Dell Vostro 16 5640 Owner's Manual
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Dell Vostro 16 5640 Owner's Manual

Dell Vostro 16 5640 Owner's Manual

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Vostro 16 5640
Owner's Manual
Regulatory Model: P131F
Regulatory Type: P131F001
March 2024
Rev. A01

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Summary of Contents for Dell Vostro 16 5640

  • Page 1 Vostro 16 5640 Owner's Manual Regulatory Model: P131F Regulatory Type: P131F001 March 2024 Rev. A01...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2024 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents Chapter 1: Views of Vostro 16 5640....................7 Right......................................7 Left......................................7 Top......................................8 Front....................................... 9 Bottom....................................10 Service Tag...................................11 Battery charge and status light ............................11 Chapter 2: Set up your Vostro 16 5640..................12 Chapter 3: Specifications of Vostro 16 5640................15 Dimensions and weight..............................
  • Page 4 After working inside your computer........................31 BitLocker..................................31 Recommended tools................................31 Screw list.....................................32 Major components of Vostro 16 5640..........................33 Chapter 5: Removing and installing Customer Replaceable Units (CRUs)........36 Base cover..................................36 Removing the base cover............................36 Installing the base cover ............................38 Memory module..................................
  • Page 5 Clearing BIOS (System Setup) and System passwords..................101 Chapter 9: Troubleshooting....................... 102 Handling swollen rechargeable Li-ion batteries......................102 Locate the Service Tag or Express Service Code of your Dell computer ............102 Dell SupportAssist Pre-boot System Performance Check diagnostics.............. 103 Running the SupportAssist Pre-Boot System Performance Check.............. 103 Built-in self-test (BIST)..............................103...
  • Page 6 Backup media and recovery options........................... 106 Wi-Fi power cycle................................106 Drain residual flea power (perform hard reset)......................106 Chapter 10: Getting help and contacting Dell................108 Contents...

  • Page 7: Chapter 1: Views Of Vostro 16 5640

    Views of Vostro 16 5640 Right Figure 1. Right view 1. SD-card slot Reads from and writes to the SD card. The computer supports the following card types: ● Secure Digital (SD) ● Secure Digital High Capacity (SDHC) ● Secure Digital Extended Capacity (SDXC) 2.

  • Page 8: Top

    A USB Type-C to DisplayPort adapter (sold separately) is required to connect a DisplayPort device. Figure 3. Top view 1. Privacy shutter Slide the privacy shutter to cover the camera lens and protect your privacy when the camera is not in use. 2. Power button with optional fingerprint reader Views of Vostro 16 5640...

  • Page 9: Front

    Move your finger on the touchpad to move the mouse pointer. Tap to left-click and two fingers tap to right-click. Front Figure 5. Front view 1. Left microphone Provides digital sound input for audio recording and voice calls. Views of Vostro 16 5640...

  • Page 10: Bottom

    1. Right speaker Provides audio output. 2. Service Tag label The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your computer and access warranty information. 3. Network port Connect an Ethernet (RJ45) cable from a router or a broadband modem for network or Internet access, with a transfer rate of 10/100/1000 Mbps.

  • Page 11: Service Tag

    5. Left speaker Provides audio output. Service Tag The service tag is a unique alphanumeric identifier that allows Dell service technicians to identify the hardware components in your computer and access warranty information. Figure 7. Service Tag Battery charge and status light The following table lists the battery charge and status light behavior of your Vostro 16 5640.

  • Page 12: Chapter 2: Set Up Your Vostro 16 5640

    Follow the on-screen instructions to complete the setup. For more information about installing and configuring Ubuntu, search in the Knowledge Base Resource at www.dell.com/support. For Windows: Follow the on-screen instructions to complete the setup. When setting up, Dell Technologies recommends that you: ● Connect to a network for Windows updates. NOTE: If connecting to a secured wireless network, enter the password for the wireless network access when prompted.
  • Page 13 This software delivers intelligent features that automatically fine-tune your computer for the best possible audio, power, and performance. Get the most out of your Dell device with intelligent, personalized technology from MyDell. Following are the key features of MyDell: ●...
  • Page 14 Table 3. Locate Dell apps in Windows (continued) Resources Description Dell Digital Delivery Download software applications, which are purchased but not preinstalled on your computer. For more information about using Dell Digital Delivery, search in the Knowledge Base Resource at Figure 13. Dell www.dell.com/support. Digital Delivery SupportAssist SupportAssist proactively and predictively identifies hardware and software issues on your computer and automates the engagement process with Dell Technical support.

