hearing aid is a very sophisticated electronic equipment which is used for hearing compensation for the one who has hearing impaired. This manual will introduce you some basic use methods of hearing aid and the solutions of common problems to help you use hearing aid better.
  • Page 2: Table Of Contents

    Content 1. Overview ............................ 3 a) Product Feature ........................3 b) Main Application and Scope ....................3 c) Product Model ........................3 d) Environment and Conditions ....................3 e) Impact on the Environment ....................4 f) Safety ............................ 4 2.Structural Characteristics and Operating Principle ............... 4 3.Technical Specification .......................
  • Page 3: Overview

    Main Application and Scope The BTE hearing aids are a pair of air conduction hearing aids intended for use by individuals 18 years and older with perceived mild to moderate hearing impairment.
  • Page 4: E) Impact On The Environment

    Impact on the Environment The BTE hearing aid is built in the rechargeable Lithium battery, please dispose of the used battery regarding of local regulations to protect the environment. f) Safety  Danger: To avoid explosion, please do not put the hearing aids and charging case into fire or microwave oven, and so on.
  • Page 5: Technical Specification

    BTE hearing aid (FCC ID: 2A445FH312-B) : 1. Shell 2. Volume Control/Program Switch 3. Microphone 4. Sound Tube 5. Ear Dome (The appearance shall be subject to the actual situation) BTE hearing aid (FCC ID: 2A445FHE512-B) 1. Power ON/OFF 2. Volume Control/Program Switch 3.
  • Page 6 Time time 500H 800H 1600 Drain (+3dB) (± 4dB) (+3dB) (± 5dB) noise(+3dB ) (±5mS) (±5m S) (mA) ≤ ≤ ≤ ≤ FH312-B 200--5000 <29 ≤ ≤ ≤ ≤ FH311-B 200--5000 <29 ≤ ≤ ≤ ≤ FH310-B 200--5000 <29 ≤...
  • Page 7 Response curve BTE hearing aid (FCC ID: 2A445FH312-B) :...
  • Page 8: Steps For Wearing Hearing Aid And Use

    4. Steps for Wearing Hearing Aid and Use a) Power ON/OFF  Power ON: automatically. BTE hearing aid (FCC ID: 2A445FH312-B):Take the hearing aid out of the charging box and it will turn on Push button DOWN to start working. BTE hearing aid (FCC ID: 2A445FHE512-B):...
  • Page 9 BTE hearing aid (FCC ID: 2A445FHE512-B) BTE hearing aid (FCC ID: 2A445FH312-B)  Power OFF: BTE hearing aid (FCC ID: 2A445FH312-B) The hearing aid will turn off automatically when it is put into the charging box. BTE hearing aid (FCC ID: 2A445FHE512-B) Push button UP, power is off, hearing aid stop working.
  • Page 10: B) Fit Ear Dome

    Model:FAC018, FAC029, FAC030, FAC031 Input:DC5V 200mA, Output:DC4.2V 50mA, Battery:DC3.7V 300mAh 1.1Wh. Power Adapter: Input: 100-240V~50/60Hz, max 150mA, Output:DC5V 1A. b) Fit Ear Dome Remove Earplugs: Pinch the earplug with your thumb, index finger and middle finger to separate the earplug from the connector. Fit Earplugs: Select appropriate earplug according to the size of the ear canal, hold the earplug and fit it into the connector of the hearing aid.
  • Page 11: D) Remove Hearing Aid

    Put the hearing aid behind the ear, and close to the head and comfortably over the pinna. If it feels like the dome is falling out of your ear, it means that the dome is most likely too small for your ear. Try changing your dome to one that is a size larger. If it feels like you have to squeeze or force the dome into your ear, it means that the dome is most likely too large for your ear.
  • Page 12: E) Volume Control/Program Switch

    2. Hold the bottom of the sound tube and pull it gently. After the earplug is loose, take it out and take it off together with the hearing aid. e) Volume Control/Program Switch...
  • Page 13: F) Usage Of Application

    BTE hearing aid (FCC ID: 2A445FH312-B) BTE hearing aid (FCC ID: 2A445FHE512-B) Volume Control/Program Switch Volume Control: Push“+” to increase the volume and push“-”to reduce the volume.  Program Switch: Push Volume Control “+”or “-”more than 2 seconds, program switching ...
  • Page 14 User needs to click to confirm the connection. ②Program switching: Different programs for different models of product. FH312-B, FH310-B, FH308-B, FH306-B, FH304-B, FH212-B, FH210-B, FH208-B, FH206-B, FH204-B, FHE512-B : 3 models: Quiet, Noise, Custom. FH311-B, FH309-B, FH307-B, FH305-B, FH303-B, FH211-B, FH209-B, FH207-B,...
  • Page 15 ③Volume adjustment: Slide down to decrease the volume and up to increase the volume. ④Tuning: Click Tuning on the main interface to adjust sound optimizer, FBC, Noise reduction and Attunement.
  • Page 16 ⑤ Product setting: You can set reset to default in ear. ⑥Language setting: Set app language, including of Traditional Chinese, Simplified Chinese and English.
  • Page 17: Troubleshooting

