Hover-1 HIGHLANDER (H1-HLNR) - Scooter Manual

PACKAGE CONTENTS

The Highlander is a personal transporter. Our production processes are developed with strict testing for each Highlander E-Scooter. Operating the Highlander without following the contents of this manual may lead to damage to your Highlander E-Scooter or bodily injury.

• Hover-1 Highlander Electric Folding Scooter
• Charger

Your Highlander's serial number is stamped on the bottom of the E-Scooter platform.

CARE & MAINTENANCE

• To avoid damage to the Highlander's internal circuitry, do not expose it to liquid, moisture, or humidity.
• Do not use abrasive cleaning solvents to clean the Highlander.
• Do not expose the Highlander to extremely high or low temperatures, as this will shorten the life of the device, destroy the battery, and/or distort certain plastic parts.
• Do not dispose of the Highlander in fire as it may explode or combust.
• Do not let the Highlander come into contact with sharp objects, as this will cause scratches and damage.
• Do not let the Highlander fall from high places, as doing so may damage the internal circuitry.
• Do not attempt to disassemble the Highlander.
• Use only the charger provided by Hover-1.
• Use only the manufacturer's authorized replacement parts.

Avoid using water or other liquids for cleaning. If water or other liquids enter the Highlander, it will cause permanent damage to the internal components.

Users who disassemble the Highlander without permission from Hover-1 will void the warranty.

BATTERY CARE / MAINTENANCE

BATTERY SPECIFICATIONS

Battery Type: Rechargeable lithium-ion battery
Charge Time: Up to 3 hours
Battery Voltage: 36V
Battery Capacity: 5.2Ah
Working Temperature: 32°F - 104°F
Charging Temperature: 32°F - 104°F
Storage Time: 1 year
Storage Temperature: 32°F - 104°F
Storage Humidity: 5% - 95%

BATTERY MAINTENANCE

• The lithium-ion battery is built into the E-Scooter. Do not disassemble the E-Scooter to remove the battery or attempt to separate it from the E-Scooter.
• When charging the E-Scooter, only use the enclosed 1-pin charging cable provided by Hover-1. Use of any other charger or cable may lead to damage to the E-Scooter, overheating, and risk of fire. Use of any other charger or cable voids the manufacturer warranty.
• Do not connect or attach the E-Scooter or the battery to a power supply plug or directly to a car's cigarette lighter.
• Do not place the E-Scooter near a fire or leave it out in direct sunlight. Heating the E-Scooter can break or ignite the battery inside the device.
• Do not continue charging the battery if it does not recharge within the specified charging time. Doing so may cause the battery to become hot, rupture, or ignite.
• To preserve natural resources, please recycle or dispose of batteries properly. This product contains lithium-ion batteries. Local, state, or federal laws may prohibit disposal of lithium-ion batteries in ordinary trash. Consult your local waste authority for information regarding available recycling and/or disposal options.

Failure to follow the safety precautions listed below could lead to serious bodily injury or death.

• Do not attempt to modify, change, or replace your battery.
• Do not use your device if the battery begins to emit odor, overheats, or begins to leak.
• Do not touch any leaking materials or breathe fumes emitted.
• Do not allow children or animals to touch the battery.
• The battery contains dangerous substances. Do not open the battery or insert anything into the battery.
• Do not attempt to charge the device if the battery has discharge or emits any substances. In that case, immediately distance yourself from the battery in case of fire or explosion.

SEEK IMMEDIATE MEDICAL ASSISTANCE IF YOU ARE EXPOSED TO ANY SUBSTANCE THAT IS EMITTED FROM THE BATTERY.

SPECIFICATIONS

PARTS LIST

1. Highlander E-Scooter
2. Handlebars
3. Charger
4. Hex Key

PRODUCT DIAGRAM

FEATURES/PARTS

1. Handlebar (L)
2. LCD Display
3. Handlebar (R)
4. Electronic Brake
5. Power/Function Button
6. Throttle
7. Folding Hinge
8. Steering Column
9. Mechanical Foot Brake
10. Kickstand
11. Foot Deck
12. Charging Port

LCD DISPLAY

BLUETOOTH SPEAKER

The Highlander has a powerful built-in wireless speaker, so you can play your music while riding.