  • Page 15: Chapter 3: Specifications Of Vostro 16 5640

    ● Maximum: 1.98 kg (4.36 lb) the configuration that is ordered and manufacturing variability. Processor The following table lists the details of the processors that are supported for your Vostro 16 5640. Table 5. Processor  Description Option one Option two...

  • Page 16: Chipset

    10 W Ultra Performance 17 W 17 W 17 W NOTE: Processor clock speeds and thermal design power differ according to the thermal mode selected in the My Dell app on your computer. Processor cache 12 MB 12 MB 12 MB...

  • Page 17: Memory

    Memory The following table lists the memory specifications of your Vostro 16 5640. Table 7. Memory specifications  Description Values Memory slots Two SODIMM Memory type DDR5 Memory speed 5200 MT/s Maximum memory configuration 32 GB Minimum memory configuration 8 GB...

  • Page 18: Internal Slots

    Model number Realtek RTL8111H Transfer rate 10/100/1000 Mbps Wireless module The following table lists the Wireless Local Area Network (WLAN) module that is supported on your Vostro 16 5640. Table 11. Wireless module specifications  Description Values Model number Realtek RTL8852BE...

  • Page 19: Audio

    M.2 2230 PCIe NVMe Class 25 solid- Gen4 PCIe NVMe Up to 1 TB state drive Media-card reader The following table lists the media cards that are supported on your Vostro 16 5640. Table 14. Media-card reader specifications  Description Values Media-card type...

  • Page 20: Keyboard

    The maximum capacity supported by the media-card reader varies depending on the standard of the media card that is installed on your computer. Keyboard The following table lists the keyboard specifications of your Vostro 16 5640. Table 15. Keyboard specifications  Description...
  • Page 21 Scroll up the document or page Fn + PgDn Scroll down the document or page Fn + left arrow Home (move to the beginning of the document) Fn + right arrow End (move to the end of the document) Specifications of Vostro 16 5640...

  • Page 22: Camera

    For more information about touchpad gestures available on Windows, see the Microsoft Knowledge Base article at support.microsoft.com. Power adapter The following table lists the power adapter specifications of your Vostro 16 5640. Table 20. Power adapter specifications  Description Values Type...

  • Page 23: Battery

    Operating and storage temperature ranges may differ among components, so operating or storing the device outside these ranges may impact the performance of specific components. Battery The following table lists the battery specifications of your Vostro 16 5640. Table 21. Battery specifications  Description...

  • Page 24: Display

    If your battery charge is depleted, connect the power adapter, turn on your computer, and then restart your computer to reduce the power consumption. Display The following table lists the display specifications of your Vostro 16 5640. Table 22. Display specifications  Description...

  • Page 25: Fingerprint Reader (Optional)

    The following table lists the sensor of your Vostro 16 5640. Table 24. Sensor  Sensor support Adaptive Thermal Performance Accelerometer GPU—Integrated The following table lists the specifications of the integrated Graphics Processing Unit (GPU) supported by your Vostro 16 5640. Table 25. GPU—Integrated  Controller Memory size Processor...

  • Page 26: Multiple Display Support Matrix

    Multiple display support matrix The following table lists the multiple display support matrix for your Vostro 16 5640. Table 26. Multiple display support matrix  Graphics Card Direct Graphics Controller Supported external displays Supported external Direct Output Mode with computer internal display...

  • Page 27: Comfortview Plus

    ComfortView mode can be enabled and configured using the Dell CinemaColor application. ComfortView mode complies with TÜV Rheinland's requirement for low blue light displays. Low blue light: Dell ComfortView software technology reduces harmful blue light emissions to make extended screen time easy on your eyes.

  • Page 28: Chapter 4: Working Inside Your Computer

    You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that is shipped with the product or at www.dell.com/regulatory_compliance.

  • Page 29: Safety Precautions

    Ensure that your computer is shut down and the AC adapter is disconnected. a. Hold the <B> key on the keyboard and press the power button for 3 seconds or until the Dell logo appears on the screen. b. Press any key to continue.

