Table of Contents Safety Specifications 8 Safety Issues 9 Environmental Considerations 10 Glossary Of Symbols 11 Introduction 12 Getting Started 14 What you'll need 14 Connecting the Bolt to ProVision 14 Initialization 15 Starting A Recording 16 Connecting Over A Local Area Network 18 Connecting Your Bolt to the Network 18 Connecting Your Bolt to ProVision 19 Starting A Recording 21 What the Bolt Records 22 Record Types at a Glance 22 Understanding Recorded Data 23 Interval Graphs 23 ...
Page 4
Typical Settings and Suggested Uses 24 Additional Tips 25 Daily Profiles 25 How Daily Profiles Work 25 Key Applications 25 Important Notes 25 Further Reading 26 Cycle Histograms 26 How Cycle Histograms Work 26 Key Applications 25 Important Notes 27 Further Reading 27 Minute Histograms 28 How They Work 28 Key Applications 28 Energy Usage 29 How It Works 29 Key Applications 25 Important Considerations 29 Further Reading ...
Page 5
Typical Settings and Applications 31 Choosing the Right Tool 32 Event Change 32 How Event Change Works 32 When to Use Event Change 33 Key Considerations 25 Recommended Settings for Event Change 33 Additional Tips 34 Further Reading 34 Flicker 35 How it Works 35 What's Recorded 35 Typical Settings and Applications 35 Important Considerations: 36 Further Reading 36 Loose Neutral 36 How the Detection Logic Works 37 Key Parameters and Their Role 37 What's Recorded 37 Typical Use and Important Considerations 38 ...
Page 6
What's Recorded 40 Typical Settings and Analysis 40 Considerations 40 Further Reading 41 Accessories 42 Current 42 Voltage 42 Specifications 43 Power Requirements 43 Power Consumption 43 Backup Power 43 LED States 44 Recording Countdown Mode 44 Recording Ready Mode 44 Recording Standby Mode 44 Other States 45 Installation 46 Calibration 47 Appendix 1: Frequently Asked Questions (FAQs) 48 Appendix 2: Troubleshooting 50 ...
Safety Continued To avoid electrical shock, use only the voltage test leads and current measuring accessories provided with the Bolt. ― TLAR current clamps and Flex CT accessories should only be connected to PMI products designated for use with these devices. ― Inspect the voltage test leads and CT signal cables for damage to the insulation before use. ― Do not use if there are visible cuts or punctures to the cable jacket, or inner wires are visible or exposed. ― Do not use chemicals to clean the voltage leads, CT accessories, recorder, electronic enclosures, or any part of the Bolt. Use only a clean, damp cloth to wipe the exterior of these devices. ― The Flex CTs electronics enclosure is sealed and potted for environmental integrity and safety. To ensure safe and reliable operation do not attempt to open the enclosure. Environmental Considerations ...
Introduction Bolt recorders are easy-to-use, line powered power quality recorders that produce accurate readings and professional reports. These recorders can help resolve customer voltage and power quality complaints, record flicker, conduct long-term voltage and current surveys, and detect sub-cycle voltage and current variations. The Bolt will not disrupt or alter the normal power source to which it is connected, as it uses a minimal amount of power from the monitored line connected to CH1 voltage input. Each Bolt gathers and stores interval graph data, recording the average, minimum, and maximum readings for a user-selected interval with up to one-cycle resolution. Even events lasting less than one cycle are revealed in ProVision® or PQ Canvass reports if the recorder is configured to capture the information. The Bolt also calculates derivative power measurements such as power factor, phase angle, reactive power, harmonics, and triggered power quality events. We offer a variety of ways to interact with your device's data. Options include: ProVision®: Power Monitors' well established and long running ● Power Quality (PQ) data analysis software for Windows-based computers. ProVision connects to local Bolts via USB or by existing ...
