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PMI Tensor User Manual

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Tensor Recorder User's Manual
Power Monitors, Inc.

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Summary of Contents for PMI Tensor

  • Page 1 Tensor Recorder User’s Manual Power Monitors, Inc.
  • Page 2 ©2020 Power Monitors, Inc. All Rights Reserved In no event shall the copyright owner or contributors be liable for any direct, indirect, incidental, special, exemplary, or consequential damages (including but not limited to, procurement of substitute goods or services). In no event shall the copyright owner or contributors be liable for any business interruption or loss of use, data, or profits however caused.

  • Page 3: Table Of Contents

    Table of Contents Safety Issues Introduction Available Models Getting Started with the Tensor Recorder Contents of the Tensor Recorder Package Installing the PC software (ProVision®) PQ Canvass Overview Web Administration for the Wi-Fi Tensor Tensor Recorder Operation Overview Tensor Recording Options...
  • Page 4 How do I connect my PC to a Wi-Fi Tensor? How do I add a Wi-Fi connection to Provision? How do I connect ProVision to my cell or Wi-Fi Tensor? How do I join a Tensor to a new Wi-Fi network?

  • Page 5: Safety Issues

    Do not use outdoors or in a wet location (as determined by the National Electrical Code). Although the Tensor Recorder Voltage has been designed and built to be as safe as possible, great care should always be exercised during operation and installation. The National Electric Code should always be followed.

  • Page 6: Introduction

    The Tensor Recorder powers itself from the 120 volt line, consuming up to 4 watts of power. Additionally the Tensor can operate for up to 5 minutes if power is lost. After recording, the data can be downloaded to ProVision, the PC data analysis software, over a cellular or Wi-Fi connection. With ProVision, data may be graphed, turned into reports, and exported to spreadsheets.

  • Page 7: Contents Of The Tensor Recorder Package

    (select Software). The ProVision Wizard default settings are sufficient for most installations. Graphs and reports recorded by the Tensor and available in ProVision and the PQ Canvass website include but are not limited to: • Interval graph and histogram analysis for RMS voltage, RMS current, power factor, displacement...

  • Page 8: Pq Canvass Overview

    PQ Canvass is a cloud-based application that runs completely in a standard web browser - no extra software is required. Recorders, such as the new Tensor, that support PQ Canvass, stream recorded data as it is gathered during the recording session - no need to wait until the “end” of the recording session and download the entire recorder memory.

  • Page 9: Web Administration For The Wi-Fi Tensor

    Web Administration for the Wi-Fi Tensor The Wi-Fi Tensor has configuration settings that can be modified using a Web Browser to access the User Interface (UI). Live readings are also available in the UI. Connecting the Wi-Fi Tensor to a wireless network allows data to be sent to the PQ Canvass website.

  • Page 11: Tensor Recorder Operation Overview

    Later, after the desired data is recorded, the information from the Tensor Recorder is downloaded into ProVision. If the Tensor has the cellular option, or a network configured WiFi Tensor, the data may also be sent to the PQ Canvass website.

  • Page 12: Pc Communications With The Tensor Recorder

    ProVision connects with the Tensor using the Wi-Fi IP address. The Tensor Recorder communicates with ProVision running on a PC or laptop to receive its initialization and to download data. The green LED flashes 5 seconds on, 1 second off, when connected to ProVision and in the idle mode.

  • Page 13: Cellular Communications

    For questions and instructions on cellular connectivity, refer to the ‘Frequently Asked Questions’ at the end of this manual. A Tensor with the cellular option can send bursts of recorded data to the PQ Canvass website. A contract for PQ Canvass can be purchased through you PMI Sales Representative.

  • Page 14: Identification

    The Tensor Recorder is configured to record specific data by initializing using ProVision or PQ Canvass To initialize using ProVision, connect your Tensor to your PC or laptop device then select the [Recorder] tab in ProVision followed by the [Initialize] command. The default settings shown in the Initialization menu pages will get you started until you are more familiar with the settings.

  • Page 15: Initializing In Pq Canvass

    To initialize using the PQ Canvass website, select the Tensor device and [Advanced], then the [New Recording] icon, then select a General Purpose setting or one of the pre-set options shown. Both can be modified. See the section titled “What the Tensor records”. You can also contact the Technical Support Team for additional assistance.

  • Page 16: Installation

    Please read the safety section before installation. Always exercise extreme caution when installing a Tensor Recorder. Install the Tensor Recorder in the receptacle socket by sliding the blades of the Recorder into the receptacles in the outlet. If you wish to monitor a load, plug in the object’s AC cord into the front of the Recorder.

  • Page 17: Downloading Data

    If the Tensor is not initialized after downloading, future data will be appended to the older data. The recorded data is still in the Tensor Recorder and can be downloaded again even after it has been re- initialized. The old data is not erased until power is applied and the countdown completes.

  • Page 18: Analyzing Data

    See the ProVision documentation to learn about using ProVision to analyze Voltage Recorder data. Videos can be found on the PMI website: https://powermonitors.com/support Technical documents can be found in the PMI library: https://library.powermonitors.com PMI Technical Support will also assist in analyzing data.

  • Page 19: Viewing Live Data

    Viewing Live Data One of ProVision’s features is the ability to view ‘Live’ data as a device is recording. To see ‘Live’ data, select the Recorder tab in ProVision and then Waveform Graphs or Meter Display.

