Dell Latitude 7030 Owner's Manual
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Dell Latitude 7030 Owner's Manual

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Latitude 7030 Rugged Extreme Tablet
Owner's Manual
Regulatory Model: T18G
Regulatory Type: T18G001
December 2023
Rev. A00

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Summary of Contents for Dell Latitude 7030

  • Page 1 Latitude 7030 Rugged Extreme Tablet Owner's Manual Regulatory Model: T18G Regulatory Type: T18G001 December 2023 Rev. A00...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2023 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Display....................................9 Bottom....................................10 Back....................................... 11 Service Tag..................................13 Battery charge and status light .............................14 Chapter 2: Set up your Latitude 7030 Rugged Extreme Tablet............. 15 Chapter 3: Specifications of Latitude 7030 Rugged Extreme Tablet..........18 Dimensions and weight..............................18 Processor..................................... 18 Chipset....................................19 Operating system................................19...
  • Page 4 Transporting sensitive components........................38 After working inside your tablet..........................38 BitLocker..................................38 Recommended tools................................. 38 Screw list.....................................38 Major components of Latitude 7030 Rugged Extreme Tablet................42 Chapter 5: Removing and installing Customer Replaceable Units (CRUs)........45 Stylus....................................45 Removing the stylus..............................45 Installing the stylus..............................47 Handle....................................
  • Page 5 RJ45-port assembly................................81 Removing the RJ45-port assembly......................... 81 Installing the RJ45-port assembly........................... 83 USB-port assembly................................84 Removing the USB-port assembly ......................... 84 Installing the USB-port assembly ........................... 85 Audio-jack assembly................................87 Removing the audio-jack assembly ........................87 Installing the audio-jack assembly .......................... 88 Scanner assembly................................
  • Page 6 Clearing BIOS (System Setup) and System passwords..................149 Chapter 10: Troubleshooting...................... 150 Handling swollen rechargeable Li-ion batteries......................150 Locate the Service Tag or Express Service Code of your Dell computer ..........150 Dell SupportAssist Pre-boot System Performance Check diagnostics...............151 Running the SupportAssist Pre-Boot System Performance Check............... 151 Built-in self-test (BIST)..............................

  • Page 7: Chapter 1: Views Of Latitude 7030 Rugged Extreme Tablet

    Provides up to 5 V power output that enables faster charging. NOTE: You can connect a Dell Docking Station to the Thunderbolt 4 ports. For more information, search in the Knowledge Base Resource at www.dell.com/support. NOTE: A USB Type-C to DisplayPort adapter (sold separately) is required to connect a DisplayPort device.

  • Page 8: Left

    ● With universal audio jack - Connect headphones or a headset (headphone and microphone combo). ● With 1D-2D barcode scanner - Record and translate barcodes from the image you recognize into alphanumeric digits. 2. Microphones Provide digital sound input for audio recording, voice calls, and so on. Views of Latitude 7030 Rugged Extreme Tablet...

  • Page 9: Display

    10. P1—User programmable button 1 Supports two types of touch: short press, and long press. The button can be configured to perform up to two different tasks depending on the type of touch used. Views of Latitude 7030 Rugged Extreme Tablet...

  • Page 10: Bottom

    NOTE: You can configure the P1/P2 buttons using Rugged Control Center. For more information about Rugged Control Center, refer Rugged Control Center User's Guide and Quick Start Guide at Dell.com/support/Rugged-Control-Center. 11. Increase-volume button Press to increase the volume. 12. Decrease-volume button Press to decrease the volume.

  • Page 11: Back

    Back Figure 6. Back view Views of Latitude 7030 Rugged Extreme Tablet...
  • Page 12 Turns on when the camera flash light option is enabled. 5. Service Tag The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your tablet and access warranty information. 6. Battery-release latch...

  • Page 13: Service Tag

    Enables secure transactions, exchange digital content, and connect electronic devices with a touch. Service Tag The service tag is a unique alphanumeric identifier that allows Dell service technicians to identify the hardware components in your tablet and access warranty information.

  • Page 14: Battery Charge And Status Light

    Figure 8. Service Tag location Battery charge and status light The following table lists the battery charge and status light behavior of your Latitude 7030 Rugged Extreme Tablet. Table 1. Battery charge and status light behavior  Power Source LED Behavior...

  • Page 15: Chapter 2: Set Up Your Latitude 7030 Rugged Extreme Tablet

    The images in this document may differ from your tablet depending on the configuration you ordered. Steps 1. Connect the power adapter and press the power button. Figure 9. Setting up Latitude 7030 Rugged Extreme Tablet Set up your Latitude 7030 Rugged Extreme Tablet...
  • Page 16 2. Finish the operating system setup. For Windows: Follow the on-screen instructions to complete the setup. When setting up, Dell recommends that you: ● Connect to a network for Windows updates. NOTE: If connecting to a secured wireless network, enter the password for the wireless network access when prompted.
  • Page 17 In SupportAssist, click the warranty expiry date to renew or upgrade your warranty. Dell Update Updates your computer with critical fixes and latest device drivers as they become available. For more information about using Dell Update, see the product guides and third-party license documents at www.dell.com/support. Dell Digital Delivery Download software applications, which are purchased but not preinstalled on your computer.

  • Page 18: Chapter 3: Specifications Of Latitude 7030 Rugged Extreme Tablet

    NOTE: The weight of your tablet depends on the configuration ordered and manufacturing variability. Processor The following table lists the details of the processors that are supported for your Latitude 7030 Rugged Extreme Tablet. Table 4. Processor  Description Option one...

  • Page 19: Chipset

    Chipset The following table lists the details of the chipset that is supported for your Latitude 7030 Rugged Extreme Tablet. Table 5. Chipset  Description Values Chipset Intel ADL-M Processor 12th Generation Intel Core i3/i5/i7 DRAM bus width 64-bit Flash EPROM...

