en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
Safety en 1.4 Safe installation WARNING ‒ Risk of electric shock! Incorrect installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing. ▶...
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en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
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en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with flammable cleaning agents that contain solvents may cause an explosion in the appliance.
Safety en 1.6 Safe cleaning and maintenance WARNING ‒ Risk of electric shock! Improper repairs are dangerous. ▶ Never make any technical modifications to the appliance or its features. ▶ Repairs to the appliance should only be carried out by trained specialist staff. ▶ Only use genuine spare parts when repairing the appliance. ▶...
en Preventing material damage Make sure that the length of the ▶ Preventing material damage 2 Preventing material thread on the connection to the water tap is at least 10 mm. damage If the water pressure is too high or too low, the appliance may not be Preventing material damage ATTENTION! able to operate properly.
Environmental protection and saving energy en Remove all detergent residue, Set the maximum spin speed if you ▶ spray residue or other residues im- want to dry the laundry in the tumble mediately if they come into contact dryer afterwards. with the appliance. a The drier the laundry, the shorter the programme duration when dry- ing which, in turn, reduces energy...
en Installation and connection Replace the accessories in ques- ▶ Installation and connection 4 Installation and con- tion before operating the appli- ance. nection → "Accessories", Page 30 Installation and connection Note: The appliance has undergone 4.1 Unpacking the appliance a function test at the factory. This may cause water stains in the appli- ATTENTION! ance, which the first wash cycle re-...
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Installation and connection en If the appliance is tilted at an angle 4.4 Removing the transit greater than 40°, residual water may bolts leak out of the appliance and cause material damage. The appliance is secured for trans- Tilt the appliance carefully. portation using transit bolts on the ▶...
en Installation and connection Remove the power cable from the Push the 4 cover caps downwards. holder. Note: To install the transit bolts to Remove the 4 sleeves. transport the appliance, perform these steps again in the reverse or- der. 4.5 Connecting the appliance Connecting the water inlet hose WARNING Risk of electric shock!
Installation and connection en safety regulations, and should in- Water outlet connection types clude a residual current circuit- This information is intended to help breaker. you to connect this appliance to the water outlet. Insert the mains plug of the appli- ance's power cable in a socket ATTENTION! nearby.
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en Installation and connection To align the appliance, turn the ap- pliance feet. Check that the appli- ance is level using a spirit level. All appliance feet must stand firmly on the ground. Use a WAF 17 wrench to tighten the lock nuts against the housing until they are hand-tight.
Familiarising yourself with your appliance en Familiarising yourself with your appliance 5 Familiarising yourself with your appliance Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
en Familiarising yourself with your appliance Measuring aid for liquid deter- gent → "Inserting the measuring aid for liquid detergent", Page 32 Dispenser II: detergent for the main wash Compartment : Fabric softener Compartment I: Detergent for prewash and soaking 5.3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status.
Before using for the first time en tings by pressing the buttons. The ac- To hide the additional buttons, tivated settings are highlighted briefly press More Options again. brightly on the display. Changing a setting value ATTENTION! If you activate certain settings, the Pressing on the display with force display shows selection buttons and may cause damage.
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en Before using for the first time Add washing powder containing oxygen bleach to compartment II. To prevent foaming, use only half of the amount of detergent recom- mended by the detergent manufac- turer for light soiling. Do not use detergent suitable for woollens or delicates.
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Display en Display 7 Display The display shows the current settings, options or relevant information. Display Note: Additional functions may be available as a result of software updates. If a software update is available, you can find further information in the Home Connect app. Example: Display Display Description...
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en Display Display Description Cosmetics The "Cosmetics" stain type is activated. Sweat The "Sweat" stain type is activated. Oil The "Cooking fat/cooking oil" stain type is activated. Tea The "Tea" stain type is activated. Flashes: Drum cleaning is required.
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Buttons en Buttons 8 Buttons Some buttons are hidden for a re- Buttons Note: Additional functions may be duced display. You can display these available as a result of software up- additional buttons on the display. dates. → "Displaying or hiding additional but- If a software update is available, you tons", Page 19 can find further information in the The selection of programme settings...
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en Buttons Button Selection More information - 1400 Adjust the spin speed or activate (Rinse Hold). Set spin speed in rpm. is selected, the water is not drained at the end of the washing cycle and the spin cycle is deactiv- ated.
