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USER MANUAL LG Digital Signage (MONITOR SIGNAGE) Please read the user manual before using the product to ensure safe and convenient use. Android 11.0 www.lg.com...
Table of Contents Getting Started Connecting the Interactive Digital Board to Multiple Useful Information . . . . . . . . . . . . . . . . . . . .7 Devices Symbols and Notation Rules .
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[Note] Writing on the Board 53 Using the virtual keyboard . . . . . . . . . . . .39 Understanding the Multi-Window . . . . . .40 Getting Started .
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Annotating on Built-in PC (OPS) Contents Controlling the Interactive Digital Board with a Connected Returning to the Interactive Digital Board Mode Device Creating a Smart Class with [LG Managing Connected Devices CreateBoard Share] Using the Connected Device as a Remote Control Using the Connected Device as a Remote Camera Wireless Screen Sharing .
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Joining Video Classes/Meetings from the Interactive Digital Board LG ConnectedCare DMS . . . . . . . . . . . . 140 Using the Interactive Digital Board while Participating in a...
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Malfunction . . . . . . . . . . . . . . . . . . . . . . . 166 Issues Related to Product Use LG CreateBoard Software Network Requirement Guide 156...
Getting Started Useful Information This user manual explains how to use the LG SIGNAGE Interactive Digital Board and its accessories. The product specifications or content contained in this user manual may be changed without notice to improve product quality. Symbols and Notation Rules This user manual uses the following symbols and notation rules to aid user understanding.
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Image Images are used to help users understand the content. When describing the components of the screen, each component is marked with a number, and the description is added below the corresponding image. UI (User Interface) The UI visible on the screen is displayed in the following way. •...
Copyright Notice Information The copyright of this user manual belongs to LG Electronics Inc. It is prohibited by law to use or reproduce part or all of the contents of this user manual without the prior permission of LG Electronics Inc.
Safety Precautions The safety precautions are intended to guide users to use the product safely and correctly, thereby proactively preventing accidental damage or personal injury. Therefore, users must read and understand the contents before using the product. Power Supply and AC Adapter Safety Guidelines Warning •...
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Warning • Do not disassemble, repair or modify the power cord or AC adapter by yourself. There is a risk of fire or electric shock. • The power cord serves as the main power disconnection device. Install the product near a power socket for easy operation.
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Installation Precautions Warning • Make sure to contact the service center before installing the product. Incorrect installation may result in electric shock or malfunction. • Do not drop or apply excessive force to the product. Doing so may result in injury or damage to the product. •...
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Caution • Do not install the product in a place with electromagnetic interference. • Installing the product in a distinct place other than one with the normal conditions of use may lead to serious problems with image quality, lifespan, and appearance due to the influence of the surrounding environment.
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Precautions When Cleaning Product Warning • Always keep the product and inside of the product clean. If dust accumulates inside the product for a long period without being cleaned, fire may break out or product may be damaged. • Contact the service center for internal cleaning of the product. Incorrect cleaning may result in electric shock, fire, or damage to the product.
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Precautions When Using Product Warning • Do not use the product in any environment that exceeds the temperature or humidity limits. This may cause an electric shock or product malfunction. • If you are using the product for a long time, take occasional breaks to protect your eyesight. Prolonged use without breaks may weaken your eyesight.
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Warning • Do not touch the product after it has been exposed to sunlight or strong light since it will be hot. • Do not use devices that use high-voltage electricity, such as electric mosquito swatters, near the product. Electric shock may cause product malfunction. •...
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Cautions When Disposing of the Product Caution • This product cannot be disposed of with regular household waste. Dispose of it by strictly following the regulations of your local authority. Precautions When Using Remote Control Warning • Avoid places with high humidity. There is a risk of electric shock or damage to the product. •...
You can record lectures and meetings, including voices, along with writing on the board. In addition, you can instantly share saved content by generating a QR code. • Through the installation of the LG CreateBoard Share app/software, you can share up to 9 screens in real-time with various devices (mobile devices, PCs, etc.) •...
The built-in PC (OPS) refers to a PC installed via the OPS (Open Pluggable Specification) slot. The built-in PC (OPS) is sold separately, so please contact LG Electronics if you want to purchase it. For how to use the built- in PC (OPS), please refer to the following.
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No . Button Name Description Turns the Interactive Digital Board on or off. Mutes sound. (For Built-in PC (OPS)) Starts or manages frequently used apps. Displays a list of apps installed on your computer, or displays saved content. (For Built-in PC (OPS)) Inserts a space between characters. (For Built-in PC (OPS)) Quickly switches between all programs currently in use on your computer.
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No . Button Name Description Direction Button Moves through menu items. Saves or confirms the selected content. Runs the Note app. Returns to the previous step. Changes the channel. Moves the screen up and down, or when a PDF or Word document is opened, moves the page up and down.
Replacing Remote Control Batteries Please replace the batteries as follows. Uses two 1.5V AAA batteries. Open the battery cover of the remote control. Match the polarities of the battery to the (+) and (-) polarities indicated on the remote control. Insert the battery cover from the top, and push the bottom until it clicks into place.
Connecting the Interactive Digital Board to Multiple Devices During classes or meetings, the Interactive Digital Board can be connected to multiple devices. • When connected to a computer or laptop, it can be used as a large monitor. • If connected to an AV device, the AV device's video and audio signals will be output through the Interactive Digital Board.
