Table of Contents Warranty and Copyright information ................2 Important safety instructions ..................4 Introduction ........................8 Shipping contents ......................8 Projector exterior view ...................... 9 Controls and functions ....................10 Positioning your projector .................... 12 Choosing a location ......................12 Obtaining a preferred projected image size..............13 Adjusting the projector position ..................
Important safety instructions Your projector is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that you follow the instructions mentioned in this manual and marked on the product. 1.
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8. Do not place this product on an unstable 11. Always place the projector on a level, cart, stand, or table. The product may fall, horizontal surface during operation. sustaining serious damage. - Do not use if tilted at an angle of more than 10 degrees left to right, nor at angle of more than 15 degrees front to back.
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50 cm clearance from walls and free flow of air around the projector. supply's power outlet and call BenQ to - Locations where temperatures may become have the projector serviced. excessively high, such as the inside of a car with all windows rolled up.
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Risk Group 2 1. According to the classification of photobiological safety of light sources and light source systems, this product is Risk Group 2, IEC 62471-5:2015. 2. Possibly hazardous optical radiation emitted from this product. 3. Do not stare at operating light source. May be harmful to the eyes. 4.
Introduction Shipping contents Carefully unpack and verify that you have all of the items shown below. If any of these items are missing, please contact your place of purchase. Standard accessories Remote control with Projector Power cord batteries Quick start guide Warranty card* Regulatory statements •...
Projector exterior view 15 16 1. External control panel 11. Projection lens (See Controls and functions on page 10.) 12. Vent (air exhaust) 2. IR remote sensor 13. Audio output jack 3. POWER indicator light/TEMPerature 14. RS-232 control port warning light/LIGHT indicator light 15.
Controls and functions Projector & Remote control All the key presses described in this document are available on the remote control or projector. 6. Arrow keys ( , POWER When the On-Screen Display (OSD) menu Toggles the projector between standby is activated, these keys are used as mode and on.
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Remote control effective 8. SOURCE range Displays the source selection bar. 9. ECO BLANK The remote control must be held at an angle within 30 degrees perpendicular to the Used to hide the screen picture. projector's IR remote control sensor(s) to Do not block the projection lens from function correctly.
Purchase the BenQ Projector Ceiling/Wall screen. Note that a special rear projection Mount Kit from your dealer to mount your screen and the BenQ Projector Ceiling/Wall projector. Mount Kit are required for this installation location.
Obtaining a preferred projected image size The distance from the projector lens to the screen, the zoom setting (if available), and the video format each factors in the projected image size. Projection dimensions • The screen aspect ratio is 16:9 and the projected picture is in a 16:9 aspect ratio 16:9 Screen diagonal Screen Center of lens...
All measurements are approximate and may vary from the actual sizes. BenQ recommends that if you intend to permanently install the projector, you should physically test the projection size and distance using the actual projector in situ before you permanently install it, so as to make allowance for this projector's optical characteristics.
BenQ projector mounting kit and that you ensure it is securely and safely installed. If you use a non-BenQ brand projector mounting kit, there is a safety risk that the projector may fall down due to an improper attachment through the use of the wrong gauge or length screws.
Adjusting the projected image Adjusting the projection angle If the projector is not placed on a flat surface or the screen and the projector are not perpendicular to each other, the projected image becomes trapezoidal. You can screw the adjuster feet to fine-tune the horizontal angle. To retract the feet, screw the adjuster feet in a reverse direction.
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Correcting keystone Keystoning refers to the situation where the projected image becomes a trapezoid due to angled projection. • To correct the distorted image: 1. Display the 3D Keystone correction page from the following menus. • The setup wizard during the projector initial setup •...
Connection When connecting a signal source to the projector, be sure to: 1. Turn all equipment off before making any connections. 2. Use the correct signal cables for each source. 3. Ensure the cables are firmly inserted. Notebook or desktop computer A/V device HDMI RS-232...
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Connecting audio The projector has built-in mono speaker(s) which are designed to provide basic audio functionality accompanying data presentations for business purposes only. They are not designed for, nor intended for stereo audio reproduction use as might be expected in home theater or home cinema applications.
Operation Starting up the projector 1. Plug the power cord. Turn on the power outlet switch (where fitted). The power indicator on the projector lights orange after power has been applied. 2. Press on the projector or on the remote control to start the projector.
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Step 3: Specify 3D Keystone, and choose to activate Auto Vertical Keystone. For more information about keystone, see Correcting keystone on page 4. If you are prompted for a password, press the arrow keys to enter a 6-digit password. See Utilizing the password function on page 5.
Using the menus The projector is equipped with 2 types of On-Screen Display (OSD) menus for making various adjustments and settings. • Basic OSD menu: provides primary menu functions. (See Basic Menu on page • Advanced OSD menu: provides full menu functions. (See Advanced Menu on page To access the OSD menu, press MENU on the projector or remote control.