  • Page 20: External Ports

    To learn more about the features of different types of M.2 cards, search in the Knowledge Base Resource at www.dell.com/support. Ethernet (optional) The following table lists the wired Ethernet Local Area Network (LAN) specifications of your Latitude 7030 Rugged Extreme Tablet. Table 9. Ethernet specifications  Description...

  • Page 21: Wireless Module

    Table 9. Ethernet specifications (continued) Description Values Transfer rate 10/100/1000 Mbps Wireless module The following table lists the Wireless Local Area Network (WLAN) modules that are supported on your Latitude 7030 Rugged Extreme Tablet. Table 10. Wireless module specifications  Description Option one Option two...

  • Page 22: Gps Module

    ● WWAN Diversity Antenna x 1 ● Supports 4x4 MIMO GPS module The following table lists the u-blox NEO-M9N module that is supported on your Latitude 7030 Rugged Extreme Tablet. Table 12. u-blox NEO-M9N module specifications  u-blox NEO-M9N module Interface...

  • Page 23: Audio

    Power supply voltage 2.7 V (minimum) 3.6 V (maximum) Operating temperature -40°C to 85°C (-40°F to 185°F) Audio The following table lists the audio specifications of your Latitude 7030 Rugged Extreme Tablet. Table 13. Audio specifications  Description Values Audio controller Realtek ALC3254...

  • Page 24: Storage

    Self‐Encrypting Drive M.2 2230 solid-state drive, QLC PCIe NVMe Gen4 x4 2 TB Media-card reader The following table lists the media cards that are supported on your Latitude 7030 Rugged Extreme Tablet. Table 15. Media-card reader specifications  Description Values Media-card type...

  • Page 25: Power Adapter

    1920 x 1080 (FHD) at 30 fps Diagonal viewing angle: Camera 97.0 degrees Power adapter The following table lists the power adapter specifications of your Latitude 7030 Rugged Extreme Tablet. Table 18. Power adapter specifications  Description Option one Option two...

  • Page 26: Battery

    Operating and storage temperature ranges may differ among components, so operating or storing the device outside these ranges may impact the performance of specific components. Battery The following table lists the battery specifications of your Latitude 7030 Rugged Extreme Tablet. Table 19. Battery specifications  Description...

  • Page 27: Display

    Display The following table lists the display specifications of your Latitude 7030 Rugged Extreme Tablet. Table 20. Display specifications  Description...

  • Page 28: Fingerprint Reader

    Hall Effect Sensor Accelerometer + Gyroscope eCompass/Magnetometer Ambient Light Sensor Proximity Sensor (SAR) GPU—Integrated The following table lists the specifications of the integrated Graphics Processing Unit (GPU) supported by your Latitude 7030 Rugged Extreme Tablet. Table 23. GPU—Integrated  Controller Memory size Processor...

  • Page 29: Multiple Display Support Matrix

    Multiple display support matrix The following table lists the multiple display support matrix for your Latitude 7030 Rugged Extreme Tablet. Table 24. Multiple display support matrix  Graphics Card Supported external displays with tablet Supported external displays with internal display on...
  • Page 30 Dell ControlVault 3 Smart-card reader is compliant with the FIDO SPEC NOTE: 125 Khz proximity cards are not supported. Table 27. Supported cards  Manufacturer Card jCOP readertest3 A card (14443a) 1430 1L DESFire D8H iClass (Legacy) Specifications of Latitude 7030 Rugged Extreme Tablet...
  • Page 31 16K/16 - 2002PGGMN ISO/IEC 15693 (iClass) iClass SR 16K/16 - 2002HPGGMN ISO/IEC 15693 (iClass) ISO Card MiFARE 1K - 1430NGGNN ISO/IEC 14443A (Type 2) iClass 2k Tag - 2060PKSMN ISO/IEC 15693 (iClass) Specifications of Latitude 7030 Rugged Extreme Tablet...

  • Page 32: Contacted Smart-Card Reader

    ISO/IEC 14443A (Type 4) HID Seos Card ISO/IEC 14443A (Type 4) Contacted smart-card reader The following table lists the contacted smart-card reader specifications of your Latitude 7030 Rugged Extreme Tablet. Table 29. Contacted smart-card reader specifications  Title Description Dell ControlVault 3 smart-card...

  • Page 33: Operating And Storage Environment

    Operating and storage environment This table lists the operating and storage specifications of your Latitude 7030 Rugged Extreme Tablet. Airborne contaminant level: G1 as defined by ISA-S71.04-1985 Table 30. Computer environment  Description Operating Storage Temperature range -29°C to 63°C (-20.2°F to 145.4°F) -51°C to 71°C (-59.8°F to 159.8°F)

  • Page 34: Chapter 4: Working Inside Your Computer

    You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that is shipped with the product or at www.dell.com/regulatory_compliance.

  • Page 35: Before Working Inside Your Tablet

    Ensure that your tablet is shut down and the AC adapter is disconnected. a. Hold <B> key on the keyboard and press the power button for 3 seconds or until the Dell logo appears on the screen. b. Press any key to continue.

  • Page 36: Safety Precautions

    ESD protection is an increasing concern. Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable.

  • Page 37: Esd Field Service Kit

    It is recommended to use the traditional wired ESD grounding wrist strap and protective anti-static mat always when servicing Dell products. In addition, it is critical to keep sensitive parts separate from all insulator parts while performing service and that they use anti-static bags for transporting sensitive components.