  • Page 30: Esd Field Service Kit

    Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable. Two recognized types of ESD damage are catastrophic and intermittent failures.

  • Page 31: Transporting Sensitive Components

    It is recommended to always use the traditional wired ESD grounding wrist strap and protective anti-static mat when servicing Dell products. In addition, it is critical to keep sensitive parts separate from all insulator parts while performing service and use anti-static bags for transporting sensitive components.

  • Page 32: Screw List

    Screw list NOTE: When removing screws from a component, it is recommended to note the screw type, and the quantity of screws, and then place them in a screw storage box. This is to ensure that the correct number of screws and correct screw type is restored when the component is replaced.

  • Page 33: Major Components Of Vostro 16 5640

    The bracket is bundled with the system board as a service part and MUST NOT be removed from the system board. Major components of Vostro 16 5640 The following image shows the major components of Vostro 16 5640. Working inside your computer...
  • Page 34 Figure 15. Major components of Vostro 16 5640 1. Base cover 2. Battery 3. System board 4. Wireless card 5. Memory modules 6. Palm-rest and keyboard assembly 7. Speakers 8. Display assembly 9. Touchpad bracket 10. Touchpad assembly 11. M.2 2230 solid-state drive with thermal plate...
  • Page 35 16. Power button with optional fingerprint reader NOTE: Dell provides a list of components and their part numbers for the original computer configuration purchased. These parts are available according to warranty coverage purchased by the customer. Contact your Dell sales representative for purchase options.

  • Page 36: Chapter 5: Removing And Installing Customer Replaceable Units (Crus)

    Removing and installing Customer Replaceable Units (CRUs) The replaceable components in this chapter are Customer Replaceable Units (CRUs). CAUTION: Customers can replace only the Customer Replaceable Units (CRUs) following the safety precautions and replacement procedures. NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Base cover Removing the base cover Prerequisites...
  • Page 37 Removing and installing Customer Replaceable Units (CRUs)

  • Page 38: Installing The Base Cover

    Figure 16. Removing the base cover Steps 1. Remove the six (M2x5.5) screws and loosen the two captive screws that secure the base cover to the palm-rest and keyboard assembly. 2. Using a plastic scribe, pry open the base cover starting from the recesses, which are located in the U-shaped indents at the top edge of the base cover, near the hinges.
  • Page 39 Removing and installing Customer Replaceable Units (CRUs)
  • Page 40 Figure 17. Installing the base cover Steps 1. Place the base cover on top of the palm-rest and keyboard assembly. 2. Align the screw holes on the base cover with the screw holes on the palm-rest and keyboard assembly, and snap the base cover latches into place.

  • Page 41: Memory Module

    About this task The following images indicate the location of the memory module and provide a visual representation of the removal procedure. NOTE: Vostro 16 5640 supports a dual-channel RAM memory configuration. Figure 18. Removing the memory module Steps 1. Lift the Mylar to access the memory module.

  • Page 42: Installing The Memory Module

    The following images indicate the location of the memory module and provide a visual representation of the installation procedure. NOTE: Vostro 16 5640 supports a dual-channel RAM memory configuration. Figure 19. Installing the memory module Steps 1. Lift the Mylar to access the memory-module slot.

  • Page 43: M.2 Solid State Drive

    3. Slide the memory module firmly into the memory-module slot at an angle. 4. Press down on the memory module to snap it into place on the system board. Ensure that the memory-module retention clips have locked the memory module into place. NOTE: If you do not hear the click, remove the memory module and reinstall it.

  • Page 44: Installing The Solid-State Drive

    Installing the solid-state drive Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task CAUTION: Avoid touching the solid-state drive thermal pad, as it may reduce the thermal performance. The following images indicate the location of the solid state drive and provide a visual representation of the installation procedure.

  • Page 45: Wireless Card

    Wireless card Removing the wireless card Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. About this task The following images indicate the location of the wireless card and provide a visual representation of the removal procedure. Figure 22.

  • Page 46: Installing The Wireless Card

    Installing the wireless card Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the wireless card and provide a visual representation of the installation procedure. Figure 23.

