Contents Contents Dear Customer Types of safety warning sign Important safety precautions Guidelines and standards 4 General information about the installation Minimum distances Protected area for the installation site Roof installation Wall mounting Product Description Exploded views Connecting up the hydraulics 6 Dimensions Installation Installation Requirements...
1 Dear Customer Dear Customer This manual is intended to help you operate the product safely, properly and eco- • nomically. Please read this manual right through and take note of the safety warnings. • Keep all documentation supplied with this unit in a safe place for future reference.
2 Types of safety warning sign Types of safety warning sign The warning signs use the following symbols and texts. Types of safety warning sign Risk of injury Consequences of risk Avoiding risk DANGER Danger - indicates a situation that could lead to death or lifethreatening injury. ▶...
3 Important safety precautions Important safety precautions This manual contains installation and operating instructions for the air source heat pump. Please keep it for future reference. Read and observe all warnings and enclosed instructions before installing this prod- uct. Failure to observe the safety information and instructions may result in injury or damage to property.
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3 Important safety precautions Article 3.1(b) Electromagnetic Compatibility EN 301 489-1 V2.2.3 EN 301 489-17 V3.2.4 EN IEC 55014-1: 2021 EN IEC 61000-3-2: 2019+A1:2021 EN 61000-3-3: 2013+A2:2021 EN IEC 55014-2: 2021 Article 3.2Effective Use of Spectrum EN 300 328 V2.2.2 Installation Manual...
4 General information about the installation General information about the installation Installation and maintenance must be performed by a qualified installer or service • technician and must comply with all national, state and local codes and/or safety regulations. This heat pump was specially developed for hot water preparation and central •...
4 General information about the installation Protected area for the installation site The heat pump works with the climate and environmentally friendly refrigerant R290. The refrigerant R290 is flammable and heavier than air. The following installation requirements therefore apply: Consider the protection areas shown in the graphics. •...
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4 General information about the installation > 1000 mm > 1000 mm > 1000 mm Fig. 2: Top view of installation on a closed wall Avoid installation near sinks where the refrigerant could collect (also outside the pro- tected area). >1000 mm R290 (propane) is heavier than air and can collect near the ground and in depres- sions.
4 General information about the installation Roof installation CAUTION In the case of a roof installation, the same requirements must be observed as for out- door installations close to the ground. CAUTION In addition, no roof vents and roof drainage systems may be located within the pro- tected area.
4 General information about the installation Wall mounting CAUTION Static requirements for wall mounting Prior to installation, the approval of an appropriate specialist (master builder, etc.) must be obtained. Observe the regional regulations! Accessibility in case of maintenance In the case of maintenance work, the heat pump must be freely accessible and prob- lem-free performance of the work must be ensured.
5 Product Description Product Description The heat pumps transfer heat from the ambient air to the heating water. The heat pump is often used for heating houses and hot water. It can also be used to cool the walls and ceilings in summer, as well as being connec- ted to fan coils.
5 Product Description Exploded views Heat pump EPA09 Liquid storage tank Water inlet temperature sensor/T3 Reactance coil Filter Pressure gauge Circulation pump 4-way valve Condensor temperature sensor/T6 Flow switch Plate heat exchanger Water outlet temperature Compressor high pressure sensor/T8 Waterproof cable gland High pressure temperature sensor/T4 Needle valve...
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5 Product Description Front panel (fan grill) Air inlet panel Air outlet panel Terminal block Front right panel Circuit boards Fan blade Electronic box Chassis heater Electronic box cover Motor for Fan Top cover Right panel Left side panel Rear right panel Installation Manual...
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5 Product Description Heat pump EPA12 | EPA12T Liquid storage tank Filter Pressure gauge Circulation pump 4-way valve Condensor temperature sensor/T6 Flow switch Plate heat exchanger Water outlet temperature Compressor high pressure sensor/T8 Waterproof cable gland High pressure temperature sensor/T4 Needle valve Low pressure temperature sensor/T5...
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5 Product Description Front panel (fan grill) Air inlet panel Air outlet panel Terminal block Front right panel Circuit boards Fan blade Electronic box Chassis heater Electronic box cover Motor for Fan Top cover Right panel Left side panel Rear right panel Installation Manual...