Page 13
Installing the Bolt is simple, however the same attention to safety as working with any other high-voltage device should always be followed. Please read the Safety Information section of this manual prior to installation. Also see the section entittled Installation for additional infomation. Once the unit has been installed and the recording is complete, the data can be downloaded with ProVision using the USB cable. Our ProVision software allows you to create an array of graphs and reports, each of which provides useful, clearly presented data. If using PQ Canvass, data is sent from the Bolt automatically, and the recorded data can be viewed and analyzed at any time. Real-time data from your device can be accessed and analyzed in multiple ways. You can view it via ProVision by using select laptops and desktop computers. Refer to the ProVision manual for more information. Alternatively, use PQ Canvass to display data on a laptop or desktop using any modern web browser (Chrome, Firefox, Safari, Edge, etc) on any modern operating system (Windows), or on mobile devices and tablets. The PQ Canvass user manual provides further details.
Getting Started What you'll need ● Bolt Recorder Compatible Cables ● ○ 3-Channel Voltage Cable: Used for power connection and monitoring. ○ 3-Channel Boxless CTs: Used for power monitoring. Important: The Boxless CTs are the newest design offered by Power Monitors and are not reverse-compatible with Box CTs. ○ USB Cable: Used for power connection, data transfer, and initialization of the device. ● ProVision® Software ○ Compatible Computer: A Windows-based computer to run ProVision®. ● PQ Canvass Account (Optional): ○ Web-enabled device: Can be a desktop, laptop, tablet, or phone with a modern web browser. Find it at pqcanvass.powermonitors.com ○ ● PMI View (Optional) ○ View data, configure your recorder and perform basic analysis ...
Page 17
Stopping recording: The Bolt stops recording when you halt the ● process through the software or follow safe disconnect procedure. Data retention: Recorded data is stored safely in the Bolt's memory ● even after it has been disconnected from power. USB Download Safe Disconnect: If you're using a USB cable for download, make sure to disconnect the Bolt from its monitored power source properly. Back at your facility: Connect the Bolt to your computer using the USB cable. The LEDs will light up, indicating it's ready. Automatic Data Handling: The Bolt will continue recording after the USB cable is removed and it is connected to AC power (if memory allows). To start a new recording, re-initialize the Bolt. PQ Canvass Note: Data sent to PQ Canvass is stored in the cloud and is not limited by the Bolt's internal memory. A new recording session in PQ Canvass begins when the Bolt is re-initialized. Analyzing Data Refer to the ProVision and PQ Canvass manuals for detailed ●...
What the Bolt Records Starting off, youll want to download any recording from your Bolt for viewing. You can do this be right clicking your Bolt in the Device view, and selecting "Downloading Recording to". 1. Data Collection: Recording What You Need The Bolt is designed to continuously monitor ● voltage and current, creating different record types that enable you to hone in on the information you need most. 2. Triggered Records: Event-Based ● This type of record is activated when specific conditions you set are met (like a voltage spike or sag). ● Pros: Focuses your attention on disturbances and reduces the amount of data you need to analyze. ● Cons: Setting the right thresholds is crucial. If they're too sensitive, you'll get unimportant events; too strict, and you might miss what matters. 3. Non-Triggered Records: Continuous Monitoring ● This type of record constantly collects data, creating a graph-like timeline. ● Pros: You won't miss anything since there are no thresholds to set. This is great for spotting trends in power usage, consistent voltage issues, etc. ● Cons: You may get a lot of data to sift through, some of which might not be immediately relevant. Record Types at a Glance Type What It Does Best For Captures specific Triggered ...