  • Page 47: Speakers

    Table 30. Antenna-cable color scheme (continued) Connector on the Antenna-cable color Silkscreen marking wireless card Auxiliary Black ▲ (black triangle) 3. Place the wireless-card bracket on the wireless card. 4. Align the screw hole on the wireless-card bracket with the screw hole on the system board. 5.
  • Page 48 Figure 24. Removing the speakers Steps 1. Disconnect the battery cable from its connector (BATT) on the system board. 2. Disconnect the speaker cable from its connector (SPK) on the system board. NOTE: To disconnect the speaker cable from the system board, pry up the bottom side of the cable connector’s head first and then pull it away from the connector (SPK) on the system board.

  • Page 49: Installing The Speakers

    3. Remove the speaker cable from the routing guides on palm-rest and keyboard assembly. 4. Lift the speakers, along with the cable, off the palm-rest and keyboard assembly. Installing the speakers Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task NOTE: If the rubber grommets are pushed out when removing the speakers, push them back in before replacing the...
  • Page 50 Figure 25. Installing the speakers Steps NOTE: If the rubber grommets are pushed out when removing the speakers, push them back in before replacing the speakers. Using the alignment posts and rubber grommets, place the speakers in the slots on the palm-rest and keyboard assembly. Removing and installing Customer Replaceable Units (CRUs)

  • Page 51: Fan

    NOTE: Ensure that the alignment posts are threaded through the rubber grommets on the speakers. After placing speakers on the palm-rest and keyboard assembly, ensure that rubber grommets are seated into the slot and installed on the speakers properly. 2. Route the speaker cable along the bottom side of the palm-rest and keyboard assembly, over the wireless-antenna cables. Then secure the speaker cable into the routing guides on the palm-rest and keyboard assembly.

  • Page 52: Installing The Fan

    Figure 26. Removing the fan Steps 1. Disconnect the fan cable from its connector (FAN) on the system board. 2. Remove the two screws (M2x5.5) that secure the fan to the palm-rest and keyboard assembly. 3. Lift the fan, along with the fan cable, off the palm-rest and keyboard assembly. Installing the fan Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
  • Page 53 Figure 27. Installing the fan Steps 1. Place and align the fan, along with fan cable, in the slot on the palm-rest and keyboard assembly. 2. Align the screw holes on the fan to the screw holes on the palm-rest and keyboard assembly. 3.

  • Page 54: Chapter 6: Removing And Installing Field Replaceable Units (Frus)

    ● If the battery gets stuck inside your computer as a result of swelling, do not try to release it as puncturing, bending, or crushing a rechargeable Li-ion battery can be dangerous. In such an instance, contact Dell technical support for assistance. See www.dell.com/contactdell.

  • Page 55: Disconnecting The Battery Cable

    Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. About this task The following image indicates the location of the battery and provides a visual representation of the removal procedure. Figure 28. Removing the battery Steps 1.
  • Page 56 Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Remove the battery. About this task The following image indicates the location of the battery cable and provides a visual representation of the removal procedure. Figure 29.

  • Page 57: Connecting The Battery Cable

    CAUTION: DO NOT pull the battery cable to disconnect it from the battery. This may damage the battery or the battery cable. Connecting the battery cable CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.

  • Page 58: Installing The Battery

    Figure 30. Connecting the battery cable Steps 1. Connect the battery cable to the connector on the battery and close the latch. 2. Route the battery cable through the routing guides on the battery. Next steps 1. Install the battery. 2.
  • Page 59 Figure 31. Installing the battery Steps 1. Place the battery, along with the battery cable, in the slot on the palm-rest and keyboard assembly. 2. Align the screw holes on the battery to the screw holes on the palm-rest and keyboard assembly. NOTE: While installing the battery, insert the cut-outs on the battery into the hooks on the palm-rest and keyboard assembly.

  • Page 60: Heat Sink

    3. Replace the five screws (M2x3.5) to secure the battery to the palm-rest and keyboard assembly. 4. Connect the battery cable to its connector (BATT) on the system board. Next steps 1. Install the base cover. 2. Follow the procedure in After working inside your computer.

  • Page 61: Installing The Heat Sink

    Figure 32. Removing the heat sink Steps 1. Loosen the four captive screws that secure the heat sink to the system board. NOTE: Loosen the four captive screws in the reverse sequential order mentioned on the heat sink [4 > 3 > 2 > 1]. 2.