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Warning • If you are using the Interactive Digital Board as a large monitor connected to the built-in PC (OPS), you should connect the signal cable to the port designated for the built-in PC (OPS). When using the Interactive Digital Board as a digital board, switch the signal cable to the Interactive Digital Board port. •...
Connecting to External PC When displaying a file from an external PC during classes or meetings, connect using the provided signal cable. The Interactive Digital Board supports the feature. Once you turn on the power after connecting the device, the connected device is recognized and ready to use without any additional settings. Connecting via HDMI Cable You can transfer a computer's video and audio signals to the Interactive Digital Board via an HDMI cable.
Connecting via TOUCH Cable You can control contents being played from an external PC such as files, photos, or videos by touching them on the Interactive Digital Board. To use this feature, you must connect the HDMI cable and TOUCH cable. TOUCH �...
Connecting via USB Type-C Cable You can also transmit audio and video signals using a USB Type-C cable. Once connected via a USB Type-C cable, you can control the Interactive Digital Board via touch input from an external PC and vice versa. Moreover, this cable supports a maximum power output of 65 W, allowing for quick charging of your laptops or mobile devices without the need for a dedicated charger. Connect your USB Type-C cable to the (USB Type-C) port located on the front/side of the Interactive Digital Board.
If your Interactive Digital Board does not appear on the list of devices on your external PC, please double- check that both devices are connected to the same wireless internet network. • For detailed instructions on how to share a screen wirelessly, please refer to the following. Wireless Screen Sharing, Sharing Screens Using [LG CreateBoard Share] App...
Connecting Video Devices Playing Video Signals on the Interactive Digital Board You can play video and audio signals on the Interactive Digital Board by connecting AV devices such as HD receivers, DVD and VCR players, and so on. For the best video and audio quality, we recommend using an HDMI cable.
Playing Interactive Digital Board Signals on a Large Display You can play video and audio signals from the Interactive Digital Board by connecting it to a beam projector or a large display device. Connect the HDMI cable to the port on the side of the Interactive Digital Board. Connect the other end of the HDMI cable to the port on the connecting device.
Connecting Peripheral Devices You can connect USB devices such as a mouse or keyboard, as well as headphones, earphones, and microphones. USB Connection You can connect USB devices. Connect the USB device to the port on the front/side of the Interactive Digital Board. Swipe up from the bottom center of the Interactive Digital Board screen to display the [Common settings] menu, and then select the input source.
Headphones, Earphones, and Microphones Connection You can connect and use headphones, earphones, or microphones. Outputting Audio Signals from the Interactive Digital Board You can listen to audio signals from the Interactive Digital Board on earphones or headphones. Connect your headphones or earphones to the port on the bottom of the Interactive Digital Board.
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Inputting Audio Signals to the Interactive Digital Board You can transmit audio signals from sound devices such as synthesisers, amplifiers, keyboard pianos, or microphones by connecting them to the Interactive Digital Board. Connect the output port of the sound device to the port on the bottom of the Interactive Digital Board.
Using the Interactive Digital Board The LG SIGNAGE Interactive Digital Board is a touch-based display, and if you have experience with smartphones or tablets, you can use it proficiently. This product is equipped with an OPS (Open Pluggable Specification, built-in PC (OPS)) slot.
OOBE (Out Of Box Experience) When a user first turns on CreateBoard, the OOBE is displayed. The OOBE consists of a series of screens that guide you through the initial basic settings, enabling users through simple operations to complete the setup and use the product.
Screen Operation You can execute various functions by operating the screen with your hand or touch pen as follows. Image Operations Description Light Press Select and execute the item. Long Press Display and set the details of the item. Drag While Long Move the item to the desired location after selecting Pressing it, or select the desired part in the text.
Using Gesture Functions If you swipe up or down on a specific area of the screen with your hand, hidden features are displayed. Swiping Down from the Top of the Screen When using apps such as browsers, memos, and so on in full-screen mode, swiping down from the top of the screen displays a menu to set the screen display method.
Simply rub the part you wish to erase gently with your palm. Note • You can erase letters and pictures written in apps such as Note and LG CreateBoard Lab. However, text or shapes cannot be erased with the palm gesture.
Using the virtual keyboard When you need to input characters or numbers on the screen, a virtual keyboard will automatically appear. You can move the virtual keyboard to your preferred location and operate it. Note • Depending on the language used, the location of the language switch key on the keyboard varies. •...
Understanding the Multi-Window The Multi-Window feature enables you to run multiple apps at once and display them on one screen. You can have up to four pieces of information displayed at once, allowing you to efficiently exchange or use information by dragging and dropping content from one app to another. You can utilise the screen by splitting it into four, or run multiple apps simultaneously on pop-up windows.
Moving Content Freely In the split-screen state, you can move images or text from one screen to another. Run your desired apps using Multi-Window. Copy and paste the image or text you want by dragging and dropping it to the desired location. Viewing as Pop-Up Screen When the Multi-Window mode is running, long-press the title bar of the split window and drag the screen to the desired location.
Connecting to a Network Connecting via Wi-Fi You can use the internet by connecting to a wireless network. Press at the top of the Home screen. A list of available Wi-Fi networks will appear. Select the Wi-Fi network you want to connect to. If a password is required, you must enter it. Note •...