  • Page 38: Transporting Sensitive Components

    Transporting sensitive components When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport. After working inside your tablet About this task After you complete any replacement procedure, ensure that you connect external devices, cards, and cables before turning on your tablet.
  • Page 39 NOTE: Screw color may vary with the configuration ordered. Table 31. Screw list  Component Screw type Quantity Screw image Handle M3.5x14 Figure 11. M3.5x14 screw Back-cover assembly M2.5x6.5 Figure 12. M2.5x6.5 screw Power-button daughter-board M2x3 Figure 13. M2x3 screw Internal battery-support M2x3 brackets Figure 14.
  • Page 40 Table 31. Screw list (continued) Component Screw type Quantity Screw image I/O daughter-board M2x6 Figure 18. M2x6 screw Wireless-card bracket Captive screw NOTE: Screws are part of the wireless- card bracket. Camera-connector bracket M2x3 Figure 19. M2x3 screw World-facing camera M2x3 Figure 20.
  • Page 41 Table 31. Screw list (continued) Component Screw type Quantity Screw image Figure 28. M2x6 screw 1D-2D barcode-scanner M1x2.65 assembly M2x6 Figure 29. M1x2.65 screw Figure 30. M2x6 screw 4G WWAN-card heat-sink M2x3 Captive screw Figure 31. M2x3 screw NOTE: Screws are part of the 4G WWAN-card heat- sink.

  • Page 42: Major Components Of Latitude 7030 Rugged Extreme Tablet

    Captive screw Figure 35. M2x3 screw NOTE: Screw is a part of the system board. Major components of Latitude 7030 Rugged Extreme Tablet The following image shows the major components of Latitude 7030 Rugged Extreme Tablet. Working inside your computer...
  • Page 43 Figure 36. Major components of Latitude 7030 Rugged Extreme Tablet 1. Handle 2. Battery 3. Back-cover assembly 4. System-board shielding cover 5. Fan and heat-sink assembly 6. WWAN-card heat-sink 7. 5G WWAN card Working inside your computer...
  • Page 44 18. Battery 19. Stylus NOTE: Dell provides a list of components and their part numbers for the original system configuration purchased. These parts are available according to warranty coverages purchased by the customer. Contact your Dell sales representative for purchase options.

  • Page 45: Chapter 5: Removing And Installing Customer Replaceable Units (Crus)

    Removing and installing Customer Replaceable Units (CRUs) The replaceable components in this chapter are Customer Replaceable Units (CRUs). CAUTION: Customers can replace only the Customer Replaceable Units (CRUs) following the safety precautions and replacement procedures. NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Stylus Removing the stylus Prerequisites...
  • Page 46 Figure 37. Removing the stylus Figure 38. Removing the stylus Steps 1. Using the lanyard, remove the stylus pen from the tablet. Removing and installing Customer Replaceable Units (CRUs)

  • Page 47: Installing The Stylus

    NOTE: Avoid pulling the stylus with the stretchable thread. 2. Loosen the knot and slip the stylus through the hole to remove the tether from the tablet. 3. Loosen the knot and remove the lanyard from the stylus. Installing the stylus Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.

  • Page 48: Handle

    Figure 40. Installing the stylus Steps 1. Slip the stylus through the hole to create a knot that holds the tether to the tablet. 2. Slip the lanyard through the hole to create a knot. 3. Insert the stylus into the slot on the tablet. NOTE: When not in use, avoid hanging the stylus that is detached from its groove.

  • Page 49: Installing The Handle

    Figure 41. Removing the handle Steps 1. Remove the two screws (M3.5x14) that secure the handle to the tablet. 2. Remove the handle from the tablet. Installing the handle Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the handle and provides a visual representation of the installation procedure.

  • Page 50: Hot-Swappable Batteries

    Figure 42. Installing the handle Steps 1. Align the screw holes on the handle with the screw holes on the tablet. 2. Replace the two screws (M3.5x14) to secure the handle to the tablet . Next steps 1. Follow the procedure in After working inside your tablet.

  • Page 51: Removing The Hot-Swappable Batteries

    ● If the battery gets stuck inside your computer as a result of swelling, do not try to release it as puncturing, bending, or crushing a rechargeable Li-ion battery can be dangerous. In such an instance, contact Dell technical support for assistance. See www.dell.com/contactdell.

  • Page 52: Installing The Hot-Swappable Batteries

    Figure 43. Removing the hot-swappable batteries Steps 1. Slide the battery release latch to the unlock position. 2. Slide the latch down to unlock the battery. 3. Lift the battery out of the battery bay. 4. Remove the battery from the tablet. Installing the hot-swappable batteries NOTE: This procedure applies only to tablets shipped with hot-swappable batteries installed.
  • Page 53 The following images indicate the location of the hot-swappable batteries and provide a visual representation of the installation procedure. Figure 44. Installing the hot-swappable batteries Steps 1. Align the pins on the battery with the connector on the tablet. NOTE: Ensure that the metal pin of the battery is aligned in place.

  • Page 54: Subscriber Identification Module (Sim) Card With Hot-Swappable Battery

    Subscriber Identification Module (SIM) card with hot- swappable battery Removing the SIM card (for hot-swappable battery) NOTE: This procedure applies only to tablets shipped with hot-swappable batteries installed. Prerequisites 1. Follow the procedure in Before working inside your tablet. 2. Remove the hot-swappable batteries.

  • Page 55: Inserting The Sim Card (For Hot-Swappable Battery)

    Steps 1. Pry and open the SIM-slot door. 2. Flip the SIM-slot door to access the SIM card. 3. Press the SIM card, and slide it out of the slot. NOTE: Use a flat-pointed scribe to ease removing the SIM. 4.
  • Page 56 Steps 1. Pry and open the SIM-slot door. 2. Flip the SIM-slot door to access the slot. 3. Insert the SIM card in the slot until it is locked. 4. Flip the SIM-slot door again and close the SIM slot to the initial state. Next steps 1.