  • Page 62: Touchpad

    Figure 33. Installing the heat sink Steps 1. Place the heat sink in the slot on the system board. 2. Align the screw holes on the heat sink to the screw holes on the system board. 3. Tighten the four captive screws to secure the heat sink to the system board. NOTE: Tighten the four captive screws in the sequential order mentioned on the heat sink [1 >...

  • Page 63: Installing The Touchpad Assembly

    About this task The following images indicate the location of the touchpad assembly and provide a visual representation of the removal procedure. Figure 34. Removing the touchpad assembly Steps 1. Open the latch and disconnect the touchpad cable from its connector (TP) on the system board. 2.
  • Page 64 About this task NOTE: Ensure that the touchpad is aligned with the guides available on the palm-rest and keyboard assembly, and the gap on either sides of the touchpad is equal. The following images indicate the location of the touchpad assembly and provide a visual representation of the installation procedure.

  • Page 65: Display Assembly

    3. Follow the procedure in After working inside your computer. Display assembly Removing the display assembly CAUTION: The information in this section is intended for authorized service technicians only. CAUTION: The maximum operating angle for the display-panel hinge is 135 degrees. Prerequisites 1.

  • Page 66: Installing The Display Assembly

    Figure 36. Removing the display assembly Steps 1. Remove the three screws (M2.5x5) from the left hinge and two screws (M2.5x5) from the right hinge that secures the display assembly to the palm-rest and keyboard assembly. 2. Disconnect the display cable from its connector (eDP) on the system board. 3.
  • Page 67 About this task NOTE: Ensure that the display hinges are opened to the maximum before replacing the display assembly on the palm-rest and keyboard assembly. The following images indicate the location of the display assembly and provide a visual representation of the installation procedure.

  • Page 68: I/O-Board Cable

    Figure 37. Installing the display assembly Steps 1. Place the display assembly on a clean and flat surface. 2. Slide the palm-rest and keyboard assembly at an angle and place the palm-rest and keyboard assembly on the display assembly. NOTE: The power-adapter port is secured in place by the right hinge.

  • Page 69: Installing The I/O-Board Cable

    Figure 38. Removing the I/O-board cable Steps 1. Open the latch and disconnect the I/O-board cable from its connector (IO) on the system board. 2. Open the latch and disconnect the I/O-board cable from its connector on the I/O board. 3.

  • Page 70: I/O Board

    Figure 39. Installing the I/O-board cable Steps 1. Place the I/O-board cable on the palm-rest and keyboard assembly. 2. Connect the I/O-board cable to its connector on the I/O board and close the latch. 3. Connect the I/O-board cable to its connector (IO) on the system board and close the latch. Next steps 1.

  • Page 71: Installing The I/O Board

    Figure 40. Removing the I/O board Steps 1. Remove the three screws (M2.5x5) that secure the left hinge to the palm-rest and keyboard assembly. 2. Open the left hinge to a 90-degree angle to access the I/O board. 3. Open the latch and disconnect the I/O board cable from its connector on the I/O board. 4.
  • Page 72 Figure 41. Installing the I/O board Steps 1. Align the ports on the I/O board to the port openings on the palm-rest and keyboard assembly. 2. Carefully slide and place the I/O board at an angle, on the palm-rest and keyboard assembly. 3.

  • Page 73: Power Button

    Power button Removing the power button CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Remove the board. About this task The following image indicates the location of the power button and provides a visual representation of the removal procedure.

  • Page 74: Installing The Power Button

    Installing the power button CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the power button and provides a visual representation of the installation procedure.

  • Page 75: Power Button With Optional Fingerprint Reader

    Power button with optional fingerprint reader Removing the power button with optional fingerprint reader CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover.

  • Page 76: Installing The Power Button With Optional Fingerprint Reader

    Installing the power button with optional fingerprint reader CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task NOTE: This procedure applies only to computers shipped with a power button with fingerprint reader installed.

  • Page 77: Power-Adapter Port

    Next steps 1. Install the board. 2. Install the base cover. 3. Follow the procedure in After working inside your computer. Power-adapter port Removing the power-adapter port CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites 1.