The Basics Within each interval, the Bolt tracks the maximum, minimum, and average values of the selected parameters. For instance, with a one-minute interval, you'll get the highest and lowest RMS voltage experienced within that minute, along with the average. This single- cycle resolution for maximum and minimum values is especially valuable for pinpointing worst-case scenarios and short-lived events. Managing Memory Interval graphs have a finite memory capacity. To ensure you're capturing the most relevant data, you have two options: ● Wrap-around Mode: Enabled via the "Interval Graph Overwrite" setting in ProVision, this mode ensures you always have the most recent data by overwriting the oldest records. ● Fixed Recording: Disabling wrap-around mode preserves the initial part of your recording session, though the Bolt will stop recording interval graphs once memory is full. The Bolt lets you record interval graphs for a wide range of parameters, including voltage, current, various power types (real, reactive, apparent), power factor, and even harmonics magnitudes. Typical Settings and Suggested Uses Here's a breakdown of common settings and when you might use them: ● Interval: The one-minute interval strikes a balance between data resolution and longer recording times. For loads that cycle quickly, use a smaller interval (even down to one cycle). If your priority is extending the recording duration, opt for a larger interval. ● Wrap-around Mode: Ideal when you want the most recent data, such as when you leave the Bolt on-site until a power quality issue is reported. If you need to preserve a specific initial recording period, disable wrap-around. ● Enabled Measures: Selectively enabling different measures (voltage, current, etc) helps manage space. The more measures you record, the quicker the memory will fill. ...
Additional Tips ● Power outages will result in data gaps, which are filled with zeroes on the graphs. ● Consider disabling maximum/minimum traces if you are interested in only averages over a given time. Daily Profiles Daily profiles help you visualize daily trends in voltage, current, power factor, and more. They can serve as a 24-hour snapshot averaged over your entire recording period. While they may not reveal specific power quality events, they're great for understanding average conditions like voltage regulation and load patterns for each day of the week. How Daily Profiles Work ● Averaging: Each day is divided into 96 intervals (15 minutes each). The Bolt calculates the average value (e.g., voltage) within each interval. This average is then combined with the averages from the same interval on previous days. ● No Settings: Daily profiles are always enabled. They keep collecting data as long as your recording runs (up to about a year), so memory isn't an issue. ● Data Types: The Bolt records daily profiles for voltage, current, different power types (real, reactive, apparent), power factor, phase angle, and even voltage/current THD (Total Harmonic Distortion). Key Applications ● Baselining: Daily profiles help establish an average. Recording at a location with a good mix of loads gives you a reference point for distribution conditions. ● Voltage Regulation: Voltage daily profiles pinpoint consistent low/high voltage issues for potential correction. ● Load Patterns: Analyze current or apparent power profiles to see how your load profile evolves over a day. ● Capacitor Bank Optimization: Use power factor and reactive power to fine-tune capacitor bank switching for targeted correction. ● Harmonic Trends: Track when voltage/current harmonic distortion is most prevalent within a day. ...
offer enough data to establish a baseline. ● While interval graphs can also reveal trends, daily profiles are better for spotting patterns within a standard 24-hour period. ● A recording session shorter than 15 minutes will have all zeroes for a daily profile. Further Reading ● Daily Profile Graphs in Provision: Explores how to use daily profile graphs within the Provision software. [library.powermonitors.com/daily-profile-graphs-in- provision] ● Using Standard Deviation to Get More from Daily Profiles: Delves into how standard deviations can enhance daily profile analysis. (PQCanvass only) [library.powermonitors.com/using-standard-deviation-to-get-more-from-daily- profiles] ● Analyzing Voltage Regulation: Provides insights on voltage regulation analysis techniques. [library.powermonitors.com/analyzing-voltage-regulation] Cycle Histograms Cycle histograms offer granular insights into power system behavior, enabling the identification of voltage anomalies, statistical analysis, and distribution line profiling. How Cycle Histograms Work ● Range Segmentation: The histogram functions by dividing a selected measurement range (e.g., voltage) into numerous bins of equal width. These bins act as discrete categories for measurement allocation. ● Cycle Categorization and Counting: For every measured cycle, the corresponding value is rounded to the nearest bin and its counter is incremented. This provides a frequency count for each specific value within the measurement range. ● Temporal Context: It's important to note that histograms do not inherently preserve time sequence information. The count within a bin represents an ...