  • Page 57: Chapter 6: Removing And Installing Field Replaceable Units (Frus)

    To avoid any potential damage to the component or loss of data, ensure that an authorized service technician replaces the Field Replaceable Units (FRUs). CAUTION: Dell Technologies recommends that this set of repairs, if needed, to be conducted by trained technical repair specialists. CAUTION: As a reminder, your warranty does not cover damages that may occur during the courses of FRU repairs that are not authorized by Dell Technologies.
  • Page 58 Figure 47. Removing the base-cover assembly Removing and installing Field Replaceable Units (FRUs)
  • Page 59 Figure 48. Removing the base-cover assembly Removing and installing Field Replaceable Units (FRUs)
  • Page 60 Figure 49. Removing the base-cover assembly Figure 50. Removing the base-cover assembly Steps 1. Place the tablet on a flat and clean surface. 2. Remove the 19 screws (M2.5x6.5) that secure the base-cover assembly in place. 3. Using a plastic scribe, pry the back-cover assembly from the bottom side. 4.

  • Page 61: Installing The Base-Cover Assembly

    CAUTION: Do not open the back-cover assembly beyond a 90-degree angle as it damages the battery cable and power-button daughter-board FPC. Both the cables (the battery cable and power-button daughter-board FPC) must be disconnected in order to remove the back-cover assembly. 5.
  • Page 62 Figure 52. Installing the base-cover assembly Figure 53. Installing the base-cover assembly Removing and installing Field Replaceable Units (FRUs)
  • Page 63 Figure 54. Installing the base-cover assembly Removing and installing Field Replaceable Units (FRUs)

  • Page 64: Battery

    Figure 55. Installing the base-cover assembly Steps 1. Place the tablet on a flat and clean surface. 2. Connect the power-button daughter-board FPC to the connector on the system board. 3. Replace the two screws (M2x3) to secure the power-button daughter-board FPC to the system board. 4.

  • Page 65: Removing The Internal Battery

    ● If the battery gets stuck inside your computer as a result of swelling, do not try to release it as puncturing, bending, or crushing a rechargeable Li-ion battery can be dangerous. In such an instance, contact Dell technical support for assistance. See www.dell.com/contactdell.

  • Page 66: Installing The Internal Battery

    Figure 56. Removing the internal battery Steps 1. Remove the six screws (M2x3) that secure the three battery-support brackets to the back-cover assembly. 2. Lift the three battery-support brackets off the back-cover assembly. 3. Remove the four screws (M2x6) that secure the internal battery to the back-cover assembly. 4.
  • Page 67 About this task The following images indicate the location of the internal battery and provide a visual representation of the installation procedure. Figure 57. Installing the internal battery Steps 1. Place the internal battery, along with the battery cable, in the slot on the back-cover assembly. 2.

  • Page 68: I/O Daughter-Board

    I/O daughter-board Removing the I/O daughter-board CAUTION: The information in this removal section is intended for authorized service technicians only. Prerequisites 1. Follow the procedure in Before working inside your tablet. 2. Remove the stylus. 3. Remove the handle, if applicable. 4.
  • Page 69 Figure 58. Removing the I/O daughter-board Steps 1. Loosen the two captive screws that secure the I/O daughter-board FPC bracket to the system board. 2. Lift the I/O daughter-board FPC bracket off the system board. 3. Disconnect the I/O daughter-board FPC from the connector on the system board. 4.

  • Page 70: Installing The I/O Daughter-Board

    Figure 59. Removing the I/O daughter-board Installing the I/O daughter-board CAUTION: The information in this installation section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the I/O daughter-board and provide a visual representation of the installation procedure.
  • Page 71 Figure 60. Installing the I/O daughter-board Steps 1. Align the screw holes on the I/O daughter-board with the screw holes on the display assembly. 2. Replace the screw (M2x6) to secure the I/O daughter-board to the display assembly. 3. Align the screw holes on the USB Type-C bracket to the system board. 4.

  • Page 72: Wireless Card

    Wireless card Removing the wireless card CAUTION: The information in this removal section is intended for authorized service technicians only. Prerequisites 1. Follow the procedure in Before working inside your tablet. 2. Remove the stylus. 3. Remove the handle, if applicable. 4.

  • Page 73: Installing The Wireless Card

    Steps 1. Loosen the captive screw that secures the wireless-card bracket to the wireless card. 2. Lift the wireless-card bracket off the wireless card. 3. Peel back the tape that secures the fan cable to the system-board shielding cover. 4. Peel back the tape that secures the display cable to the system-board shielding cover. 5.
  • Page 74 Figure 63. Installing the wireless card Steps 1. Align the notch on the wireless card with the tab on the wireless-card slot. 2. Connect the antenna cables to the wireless card. Table 32. Antenna-cable color scheme  Antenna Cable Color WLAN Auxiliary Black WLAN Main White...

  • Page 75: World-Facing Camera

    7. Tighten the captive screw to secure the wireless-card bracket to the wireless card. Next steps 1. Install the back-cover assembly. 2. Install the hot-swappable batteries, if applicable. 3. Install the handle, if applicable. 4. Install the stylus. 5. Follow the procedure in After working inside your tablet.

  • Page 76: Installing The World-Facing Camera

    Figure 64. Removing the world-facing camera Steps 1. Remove the three screws (M2x3) that secure the camera-connector bracket to the system board. 2. Lift the camera-connector bracket off the system board. 3. Using a plastic scribe, disconnect the world-facing camera FPC from the connector on the system board. 4.
  • Page 77 About this task The following images indicate the location of the world-facing camera and provide a visual representation of the installation procedure. Figure 65. Installing the world-facing camera Steps 1. Align the screw holes on the world-facing camera with the screw holes on the front camera and microphone assembly. 2.

  • Page 78: Front Camera And Microphone Assembly

    Figure 66. Removing the front camera and microphone assembly Steps NOTE: Latitude 7030 Rugged Extreme Tablet features three configurations for the front camera and microphone assembly: a. Front camera and microphone assembly b. Microphone and bracket (without front camera) c. Bracket only (without front camera and microphone) NOTE: If any component in the front camera and microphone assembly is faulty, replace the entire assembly.