  • Page 78: Installing The Power-Adapter Port

    Figure 46. Removing the power-adapter port Steps 1. Remove the two screws (M2.5x5) that secure the right hinge to the system board and the palm-rest and keyboard assembly. 2. Open the right hinge at a 90 degree angle to access the power-adapter port. 3.

  • Page 79: System Board

    Figure 47. Installing the power-adapter port Steps 1. Align and place the power-adapter port in the slot on the palm-rest and keyboard assembly. NOTE: The power-adapter port is secured in place by the right hinge. There is no screw, tape, or adhesive securing the power-adapter port to the palm-rest.
  • Page 80 Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Remove the memory module. 4. Remove the solid-state drive. 5. Remove the wireless card. 6. Remove the fan. 7. Remove the heat sink. NOTE: When removing the system board to replace/access other parts, the system board can be removed with the heat sink attached to it in order to simplify the procedure and preserve the thermal bond between the system board and...
  • Page 81 The following images indicate the location of the system board and provide a visual representation of the removal procedure. Removing and installing Field Replaceable Units (FRUs)
  • Page 82 Figure 49. Removing the system board Steps 1. Remove the two screws (M2.5x5) that secure the right hinge to the palm-rest and keyboard assembly. 2. Open the right display hinge at an angle of 90 degrees. 3. Disconnect the following cables on the system board: a.

  • Page 83: Installing The System Board

    6. Carefully lift and remove the system board from the palm-rest and keyboard assembly. Installing the system board CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task NOTE: When installing the system board to replace/access other parts, the system board can be installed with the heat...
  • Page 84 Figure 50. System board overview 1. I/O board cable (IO) 2. Wireless card slot (WLAN) 3. Display cable (eDP) 4. Power-adapter port cable (DCIN) 5. Memory slots x2 (DIMM A DDR5 ONLY + DIMM B DDR5 ONLY) 6. Keyboard cable (KB) 7.
  • Page 85 Removing and installing Field Replaceable Units (FRUs)

  • Page 86: Palm-Rest And Keyboard Assembly

    Figure 51. Installing the system board Steps 1. Align the ports on the system board to the port openings on the palm-rest and keyboard assembly. 2. At an angle, carefully slide and place the system board on the palm-rest and keyboard assembly. 3.
  • Page 87 Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Remove the memory module. 4. Remove the solid-state drive. 5. Remove the wireless card. 6. Remove the speakers. 7. Remove the fan. 8. Remove the battery. 9.

  • Page 88: Installing The Palm-Rest And Keyboard Assembly

    Steps After performing the pre-requisites, you are left with the palm-rest and keyboard assembly. Installing the palm-rest and keyboard assembly CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task NOTE: The system board can be installed with the heat sink attached to it in order to simplify the procedure and preserve...
  • Page 89 4. Install the board. 5. Install the display assembly. 6. Install the I/O-board cable. 7. Install the touchpad assembly. 8. Install the heat sink. 9. Install the battery. 10. Install the fan. 11. Install the speakers. 12. Install the wireless card.

  • Page 90: Chapter 7: Software

    ● Windows 11 Pro ● Windows 11 Pro National Academic ● Ubuntu Linux 22.04 LTS Drivers and downloads When troubleshooting, downloading, or installing drivers, it is recommended that you read the Dell Knowledge Base article Drivers and Downloads FAQs 000123347. Software...

  • Page 91: Chapter 8: Bios Setup

    BIOS Setup CAUTION: Unless you are an expert computer user, do not change the settings in the BIOS Setup. Certain changes can make your computer work incorrectly. NOTE: Depending on the computer and its installed devices, the items that are listed in this section may or may not be displayed.

