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Summary of Contents for Hinen B5000
- Page 2 · All information in this document is the property of the battery system manufacturer. Any parts of this document shall not be copied or reproduced in any commercial forms. Internal use allowed. · The manufacturer makes no warranties or guarantees, express or implied, with respect to any device and/or software other than this product that may be described in this document, including, but not limited to, any implied warranties of merchantability, fitness for a particular purpose, accuracy or completeness of responses.
- Page 3 This user manual introduces �KWH storage battery system (hereinafter referred to as battery system), including the product introduction, application, installation, commission, maintenance and technical parameters, etc. The battery system can be compatible with H���� inverter. At most � battery systems can be connected in parallel.
- Page 5 �� Storage and package · When you purchase � battery, the list of accessories increases as follows. �.� Storage environment If the equipment is not to be installed or used immediately, please ensure that the storage environment meets the following requirements: ·...
- Page 6 · The ����Wh battery system is installed indoors in a location that ensures that the use of the batteries is not obstructed by the building structure, fixtures and fittings in the room. · The ����Wh battery system is naturally ventilated. The installation location should be clean, dry and well ventilated.
- Page 7 �.�.� Wall mounting installation...
- Page 9 battery system �...
- Page 10 Note: Before plugging in the power cord, please remove the socket protective cover.
- Page 11 �� System operation The circuit breaker between the inverter and the battery and the circuit breaker between the battery and the battery must be installed in accordance with local laws and regulations. All circuit breakers are tooperate in all live (a.c. - active and neutral or d.c. - positive and negative) conductors.
- Page 12 · View Battery Parameters Click on the inverter connected to the battery to open the corresponding interface to view the battery parameters. SN Number �.� Battery parameter viewing and setting Select the right options on SOLARMAN Smart after connecting the battery and the inverter. ·...
- Page 13 Here is the main battery management system � PYLON Protocol related information, including � HINEN Protocol battery voltage, BMS battery current, BMS temperature, BMS maximum charging current, � Growatt Protocol BMS maximum discharging current, BMS SOC and so on. Growcol Protocol �...
- Page 14 �.�.� Normal state �.�.� Alerting Button Indicator Alerting Solution SOC indicator Description SOC indicator Restart the battery. If it' s still not fixed, contact customer service. �%<SOC<��% ��%<SOC<��% ��%<SOC<��% Restart the battery. If it' s still not fixed, contact customer service. ��%<SOC<��% ��%<SOC<���% If the battery does not work properly, press and hold the power switch button...
- Page 15 �.�.� Faulty Button Indicator SOC indicator Alerting Solution Model B���� x� B���� x� B���� x� B���� x� Battery voltage Rechargeable Li-ion Rechargeable Li-ion Rechargeable Li-ion Rechargeable Li-ion sampling wire broken Product name Battery Pack Battery Pack Battery Pack Battery Pack (�.��kWh) (��.��kWh) (��.��kWh)
- Page 16 ��...
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Questions and answers
My inverter does not charge the connected batteries
The Hinen B5000 inverter may not be charging the connected batteries due to one or more of the following reasons:
1. The battery power button is off, preventing communication with the inverter.
2. Circuit breakers of the batteries are disconnected.
3. The SOC (State of Charge) indicator of the battery is off, indicating no active battery.
4. Possible communication failure between the inverter and battery.
5. Faults such as current sensor failure, voltage sensor failure, or main circuit fault.
6. Dead battery or EEPROM failure.
7. Environmental conditions such as temperatures outside the optimal range (15–30℃).
Check each of these conditions to identify and resolve the issue.
This answer is automatically generated
@Mr. Anderson it seems to be the charge/discharge settings in the SOLARMAN app. The inverter is powered on, all circuit breakers are on, LED lights on the inverter, logger and batteries are all on. And the battery is now showing 80% charge in the app. I keep getting alerts now saying that the inverter is turned off, which does not seem to be the case, and batteries are not discharging.