  • Page 79: Installing The Front Camera And Microphone Assembly

    Figure 67. Installing the front camera and microphone assembly Steps NOTE: Latitude 7030 Rugged Extreme Tablet features three configurations for the front camera and microphone assembly: a. Front camera and microphone assembly b. Microphone and bracket (without front camera) c. Bracket only (without front camera and microphone) NOTE: If any component in the front camera and microphone assembly is faulty, replace the entire assembly.

  • Page 80: Blank Top-Cover

    Blank top-cover Removing the blank top-cover CAUTION: The information in this removal section is intended for authorized service technicians only. NOTE: This procedure applies only to tablets shipped with an empty expansion bay at the top side of the tablet. Prerequisites 1.

  • Page 81: Rj45-Port Assembly

    Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the blank top-cover and provide a visual representation of the installation procedure. Figure 69. Installing the blank top-cover Steps 1.
  • Page 82 2. Remove the stylus. 3. Remove the handle, if applicable. 4. Remove the hot-swappable batteries, if applicable. 5. Remove the back-cover assembly. About this task The following images indicate the location of the RJ45-port assembly and provide a visual representation of the removal procedure.

  • Page 83: Installing The Rj45-Port Assembly

    Installing the RJ45-port assembly CAUTION: The information in this installation section is intended for authorized service technicians only. NOTE: This procedure applies only to tablets shipped with an RJ45 connector installed in the expansion bay at the top side of the tablet. Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.

  • Page 84: Usb-Port Assembly

    4. Connect the RJ45-port daughter-board to the connector on the system board. 5. Replace the two screws (M1x2.65) to secure the RJ45-port daughter-board to the system board. Next steps 1. Install the back-cover assembly. 2. Install the hot-swappable batteries, if applicable. 3.

  • Page 85: Installing The Usb-Port Assembly

    Figure 72. Removing the USB-port assembly Steps 1. Remove the two screws (M1x2.65) that secure the USB-port daughter-board to the system board. 2. Using a plastic scribe, disconnect the USB-port daughter-board from the connector on the system board. 3. Remove the four screws (M2x6) that secure the USB-port cover to the USB-port assembly. 4.
  • Page 86 Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the USB-port assembly and provide a visual representation of the installation procedure. Figure 73. Installing the USB-port assembly Steps 1.

  • Page 87: Audio-Jack Assembly

    4. Install the stylus. 5. Follow the procedure in After working inside your tablet. Audio-jack assembly Removing the audio-jack assembly CAUTION: The information in this removal section is intended for authorized service technicians only. NOTE: This procedure applies only to tablets shipped with an audio-jack connector installed in the expansion bay at the top side of the tablet.

  • Page 88: Installing The Audio-Jack Assembly

    Figure 74. Removing the audio-jack assembly Steps 1. Remove the two screws (M1x2.65) that secure the audio-jack daughter-board to the system board. 2. Using a plastic scribe, disconnect the audio-jack daughter-board from the connector on the system board. 3. Remove the four screws (M2x6) that secure the audio-jack cover to the audio-jack assembly. 4.
  • Page 89 Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the audio-jack assembly and provide a visual representation of the installation procedure. Figure 75. Installing the audio-jack assembly Steps 1.

  • Page 90: Scanner Assembly

    Figure 76. Installing the audio-jack assembly 2. Align the screw holes on the audio-jack cover with the screw holes on the audio-jack assembly. 3. Replace the four screws (M2x6) to secure the audio-jack cover to the audio-jack assembly. 4. Connect the audio-jack daughter-board to the connector on the system board. 5.

  • Page 91: Installing The 1D-2D Barcode-Scanner Assembly

    About this task The following images indicate the location of the 1D‐2D barcode-scanner assembly and provide a visual representation of the removal procedure. Figure 77. Removing the 1D‐2D barcode-scanner assembly Steps 1. Remove the two screws (M1x2.65) that secure the 1D‐2D barcode-scanner daughter-board to the system board. 2.

  • Page 92: Wwan-Card Heat-Sink

    Figure 78. Installing the 1D‐2D barcode-scanner assembly Steps 1. Align the screw holes on the 1D-2D barcode-scanner assembly with the screw holes on the display assembly. 2. Replace the four screws (M2x6) to secure the 1D‐2D barcode-scanner assembly to the display assembly. 3.
  • Page 93 About this task The following images indicate the location of the WWAN-card heat-sink and provide a visual representation of the removal procedure. Figure 79. Removing the WWAN-card heat-sink Steps 1. Loosen the captive screw that secures the wireless-card bracket to the wireless card. 2.
  • Page 94 Figure 80. Removing the WWAN-card heat-sink 6. Carefully lift the system-board shielding cover, along with wireless-card thermal plate, off the display assembly. 7. Loosen the captive screw that secures the 5G WWAN-card bracket to WWAN/SSD daughter-board. NOTE: Steps 7 and 8 apply only to tablets shipped with a 5G WWAN card installed. 8.

  • Page 95: Installing The Wwan-Card Heat-Sink

    Figure 81. Removing the WWAN-card heat-sink Installing the WWAN-card heat-sink CAUTION: The information in this installation section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the WWAN-card heat-sink and provide a visual representation of the installation procedure.
  • Page 96 Figure 82. Installing the WWAN-card heat-sink Steps 1. Align and place the 4G WWAN-card holder on to the WWAN/SSD daughter-board. NOTE: This step applies only to tablets shipped with a 4G WWAN card installed. 2. Align the screw holes on the WWAN-card heat-sink with the screw holes on the system board. 3.

  • Page 97: Fan And Heat-Sink Assembly

    NOTE: The wireless-card thermal plate is permanently attached to the system-board shielding cover. Any replacement of the wireless card requires removal of the system-board shielding cover along with the wireless-card thermal plate. 8. Adhere the tape to secure the display cable to the system-board shielding cover. 9.
  • Page 98 Figure 83. Removing the fan and heat-sink assembly Steps 1. Loosen the captive screw that secures the wireless-card bracket to the wireless card. 2. Lift the wireless-card bracket off the wireless card. 3. Peel back the tape that secures the fan cable to the system-board shielding cover. 4.