PAIRING THE SPEAKER

1. Turn on your E-Scooter. The speaker will "ping" to announce that it's waiting for a Bluetooth connection. This will indicate your E-Scooter's speaker is now in pairing mode.
2. Place the E-Scooter and the Bluetooth device you would like to pair within the operating distance. We recommend keeping the two devices no further than 3 feet (1 meter) apart during pairing.
3. Ensure Bluetooth is enabled on your phone or music device. Refer to the manufacturer's instructions for how to enable Bluetooth on your device.
4. Once you have activated Bluetooth on your device, select the option "H1-HLNR" from the list of available Bluetooth devices.
5. If prompted, enter the PIN code "000000" and confirm the entry.
6. The speaker will say "paired" when successfully paired.
7. Please note, pairing mode on the E-Scooter will last for two minutes. If no devices are paired after two minutes, the E-Scooter speaker will automatically return to standby mode.
8. If pairing is unsuccessful, turn off the E-Scooter first and try again following the previous steps.
9. If your smartphone is out of range, or the battery is low on your E-Scooter, the speaker may disconnect from your device, and the speaker will say "disconnected." To reconnect, follow the previous steps, or recharge your E-Scooter.

NOTE: Once you have paired the E-Scooter speaker with a device, the speaker will remember the device and will pair automatically when the device's Bluetooth is activated within range. You do not need to re-pair any previously connected devices.

Your E-Scooter can pair with up to two multi-point devices at a time. You can reconnect a previously paired device without going through the pairing process for up to two devices.

LISTENING TO MUSIC

Once the Bluetooth speaker is paired to your device, you can stream music wirelessly through it. Select the track you wish to listen to on your device. All volume and track controls will be made using your music device. Should you encounter any problems while streaming, please refer to your device's user manual.

CHARGING YOUR DEVICE

• Ensure that the charging port is clean and dry.
• Make sure that there is no dust, debris or dirt inside the port.
• Plug the charger into a grounded wall outlet.
• Connect the cable with the power supply (100V-240V; 50 Hz/60 Hz).
• Align and connect the 1-pin charging cable into the charging port of the Highlander (DO NOT FORCE OR BEND THE CHARGING CABLE AS IT MAY CAUSE THE PRONGS TO BEND OR BREAK).
• The charging indicator light on the charger itself should change to red, indicating that your device is now being charged.
• When the red indicator light on your charger changes to green, then your device is fully charged.
• After fully charging your Highlander, unplug the charger from your device and from the power outlet.

Only use the included charging cable and charger to charge your Highlander. Using any other charger may damage your Highlander.

PREPARING YOUR UNIT

PLEASE READ THE FOLLOWING INSTRUCTIONS CAREFULLY

ATTACHING THE HANDLEBARS
Attach the handlebars by placing them into the appropriate sockets and twisting them in counter-clockwise.

NOTE: If the handlebars do not attach lush to the frame, you may need to shift the location of your throttle and brake assembly. Loosen and move the throttle and brake assembly with the included hex key and make sure they are NOT touching or blocking your handlebars, then tighten them.

PINCH POINTS

Some parts of your Highlander can injure you if mishandled. Moving and folding parts can cut skin. Clamps and pivoting parts such as brake levers can pinch. When folding and unfolding your Highlander, please watch for pinch points where injury may be sustained. Do not leave your hand in these areas during the folding or unfolding process.

FOLDING & UNFOLDING

To fold your Highlander, push the folding hinge release button up and pull the folding hinge down. Push the steering column down to the rear foot brake. Align the folding hook (located near the power button) with the opening in the rear foot brake to lock the Highlander in a folded position.
To unfold your Highlander, push the foot brake down to unlock the folding hook. Raise the steering column until it is pointing straight up. Pull the folding hinge up and press it against the steering column to ensure it is securely locked.