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Buttons en Button Selection More information Silent Wash ¡ Activate Activate or deactivate quiet operation, e.g. for operation at night. ¡ Deactivate The operating signals and the informa- tion signals are deactivated and the appliance is adjusted for quiet opera- tion, e.g.
en Programmes Programmes 9 Programmes Programmes Notes ¡ The laundry's care labels provide you with additional information on pro- gramme selection. ¡ Additional functions may be available as a result of software updates. If a software update is available, you can find further information in the Home Connect app.
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Programmes en Programme Description Max. load (kg) Delicates/Silk Wash delicate, washable items made from silk, vis- cose and synthetic fabrics. Use a detergent that is suitable for delicates or silk. Note: Wash especially delicate items or items with hooks, eyelets or clips in a mesh laundry bag. Programme setting: ¡...
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en Programmes Programme Description Max. load (kg) Programme setting: ¡ Max. 60 °C ¡ Max. 1400 rpm Shirts Wash non-iron shirts and blouses made from cot- ton, linen, or synthetic or blended fabrics. Note: Use the Delicates/Silk programme to wash shirts and blouses made from silk or delicate fabrics.
Programmes en Programme Description Max. load (kg) Note: To prevent excessive foaming, remove air from laundry items by rolling them up before you wash them. Programme setting: ¡ Max. 60 °C ¡ Max. 1200 rpm Quick 15'/ Wash items made from cotton, or synthetic or blen- ded fabrics.
en Accessories Accessories 10 Accessories Use original accessories. These have Accessories been made especially for your appli- ance. Note: Some accessories are avail- able in other colours. Contact → "Customer Service", Page 53. Order num- Water inlet hose ex- Extend the water inlet hose for cold water WMZ2381 tension or AquaStop (approx.
Detergents and care products en Note: The lighting for the drum goes Detergents and care products 12 Detergents and care out automatically. products 13.2 Setting a programme The manufacturer's instructions for Detergents and care products use and dosage can be found on the Press the required programme. packaging.
en Basic operation Start the programme. Press down on the insert and re- → "Starting the programme", move the detergent drawer. Page 33 13.3 Adjusting the pro- gramme settings Requirement: A programme has been set. → "Setting a programme", Page 31 Adjust the programme settings. ▶ → "Buttons", Page 23 Observe the information about op- erating logic → Page 18.
Basic operation en Slide the measuring aid forwards. 13.8 Starting the programme Requirement: A programme is set. → "Setting a programme", Page 31 Press . ▶ a The drum rotates and load detec- tion takes place. This can take up to 2 minutes, after which water enters the drum.
en Childproof lock Note: If you want to add laundry, 13.13 Unloading the laundry follow the instructions on the dis- Open the door. play. Remove the laundry from the → "Display", Page 22 drum. Open the door. Add or remove laundry. 13.14 Put the appliance into Close the door.
Home Connect en 14.2 Deactivating the child- 15.1 Setting up the proof lock Home Connect app Requirement: To deactivate the Install the Home Connect app on childproof lock, the appliance must your mobile device. be switched on. Start the Home Connect app and set up access for Home Connect. Press and hold ...
en Home Connect Remote Start is pressed. ¡ 15.4 Activating Wi-Fi on the ¡ Following a power cut. appliance Activating remote start Requirements ¡ The Home Connect menu is called Requirement: The appliance door is up. → Page 35 closed. ¡ The display shows "oFF". Press ...
Basic settings en ¡ Security certificate of the Wi-Fi communication module (to ensure a secure data connection). ¡ The current software and hardware version of your appliance. ¡ Status of any previous reset to factory settings. This initial registration prepares the Home Connect functions for use and is only required when you want to use the Home Connect functions for...
en Cleaning and servicing To reset the appliance to the Press down on the insert and re- ‒ factory settings, press and hold move the detergent drawer. for approx. 3 seconds. Press Basic Settings to save the settings. Cleaning and servicing 17 Cleaning and servi- cing To keep your appliance working effi-...
Cleaning and servicing en Fit the insert and click it into place. Open and remove the mainten- ance flap. Clean the opening for the deter- gent drawer. Slide a sufficiently large container under the opening. Push in the detergent drawer. Take the drain hose out of the holder.