  • Page 99: Installing The Fan And Heat-Sink Assembly

    Figure 84. Removing the fan and heat-sink assembly 6. Carefully lift the system-board shielding cover, along with wireless-card thermal plate, off the display assembly. 7. Using a plastic scribe, disconnect the fan cable from the connector on the system board. 8.
  • Page 100 Figure 85. Installing the fan and heat-sink assembly Steps 1. Align the screw holes on the fan and heat-sink assembly with the screw holes on the system board. 2. Tighten the four captive screws to secure the fan and heat-sink assembly to the system board. NOTE: Tighten the four captive screws in the sequential order mentioned on the heat sink [1 >...

  • Page 101: Wireless Wide Area Network (Wwan) Card

    Next steps 1. Install the WWAN/SSD daughter-board. 2. Install the WWAN card. 3. Install the WWAN-card heat-sink. 4. Install the back-cover assembly. 5. Install the hot-swappable batteries, if applicable. 6. Install the handle, if applicable. 7. Install the stylus. 8. Follow the procedure in After working inside your tablet.

  • Page 102: Installing The Wwan Card

    Figure 87. Removing the 5G WWAN card Steps 1. Disconnect the WWAN-antenna cables from the connectors on the WWAN card. 2. Slide and remove the WWAN card from the WWAN-card slot on the WWAN/SSD daughter-board. Installing the WWAN card CAUTION: The information in this installation section is intended for authorized service technicians only.
  • Page 103 Figure 88. Installing the 4G WWAN card Figure 89. Installing the 5G WWAN card Steps 1. Align the notch on the WWAN card with the tab on the WWAN-card slot. 2. Slide the WWAN card at an angle into the WWAN-card slot. 3.

  • Page 104: Wwan/Ssd Daughter-Board

    2. Install the back-cover assembly. 3. Install the hot-swappable batteries, if applicable. 4. Install the handle, if applicable. 5. Install the stylus. 6. Follow the procedure in After working inside your tablet. WWAN/SSD daughter-board Removing the WWAN/SSD daughter-board CAUTION: The information in this removal section is intended for authorized service technicians only. Prerequisites 1.
  • Page 105 Figure 90. Removing the WWAN/SSD daughter-board Steps 1. Loosen the two captive screws that secure the WWAN/SSD connector bracket to the system board. NOTE: Loosen the two captive screws in the reverse sequential order mentioned on the WWAN/SSD connector bracket [2 >...

  • Page 106: Installing The Wwan/Ssd Daughter-Board

    Figure 91. Removing the WWAN/SSD daughter-board Installing the WWAN/SSD daughter-board CAUTION: The information in this installation section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the WWAN/SSD daughter-board and provide a visual representation of the installation procedure.
  • Page 107 Figure 92. Installing the WWAN/SSD daughter-board Steps 1. Align the screw holes on the WWAN/SSD daughter-board with the screw holes on the display assembly. 2. Align and connect the SSD FPC to the connector on the system board and the WWAN/SSD daughter-board. 3.

  • Page 108: M.2 Solid-State Drive

    7. Follow the procedure in After working inside your tablet. M.2 solid-state drive Removing the M.2 2230 solid-state drive CAUTION: The information in this removal section is intended for authorized service technicians only. Prerequisites 1. Follow the procedure in Before working inside your tablet.

  • Page 109: Installing The M.2 2230 Solid-State Drive

    Installing the M.2 2230 solid-state drive CAUTION: The information in this installation section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the M.2 2230 solid-state drive and provide a visual representation of the installation procedure.

  • Page 110: Subscriber Identification Module (Sim) Card With Internal Battery

    Subscriber Identification Module (SIM) card with internal battery Removing the SIM card (for internal battery) CAUTION: The information in this removal section is intended for authorized service technicians only. NOTE: This procedure applies only to tablets shipped with an internal battery installed. Prerequisites 1.

  • Page 111: Installing The Sim Card (For Internal Battery)

    Installing the SIM card (for internal battery) CAUTION: The information in this installation section is intended for authorized service technicians only. NOTE: This procedure applies only to tablets shipped with an internal battery installed. Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the SIM card and provide a visual representation of the installation procedure.

  • Page 112: System Board

    System board Removing the system board CAUTION: The information in this removal section is intended for authorized service technicians only. Prerequisites 1. Follow the procedure in Before working inside your tablet. 2. Remove the stylus. 3. Remove the handle, if applicable. 4.
  • Page 113 3. Speaker cable connector 4. RJ-45/USB 3.2 Gen 1 port/Universal audio jack daughter-board connector 5. 1D-2D barcode-scanner daughter-board connector 6. World-facing camera cable connector 7. Front-camera cable connector 8. Fan cable connector 9. WWAN FPC connector 10. SSD FPC connector 11.
  • Page 114 Figure 99. Removing the system board Removing and installing Field Replaceable Units (FRUs)
  • Page 115 Figure 100. Removing the system board Steps 1. Loosen the two captive screws that secure the WWAN/SSD connector bracket to the system board. NOTE: Loosen the two captive screws in the reverse sequential order mentioned on the WWAN/SSD connector bracket [2 >...