Connecting via Bluetooth You can use the product in conjunction with a Bluetooth device via Bluetooth communication. → [Settings] → [Wireless & Network] → [Bluetooth] to turn on the Bluetooth In the toolbar, select switch. Set the device you want to connect to enter the Bluetooth pairing mode. When the device you want to connect is displayed in the Bluetooth list, select that device.
Understanding the Screen Start Screen Learn about the Start screen to become familiar with the product. No . Function Description Displays frequently used apps or files on the desktop for quick execution. Refer to the following for more detailed explanations. Shortcuts Understanding the Multi-Window Toolbar Handler...
Home Screen You can create shortcuts to frequently used apps, files, web pages, and features for quick access, modification, or deletion. Adding Shortcuts Adding App Shortcuts Press on the toolbar to display all apps, and select an app you want to set as a shortcut. Drag the app to your desired location on the desktop.
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Adding File or Folder Shortcuts → [Finder] app from the toolbar. Run the After displaying all items, select the file or folder you want to create a shortcut for. Drag the selected item to your desired location on the desktop. The shortcut will be added to your screen. Alternative method: Run the [Finder] app and select the file or folder you want to make a shortcut for.
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Adding Website Shortcuts You can add shortcuts to frequently visited websites on your desktop. → [Browser] app from the toolbar. Run the Open the website you want. Press Click on [Send the quick-link to Desktop]. Designate a name to the website and save it. The shortcut will be added to your screen.
Moving Apps or Folders Long press the item you want to move and drag it to your desired location. Deleting Shortcuts You can delete unwanted shortcuts from your Home screen. Long press the item you want to delete. Select [Remove]. Changing Wallpaper You can change the desktop wallpaper.
Toolbar Handler and Toolbar Toolbar Handler Clicking on the (toolbar handler) on either side of the screen will display a toolbar with immediately executable features. When the toolbar is hidden, you can change the position of the handler up and down the screen side by dragging it.
System Tools It is composed of a go back button, Home button, and recently used apps button, similar to the mobile environment. Icon Function Description Go Back Navigates to the previous screen. Home Navigates to Home screen. A list of recently used apps is displayed. Recently Used •...
App Tools This feature allows you to gather your favourite apps in one place. You can add up to 4 apps to the App Tool. If there are no room for additional apps, you must first delete an existing app from the favourites. Adding Desired Apps to the Toolbar Press to display all apps.
Status Bar Displays the system setting status of the Interactive Digital Board. Clicking on each icon allows you to display or modify the related settings. No . Description Changes the external input source. Adjusts screen brightness. Adjusts the volume of sound output from the Interactive Digital Board. You can set the product as a hotspot to share data with other devices.
[Note] Writing on the Board Experience the familiarity of an analogue board combined with the convenience of a digital display. You can easily write on the board using the features provided by the Note app. Getting Started → [Note] app from the toolbar. The default screen of the [Note] app is displayed. Run the File Options Toolbox...
Writing, Drawing, and Editing Writing and Drawing To write or draw by hand on the Interactive Digital Board, select [Pen]. You can adjust the type, color, and thickness of the pen as you wish. Pen Type Pen Thickness Pen Colour Note •...
Recognizing Hand Drawings When you select from the pen type and draw a simple point, line, or shape, a list of illustrations similar to the hand drawings saved in the Note app appears. You can easily use the illustrations built into the Interactive Digital Board.
Deleting All Content To delete all handwritten or hand-drawn content at once, select [Clean All]. Note • All content on the screen, including handwriting, shapes, tables, and mind maps, is deleted. • Until you save the written content or exit the Note app, you can restore the content to its original state with [Undo].
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Using Rulers and Protractors To use a ruler or protractor, select [Ruler] and then select the option you want to edit. Option Type of Ruler Option Description You can delete the protractor or ruler. Adjusts the angle of the protractor or ruler. Adjusts the horizontal length of the protractor or ruler.
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Displaying Shapes To display various shapes, select [Shapes]. You can use various types of shapes, including solid lines, dotted lines, arrows, 2D shapes, and 3D shapes. Select 3D Shape Form Type Shape Color...
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Recognizing Hand Shapes When you draw a simple line or shape with your hand while is selected among the shape types, the shape drawn is recognized and automatically converted into a neat shape.
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Displaying Mind Maps To use mind maps in classes or meetings, select [Mind map]. Option Description You can delete the selected cell. You can expand the mind map. You can reduce the mind map. Press to display the number of reduced cells as a number.
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You can also select options to edit while the mind map is selected. Option Description [Frame] You can change the color of the mind map. [Text] You can change the color of the text entered in the mind map. [Top] You can move the mind map to the top.
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Creating and Editing Tables To use a table in class, select [Table]. In the pop-up window, you can insert a table by designating the row and the column with your finger. You can also add and delete rows or columns in the inserted table using the displayed options. Option Description You can adjust the size of the table.
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Pasting Sticky-Notes To keep important information on the screen, select [Sticky-Notes]. Option Description You can adjust the size and angle of the sticky note. The text of the sticky note is also adjusted. [Top] You can move the sticky note to the top. [Clone] You can duplicate the sticky note.
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Returning to the State Before/After Modification To return to the state before or after the current screen is modified, select [Undo] or [Redo]. Warning • If you have not saved in the interim, you can return to the state before or after, but if you saved in the interim, you can only return until to the saved state.