SPEED MODES

To change speed modes, ensure the E-Scooter is powered on. Press the power button once to toggle to a different speed mode. The top speeds for each speed mode are the following: Eco mode = 7 mph, Normal mode = 11 mph, Sport mode = 15 mph.

KICK TO START

For safety reasons, the Highlander will not accelerate unless it is already moving at least 1.8 mph (3 km/h). You must first kick off the ground and then press the throttle in order to ride the E-Scooter.

CRUISE CONTROL

To activate cruise control, quickly press the throttle down two times while you are riding at a constant speed above 3 mph. You will hear a beep and the cruise control indicator will light up on the LCD display, indicating that it is activated. Press the throttle down once or squeeze the brake handle to cancel cruise control.

BEFORE RIDING

Before each use, the E-Scooter operator shall perform the pre-operation checks as specified below:

• The area that the unit is to be operated in is safe and suitable for safe operation.
• The braking system is functioning properly.
• All safety lables are in place and understood by the operator.
• Any and all axle guards, chain guards, or other covers and guards supplied by the manufacturer are in place and in serviceable condition.
• The tires are in good condition and have sufficient tread remaining.

Any E-Scooter that does not work properly can cause you to lose control and fall. Do not ride an E-Scooter with a part that is damaged. Replace the damaged part before riding.

It is important that you fully understand all the functions of your Highlander E-Scooter. If these functions are not used correctly, you will not have full control of your Highlander.

Practice using the Highlander at slower speeds in a flat, open area before taking it out into public areas.

PRE-RIDE CHECKLIST
Ensure that your Highlander is in proper working order each time you ride. If a part of the Highlander does not function correctly, please contact our Customer Support Center.

• Ensure the battery is fully charged before riding your E-Scooter.
• Please wear all appropriate safety gear before operating your E-Scooter.
• Make sure to wear comfortable clothes and flat, closed-toe shoes when operating your E-Scooter.

RIDING ON YOUR UNIT

FAILURE TO FOLLOW ANY OF THE FOLLOWING SAFETY PRECAUTIONS MAY LEAD TO DAMAGE TO YOUR DEVICE, DAMAGE TO PROPERTY, VOID YOUR MANUFACTURER WARRANTY, AND MAY CAUSE SERIOUS BODILY INJURY OR DEATH.

OPERATING YOUR DEVICE

Make sure the device is fully charged before the first use. Before turning on your Highlander E-Scooter, ride it like a normal kick scooter to get comfortable with the device before using it with the motor.
When you are comfortable riding the E-Scooter, power it on. For the motor to activate, you must first push off the ground with your foot to get the E-Scooter moving, then press the throttle down with your thumb.

To slow down, disengage the throttle and squeeze the brake handle to engage the disc brake. The brake is pressure-sensitive, so a tighter squeeze will result in more stopping power. Do not attempt to stop suddenly as this may lead to injury or damage to your brake discs.
Use the handlebars to turn the Highlander in the desired direction.
The Highlander can be operated manually if you do not wish to use the motor.

As you get comfortable on the E-Scooter, you will notice it becomes easier to maneuver. Remember at higher speeds, it is necessary to shift your weight when making turns to maintain your stability.
Prepare to brace yourself if you encounter bumps or uneven surfaces. If necessary, dismount your Highlander and carry it to a safe operating surface.

Do not turn sharply or at high speeds. Do not turn or ride quickly along slopes, as it may cause injury.

SPEED AND WEIGHT LIMITATIONS

Speed and weight limits are set for your own safety. Please abide by the limits listed here in the manual.

• Maximum Speed: 15 mph
• Maximum Supported Weight: 264 lbs
• Minimum Supported Weight: 44 lbs

Riding the Highlander while exceeding the weight limit may increase the possibility of injury or product damage.