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en Cleaning and servicing Cleaning the drain pump CAUTION - Risk of scalding! When you wash at high temperat- Requirement: The drain pump is ures, the detergent solution gets empty. → Page 39 hot. Since water may remain in the Do not touch the hot detergent ▶...
Cleaning and servicing en Ensure that both impellers can Insert and close the maintenance turn. flap. Insert the pump cap. 17.4 Cleaning the intake Ensure that the parts of the ‒ opening in the rubber pump cap are correctly as- sembled. gasket Regularly check the intake opening in the rubber gasket for any block- ages and clean the intake opening.
en Troubleshooting Troubleshooting 18 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Improper repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
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Troubleshooting en Fault Cause and troubleshooting "E:30 / -80" Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into compartment II (not for outdoor clothing, sportswear or items stuffed with down). Reduce the amount of detergent for the next wash- ▶...
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en Troubleshooting Fault Cause and troubleshooting "E:35 / -10" There is water in the base trough. Turn off the water tap. ▶ Call the after-sales service. ▶ → "Customer Service", Page 53 The appliance is leaking. Turn off the water tap. ▶ Call the after-sales service. ▶...
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Troubleshooting en Fault Cause and troubleshooting The appliance is not Check the circuit breaker in the fuse box. ▶ working. There has been a power cut. Check whether the lighting in your room or other ▶ appliances are working. There is a software fault. To restart the appliance, press and hold for ap- ▶...
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en Troubleshooting Fault Cause and troubleshooting The water is not drain- Drain pump is blocked. ing. → "Cleaning the drain pump", Page 39. ▶ is activated. Continue the programme by selecting Spin or a ▶ suitable programme for draining and pressing ...
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Troubleshooting en Fault Cause and troubleshooting The spin cycle runs The unbalanced load detection system eliminates an several times. imbalance by repeatedly redistributing the laundry. Not a fault – no action required. ▶ Note: When loading, where possible, place large and small items of laundry together in the drum. Different sized items of laundry distribute themselves better during the spin cycle.
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en Troubleshooting Fault Cause and troubleshooting Heavy foam build-up Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into compartment II (not for outdoor clothing, sportswear or items stuffed with down). Reduce the amount of detergent for the next wash- ▶...
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Troubleshooting en Fault Cause and troubleshooting Banging noises, rat- Foreign bodies have got into the drain pump. tling in the drain → "Cleaning the drain pump", Page 39. ▶ pump. Slurping, rhythmical The drain pump is active, the detergent solution is suction noise. pumped out.
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en Troubleshooting Fault Cause and troubleshooting The spin result is not Note: Where possible, mix large and small items in satisfactory. The laun- the drum. Different sized items of laundry distribute dry is too wet/too themselves better during the spin cycle. damp. Start the ...
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Troubleshooting en Fault Cause and troubleshooting Fabric softener re- The use of fabric softener is not supported for the se- mains in the detergent lected programme. drawer. Before washing, check whether the use of fabric ▶ softener is supported for the selected programme. → "Programmes", Page 26 Water is leaking from Dirt on the door or seal causes leaks.
en Transportation, storage and disposal 18.1 Emergency release 19.2 Inserting the transit bolts Releasing the door Secure the appliance before trans- Requirement: The drain pump is portation using transit bolts in order empty. → Page 39 to prevent transport damage. ATTENTION! Escaping water may Use a screwdriver to remove the 4 cause material damage.
Customer Service en 19.4 Disposing of old appli- Customer Service 20 Customer Service ance Detailed information on the warranty Customer Service Valuable raw materials can be re- period and terms of warranty in your used by recycling. country is available from our after- sales service, your retailer or on our WARNING website.
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en Customer Service private users. To ensure protection from water damage, the appliance must be connected to the power supply. ¡ The liability guarantee is valid for the service life of the appliance. ¡ A claim can only be made under the guarantee if the appliance has been correctly installed and con- nected with Aqua-Stop according...
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Consumption values en Consumption values 21 Consumption values The indicated consumption values are approximate. Consumption values The values may deviate from the indicated values depending on water pres- sure, water hardness, water inlet temperature, room temperature, type of laun- dry, amount and soiling of laundry, detergent used, fluctuations in the mains voltage and selected settings.
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en Technical data Length of the wa- 150 cm ter outlet hose Length of the 210 cm power cord...
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Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.
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