Editing Written Content Editing the Content To edit the written content, select [Select]. You can select the handwriting or the image you wrote or drew as an area with a pen or your hand, and then move or adjust the size of the selected object.
Editing Handwriting To edit handwriting, use the options displayed on the selected handwriting. You can change the color of the text and copy them. You can also use various options like converting handwriting to text, searching on the web, etc. Option Description You can adjust the size and angle of the handwriting.
Editing Loaded Images To use images, follow these steps. Select [Menu] → [Import] to load saved images. Select the desired option to edit. Option Description You can adjust the size and angle of the image. [Crop] You can crop the image to the desired area. [SVG] You can convert the image into a vector format.
Saving, Exporting, Sharing Select the menu at the bottom left of the Note app screen. → → [Menu] [Share] [List] Save Saving to Cloud Storage Select [Menu] → [Save]. Google Drive and Microsoft OneDrive are supported for cloud storage. Select [Menu] → [Cloud Storage]. Save As Sharing via Email Select [Menu] →...
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Downloading to Mobile by Scanning QR Code Selecting the [Share] button and scanning the QR code with your mobile phone enables you to download the Note app screen file to your mobile device.
Understanding the Auxiliary Tools Attract students' attention during classes with the special features of the Interactive Digital Board. You can use auxiliary tools in all apps. Adding Desired Auxiliary Tools to the Toolbar You can add or remove frequently used features among the auxiliary tools to the shortcut area to rearrange them. You can add up to 4 tools to the shortcut area.
Adding Annotations Easily and Conveniently Selecting annotations from the auxiliary tools enables you to add annotations or draw on a variety of source files, such as apps, videos, and website documents. You can choose from the following options. Option Description [Select] This is used to stop annotation mode and select other files.
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• [Insert]: Opens the screen with added annotations in the Note app. [More] [Insert (Lab)]: Opens the screen with added notes in the LG CreateBoard Lab app. • • [Share]: Shares the screen with added annotations through a QR code.
Zooming In/Out Selecting [Freeze] from the auxiliary tools enables you to stop the currently playing screen and zoom in/out on a specific part. In the zoomed-in or zoomed-out state, you can choose the following options. Option Description You can enlarge the size of the stopped screen. You can reduce the size of the stopped screen.
[PC]. Note • The built-in PC (OPS) is sold separately. If you want to purchase the built-in PC (OPS), please contact LG Electronics. • For detailed information on using the built-in PC (OPS), refer to the following.
Connecting Input/Output Devices, Adjusting Volume/Screen You can set input/output connection devices by selecting [Menu] from the auxiliary tools. Pressing allows you to finely adjust the volume and screen condition. You can also display the input/output device settings in the following way. •...
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Audio Settings Distinguishes and recommends appropriate acoustic conditions for each location such as standard, meeting, and classroom. You can also set the desired balance. Additionally, you can set to mute when necessary.
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Screen settings You can adjust the screen to the state you want, such as color temperature adjustment, digital color expression, and contrast adjustment. Function Description [Pixel Shift] Supports digital colors to display ultra-high-resolution images. If you enable the feature, you can comfortably view the screen by reducing the [Low Blue Light] blue wavelength, protecting the user's eyes.
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Display Settings Recommends display settings with suitable brightness and contrast, such as Standard, Cold, and Warm. You can adjust these settings as desired. The intensity of blue light emitted from the Interactive Digital Board can also be adjusted for a more comfortable viewing experience. Horizontal, Vertical, and Phase Settings You can set the horizontal, vertical, and phase of the screen.
You can link with the Note app to insert the cut screen as an image. [Insert (Lab)] The cropped screen can be inserted as an image using the LG CreateBoard Lab app. [Mail] You can link with your email account to send the cut screen via email.
Highlighting Specific Areas You can select [Spotlight] in the auxiliary tools to show only a specific part of the screen brightly with a spotlight. Pressing the spotlight tool enables you to select the following options. Option Description [Zoom]: You can adjust the size of the spotlight area. •...
Recording Meeting or Class Content You can select [Record] in the auxiliary tools to record contact-free lectures or meeting content for future reference. You can record with the sound, and can immediately share the recording by generating the QR code. Recording During a class or meeting, press [Record] →...
Splitting Screen You can select [Split-screen] in the auxiliary tools when you need to split the screen to run two apps simultaneously. During a class or meeting, select [Split-screen] in the auxiliary tools. Select and run the app you want to display on split-screen. The app will run on one side of the screen. Select another app to run.
Using the Built-in PC (OPS) Introduction to Built-in PC (OPS) You can install this product with a built-in PC (OPS) equipped in the OPS (Open Pluggable Specification) slot. With a built-in PC (OPS) equipped, you can use various extension functions without the inconvenience of having to connect to an external desktop, and can switch between Windows PC mode and Interactive Digital Board mode as needed.
Connecting the Internet to the Built-in PC (OPS) If you wish to use the internet with the built-in PC (OPS) equipped in the OPS slot, follow these instructions. • Wireless Internet: Connect to the same Wi-Fi network as the Interactive Digital Board. •...
Using Auxiliary Tools on the Built-in PC (OPS) You can use the auxiliary tool functions of the Interactive Digital Board in PC mode as well. Press the toolbar handler on both ends of the PC mode screen to display the auxiliary tools, and then select the necessary auxiliary tools to use them.