OPERATING RANGE

The Highlander can travel up to 9 miles on a fully charged battery under ideal riding conditions. The following are some of the major factors that will affect the operating range of your device:

• Terrain: Operating range is highest when riding on a smooth, flat surface. Riding uphill and/or on rough terrain will reduce the operating range significantly.
• Weight: A lighter user will have a higher operating range than a heavier user.
• Ambient Temperature: Please ride and store the E-Scooter in recommended temperatures. This will increase operating range, battery life, and overall performance of your device.
• Speed and Riding Style: Maintaining a moderate and consistent speed while riding produces maximum operating range. Traveling at high speeds for extended periods of time, frequent starts and stops, and idling will decrease operating range.

Proper use of your brake is vital to ensure safe, efficient stopping. To avoid misuse and potential injury, do not apply sudden or excessive force to your brake. Apply the brake gradually and give yourself enough room to come to a complete stop safely.

SAFETY ALERTS

If a system error occurs or an improper operation is performed while riding your Highlander, the device will alert the user in a variety of ways.

The following are common occurrences that will produce safety alerts. These notices should not be ignored and appropriate action should be taken to correct any improper operation, failure, or errors.

• Prohibited riding surfaces (uneven, too steep, unsafe, etc.)
• Battery voltage is too low.
• The E-Scooter is still charging.
• The E-Scooter is overheating, or the motor temperature is too high.
• When the battery is about to run out of power, the battery icon will flash.
• If any or both tires are blocked, the device will stop after 10 seconds.
• When the battery level has depleted below protection mode, the motor will power off after 15 seconds.
• If a high discharge current is produced during use (such as riding up a steep slope for a long period of time), the motor will shut off after 15 seconds.

SAFETY

HELMETS SAVE LIVES!
Always wear a properly itted helmet that complies with CPSC or CE safety standards when you ride your E Scooter.

Correct Fit:
Make sure your helmet covers your forehead.

Incorrect Fit:
Forehead is exposed and vulnerable to serious injury.

As with all mechanical devices, the Hover-1 Highlander is subject to wear and high stresses. Different materials and components may react to wear or fatigue in different ways. If the design life of a component has been exceeded, it may suddenly fail, possibly causing injuries to the rider. Any form of crack, scratch, or change of coloring in highly stressed areas indicate that the life of the component has been reached and it should be replaced. Do not ride in an abusive manner.

In this manual, the CAUTION sign indicates a hazardous situation which, if not avoided, can cause minor or moderate injury.

In this manual, the WARNING sign indicates a hazardous situation which, if not avoided, can cause serious injury or death.

Great care should be taken with the Hover-1 Highlander when folding and unfolding it. Moving and folding parts can cut skin or pinch if mishandled.

DO NOT RIDE YOUR HOVER-1 HIGHLANDER WITHOUT THE STEERING COLUMN, FOLDING HINGE, AND HANDLEBARS SECURELY LOCKED IN PLACE.

PLEASE READ THE OPERATION MANUAL THOROUGHLY.
Failure to follow the basic instructions and safety precautions listed in the operation manual can lead to damage to your Highlander, property damage, serious bodily injury, and even death.

Thank you for purchasing the Hover-1 Highlander. Please read all instructions carefully before using it and retain this manual for future reference.

• To avoid collisions, falls, and loss of control, please learn how to ride the Highlander safely.
• You can learn how to ride the Highlander by reading the operation manual and watching videos.
• All users are responsible for any consequences caused by violating warning contents or proper operations. Hover-1 can not be held liable.

ATTENTION

1. Use only the supplied charger from Hover-1 with this E-Scooter.
2. The operating temperature range of the charger is 32°F - 104°F (0°C - 40°C).
3. The operating temperature range of the Highlander is 32°F - 104°F (0°C - 40°C).
4. Do not ride on icy or slippery surfaces.
5. Read the operation manual and warning labels before riding.
6. Store the Highlander in a dry, ventilated environment.
7. When transporting the Highlander, avoid violent crashes or impact.