  • Page 116: Installing The System Board

    NOTE: This step applies only to tablets shipped with a front camera and microphone assembly or microphone assembly installed. c. Touch-screen FPC d. Display cable e. Function-button FPC f. Docking FPC g. Speaker cable 12. Loosen the captive screw that secures the USB Type-C bracket to the display assembly. 13.
  • Page 117 Figure 102. System board connectors 1. I/O daughter-board cable connector 2. USH daughter-board cable connector 3. Speaker cable connector 4. RJ-45/USB 3.2 Gen 1 port/Universal audio jack daughter-board connector 5. 1D-2D barcode-scanner daughter-board connector 6. World-facing camera cable connector 7. Front-camera cable connector 8.
  • Page 118 Figure 103. Installation the system board Removing and installing Field Replaceable Units (FRUs)
  • Page 119 Figure 104. Installation the system board Removing and installing Field Replaceable Units (FRUs)
  • Page 120 Figure 105. Installing the system board Steps 1. Align the screw holes on the system board with the screw holes on the display assembly. 2. Replace the three screws (M2x3) to secure the system board to the display assembly. 3. Tighten the captive screw to secure the USB Type-C bracket to the display assembly. 4.

  • Page 121: Coin-Cell Battery

    NOTE: Steps 9 and 10 apply only to tablets shipped with a front-facing camera and microphone assembly or microphone assembly. 11. Connect the SSD FPC to the connector on the system board and the WWAN/SSD daughter-board. 12. Connect the WWAN FPC to the connector on the system board and the WWAN/SSD daughter-board. 13.

  • Page 122: Installing The Coin-Cell Battery

    Figure 106. Removing the coin-cell battery Steps 1. Disconnect the coin-cell battery cable from the connector on the system board. 2. Flip the system board to access the coin-cell battery. 3. Peel the coin-cell battery off the system board. Installing the coin-cell battery CAUTION: The information in this installation section is intended for authorized service technicians only.

  • Page 123: Display Assembly

    Figure 107. Installing the coin-cell battery Steps 1. Flip the system board to access the coin-cell battery slot. 2. Adhere the coin-cell battery to the system board. 3. Connect the coin-cell battery cable to the connector on the system board. Next steps 1.
  • Page 124 3. Remove the handle, if applicable. 4. Remove the hot-swappable batteries, if applicable. 5. Remove the SIM card (for hot-swappable batteries), if applicable. 6. Remove the back-cover assembly. 7. Remove the daughter-board. 8. Remove the wireless card. 9. Remove the world-facing camera.

  • Page 125: Installing The Display Assembly

    NOTE: The RJ45 port/USB port/audio jack bezel that is removed from the faulty display assembly must be replaced in the replacement display assembly. 3. After performing the above mentioned steps, you are left with the display assembly. NOTE: The M.2 SSD absorber and thermal pad are reusable and are required to be transferred onto the new display assembly for any display-assembly replacement.
  • Page 126 NOTE: The RJ45 port/USB port/audio jack bezel that is removed from the faulty display assembly must be replaced in the replacement display assembly. 3. Replace the screw (M2x2) to secure the RJ45 port/USB port/audio jack bezel to the display-panel assembly. NOTE: Steps 2 and 3 apply only to tablets shipped with an RJ45 port, or USB port, or audio jack installed.

  • Page 127: Chapter 7: Software

    ● Windows 11 2022H2 Pro ● Windows 11 2021H2 Pro ● Windows 10 2022H2 Pro Drivers and downloads When troubleshooting, downloading, or installing drivers, it is recommended that you read the Dell Knowledge Base article, Drivers and Downloads FAQs 000123347. Software...

  • Page 128: Chapter 8: Technology And Components

    WiFi and Bluetooth services, and so on. Using Dell Rugged Control Center, you can also configure a range of settings on your rugged device such as application settings, keyboard backlight, night mode, stealth mode, GPS configuration, and antenna switch.

  • Page 129: Chapter 9: Bios Setup

    BIOS Setup CAUTION: Unless you are an expert computer user, do not change the settings in the BIOS Setup. Certain changes can make your computer work incorrectly. NOTE: Depending on the computer and its installed devices, the items that are listed in this section may or may not be displayed.