Likewise, when you wish to switch from the Advanced OSD menu to the Basic OSD menu, follow the instructions below: 1. Go to System > Menu Settings > Menu Type and press OK. 2. Press to select Basic. Your projector will switch to the Basic OSD menu. Securing the projector Using a security cable lock The projector has to be installed in a safe place to prevent theft.
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2. Write down the number and turn off your projector. Please write down the recall code, and contact BenQ 3. Seek help from the local BenQ service center to decode the number. You may be required to Recall Code: provide proof of purchase documentation to...
Switching input signal The projector can be connected to multiple devices at the same time. However, it can only display one full screen at a time. When starting up, the projector automatically searches for the available signals. Be sure the Advanced menu - Display > Auto Source Search menu is On if you want the projector to automatically search for the signals.
Menu operation Please note that the on-screen display (OSD) menus vary according to the signal type selected and the projector model you are using. The menu items are available when the projector detects at least one valid signal. If there is no equipment connected to the projector or no signal detected, limited menu items are accessible.
Cinema/HDR10 Rename Picture Mode Details Adjustment Off/Low/High Brightness 0–100 Contrast 0–100 Sharpness 0–15 Gamma Selection 1.8/2.0/2.1/2.2/2.3/2.4/2.5/2.6/BenQ Native (for Bright picture mode) Color Temperature Normal/Cool/Warm (for the rest picture modes) R Gain/ Color Temperature G Gain/ 0–200 Tuning B Gain R Offset/...
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Function descriptions Menu Descriptions The projector is preset with several predefined picture modes so that you can choose one to suit your operating environment and input signal picture type. • Bright Maximizes the brightness of the projected image. This mode is suitable for environments where extra-high brightness is required.
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There is one user-definable mode if the current available picture modes are not suitable for your need. You can use one of the picture modes (except the User/HDR-User mode) as a starting point and customize the settings. • Copy Settings From 1.
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• Gamma Selection Gamma refers to the relationship between input source and picture brightness. • 1.8/2.0/2.1/BenQ: Select these values according to your preference. • 2.2/2.3: Increases the average brightness of the picture. Best for a lit environment, meeting room or family room.
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• Color Management The Color Management provides six sets (RGBCMY) of colors to be adjusted. When you select each color, you can independently adjust its range and saturation according to your preference. To make adjustments, press the / arrows to highlight an independent color from among Red (R), Green (G), Blue (B), Cyan (C), Magenta (M), Yellow (Y) or White (W).
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The following audio output formats are provided to achieve the audio performance you desire: LPCM supports 2 channel audio output, RAW (Up Audio Output to 5.1) supports up to 5.1 channel audio output, and RAW+ (Object-Based) Format supports Dolby Atmos audio output. The default setting Auto selects a suitable output format for the audio system.
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3. Main menu: Display Structure Menu Options Aspect Ratio Auto/4:3/16:9 Auto Source Search Off/On Source Rename HDMI-1/HDMI-2 Auto/Frame Sequential/ 3D Mode Frame Packing/Top-Bottom/ Side by Side/Off 3D Sync Invert Disable/Invert Signal Format Auto/Limited/Full Equalizer HDMI-1/HDMI-2 Auto/1/2/3/4/5 EDID HDMI-1/HDMI-2 Enhanced/Standard HDMI Settings HDMI Device Off/On Control...
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This projector supports playing three-dimensional (3D) content transferred through your 3D-compatible video devices and contents, such as PlayStation consoles (with 3D game discs), 3D Blu-ray players (with 3D Blu-ray discs), and so on. After you have connected the 3D video devices to the projector, wear a pair of 3D glasses and make sure the power is on to view 3D contents.
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• Signal Format Selects a suitable RGB color range to correct the color accuracy. • Auto: Automatically selects a suitable color range for the incoming HDMI signal. • Limited: Utilizes the Limited range RGB 16-235. • Full: Utilizes the Full range RGB 0-255. •...
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4. Main menu: Installation Structure Menu Options Auto/Front/Front Ceiling/Rear/Rear Projector Position Ceiling H: -30 – +30 3D Keystone V: -30 – +30 R: -30 – +30 Top Left Top Right 4 Point Adjustment Bottom Left Bottom Right Test Pattern On/Off High Altitude Mode On/Off 9600/14400/19200/38400/57600/...
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We recommend you use the High Altitude Mode when your environment is between 1501 m–3000 m above sea level, and ambient temperature is between 0°C–30°C. Operation under "High Altitude Mode" may cause a higher decibel operating noise level because of increased fan speed necessary to improve overall system cooling and performance.