  • Page 92: System Setup Options

    Depending on your computer and its installed devices, the items that are listed in this section may or may not be displayed. Table 32. System setup options—Overview menu  Overview Vostro 16 5640 BIOS Version Displays the BIOS version number. Service Tag Displays the Service Tag of the computer.
  • Page 93 Table 32. System setup options—Overview menu (continued) Overview Core Count Displays the number of cores on the processor. Processor ID Displays the processor identification code. Processor L2 Cache Displays the processor L2 Cache size. Processor L3 Cache Displays the processor L3 Cache size. Microcode Version Displays the microcode version.
  • Page 94 Table 33. System setup options—Boot Configuration menu (continued) Boot Configuration By default, the Enable Secure Boot option is enabled. For additional security, Dell Technologies recommends keeping the Secure Boot option enabled to ensure that the UEFI firmware validates the operating system during the boot process.
  • Page 95 Table 34. System setup options—Integrated Devices menu (continued) Integrated Devices NOTE: Depending on the configuration ordered, the microphone setup option may not be available. Enable Internal Speaker Enables the internal speaker. By default, the Enable Intenal Speaker option is enabled. USB Configuration Enable USB Boot Support Enables booting from USB mass storage devices that are connected to external USB ports.
  • Page 96 Table 37. System setup options—Security menu (continued) Security Dell Technologies recommends enabling the Clear option only when TPM data is required to be cleared. PPI Bypass for Clear Commands Allows you to control the TPM Physical Presence Interface (PPI). When enabled, this setting allows the OS to skip BIOS PPI user prompts when issuing the Clear command.
  • Page 97 Allows you to control the automatic boot flow for SupportAssist System Resolution Console and for Dell operating system Recovery Tool. By default, the Dell Auto OS Recovery Threshold value is set to 2. Table 40. System setup options—System Management menu ...

  • Page 98: Updating The Bios

    For more information about this subject, search in the Knowledge Base Resource at www.dell.com/support. Steps 1. Go to www.dell.com/support. 2. Click Product support. In the Search support box, enter the Service Tag of your computer, and then click Search. NOTE: If you do not have the Service Tag, use the SupportAssist feature to automatically identify your computer.

  • Page 99: Updating The Bios In Linux And Ubuntu

    One-Time boot menu on the computer. Most of the Dell computers built after 2012 have this capability, and you can confirm by booting your computer to the F12 One-Time Boot Menu to see if BIOS FLASH UPDATE is listed as a boot option for your computer. If the option is listed, then the BIOS supports this BIOS update option.

  • Page 100: System And Setup Password

    ● BIOS executable file that you downloaded from the Dell Support website and copied to the root of the USB drive ● AC power adapter that is connected to the computer ● Functional computer battery to flash the BIOS Perform the following steps to perform the BIOS update flash process from the F12 menu: CAUTION: Do not turn off the computer during the BIOS update process.

  • Page 101: Deleting Or Changing An Existing System Or Admin Password

    Clearing BIOS (System Setup) and System passwords About this task To clear the system or BIOS passwords, contact Dell technical support as described at www.dell.com/contactdell. NOTE: For information about how to reset Windows or application passwords, see the documentation accompanying Windows or your application.

  • Page 102: Chapter 9: Troubleshooting

    ● Using a non-Dell or incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell that is designed to work with your Dell computer. Do not use a battery from other computers with your computer.

  • Page 103: Dell Supportassist Pre-Boot System Performance Check Diagnostics

    Check diagnostics About this task SupportAssist diagnostics (also known as system diagnostics) performs a complete check of your hardware. The Dell SupportAssist Pre-boot System Performance Check diagnostics is embedded with the BIOS and launched by the BIOS internally. The embedded system diagnostics provides options for particular devices or device groups allowing you to: ●...

  • Page 104: Lcd Power Rail Test (L-Bist)

    LCD Built-in Self-Test (BIST) Dell laptops have a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with the LCD (screen) of the Dell laptop or with the video card (GPU) and computer settings.

  • Page 105: System-Diagnostic Lights

    Diagnostic LED indicates failure to provide input during LCD panel test on Dell SupportAssist Preboot System Performance Check diagnostics. Recovering the operating system When your computer is unable to boot to the operating system even after repeated attempts, it automatically starts Dell SupportAssist OS Recovery. Troubleshooting...

  • Page 106: Real-Time Clock (Rtc Reset)

    It enables you to diagnose hardware issues, repair your computer, back up your files, or restore your computer to its factory state. You can also download it from the Dell Support website to troubleshoot and fix your computer when it fails to boot into their primary operating system due to software or hardware failures.
  • Page 107 6. Install the battery. 7. Install the base cover. 8. Connect the power adapter to your computer. 9. Turn on your computer. NOTE: For more information about performing a hard reset, search in the Knowledge Base Resource at www.dell.com/ support. Troubleshooting...
  • Page 108 Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 47. Self-help resources  Self-help resources Resource location Information about Dell products and services www.dell.com My Dell app...

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