  • Page 130: One Time Boot Menu

    Depending on your computer and its installed devices, the items that are listed in this section may or may not be displayed. Table 34. System setup options—Overview menu  Overview Latitude 7030 Rugged Extreme Tablet BIOS Version Displays the BIOS version number. Service Tag Displays the Service Tag of the computer.
  • Page 131 The computer stops booting to the operating system when a component is not authenticated during the boot process. Secure Boot can be enabled in BIOS setup or using management interfaces like Dell Command|Configure, but can only be disabled from BIOS setup.
  • Page 132 Table 35. System setup options—Boot Configuration menu (continued) Boot Configuration By default, the Enable Secure Boot option is disabled. For additional security, Dell Technologies recommends keeping the Secure Boot option enabled to ensure that the UEFI firmware validates the operating system during the boot process.
  • Page 133 Table 36. System setup options—Integrated Devices menu (continued) Integrated Devices Enable Camera Enables the camera. By default, the Enable World-Facing Camera option is enabled. NOTE: Depending on the configuration ordered, the camera setup option may not be available. USB GPS Coexistence USB GPS Coexistence Enables you to optimize the system for maximum performance of either USB devices or the dedicated GPS radio.
  • Page 134 Table 36. System setup options—Integrated Devices menu (continued) Integrated Devices Type-C Dock Override Enables or disables to use connected Type-C Dell Dock to provide data stream with external USB ports disabled. When Type-C Dock override is enabled, the Video/Audio/LAN submenu is activated.
  • Page 135 Table 37. System setup options—Storage menu (continued) Storage Storage Interface Displays the information of various onboard drives. Port Enablement Enables or disables the M.2 PCIe SSD option. By default, the M.2 PCIe SSD option is enabled. SMART Reporting Enable SMART Reporting Enables or disables the SMART reporting feature.
  • Page 136 Table 39. System setup options—Connection menu (continued) Connection Enable UEFI Network Stack Enables or disables the UEFI Network Stack and controls the onboard LAN Controller. By default, the Auto Enabled option is enabled. Wireless Radio Control Control WLAN Radio Enables to sense the connection of the computer to a wired network and then disables the selected wireless radios (WLAN and/or WWAN).
  • Page 137 USB Wake Support Wake on Dell USB-C Dock When enabled, connecting a Dell USB-C Dock wakes the computer from Standby, Hibernate, and Power Off. By default, the Wake on Dell USB-C Dock option is enabled. Block Sleep Enables or disables the computer from entering Sleep (S3) mode in the operating system.
  • Page 138 BIOS. This option returns to the disabled state when the computer restarts. By default, the Clear option is disabled. Dell Technologies recommends enabling the Clear option only when TPM data is required to be cleared. Physical Presence Interface (PPI) Bypass By default, the PPI Bypass for Clear Commands option is disabled.
  • Page 139 By default, the Start Data Wipe option is disabled. Absolute Absolute Software provides various cyber security solutions, some requiring software preloaded on Dell computers and integrated into the BIOS. To use these features, you must enable the Absolute BIOS setting and contact Absolute for configuration and activation.
  • Page 140 BIOS passwords. You can modify the minimum and maximum length of the passwords and require passwords to contain certain character classes (upper case, lower case, digit, special character). Dell Technologies recommends setting the minimum password length to at least eight characters. Password Bypass The Password Bypass option allows the computer to reboot from the operating system without entering the computer or hard drive password.
  • Page 141 When an internal hard drive password is set, it must first be cleared before Master Password Lockout can be changed. By default, the Enable Master Password Lockout option is disabled. Dell does not recommend enabling the Master Password Lockout unless you have implemented your own password recovery computer. Allow Non-Admin DSID Revert...
  • Page 142 Allows you to control the automatic boot flow for SupportAssist System Resolution Console and for Dell operating system Recovery Tool. By default, the Dell Auto OS Recovery Threshold value is set to 2. Table 44. System setup options—System Management menu ...
  • Page 143 Table 45. System setup options—Keyboard menu (continued) Keyboard By default, the 10 seconds option is selected. Keyboard Backlight Timeout on Battery Sets the timeout value for the keyboard backlight when the computer is running only on the battery power. The keyboard backlight timeout value is only effective when the backlight is enabled.
  • Page 144 ● Intel Virtualization Technology - X ● Intel Virtualization Technology - Direct By default, the Intel Trusted Execution Technology (TXT) option is disabled. For additional security, Dell Technologies recommends keeping the Intel Trusted Execution Technology (TXT) option enabled. DMA Protection...
  • Page 145 Table 48. System setup options—Performance menu  Performance Multi-Core Support Multiple Atom Cores Enables to change the number of Atom cores available to the operating system. The default value is set to the maximum number of cores. By default, the All Cores option is selected. Intel SpeedStep Enable Intel SpeedStep Technology Enables the computer to dynamically adjust processor voltage and core...

  • Page 146: Updating The Bios

    Updating the BIOS in Windows to download the latest BIOS setup program file. 2. Create a bootable USB drive. For more information, search in the Knowledge Base Resource at www.dell.com/support. 3. Copy the BIOS setup program file to the bootable USB drive.

  • Page 147: Updating The Bios From The F12 One-Time Boot Menu

    One-Time boot menu on the computer. Most of the Dell computers built after 2012 have this capability, and you can confirm by booting your computer to the F12 One-Time Boot Menu to see if BIOS FLASH UPDATE is listed as a boot option for your computer. If the option is listed, then the BIOS supports this BIOS update option.

  • Page 148: Assigning A System Setup Password

    You can create a system password and a setup password to secure your computer. CAUTION: The password features provide a basic level of security for the data on your computer. CAUTION: Anyone can access the data that is stored on your computer, when not locked and left unattended. NOTE: System and setup password feature is disabled.

  • Page 149: Clearing Cmos Settings

    Clearing BIOS (System Setup) and System passwords About this task To clear the system or BIOS passwords, contact Dell technical support as described at www.dell.com/contactdell. NOTE: For information about how to reset Windows or application passwords, see the documentation accompanying Windows or your application.

  • Page 150: Chapter 10: Troubleshooting

    ● Using a non-Dell or incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell that is designed to work with your Dell computer. Do not use a battery from other computers with your computer.

  • Page 151: Dell Supportassist Pre-Boot System Performance Check Diagnostics

    Check diagnostics About this task SupportAssist diagnostics (also known as system diagnostics) performs a complete check of your hardware. The Dell SupportAssist Pre-boot System Performance Check diagnostics is embedded with the BIOS and launched by the BIOS internally. The embedded system diagnostics provides options for particular devices or device groups allowing you to: ●...

  • Page 152: Lcd Power Rail Test (L-Bist)

    LCD Built-in Self Test (BIST) Dell laptops have a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with the LCD (screen) of the Dell laptop or with the video card (GPU) and PC settings.

  • Page 153: System-Diagnostic Lights

    The following diagnostic light codes and recommended solutions are intended for Dell service technicians to troubleshoot problems. You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Table 52. System-diagnostic lights ...
  • Page 154 3~5 seconds to ensure all power are drained. ● Run "BIOS recovery from USB", and the instructions are in the website Dell support. ● If the problem persists, replace the system board. Troubleshooting...

  • Page 155: Recovering The Operating System

    It enables you to diagnose hardware issues, repair your computer, back up your files, or restore your computer to its factory state. You can also download it from the Dell Support website to troubleshoot and fix your computer when it fails to boot into their primary operating system due to software or hardware failures.

  • Page 156: Drain Residual Flea Power (Perform Hard Reset)

    6. Install the battery. 7. Install the base cover. 8. Connect the power adapter to your computer. 9. Turn on your computer. NOTE: For more information about performing a hard reset, search in the Knowledge Base Resource at www.dell.com/ support. Troubleshooting...

  • Page 157: Chapter 11: Getting Help And Contacting Dell

    Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 53. Self-help resources  Self-help resources Resource location Information about Dell products and services www.dell.com Tips Contact Support In Windows search, type Contact Support, and press Enter.

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