LOW TEMPERATURE WARNING

Low temperatures will affect the lubrication of moving parts inside the Highlander, increasing internal resistance. Additonally, the discharge capacity and capacity of the battery will be significantly decreased.
Use caution when riding the Highlander in cold temperatures (below 40°F/4°C). Doing so may increase the risk of mechanical failures of the E-Scooter, which may lead to damage to your device, property damage, serious bodily injury, and even death.

SAFETY INSTRUCTIONS

• Keep the E-Scooter away from heat sources, direct sunlight, humidity, water, and any other liquids.
• Do not operate the E-Scooter if it has been exposed to water, moisture, or any other liquids to prevent electric shock, explosion, and/or injury to yourself and damage to the E-Scooter.
• Do not use the E-Scooter if it has been dropped or damaged in any way.
• Repairs to electrical equipment should only be performed by the manufacturer. Improper repairs void the warranty and may place the user at serious risk.
• Do not puncture or harm the exterior surface of the E-Scooter in any way.
• Keep the device free from dust, lint, etc.
• Do not use this E-Scooter for anything other than its intended use or purpose. Doing so may damage the E-Scooter or lead to property damage, injury, or death.
• This product is not a toy. Keep out of reach of children.
• Do not expose the batteries to excessive heat such as direct sunlight or an open flame.
• Do not allow hands, feet, hair, body parts, clothing, or similar articles to come in contact with moving parts, wheels, or the drivetrain while the Highlander is running.
• Do not operate or allow others to operate the Highlander until the user understands all instructions, warnings, and safety features described in this manual.
• Check with your doctor if you have a medical condition that could affect your ability to use the Highlander.
• Persons with head, back, neck ailments, or prior surgeries to those areas of the body are not recommended to use the Highlander.
• Do not operate if you are pregnant or have a heart condition.
• Persons with any mental or physical conditions that may make them susceptible to injury or impair their physical or mental capabilities to recognize, understand, and perform all of the safety instructions and assume the hazards inherent in operation should not use the Highlander.

SERIAL NUMBER
Please keep your serial number on file for warranty claims as well as proof of purchase.

Prolonged exposure to UV rays, rain, and the elements may damage the enclosure materials. Store indoors when not in use.

SAFETY PRECAUTIONS

• The first rule of safe riding is to use common sense.
• Different localities and countries have different laws about riding electric transportation devices on public roads. You should check with local officials to ensure you are complying with local traffic law requirements.
• Hover-1 is not liable for tickets or violations given to riders who do not follow local laws and regulations.
• For your safety, always wear a helmet that meets CPSC or CE safety standards. In the event of an accident, a helmet can protect you from serious injury and in some cases, even death.
• Obey all local traffic laws. Obey red and green lights, one-way streets, stop signs, pedestrian crosswalks, etc.
• Ride with traffic, not against it.
• Ride defensively; expect the unexpected.
• Give pedestrians the right-of-way.
• Do not ride too close to pedestrians and alert them if you intend to pass them from behind.
• Slow down at all street intersections and look to the left and right before crossing.
• Your Highlander electric scooter is not equipped with reflectors. It is not recommended that you ride in conditions of low visibility.
• If you are riding your E-Scooter in low-visibility conditions, ensure your LED headlight is turned on, and that you are wearing bright, reflective clothing.

When you ride in low-visibility conditions such as fog, dusk, or night, you might be difficult to see, which could lead to a collision. To increase your level of safety, be sure to wear bright, reflective clothing when riding in low-visibility conditions.