5 Product Description Connecting up the hydraulics Heat pump EPA09 Water return Cable bushing Water flow Operating pressure gauge air inlet air inlet air outlet Installation Manual...
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5 Product Description Heat pump EPA12 | EPA12T Water return Cable bushing Water flow Operating pressure gauge air inlet air inlet air outlet Installation Manual...
6 Dimensions Dimensions Heat pump EPA09 Front view Side view 435 mm 1085 mm 965 mm Rear view Bottom view 690 mm 120 mm 130 mm Installation Manual...
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6 Dimensions Heat pump EPA12 | EPA12T Front view Side view 450 mm 1085 mm 1065 mm Rear view Bottom view 690 mm 80 mm 100 mm Installation Manual...
7 Installation Installation The following general information describes the installation of the heat pump. Read and follow all warnings and instructions before installing this product. Installation Requirements The following components are required and must be provided by the installer: Sanitary fittings •...
7 Installation Installation location DO NOT install the heat pump near hazardous materials or locations. • Do NOT install the heat pump under low-pitched roofs without gutters. • • Take care to avoid excessive water ingress during heavy rainfall. Place the heat pump on a flat, slightly inclined surface, such as a concrete slab or •...
7 Installation Requirements on the installation site The EASYPELL heat pump is designed for outdoor installation. The housing is made of weather-resistant materials. • The heat pump must be installed outdoors on a level and stable surface. The installation site must have sufficient load-bearing capacity. •...
7 Installation Drainage and condensation water During operation, condensate forms on the evaporator, which runs off evenly depend- ing on the ambient temperature and humidity. The more humid the ambient conditions are, the more condensation occurs. The base of the appliance serves as a drip tray for rainwater and condensation. Always keep the drainage openings on the base tray of the appliance free of dirt.
7 Installation Water connection Water connections at the heat pump Shut-off valves must be used at the water inlets and outlets. It is recommended to use stainless steel or PPR pipes for the heat pump piping. Ensure that the flow requirements and flow rates can be met by installing suitable pipe cross-sections, flow limiters and hydraulic balancing.
7 Installation Electrical connection CAUTION Risk of electric shock or electrocution. Make sure that all electrical circuits are switched off before installing the heat pump. CAUTION Wiring faults can lead to improper and dangerous operation. Label all cables before disconnecting cables from the heat pump. ▶...
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7 Installation Wiring diagram EPA 09 01 - Water tank heating element output for relay 230V AC 3A max 02 - Circuit heating element output for relay 230V AC 3A max 01 - SG/PV contact 03 - 3-way valve output for DHW direct 230V AC 02 - Dry contact GND 04 - Neutral 03 - EVU contact...
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7 Installation Wiring diagram EPA 12 01 - Water tank heating element output for relay 230V AC 3A max 02 - Circuit heating element output for relay 230V AC 3A max 01 - SG/PV contact 03 - 3-way valve output for DHW direct 230V AC 02 - Dry contact GND 04 - Neutral 03 - EVU contact...
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7 Installation Wiring diagram EPA 12T 01 - Water tank heating element output for relay 230V AC 3A max 02 - Circuit heating element output for relay 230V AC 3A max 01 - SG/PV contact 03 - 3-way valve output for DHW direct 230V AC 02 - Dry contact GND 04 - Neutral 03 - EVU contact...
7 Installation 7.8.1 Operating Device with Touch screen The operating device is located in a cardboard box next to the electrical connection box. Remove the control panel from the packaging and install it securely inside in a dry and dust-protected location. It should not be exposed to direct sunlight. Ensure that the 4pin cable connection is properly sealed to the wall and the heat pump.
8 Operating the heat pump Operating the heat pump User controls and their function Click on the Home button to display the system measured values of the heat pump. Installation Manual...
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8 Operating the heat pump Symbol Bedeutung Heating mode Hot water mode Cooling mode Heating and hot water mode (hot water function has priority) Cooling and hot water mode (hot water function has priority) Smart mode Performance mode Night mode Vacation mode Compressor active Water pump active...
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8 Operating the heat pump Symbol Bedeutung Hot water preparation Heating Home screen or system display Back Current alarm Fault history Delete Installation Manual...