aggregate over the entire recording period. Use interval graphs or event reports for time-specific event correlation. Key Applications ● Identifying Voltage Extremes: Easily determine the absolute highest and lowest voltage values experienced during the recording period, as well as the frequency of occurrences at those extremes and surrounding ranges. ● Statistical Analysis: Histogram data can be exported and manipulated within spreadsheet software for: ■ Normalization: Convert raw counts to probability distributions. ■ Standard Deviation: Calculate measures of spread or dispersion. ■ Cumulative Probability: Analyze likelihoods and set voltage tolerance thresholds. ● Load and Distribution Profiling: Histograms for current, power, and power factor provide a detailed view of distribution line characteristics and load behavior. Focus analysis on the central portion of the histogram to understand common operating conditions. Important Notes ● The total count of cycles recorded (minus power outage periods) can be derived from the histogram data. ● Histograms are continuously updated throughout the recording session and are not subject to memory limitations. Further Reading ● Histograms In ProVision: Explores how to use histograms within the Provision software. library.powermonitors.com/histograms-in-provision] ...
Energy Usage The Energy Usage report provides comprehensive insights into the cumulative power dynamics across your system, measuring energy in kilowatt-hours (kWh), reactive power in kilovar-hours (kVARh), and apparent power in kilovolt-ampere- hours (kVAh). How It Works ● Continuous Calculation: The Bolt calculates real, reactive, and apparent power values for every cycle and adds them to the running totals throughout your recording session. ● Accounting for Harmonics: These calculations consider the impact of voltage and current harmonics, ensuring accurate measurement even in the presence of waveform distortion. ● Handling Negative Power: Importantly, the report incorporates negative power values. This means that the accumulated totals will reflect both power absorption and generation by a load, as well as instances of leading and lagging power factor. Key Applications ● Energy Consumption Monitoring: Use this report to track the energy used by a specific load. This can be helpful for billing verification or energy efficiency analysis. ● Power Factor Studies: The cumulative reactive power (kVARh) reading can aid in ...
Significant Change The Significant Change record type is designed to isolate and monitor rapid voltage fluctuations. It provides an improved view of power quality events by only reporting those exceeding a user-defined threshold. How It Works ● Continuous Monitoring: Each second, the Bolt compares the highest and lowest RMS voltages against a 'standard' voltage (initially set to your nominal voltage). ● Trigger Threshold: If the difference between the standard and a recorded extreme exceeds your predefined threshold, a significant change is logged. The voltage causing the trigger updates the 'standard' for subsequent comparisons. ● Timestamped Records: Each event is timestamped (to the second) and includes the triggering voltage and channel number for ease of analysis. Key Features ● Single-Cycle Response: Ensures the capture of quick voltage fluctuations. ● Selective Reporting: By filtering out minor deviations, the report highlights only the most relevant events and prevents data overload. ● Memory Management: Each channel can log one significant change per second, optimizing memory usage. Typical Settings and Applications ● Threshold: Defaults to 3V, adjustable between 1V and 8V to match your sensitivity. ● Quick Assessment: The Significant Change report reveals the frequency and ...
■ Peak and lowest voltages encountered during the event. ■ Current levels before, during, and after the event, aiding source identification. ■ Event duration, important for assessing the disturbance's impact. When to Use Event Change ● Targeted Investigations: Since Event Change can generate substantial data, use it strategically. Interval graphs and the Significant Change report offer starting points for identifying events of interest. The Event Change report then provides the necessary details for those specific incidents. ● Assessing Severity: The duration, along with the maximum/minimum voltage deviations, quantify the seriousness of a voltage disturbance. This information aids in determining whether the disturbance falls within acceptable power quality tolerances. ● Troubleshooting Root Causes: By analyzing the patterns in pre-, during, and post- event current values, you can gain clues about whether the monitored load was the likely cause of a voltage sag or if the fault lies elsewhere on the network. Key Considerations ● Flexible Triggering: The ability to customize nominal voltage and threshold settings ensures precise alignment with your system's unique conditions. ● Super-Events for Clarity: ProVision's streamlined grouping of related events eliminates unnecessary complexity and simplifies the analysis process. ● Memory Management: While Event Change is a powerful tool, it can be memory- intensive. Balance the need for detailed granularity with practical memory limitations in your recording strategy. Think of the Event Change report as your power quality detective kit. When other reports flag an issue, it's time to deploy Event Change for a thorough investigation, helping you pinpoint the cause of disturbances and formulate mitigation solutions. ...