• Do not ride above your skill level. Ensure you have had enough practice with all functions and features of your Highlander.
• Do not ride too fast – with increased speed comes increased risk. If you are moving at a higher speed, small bumps can create strong impacts, leading to a higher risk of injury.
• Do not ride with pets.
• Before stepping on your Highlander, make sure it is placed flat on level ground.
• Do not try to open or modify your Highlander E-Scooter. Doing so voids the manufacturer warranty and may cause your Highlander to fail, resulting in injury or death.
• Do not use the Highlander in a manner that would put people or property in danger.
• If you are riding near other riders, be sure to maintain a safe distance between each other to prevent collisions.
• Be sure to keep your feet on the Highlander at all times. Moving your feet off your Highlander while driving is dangerous and may cause the Highlander to stop suddenly or veer sideways.
• Do not operate the Highlander while under the influence of drugs or alcohol.
• Do not operate the Highlander when you are restless or sleepy.
• Use your best judgment to keep yourself out of dangerous situations with your Highlander.
• Do not ride your Highlander off of curbs, ramps, or attempt to operate in a skate park, empty pool, or in any way similar to a skateboard. Misuse of your Highlander voids the manufacturer warranty and may lead to injury or damage.
• Do not abuse your Highlander. Doing so can damage your unit and cause failure to the operating system, which may lead to injury. Physical abuse, including dropping your Highlander, voids the manufacturer warranty.
• Do not operate in or near puddles of water, mud, sand, stones, gravel, debris, or near rough and rugged terrain.
• The Highlander can be used on paved surfaces that are flat and even. If you encounter uneven pavement, lift your Highlander over and past the obstruction.
• Do not ride in inclement weather: snow, rain, hail, sleet, on icy roads, or in extreme heat or cold.
• Bend your knees when riding on bumpy pavement to absorb the shock and vibrations. This will help you keep your balance.
• If you are unsure if you can safely ride on a specific terrain, step off and carry your Highlander. Always be on the side of caution.

Proper use of your brake is vital to ensure safe, efficient stopping. To avoid misuse and potential injury, do not apply sudden or excessive force to your brakes. Apply your brakes gradually and give yourself enough room to come to a complete stop safely.

• Do not attempt to ride over bumps or objects greater than ½ inch, even when prepared and bending your knees.
• Pay attention. Look where you are riding and be conscious of the road conditions, people, property, and objects around you.
• Do not operate the Highlander in crowded areas.
• Operate your Highlander with extreme caution when indoors, especially around people, property, and narrow spaces.
• Do not operate the Highlander while talking, texting, or looking at your phone.
• Do not ride your Highlander where it is not permitted.
• Do not ride your Highlander near motor vehicles or on public roads.
• Do not travel up or down steep hills.
• The Highlander is intended for use by a single individual, DO NOT attempt to operate the Highlander with two or more people.
• Do not carry anything while riding the Highlander.
• Individuals with lack of balance should not attempt to operate the Highlander.
• Young children and the elderly should not operate the Highlander.
• At higher speeds, always take longer stopping distances into consideration.
• Do not attempt to jump on or off your Highlander.
• Do not attempt any stunts or tricks with your Highlander.
• Do not ride the Highlander in dark or poorly lit areas.
• Do not ride the Highlander near or over potholes, cracks, or uneven pavement or surfaces.
• Do not operate your Highlander off-road.
• Do not turn sharply, especially at high speeds.
• Do not exceed the maximum weight limit of 264 lbs (120 kg).
• Avoid driving the Highlander in unsafe places, including areas with flammable gas, steam, liquid, dust, or fiber that could cause fire and explosion accidents.
• Do not operate near swimming pools or other bodies of water.
• Maintain a safe braking distance during wet conditions.

There may be additional risk of injury if you use your E-Scooter incorrectly. This includes, but is not limited to:

• Jumping your E-Scooter
• Riding over debris or obstacles
• Performing stunts
• Riding off-road
• Riding fast
• Racing other riders
• Riding in an unusual manner

The aforementioned examples add stress to each part of your E-Scooter and can lead to long term damage of the device. Damage to your E-Scooter can lead to an accident or increase your risk of injury. To decrease your risk of injury, use your E-Scooter correctly.

To reduce the risk of injury, adult supervision is required. Never use in roadways, near motor vehicles, on or near steep inclines or steps, swimming pools, or other bodies of water. Always wear shoes, and never allow more than one rider at a time.

@RideHover1

www.Hover-1.com

Manufacturer: DGL Group, Ltd.
2045 Lincoln Highway, Edison, NJ 08817

Documents / Resources

References

• Hover-1™ Rideables™ | Hover-1 Rideables

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