• Even if you do not purchase a built-in PC (OPS) from LG Electronics, you can purchase and install the Note 3 program on your personal PC or separately purchased OPS. If you want to purchase it, please contact the LG Electronics sales team.
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Function Set Check out the default icons displayed in all of Note 3's writing modes. Icon Description You can create new files or load existing ones to write on, save, and print them. The screen switches to the PC desktop, and you can use auxiliary tools for writing. You can use graphic materials built into Note 3.
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Slide Options You can add/delete slides or move to other slides. Icon Description You can add slides. The slide management window pops up, allowing you to see the slides you are using at a glance, add, or delete slides. The number of slides is displayed numerically in the icon image. You can move to the previous/next slide.
Utilising the Right Subject Tools for Your Classes Depending on the lecture subject, you can change the writing mode and utilise tools specialised for each mode in your classes. Press on the Note 3 app screen. Tools specialised for each subject are displayed. Note •...
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Math Subject Mode Select on the writing mode toolbar to display tools that can be used in math classes. Experiment with necessary tools such as function graphs, calculators, protractors. English Subject Mode Select on the writing mode toolbar to display tools that can be used in English classes. Experiment with necessary tools such as 4-line grid and lecture templates.
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Physics Subject Mode Select on the writing mode toolbar to display tools that can be used in physics classes. Experiment with necessary tools such as ammeters, voltmeters, and bulbs. Chemistry Subject Mode Select on the writing mode toolbar to display tools that can be used in chemistry classes. Experiment with necessary tools such as the periodic table of elements, alcohol lamps, and flasks.
Annotating on Built-in PC (OPS) Contents You can use the auxiliary tool function of the Interactive Digital Board through the Note 3 program in the built-in PC (OPS) as well. Select from the function set box on the Note 3 writing screen. The screen switches to the desktop of the built-in PC (OPS), and the auxiliary tool toolbar is displayed on the bottom left.
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Annotating on PC Desktop or Materials Select from the Note 3 auxiliary tool toolbar, then annotate. Press twice to specify the color and thickness of the pen.
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Capturing the Desired Screen and Loading it as a Writing Screen → Select from the Note 3 auxiliary tool toolbar, then specify the capture area. • To capture the entire screen, select • To capture a specific rectangular area, select •...
The captured image will be inserted and displayed on the Note 3 app screen. Note • This manual only covers some aspects of the Note 3. For a detailed explanation of the Note 3 features, go to the Note 3 function set, and select [Menu] → [Tip] → [Manual]. Returning to the Interactive Digital Board Mode To switch back to the Interactive Digital Board mode from the external input device mode, perform one of the following actions.
To maintain a stable network environment, if the Miracast option remains turned on but unused for more than 7 days, a Miracast option on/off popup will be displayed. For a smooth and stable connection, it is recommended to use the dedicated video app [LG CreateBoard •...
You can share your iPhone screen wirelessly using the Airplay feature without any additional apps. Ensure that your Interactive Digital Board and iPhone are connected to the same Wi-Fi. → [LG CreateBoard Share] app from the toolbar. Run the Select [Menu] → [Settings].
Both the Interactive Digital Board and PC must be connected to the same Wi-Fi. Check if your Interactive Digital Board and external PC are connected to the same Wi-Fi. → [LG CreateBoard Share] app from the toolbar. Run the Select [Menu] → [Settings].
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Select the window you want to share and press [Share]. • [Full Screen]: You can check the PC full screen, running apps, and others. [Window]: Share by selecting a specific window you want to share the screen of. As only the screen of •...
Sharing Screens Using [LG CreateBoard Share] App Share screens between different devices, such as PCs, smartphones, and tablets, using the [LG CreateBoard Share] app. It can be connected with up to 9 other devices, and you can operate the Interactive Digital Board with the connected device.
System Requirements The requirements for each device to install the LG CreateBoard Share app are as follows. Device OS Version Memory Remark Intel Core i3 3rd 2 GB or higher Generation or higher Dedicated graphics Windows PC Windows 7/10/11 4 GB...
To connect your product and device through the app, you need to install the video sharing app. • Mobile devices: Search for the [LG CreateBoard Share] app in the App Store or Google Store and install it. • PC: Search for the LG CreateBoard Share app in the Microsoft Store, Mac App Store, or Chrome Web Store, then download and install the app.
) on your device screen. <Mobile Device Screen> <Windows PC Screen> Note • The connection code is displayed at the top of the screen even if the [LG CreateBoard Share] app is not running. • You can connect up to 9 different devices. •...
You can display the screen of a device connected to the product on the Interactive Digital Board. Mirroring Launch the [LG CreateBoard Share] app and connect your device to the product. Press [Screen Share] → [Start] in the app of the connected device.
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Note • If a PC is connected to the product, you can share either the default desktop screen or the extended desktop screen. On the default desktop screen, you can only share content from one running program. Displaying Mirrored Screen Control Options Press on a mirrored device to display screen sharing options.
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Viewing Mirrored Screens You can mirror up to 9 different devices. When the mirrored screen appears, you can drag each screen with your hand to change their positions. � � � � � � � � �...