    ⑦Demonstration mode: Experience how to use the APP without connecting to the product. 5. Troubleshooting Failure Cause Solution Whistling Hearing aid is not worn correctly Wear it correctly again Too much earwax Clean earwax...
  • Page 18: Hearing Aid Maintenance

    Silent Power off Turn it on Low battery or no power Charging the hearing aid Dirt blocks the earplug or the tube Clean the earplug or the sound tube Small Sound Low volume Turn up the volume Low battery power Charge the hearing aid Hearing aid is damped Dehumidify it with a dry box...
  • Page 19: B) Clean Hearing Aid

     Clean the earwax with a cleaning cloth or wash the ear dome with clean water.  Please wipe the ear dome dry and make sure there is no water droplets left. If there are tools like a blowing balloon, you can use a blowing balloon to dry the water droplets. b) Clean Hearing Aid ...
  • Page 20: C) Anti-Vibration

    When wiping or cleaning the hearing aid, please do it on a soft desktop (for example, put a soft towel on the desktop) to avoid damage caused by accidental falling of the hearing aid. ☆ Remember: Do not use any liquid to clean the hearing aid. c) Anti-Vibration: If you don’t use them when going out, please put the hearing aid in the shockproof box or shockproof bags.
  • Page 21: C) High Temperature Prevention

    c) High Temperature Prevention Never exposing hearing aid on extreme temperatures or prolonged exposure to sunlight. d) Falling Prevention Please do not drop your hearing aid or knock them against hard surfaces. e) Precautions for Electromagnetic Compatibility  Classification by anti electric shock type: Internal power supply equipment. ...
  • Page 22 Warning: In the home environment, this equipment may cause radio interference, so protective measures should be taken. It is forbidden to use the equipment near strong radiation source (such as unshielded RF source), otherwise it may interfere with the normal operation of the equipment. Warning: Portable or mobile RF communication device might influence the performances of In-The-Ear Hearing Aid, please avoid strong electromagnetic disturbance while using, such as close to the In-The-Ear Hearing Aid, microwave oven, etc .
  • Page 23 determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: - Operate in strict accordance with the instructions of the In-The-Ear Hearing Aid instruction manual to ensure that the device is not subject to electromagnetic interference.
  • Page 24 IEC61000-4-2 covered with synthetic material, the relative humidity should be at least 30% ± 2 kV for power Electrical fast transient/ supply lines ± 2 kV for burst ± 1 kV for power IEC61000-4-4 input/output supply lines lines ± 1 kV differential ±...
  • Page 25 be used no closer to any part of The In-The-Ear Hearing Aid, including cables, than recommended separation distance 0,15MHz–80MHz 0,15MHz–80MHz calculated from equation Conducted RF 3 V RMS outside the 3 V RMS outside the applicable to the frequency of the IEC61000-4-6 ISM band, ISM band,...
  • Page 26 Table 4 Frequency Range and Level: RF wireless communication equipment Minimum immunity Level Test Frequency immunity Level Applied (V/m) Modulation (MHz) (V/m) 18Hz PM 50% 1 kHz sine FM + 5 Hz deviation 217Hz PM 50% 18Hz PM 50% 1720 1845 217Hz PM 50% 1970...
  • Page 27: F) Others

    Fitting hearing aid shall be undergone professional hearing test and fitting, and be used under the professional guidance of a doctor or a audiologist. 10. Accessories list BTE hearing aid:...
  • Page 28: Symbol Information

    Unit  Ear domes User manual  Certification Warranty card Charger case Type-C cable Cleaning tool  Cerumen cleaning strip BTE-RIC: Accessories List Number Unit  Ear domes User manual  Certification Warranty card Charger case Type-C cable Cleaning tool Cerumen cap suit 11.
  • Page 29 Symbol for “Caution and Type B Applied Part warning” Symbol for “Date of IP22: The first number 2: IP22 manufacture” Protected against solid foreign objects of 12,5 mm Ф and greater. The second number: Protected against vertically falling water drops when enclosure titled up to 15º...
  • Page 30 FCC Statement: Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause...
  • Page 31 Manufacturer: Austar Hearing Science and Technology (Xiamen) Co., Ltd. Address: B8, Biomedical Industrial Park, NO.2064 Wengjiao West Road, Haicang Dist., Xiamen, Fujian, China Postcode: 361028 Tel: +86-592-5900230 Fax: +86-592-5621123 Preparation date: 2022.11...

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