8 Operating the heat pump Description of the buttons Button Description Function On/Off Switching the heat pump on or off Mode Setting the operating mode Time program Time program settings Settings Check and set system parameters, error code records, WLAN connection, etc. Temperature Temperature setting for heating and cooling setting 1...
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8 Operating the heat pump Button Description Function User Checking and setting the user parameters parameters Factory set- Loading the factory settings (only for technical tings customer service with access code) Power curve View the performance curves of the heat pump graphically.
8 Operating the heat pump Activation of the heat pump In the start menu, press and hold the ON / OFF button for 1 second to confirm the pop-up window that appears. Setting the target water temperature In individual mode (cooling only, heating only, hot water only), click on "+" or to set the desired temperature.
8 Operating the heat pump Setting the operating mode In the start menu, press and hold the "MODE button" for 1 second to switch to the mode selection and set the desired operating mode and the function mode of the device in vacation mode.
8 Operating the heat pump Timer setting Select the Timer function in the Start menu. In the WEEK menu item, you can select the days of the week on which the time pro- gram should be activated. The time program is executed on days marked in white. The time program is not executed on days marked in grey.
8 Operating the heat pump Main Menu Select the "SETTINGS" function in the start menu to call up the main menu. 8.8.1 Device status Select "STATUS" to call up the interface to the device list. Select the relevant device to call up the "Status query" and check the operating sta- tus of the heat pump.
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8 Operating the heat pump Code Description Remark Water return temperature -30 ~ 99° C Water flow temperature -30 ~ 99° C Outside temperature -30 ~ 99° C Flow Gas Temperature 0 ~ 125° C Return gas temperature -30 ~ 99° C Evaporator temperature -30 ~ 99°...
8 Operating the heat pump 8.8.1.1 Forced defrost Forced defrost: Press Settings in the start menu, and then press and hold the corre- sponding device number in the device selection interface of the query status to enter the forced defrost selection interface of the corresponding device. Select YES to defrost the heat pump.
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8 Operating the heat pump Code Description Adjustable range Default value Hysteresis (+/- return) cooling/heating 2° C to + 18° C 2° C target temp Hysteresis (+/- return) DHW target 2° C to + 18° C 5° C temp Domestic hot water set temp. 28°...
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8 Operating the heat pump Code Description Adjustable range Default value Heatcurve coefficient 1 - 30 1 corresponds to real0,1 Frequ. modulating mode after reach- 0= Reduction in frequency after con- ing temperature stant temperature 1= No decrease in frequency after con- stant temperature Outside temperature for starting elec- -20°...
8 Operating the heat pump Factory Settings A security code is required to access the factory settings. If necessary, this can be requested via the EASYPELL factory customer service. The button for loading the factory settings is located in the top right-hand corner of the Factory settings menu.
8 Operating the heat pump 8.11 Automatic adjustment of the heating setpoint temperature The setpoint temperature in heating mode can be automatically adjusted to the • outside temperature (heating curve). • Access conditions: Activate the automatic setting mode for the heating setpoint temperature if parameter P22 = 1 Calculation formula for the heating setpoint temperature: Pset heating setpoint •...
8 Operating the heat pump 8.12 Hot water tank booster heater The starting conditions must fulfill all of the following conditions at the same time: Hot water mode activated. Compressor runtime (P27 - 30min) is reached. Hot water tank target temperature is not reached. 4.
8 Operating the heat pump 8.14 Smart-PV/Grid You activate the smart grid function under parameter S01 (=1). Smart-Grid Operating status Smart-Grid Increased operation Normal operation Reduced operation Smart grid and hot water mode are activated: The heat pump is primarily oper- ated in hot water mode.
9 Precautions for initial commissioning Precautions for initial commissioning Commissioning and operating status check Ensure that the output of the heat pump matches the output specified on the product rating plate. Electrical connections of the appliance: Check the route of the power supply cable and the connection of the protective earth conductor.
10 Power curves (maximum) Power curves (maximum) Power curves EPA 09 Installation Manual...
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10 Power curves (maximum) Power curves EPA 12 Installation Manual...
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10 Power curves (maximum) Pump curve Available pressure and residual head in the heating circuit of the heat pump: Please select the correct pipe cross-sections to ensure that the required amount of water is transferred. Installation Manual...
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