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When you select each mirrored screen on the Interactive Digital Board screen, mirroring options are displayed at the bottom of the screen. The displayed options may vary depending on the file. Icon Description Disconnects mirroring. Displays in full screen. Displays the screen in a pop-up window. Returns the pop-up window to a split screen.
In contrast to mirroring, you can display the Interactive Digital Board screen on a connected device. Synchronizing the Interactive Digital Board with a Device Connect your product and device using the [LG CreateBoard Share] app. Press [Desktop Sync] → [Start] in the app of the connected device. The Interactive Digital Board screen will...
During classes or meetings, you can control the Interactive Digital Board screen from the connected device while the Interactive Digital Board and mobile devices or PC are connected. You need to set permissions to control the product. Press [Devices] on the [LG CreateBoard Share] app screen. A list of connected devices will appear. Note •...
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Annotating on the Interactive Digital Board When the Interactive Digital Board is synchronized to the connected device, will appear next to the connection code at the top of the Interactive Digital Board. Pressing allows you to annotate simply. Eraser CLEAN SAVE INSERT SHARE...
Managing Connected Devices You can check and individually control all devices connected to the Interactive Digital Board. Press [Devices] on the [LG CreateBoard Share] app screen. A list of connected devices will appear. Understanding the Device Management Page The Device Management page displays the names of devices currently connected to the product, their connection status, and individual control options.
Understanding the Control Options • To mirror the connected device on the Interactive Digital Board, press then → [Authorize]. • To control the Interactive Digital Board screen with a synchronized device, press • To transfer files to the connected device, press , then select the file to be sent.
Using the Connected Device as a Remote Camera When synchronized with a mobile device (smartphone, tablet), you can use the Interactive Digital Board as a large display. From the connected mobile device, click [Camera].
[LG CreateBoard Lab] Another writing solution Provides the [Note] app and another writing solution. Additional functions will be provided through future app updates. Note • Refer to the separate [LG CreateBoard Lab] app manual.
[AirClass] A Reliable Teaching Assistant Multiple mobile devices connected to the same network can access the AirClass app simultaneously to make a class where students actively participate. Up to 30 devices can access simultaneously. Joining the Class You can join a class by scanning a QR code or entering the corresponding URL and code number in the browser without the need to download a separate app on your mobile phone.
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Select [Enter] on the Interactive Digital Board, and smartphone users can enter their names to be used in the class to join the class from their own devices.
Asking Questions and Submitting Answers Teachers can ask a question, and all participating students can submit their answers via their mobile phones. These results can be viewed on the Interactive Digital Board screen. Use this feature for activities such as gathering student opinions or guessing the answers to quizzes.
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When voting begins, students select one or multiple answers on their smartphone screens and press the [OK] button. Note • Depending on the voting method set by the teacher, the selection will be fixed to single/multiple choice. • Until voting ends, you can continue to revise and resubmit your answers. Only the last submitted answer will be reflected.
Viewing Statistics Once the voting is complete, an [Answers statistics] pop-up window appears. • Selecting the correct answer on the screen will automatically calculate the percentage of correct answers based on student responses. • Selecting the bar graph will display the names of the students who voted for that answer. Corresponding Responder Correct...
Encouraging Responses You can encourage quick student responses with fun sound effects. Select [Responder] in the AirClass app. A screen for encouraging responses will appear. Press [Start]. A 'booming' sound will be heard and connect with the students' mobile phones. Note •...
Note • The fastest student to submit their answer will see “Submitted Successfully” while the others will see “Submission Failed” on their mobile phones. The name of the student who answered most quickly will be displayed. Press [Reset] to use the response •...
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Enter a message to be displayed on the Interactive Digital Board from the connected device. You can write up to 120 characters and use built-in default emoticons on the device. Press [Send]. The message is posted on the screen in real time. Note •...
Joining During a Class You can also add new students during a class. Select [Manager] in the [AirClass] app. The same screen will appear as when you first run the [AirClass] app. Get the student joining during the class to scan the QR code on their mobile devices, or enter http://class. ifpshare.com in the browser followed by the code number.
Conducting Video Classes/Meetings You can conduct video meetings using video conferencing solutions such as Zoom, Microsoft Teams, or Google Meet on the Interactive Digital Board. Because you cannot install video conferencing apps directly onto the Interactive Digital Board, you can conduct video classes/meetings in the following way.
PC connected to the Interactive Digital Board. • We recommend connecting the Interactive Digital Board and external PC via the [LG CreateBoard Share] app for a stable wireless connection. Refer to the following for detailed instructions on screen sharing through the app.
Using the Interactive Digital Board while Participating in a Class or Meeting You can use the Interactive Digital Board simultaneously while using a video conference solution through the PIP app or multi-window feature. Note • The following assumes that you have installed a video conference solution on the built-in PC (OPS) and completed the signup and account setup.
Using the App [Palette] Mixing and Extracting Colors The Interactive Digital Board can be used as a large canvas for drawing. You can sketch with your desired pen, then mix multiple colors on top to create the necessary shade for coloring. →...
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Toolbox Pen Thickness Pen Type Pen Type Examples Pen Type Examples Pencil Paintbrush Fountain Chalk Marker Airbrush Brush Eraser...
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[Palette] / [ColorBox] You can rub and mix two or more colors on the [Palette] after selecting desired colors from the [ColorBox]. Sample If the color you want is not in the ColorBox, you can extract it from a source with the desired color. Load an image from [Menu] →...