equipment experiences (e.g., if it consistently runs at 117V, use that value). ■ Purpose: This setting forms the baseline for detecting disturbances (sags and swells). ● Threshold: ■ The Balancing Act: Set this low enough to catch relevant voltage shifts, but high enough to avoid excessive data generation. ■ Starting Point: 5% of your nominal voltage is a good initial value. Adjust as needed based on observed power quality patterns. ● Minimum Event Time: ■ Avoid Redundancy: Ideally, set this slightly higher than the longest expected sag duration within your system. This helps prevent a single event from triggering multiple reports. Additional Tips ● Disable Unused Channels: If you're not monitoring a particular channel, set its threshold very high (e.g., 500V) to preserve memory. ● Targeted Analysis: Use Event Change in conjunction with other reports. Start with your interval graphs or Significant Change report to identify issues, then use Event Change for detailed analysis of those specific incidents. Further Reading Event Capture Function: Explains how to implement, configure, and use Event ● Change Reports to capture power disturbances and optimize settings. [library.powermonitors.com/event-capture-function] Analyzing Motor Startups with Event Capture: Outlines how Event Capture can ●...
Flicker The Flicker record type is designed to quantify voltage variations that can cause noticeable and potentially irritating light flicker. It utilizes the industry-standard IEEE 141 threshold of irritation curve by default. How it Works ● Analyzing Voltage Fluctuations: The Bolt continuously monitors one- cycle maximum, minimum, and average RMS voltage every second. ● Threshold Comparison: If the difference between these values exceeds predefined percentage thresholds within specified time periods, a flicker event counter is incremented. ● Recording Flicker Events: When the counter surpasses the allowable limit, a flicker record is generated, capturing the date, time, number of triggering voltage events, and the timespan of the flicker. What's Recorded ● Timestamp: Precise date and time of the occurrence. ● Event Count: Total voltage fluctuations exceeding the tolerance thresholds. ● Timespan: Duration over which the flicker occurred. ● Individual Channels: Monitoring and reporting are done independently for each channel. Typical Settings and Applications ...
How the Detection Logic Works The Bolt continuously monitors your system and looks for a very specific pattern of voltage changes. ● Imbalance: One monitored voltage rises significantly, while the other drops. This imbalance is measured against a 'difference' threshold you set. ● Sum Consistency: Despite this imbalance, the sum of the two voltages must remain within a specified 'range' of double the nominal voltage. This is important, as a loose neutral characteristically disrupts voltage distribution but not overall power delivery. ● Duration: The above conditions must persist without interruption for a user- defined number of seconds before a Loose Neutral event is logged. Key Parameters and Their Role ● Difference: The minimum voltage separation required between the two legs to trigger an alert. ● Range: Defines an allowable tolerance around double the nominal voltage. This helps prevent false alarms from normal load variations. ● Duration: Specifies the minimum time the imbalance and sum consistency must be observed before the report is generated. What's Recorded ● Timestamp: Provides the exact date and time when the loose neutral condition was first detected. ● Voltages: The voltage values on each monitored channel at the time of the event. ...
Typical Use and Important Considerations ● Warning Sign: A triggered Loose Neutral report is a strong indication that you should investigate further. Contacting a qualified electrician is often the safest and most effective course of action. ● Not Foolproof: Certain scenarios can cause false positives (e.g., extremely heavy load on one leg). It's also possible for a loose neutral to exist without triggering the report if the loads are perfectly balanced. ● Safety First: Loose neutral situations can be dangerous. Exercise caution when investigating, and consider using other diagnostic tools like interval graphs to gather additional evidence. Further Reading Detecting Loose Neutrals with a Receptacle PQ Monitor: Outlines the dangers of ● loose neutrals and demonstrates how a 120V receptacle PQ monitor can be used to identify the signs of a loose/open neutral. [library.powermonitors.com/detecting-loose-neutrals-with-a-receptacle-pq- recorder] Identifying Loose Neutrals: Explains loose neutrals, their impact on equipment, ● causes, and detection methods using ProVision's Loose Neutral Report. library.powermonitors.com/identifying-loose-neutrals] Loose Neutrals and Grounding: Explores the complexities of loose neutrals in ● scenarios with ground path conductance, emphasizing the safety hazards [library.powermonitors.com/loose-neutrals-and-grounding] ...
