Sonnettech Twin10G User Manual

Thunderbolt adapter

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User's Guide
for Twin10G
Thunderbolt Adapter
Support Note:
This document was up to date at the time of
printing. However, changes to the hardware or
software may have occurred since then. Please check the Sonnet
website for the latest documentation.
1. Go to https://www.sonnettech.com/support/kb/kb.php
2. Navigate to and click the Twin10G link.
3. Click the Manual link.
4. Click the Twin10G User's Guide [English] link and then check the
Document Version information. If the version listed is later than this
document (revision N), click the Download Now button for the latest
version.

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Summary of Contents for Sonnettech Twin10G

  • Page 1 2. Navigate to and click the Twin10G link. 3. Click the Manual link. 4. Click the Twin10G User’s Guide [English] link and then check the Document Version information. If the version listed is later than this document (revision N), click the Download Now button for the latest...
  • Page 2: Table Of Contents

    Driver Download and Installation Steps—Windows Users 4 Twin10G Adapter Connection Steps 5 Verification and Configuration Steps Confirm the Twin10G and Its Ethernet Controllers are Recognized—Mac Users Confirm the Twin10G and Its Ethernet Controllers are Recognized—Windows Users Basic Configuration Steps—Mac Users Performance Tuning Steps—Mac Users...
  • Page 3: Chapter 1 - Introduction, System Requirements, And System Preparation

    Driver Information—macOS and Windows Congratulations on your purchase! The Twin10G is a The drivers that enable the Twin10G adapter to work with Mac Thunderbolt 3 to 10 Gigabit Ethernet (10GbE) adapter that and Windows computers must be downloaded from Sonnet’s enables you to connect your computer with Thunderbolt ports to website;...
  • Page 4: Preparing To Use The Adapter With A Mac Computer

    Preparing to Use the Adapter With a Mac Computer Preparing to Use the Adapter With a Linux Computer To enable the Twin10G to work with your system, you will do the To enable the Twin10G to work with your system, you will do the...
  • Page 5: Twin10G Description

    This lights when the Twin10G adapter is powered, the Thunderbolt cable between the adapter and your computer is plugged in securely, and the computer powered on. Note that if the Twin10G is connected to another Thunderbolt peripheral device instead of directly to the computer, any other Thunderbolt device connected between the computer and adapter must also be powered on before the adapter’s power indicator...
  • Page 6: Power Adapter

    Twin10G adapter and your computer (or other Thunderbolt device in the chain connected to the computer). Connecting the Twin10G to a computer port marked with a generic USB icon ( ) or USB + Charging Port icon ( ) is NOT supported.
  • Page 7: Driver Download/Installation Steps

    This section describes the download and installation of the drivers required to support the Twin10G adapter connected to 3. On the Twin10G page, click the Driver link, and then click your Windows PC. the arrow next to driver software for your computer’s macOS version to display important information.
  • Page 8: Twin10G Adapter Connection Steps

    Note that the power adapter’s power indicator will light at this time. Figure 2 4. Connect the power adapter cable to the Twin10G adapter’s 12V power socket. 5. Go to the next section, Verification and Configuration Steps.
  • Page 9: Verification And Configuration Steps

    Chapter 5 – Verification and Configuration Steps Confirm the Twin10G and Its Ethernet Controllers Are Recognized—Mac Users This page instructs Mac users how to verify the Twin10G is recognized by the computer; Windows users should skip to the next page.
  • Page 10 This section describes how to confirm the Twin10G adapter is recognized by your Windows computer. 1. With the Twin10G adapter connected to a power source and to the computer, turn on the computer. 2. When the computer boots for the first time after connecting the Twin10G adapter, a New Thunderbolt™...
  • Page 11: Basic Configuration Steps-Mac Users

    Basic Configuration Steps—Mac Users Listed below are the basic steps necessary to configure the Twin10G adapter for use with your computer. 1. With the Twin10G adapter connected to your computer and 10GbE infrastructure, open System Preferences, and then click Network.
  • Page 12: Basic Configuration Steps-Windows Users

    Basic Configuration Steps—Windows Users Listed below are the basic steps necessary to configure the Twin10G adapter for use with your computer. 1. With the Twin10G adapter connected to your computer and 10GbE infrastructure, open the Network and Sharing Center control panel (Figure 8).
  • Page 13: Tips, General Information, And Known Issues

    Twin10G Can Provide Up to 15 Watts of Upstream Power chain. If you add additional Thunderbolt devices to the chain, The Twin10G adapter can provide up to 15 watts to bus-powered you may need to experiment with positioning devices closer to or Thunderbolt 3 peripheral devices, enabling them to operate farther from the computer in the chain.
  • Page 14: Warnings, Fcc Compliance, And Support Information

    E-mail: jp.support@sonnettech.com ©2023 Sonnet Technologies, Inc. All rights reserved. Sonnet, SONNETTECH, the Sonnettech logotype, Echo, and Twin10G are trademarks of Sonnet Technologies, Inc. Mac, the Mac logo, MacBook Air, MacBook Pro, and macOS are trademarks of Apple Inc., registered in the United States and other countries.

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