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5. Main menu: System Structure Menu Options Language Menu Type Basic/Advanced Menu Display Time 5 sec/10 sec/20 sec/30 sec/Always Menu Settings Center/Top-Left/Top-Right/ Menu Position Bottom-Right/Bottom-Left Light Source Usage Time Normal Mode ECO Mode Light Source Information Dynamic Mode Equivalent Light Hours Refer to UM for detailed formula Reminder Message Off/On...
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This menu page displays the following information: • Light Source Usage Time Light Source • Light hours used under Normal Mode, ECO Mode, Dynamic Mode. Information • Equivalent Light Hours For details about how to calculate the hours, see Getting to know the light hour on page •...
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6. Main menu: Information Structure Menu Detected Resolution Source Picture Mode Light Source Mode Sound Mode 3D Format Color System Dynamic Range Light Source Usage Time Firmware Version Service Code Function descriptions Menu Descriptions Detected Resolution Shows the timing of the input signal. Source Shows the current signal source.
Maintenance Care of the projector Cleaning the lens Clean the lens whenever you notice dirt or dust on the surface. Please be sure to turn off the projector and let it cool down completely before cleaning the lens. • Use a canister of compressed air to remove dust. •...
Light source information Getting to know the light hour When the projector is in operation, the duration (in hours) of light source usage is automatically calculated by the built-in timer. The method of calculating the equivalent light hour is as follows: 1.
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• Setting Auto Power Off This function allows the projector to turn off automatically if no input signal is detected after a set period of time to prevent unnecessary waste of light source life. To set Auto Power Off, go to the Advanced menu - System > Operation Settings > Power On/Off Settings >...
Troubleshooting The projector does not turn on. Cause Remedy Plug the power cord into the AC power jack on the projector, and plug the power cord into the power There is no power from the power cord. outlet. If the power outlet has a switch, make sure that it is switched on.
Input terminals Please visit below website and choose your country to Digital find your service contact window. HDMI 1/HDMI 2 (2.0b, HDCP 2.2) x 2 http://www.benq.com/welcome Output terminals Speaker 5 watt x1 Audio signal output PC audio jack x 1 Control USB-A 2.0 x 1 (Power supply 5V /1.5 A, Firmware...
RS232 command RS232 pin assignment Serial Serial RTSZ CTSZ Function Type Operation ASCII Write Power On <CR>*pow=on#<CR> Power Write Power Off <CR>*pow=off#<CR> Read Power Status <CR>*pow=?#<CR> Write HDMI (MHL) <CR>*sour=hdmi#<CR> Source Selection Write HDMI 2(MHL2) <CR>*sour=hdmi2#<CR> Read Current source <CR>*sour=?#<CR> Write Mute On <CR>*mute=on#<CR>...
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Read Sharpness value <CR>*sharp=?#<CR> Write Color Temperature-Warm <CR>*ct=warm#<CR> Write Color Temperature-Normal <CR>*ct=normal#<CR> Write Color Temperature-Cool <CR>*ct=cool#<CR> Write Color Temperature-lamp native <CR>*ct=native#<CR> Read Color Temperature Status <CR>*ct=?#<CR> Write Aspect 4:3 <CR>*asp=4:3#<CR> Write Aspect 16:9 <CR>*asp=16:9#<CR> Write Aspect Auto <CR>*asp=AUTO#<CR> Read Aspect Status <CR>*asp=?#<CR>...
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Write Projector Position-Front Table <CR>*pp=FT#<CR> Write Projector Position-Rear Table <CR>*pp=RE#<CR> Write Projector Position-Rear Ceiling <CR>*pp=RC#<CR> Write Projector Position-Front Ceiling <CR>*pp=FC#<CR> Read Projector Position Status <CR>*pp=?#<CR> Write Quick auto search <CR>*QAS=on#<CR> Write Quick auto search <CR>*QAS=off#<CR> Read Quick auto search status <CR>*QAS=?#<CR>...
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Write High Altitude mode on <CR>*highaltitude=on#<CR> Write High Altitude mode off <CR>*highaltitude=off#<CR> Read High Altitude mode status <CR>*highaltitude=?#<CR> Write Set BenQ gamma value <CR>*gamma=value#<CR> Read Gamma value status <CR>*gamma=?#<CR> Write Set HDR Brightness value <CR>*hdrbri=value#<CR> Read Get HDR Brightness value <CR>*hdibri=?#<CR>...
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Write Gain - <CR>*gain=-#<CR> Write Set Gain value <CR>*gain=value#<CR> Read Get Gain value <CR>*gain=?#<CR> Write White Red Gain + <CR>*WRGain=+#<CR> Write White Red Gain - <CR>*WRGain=-#<CR> Write Set White Red Gain value <CR>*WRGain=value#<CR> Read Get White Red Gain value <CR>*WRGain=?#<CR> Color Calibration Write White Green Gain +...
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