How it Works ● Trigger Logic: The Bolt continuously compares the RMS voltage of each cycle against the previous cycle. If the percent change exceeds your 'threshold,' a waveform capture is triggered. ● Trigger Sources: Any voltage channel (above 5V) can trigger. Current waveform capture also utilizes a separate, user-defined threshold. ● Data Capture: When triggered, waveforms from all voltage and current channels are recorded for the triggering cycle, plus the number of pre- and post-trigger cycles you specify. What's Recorded ● Timestamp: Allows correlation with other data (to the nearest cycle). ● Waveforms: The actual voltage and current waveforms, visualized as both graphs and spreadsheets (for advanced analysis). ● Duration: Waveform capture records continue until the trigger condition is no longer met. Wrap-around mode can preserve recent events in case memory fills up during a lengthy disturbance. Typical Settings and Analysis ● Thresholds: Default is 3% for voltage and 40% for current. Adjust these based on your system's sensitivity to disturbances. A lack of waveform captures could indicate too high of a threshold. ● Finding Clues: The shapes of the captured waveforms can reveal insights into the source of disturbances: ■ Sag/Swell Characteristics: Duration, peak voltage, and how they start/end provide valuable information. ■ Harmonics and Distortion: Non-sinusoidal waveforms indicate harmonics. Look for phase shifts to evaluate power factor. ● Finding Correlations: Use timestamps to match waveform captures with ...
LED States Recording Countdown Mode ● Green (single LED): Voltage and current are good on that phase. ● Purple (single LED): Check your current CT connections. It may be installed backward or connected to the wrong phase. ● Orange (single LED): Check that the current CT is connected, that the recorder has been intialized to the proper current range, and that a voltage source is present. ● Orange (rapid blinking, any LED): Indicates a possible configuration issue. Refer to the troubleshooting section. Recording Standby Mode ● LEDs hold solid: The Bolt is ready to start recording. ● Orange: Bolt is connected via USB. ● Yellow: Bolt has a WiFi connection (either through the Bolt's access point or a valid connection to PQ Canvass). ● Blue: A Bluetooth device (typically an Atom) was connected within the last 30 minutes. ● Green: Bolt is not currently connected to any device. Recording Ready Mode ● LEDs off, blink every 6 seconds: The Bolt is actively recording. ■ Orange: Bolt is connected via USB. ■ Yellow: Bolt has a WiFi connection (either through the Bolt's access point or a valid connection to PQ Canvass). ■ Blue: A Bluetooth device (typically an Atom) was connected ...
Installation The voltage connectors are color coded by channel: Channel 1 Black Channel 2 Red Channel 3 Green Common White To power the Bolt from the line, voltage must run between Channel 1 (Black) and Common (White). You don't need to use all channels on the voltage leads. If you wish to observe a single-phase system, only Channel 1 (Black) and Common (White) are needed. Conversely, to measure a 3-phase system all 3 channels must be connected. WHEN CONNECTING THE SIGNAL MEASURING LEADS, DO NOT TOUCH ANY OF THE CONNECTION POINTS. LETHAL VOLTAGES MAY BE PRESENT WHICH CAN CAUSE SERIOUS INJURY OR ...