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[Fill] With [Fill], you can fill areas enclosed by lines with a selected color.
[PIP] Linking with External Input Devices You can run another app or annotate on the Interactive Digital Board screen while viewing the screen of a different external input device. → [PIP] app from the toolbar. Run the Volume External Input Device Switching External Devices Option...
[Finder] Browsing Files You can check all folders and files saved in the internal storage of the Interactive Digital Board or in external storage (USB, cloud drive), including documents, videos, pictures, or audios. → [Finder] app from the toolbar. Run the Folder Path File Name Search Storage...
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Selecting [Files] in a folder enables you to use the following options. Option Description [Grid] You can display folders and files as icon images. [List] You can display folders and files in list format. [Sort] You can specify the criteria for listing the order of folders and files. [Select] You can select individual files or all files at once.
[Email] Using Email You can send or receive emails on the Interactive Digital Board by linking your email account. Note • If you are manually linking your work or school email account, we recommend you to inquire about SMTP configuration to your server manager or IT administrator first. Setting Email Manually →...
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Adding an Email Account → [Email] app from the toolbar. Run the → [Settings] → [Add Account]. In the Inbox, select Enter the information for the email account you wish to add. Note → [Settings] app from the toolbar, then selecting •...
[Cloud Drive] You can save and back up files created on the Interactive Digital Board to your cloud drive. It will be synchronized once you log in with the cloud drive account you are using. Note • This product supports Google Drive and Microsoft OneDrive. •...
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Adding a Cloud Drive Account You can add and use multiple cloud drive accounts. Press the cloud drive widget while logged in to the cloud drive. Press [Add Account] in the pop-up window. Select the cloud drive you wish to use, then log in. Saving Documents to the Cloud Drive Documents or notes being created on the Interactive Digital Board can be saved to the cloud drive.
[Browser] Using the Web Browser You can conveniently use the internet without having to connect to other external devices while using the Interactive Digital Board. → [Browser] app from the toolbar. Run the Note • You can change the aspect ratio by pressing at the top of the [Browser] window.
[OfficeSuite] Using the Document Editor & Viewer Program You can view and edit documents without purchasing additional programs related to documents such as PDF or Microsoft Office. → [OfficeSuite] app from the toolbar. Run the [Keeper] Optimising Memory You can optimise storage by deleting unnecessary files and emptying the trash. →...
Registering as an Agent To manage the Interactive Digital Board by registering it to the LG ConnectedCare DMS, you first need to register the Interactive Digital Board as an LG ConnectedCare Agent.
Viewing Registration Screen No . Description You can connect to or disconnect from the DMS server. Displays your account number. Displays your business name. Displays version information. Checks for the latest version and proceeds with the update. Shows the current connection status. The connection status is one of the following three. •...
Creating Groups If you own multiple products, you can manage them by grouping them. Access the LG ConnectedCare DMS webpage and log in. On the main screen, press [Device management]. Press the business name containing your devices, then press [Modify Group].
Screen Lock: Locks the screen touch function of the selected device so it does not respond to screen touch. Registering a Schedule Access the LG ConnectedCare DMS webpage and log in. On the main screen, press [Schedule]. All registered devices are displayed.
File Box as needed. Uploading an App to the File Box Access the LG ConnectedCare DMS webpage and log in. Press in the navigation bar of the main screen. The File Box will be displayed.
Instead of repeating settings for each device, you can duplicate device settings and apply them in bulk to multiple devices. Access the LG ConnectedCare DMS webpage and log in. On the main screen, press [Device management]. A list of registered devices will appear.
In case of emergencies, you can remotely notify the emergency status and send a message. Notifications will be sent to all devices in the group. Access the LG ConnectedCare DMS webpage and log in. Click on the navigation bar on the main screen.
Settings You can configure or change settings used on the Interactive Digital Board, such as network connection, personal information, apps, date and time. → [Settings] app from the toolbar. Run the Wireless and Network Wi-Fi You can connect to a Wi-Fi network, or check and manage settings. Ethernet You can access the wired network by connecting a LAN cable to the wired LAN port of the Interactive Digital Board.
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Crestron Connected The connection status in the server format is indicated in diagrams and text. You can select the server type you want to connect to. (Control System, Fusion To Device, Device To Fusion, XiO Cloud) Content Description [IP Address]: Enter the IP information of the server. •...
Boot Logo You can change the logo shown when you turn on the Interactive Digital Board to an image you want. The logo set initially is the LG logo. Hide Side Toolbar You can hide (minimize) the side toolbar by selecting the desired time option.
Input and Output Touch Sound You can turn on or off the sound when you touch the screen. Sound Output Settings You can change the device that outputs the sound. Input Name Settings You can change the name of the external input source as you wish. You can apply so that the changed name is also displayed in the external input settings window.
System Date and Time You can set how the date and time appearing on the screen are displayed. If you manually set the network time zone, you can specify the date, time, date display format, and time zone. Language and Keyboard You can change the language displayed on the product and the virtual keyboard settings.
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Startup and Shutdown You can control and manage power consumption when using the product. Option Description [Startup Channel] When the product boots up, it can start in the input mode set by the user. [Standby After The product switches to power-saving mode after booting. Although the power Startup(Black Screen)] is on, the screen is turned off.