  • Page 20: What The Tensor Records

    The monitor will see an enormous amount of data on its voltage and current inputs– the Tensor Recorder sees over 1 billion samples per day! Ideally, all this data is reduced to a small report which just shows the important events and measurements. The sifting of data into specific record types accomplishes this task.

  • Page 21: What To Record

    What to Record The PMI Recorder can record every available record type simultaneously. Each record type has its own fixed memory allocation, so there is no danger of one errant record type filling the Recorder memory to the exclusion of other record types (for example, Event Capture can never overflow into graph memory). The choice usually isn’t what record types to record, but what record types to examine.

  • Page 22: Additional Resources

    Power Monitors website: https://library.powermonitors.com Calibration An extensive Calibration Report is included with each Tensor unit. This report certifies the accuracy of your Tensor to factory specifications. Parameters that are measured during the calibration include RMS voltage, RMS current, real power, apparent power, reactive power, phase angle, power factor, frequency, PST flicker, power outage detection, battery ride through, and more.

  • Page 23: Appendix 1: Pq Canvass

    5. Recorders, such as the Tensor support PQ Canvass stream recorded data as it is gathered during the recording session - no need to wait until the “end” of the recording session and download the entire recorder memory.

  • Page 24: Pq Canvass - Setting Alert Notifications

    PQ Canvass - Setting Alert Notifications PQ Canvass can be configured with your Tensor or other models to send email or text messages when the trigger thresholds of a monitored setting is reached. The Notification List must be configured and each device will need it’s Trigger Thresholds set.
  • Page 25 3. Click on the Bell Icon labeled [Notifications] 4. Click on the [+] symbol at the top left to Add a Notification list 5. Enter the List name and select the disk icon to [Save Changes] 6. To set the notifications, click on the new list you created 7.
  • Page 26 9. A list of all your configured devices will be displayed 10. Select each device you want to include in the Notification list a. A check mark will appear on the right margin of each selected device b. When all devices are selected, click [Done] on the bottom right of the page c.
  • Page 27 11. Next choose [Users] and select the [Add Users] button on the bottom right of the page 12. Select one or multiple users that will receive the alerts a. A check mark will appear on the right margin of each selected User b.
  • Page 28 c. The selected Users will be listed 13. Next select [Alert] and choose one or many alerts a. 2 pages of Alerts to choose from 14. Finally click on [Events] to select one or multiple event alerts a. When finished, select the [X] in the upper right corner...

  • Page 29: Trigger Thresholds

    Trigger Thresholds To set Device Trigger Thresholds in PQ Canvass: 1. Trigger Thresholds are set according to the range that meets you or your companies procedures 2. Login into PQ Canvass 3. Select the [Devices] Icon at the bottom of the page 4.
  • Page 30 6. Scroll down the page and select [Edit Thresholds]...
  • Page 31 7. Set the specific trigger levels, then save settings by selecting [Set Thresholds] a. The settings should match the Alerts set previously in the Notification List b. Averaging Window - Defines the number of seconds over which the input values will be averaged before they are used to test against the threshold values.

  • Page 32: Pq Canvass Alert Example

    PQ Canvass Alert Example The device icon will turn orange when in an alert state...

  • Page 33: Appendix 2: Frequently Asked Questions (Faqs)

    4. Go to the website: https://www.powermonitors.com/support 5. View the Firmware Chart 6. Look at the latest firmware for the Tensor listed on the Firmware Chart and compare this with the firmware version of your Tensor recorder. Firmware: How do I use ProVision to upgrade the Tensor recorder’s firmware? 1.

  • Page 34: Initializing: How Do I Initialize My Tensor Recorder

    6. Answer “Yes” to “Would you like to initialize the recorder?” 7. When the recorder has finished initializing, select [Disconnect]. 8. Since the Tensor is only powered in an AC outlet, it will begin recording after countdown is completed. Other recorders will begin recording when powered on.

  • Page 35: How Do I Activate My Cell Tensor Data Plan

    How do I activate my cell Tensor data plan? 1. To communicate with your cell Tensor, the cell modem must be set up with a Verizon cell plan (a public static IP address is preferred) using the SIM and IMEI numbers that can be found in the shipping material.

  • Page 36: How Do I Connect My Pc To A Wi-Fi Tensor

    Tensor Web UI. On first connection you may be asked to set a password. If the Tensor is not already connected to a Wi-Fi network, there will be a blue banner across the top of the ‘Live’ data page prompting you to connect to a Wi-Fi network.
  • Page 37 You can also select [Settings] at the bottom of the page, then [WiFi Network] If the Tensor is already connected to a Wi-Fi network, you can tap on the Wi-Fi symbol in the top right in order to display the currently connected network, and other nearby networks.

  • Page 38: Appendix 3: Troubleshooting

    7. Call Technical Support at 1-800-296-4120 8. If there appears to be a hardware problem, call PMI at 1800-296-4120 to arrange for a return authorization to send your unit to the repair department...

  • Page 39: Appendix 4: Warranty Clause

    Equipment Return If any PMI product requires repair or is defective, call PMI at (800) 296-4120 before shipping the unit to PMI. If the problem cannot be resolved over the phone, PMI will issue a return authorization number. For prompt service, all shipments to PMI must include: 1.

  • Page 40: Fcc Warning

    1. This device may not cause harmful interference 2. This device must accept any interference received, including interference that may cause undesired operation. The FCC and Industry Canada (IC) ID numbers applicable to the Tensor product are: FCC ID: RO9REVOL0608 IC: 4806A-REVOL0608 FCC Warning Changes or modifications to this product not expressly approved by Power Monitors Inc.

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