Appendix 1: Frequently Asked Questions (FAQs) Firmware: How do I check the firmware version in the Bolt using ProVision? 1. To check the firmware version of your Bolt, first connect the Recorder to the PC or Laptop USB port and connect to ProVision. 2. View the recorder information by clicking the [Recorder] tab and then selecting [Identify]. 3. After the identification is complete, click on [View] and the “View Identification Information” window will appear, showing the firmware version of your Bolt. 4. Go to the website: https://powermonitors.com/firmware-chart/ 5. Look at the latest firmware for the Bolt listed on the Firmware Chart and /root/clk_ioctl -p 2 Firmware: How do I manually update Firmware using ProVision: 1. In Provision select [Options] and [Show Advanced Operations] 2. Then select [Recorder] and [switch to standby mode] (if shown) 3. Next select [Recorder] and [Upload firmware] Initializing: How do I initialize my Bolt recorder using ProVision? 1. Connect to the device using ProVision. 2. Click on [Recorder] or right-click on your Bolt in the devices tree. 3. Select [Initialize], which should open up the “Basic Screen” window. 4. Set the desired intervals, channels, circuit types, etc. If necessary, select [Advanced]. For more information on using this, see the ProVision documentation. 5. Click [Finish]. ...
Page 49
2. Right-click the file and select [Export to Word] or [Export to Excel] How do I save my favorite Bolt initialization settings for later use? 1. In ProVision, go to the “Recorder Settings” folder in the devices tree. 2. Right-click on the folder and click [Create Template Settings]. 3. Select [Bolt] from the “Recorder Type” drop-down menu and click [OK]. 4. Select the desired settings on the Basic and Advanced pages 5. Click [Finish] when done 6. Name the new settings template. (e.g. “Default Bolt Settings”) 7. Select [OK] 8. The new template should now be listed under the “Recorder Settings” Folder in the Device Tree column. 9. Drag and drop the template onto the connected recorder you wish to initialize (also listed in the Device Tree) 10.Answer “Yes” to “Would you like to initialize with these settings?” How should I interpret the data recorded by my Bolt? 1. There are many Documents and videos listed on the Power Monitors website. 2. Videos are located on the Support Page: https://powermonitors.com/support 3. To View, Download and Search Technical Documents and Case Studies, go to the Library on the Power Monitors website: https://library.powermonitors.com 4. Or call the Technical Support Team at 1-800-296-412. ...
How do I change the scaling (upper or lower bounds) on a graph? 1. While looking at a graph, select [Tools] and then [Axis Bounds]. 2. In the “upper/Lower Bounds” window, select “Manual Scaling.” 3. You can now change the upper and lower bounds to values of your choice. If you would like to set the bounds to all plots, simply click [Set all scales to this scale] after typing in your desired bounds. 4. Select “Apply" My Bolt will not communicate. What should I do? 1. See Appendix 2 : Troubleshooting 2. Contact the Technical Support Team at 1-800-296-4120. Will I need to buy a site license for ProVision to install it on multiple computers? 1. No. ProVision only works with PMI equipment, so we do not charge the customer in order to make it easier to use our equipment and software. How can I get notified of updated versions of ProVision as they are released? Your Sales Representative can register you to get email updates from PMI Use the ProVision Upgrade Manager to check for new releases. In ProVision, select the [Help] tab and then [Check for Updates]. Can I use the WinScan Utility with my Bolt? No. Winscan does not have the full capabilities as ProVision and is no longer supported. Appendix 2: Troubleshooting There are several things that could cause communication/download problems with PMI equipment. Listed below are PC and software settings to check and procedures to try: 1. Check all cable connections to see if they are tight and free of any corrosion or ...
Page 54
Equipment Return If any PMI product requires repair or is defective, call PMI at (800) 296- 4120 before shipping the unit to PMI. If the problem cannot be resolved over the phone, PMI will issue a return authorization number. For prompt service, all shipments to PMI must include: The billing and shipping address for return of equipment. The name and telephone number of whom to contact for further information. A description of the problem or the work required. A list of enclosed items and serial numbers. A return authorization number. If possible, a copy of the original invoice. Equipment returned to PMI must be shipped with freight charges prepaid. After repair, PMI will return equipment F.O.B. factory. If equipment is repaired under warranty obligation, freight charges (excluding airfreight or premium services) will be refunded or credited to the customer's account. Return equipment to: Power Monitors Inc. 800 North Main Street Mount Crawford, VA 22841 USA Attention: Repair Department ...
Need help?
Do you have a question about the BOLT and is the answer not in the manual?
Questions and answers