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USB device. [Mode] • [Mode]: When set to Secure Mode, screen sharing with external devices is blocked and you will be unable to use the LG ConnectedCare DMS function. You can set and manage your password for security. •...
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Mode Selection The mode ([Standard Mode], [Screen Only Mode]) initially set in the OOBE can be changed to suit your user environment. Option Description [Standard Mode] enables all the built-in Android features such as the Web Browser and Whiteboard app. [Standard Mode] These features are available even without any external device connected to CreateBoard.
Administrator Changing the Password Changes the set password. • User Should set the initial password. • The password must be set to 6 digits and cannot be set with the same or continuous numbers. Wake On LAN You can remotely turn on the device using the network. Auto File Deletion Automatically deletes files that exceed the set retention period when the product is turned off.
LG CreateBoard Software Network Requirement Guide Thank you for selecting LG and the LG CreateBoard Interactive Display. To optimize your experience with the software features, please review the following network configuration requirements for setting up your environment. To ensure smooth operation, we suggest adding these addresses to your network’s whitelist.
Appendix Media Specifications Video Codec File Extension Video Audio Max Bitrate .3g2 H.263 Max Resolution: 1920 x 1088 30 Fps, 5 Mbps H.264 Max Resolution: 3840 x 2160 30 Fps, 160 Mbps AAC, AMR_NB H.263 Max Resolution: 1920 x 1088 30 Fps, 5 Mbps MPEG-4 Max Resolution: 1920 x 1088 30 Fps, 50 Mbps H.263...
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Codec File Extension Video Audio Max Bitrate H.264 Max Resolution: 3840 x 2160 30 Fps, 160 Mbps .mpg MPEG-1 MPEG1/2 Layer3, AAC Max Resolution: 1920 x 1088 30 Fps, 80 Mbps .mpeg MPEG-2 Max Resolution: 1920 x 1088 30 Fps, 80 Mbps H.264 Max Resolution: 3840 x 2160 30 Fps, 160 Mbps H.265...
Photo File Format Supported Range Max Resolution: 8000 x 8000 Max Resolution: 8000 x 8000 .bmp Min Resolution: 4 x 4 Preview (Default); full screen playback not allowed Max Resolution: 8000 x 8000 Max Resolution: 8000 x 8000 .gif Min Resolution: 4 x 4 Preview (Default);...
Reception/Transmission Protocol Transmission (Start)(Set ID)(Type)(Command)(Data) (Cr) * (Start): A command to start RS232C control. Starts with 0x3A. * (Set ID): A command to select the settings. The set ID is fixed to 01(30 31). * (Type): A command to configure a feature's settings or check the status of a feature. (Settings: 0x53 / Check: 0x47) * (Command): A command to control the settings.
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01 . [Power] (Command: 30) 06 . [Brightness] (Command: 35) Controls the power on/off of the monitor. Adjusts screen brightness. Transmission Transmission (3A)(30 31)(Type)(30)(Data)(0D) (3A)(30 31)(Type)(35)(Data)(0D) Data 000(30 30 30): Backlight off Data 000(30 30 30)~100(31 30 30) 001(30 30 31): Backlight on 002(30 30 32): Power off 003(30 30 33): Power on 07 .
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11 . [Video Source] (Command: 3A) 14 . [Picture Mode] (Command: 3D) Selects the video source. Select the Picture mode. Transmission Transmission (3A)(30 31)(Type)(3A)(Data)(0D) (3A)(30 31)(Type)(3D)(Data)(0D) Data 000(30 30 30): VGA Data 000(30 30 30): Standard 001(30 30 31): HDMI1 001(30 30 31): Bright 002(30 30 32): HDMI2 002(30 30 32): Soft...
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18 . [Remote Control] (Command: 41) Sends a key code for the IR remote control. Transmission (3A)(30 31)(Type)(41)(Data)(0D) Data 000(30 30 30): Vol+ 001(30 30 31): Vol- 010(30 31 30): Up 011(30 31 31): Down 012(30 31 32): Left 013(30 31 33): Right 014(30 31 34): OK 020(30 32 30): Menu 021(30 32 31): Input Source...
Things to Check Before Reporting a Malfunction If the product is not working properly, check the following before reporting a malfunction. The issue might not be a malfunction. If the issue persists, please contact our customer service center. Note • Checks and measures might differ depending on the model.
Issues Related to Screen Color Symptoms Try the following The screen resolution is • Use PC settings to set the color to 24 bits (True Color) or above. low (16 colors) . The screen color is • Check the connection status of the signal cable. Alternatively, unplug the unstable or looks black graphics card from the PC and plug it back in.
Issues Related to Touch Symptoms Try the following • This issue occurs if the TOUCH cable connecting the PC and the product is not properly connected. Disconnect and reconnect the TOUCH cable after 10 seconds. • Check if the PC's power cord is properly connected to the socket, then restart the PC.
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Symptoms Try the following • The content played (e.g. Paint) may not support Multi-touch. Use content that supports Multi-touch. • Disconnect and reconnect the TOUCH cable after 10 seconds. Multi-touch does not • Try restarting the running content (e.g. Paint). respond .
Issues Related to Afterimages • After-image appears when the product is turned off. – Pixels may be damaged rapidly if a still image is displayed on the screen for a long period of time. Use the screen-saver function. – Switching from a screen with high differences in luminance (black and white or grey) to a darker screen may cause an afterimage.
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