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Important: • Use only approved tools and test equipment. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents. • Many customers have, near their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic discharges (ESD).
0.1 ohm or less between the external ground pin and the frame ground. b. The power cord should be the authorized type specified for your computer. Go to: https:// support.lenovo.com/partslookup c. Insulation must not be frayed or worn. 4. Check for cracked or bulging batteries.
2. Ensure that the ESD protective devices you use have been certified (ISO 9000) as fully effective. When handling ESD-sensitive parts: • Keep the parts in protective packages until they are inserted into the product. • Avoid contact with other people. •...
– “FRU identification” on page 23 Important: • Advise customers to contact the Lenovo Customer Support Center if they need any assistance in obtaining or installing any software fixes, drivers, and UEFI BIOS downloads. Telephone numbers for Lenovo Support are available at: https://pcsupport.lenovo.com/supportphonelist...
Dynamic Configure To Order (CTO) model This model provides the ability for a customer to configure a Lenovo solution from a Web site, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label and eSupport will load these products as the 4-character MT, 4-character model, and 2-character country code.
FRU identification To identify FRUs for a product, do the following: 1. Go to: https://support.lenovo.com/partslookup 2. Type the Machine Type in the corresponding field to get a general FRU list, or type the Serial Number for more detailed FRU information.
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Note: If you are unable to isolate and repair the problem yourself after running the program, save and print the log files created by the program. You need the log files when you speak to a Lenovo technical support representative.
If the computer you are servicing is not installed with the UEFI diagnostic program, you can download a bootable diagnostic program from the Lenovo Support Web site. The bootable diagnostic program enables you to view system information and test some hardware devices in your computer, such as memory, storage devices, the LCD, and system board buses.
1. Go to https://www.lenovo.com/diags 2. Click Lenovo Bootable Diagnostics. 3. Follow the instructions on the Web site to create a bootable diagnostic medium on a USB device or disc. To use the diagnostic medium you have created, do one of the following: •...
To check the USB-C type ac power adapter, do the following: 1. Connect the computer to a power outlet and turn on the computer. 2. Start Lenovo Vantage program, and then click Hardware Settings ➙ Power. The ac power adapter information is displayed.
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Wire Voltage (V dc) +2.5 to +3.2 Black Ground • If the voltage is correct, replace the system board. • If the voltage is not correct, replace the coin-cell battery. • If the coin-cell battery discharges quickly after replacement, replace the system board. T490 and P43s Hardware Maintenance Manual...
Recovering your operating system if Windows 10 fails to start The Windows recovery environment on your computer is capable of operating independently from the Windows 10 operating system. This enables you to recover or repair the operating system even if the Windows 10 operating system fails to start.
If a master hard disk password has been set, it can be used to access the hard disk drive. If no master hard disk password is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user hard disk password or the master hard disk password, or to recover data from the hard disk drive.
The system management password can also protect the system information stored in UEFI BIOS like a supervisor password, but it has lower authority by default. The system management password can be set through the UEFI BIOS menu or through Windows Management Instrumentation (WMI) with the Lenovo client-management interface.
The hard disk drive can be replaced for a scheduled fee. To put the system back to operational status, the only Lenovo and Lenovo-authorized service solution would be to replace the hard disk drive or solid-state drive with a scheduled fee.
8. In the Changes have been saved window, press Enter. 9. Press F10 to save changes and exit the ThinkPad Setup program. The system management password has been removed. Power management To reduce power consumption, the computer has two power management modes: sleep and hibernation. Sleep mode When the computer enters sleep mode, the following events occur: •...
When the power is turned on, the computer returns from hibernation mode and resumes operation. The hibernation file in the boot record on the hard disk drive or solid-state drive is read, and system status is restored from the hard disk drive or solid-state drive. Symptom-to-FRU index This section contains following information: •...
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Table 2. Numeric error codes (continued) Symptom or error (beeps, if any) FRU or action, in sequence 0190 1. Charge the battery. Critical low-battery error 2. Replace the battery. 0191 1. Run the ThinkPad Setup program, and then save System Security - Invalid Remote Change requested. current setting by pressing F10.
Beep errors Lenovo SmartBeep technology enables you to decode beep errors with your smartphone when a black screen occurs with beeps from your computer. To decode the beep error with Lenovo SmartBeep technology, do the following: 1.
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The following section describes some beep errors and the corresponding solutions. Note: Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or product documentation. Only use a Lenovo-authorized service provider to repair your product. Error codes...
If the LCD you are servicing has two or less visible defective pixels, it should not be considered faulty. However, if the LCD has three or more visible defective pixels, it will be deemed as defective by Lenovo and it should be replaced.
Table 5. LCD-related symptoms FRU or action, in sequence Symptom or error No beep, power-on indicator on, and a blank LCD during 1. Run LCD Self Test. POST. 2. Replace the system board. • LCD backlight not working. 1. Reseat the LCD connectors. •...
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b. LCD assembly Chapter 4 Related service information...
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1. Go to Control Panel, and then change the view of Control Panel from Category to Large icons or Small icons. 2. Click Lenovo - Keyboard Manager and the Keyboard Manager window is displayed. 3. Select the options of your preference.
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Table 6. Special keys (continued) Description Special key Open the Snipping Tool program. Fn+Spacebar Switch between different keyboard backlight statuses if your computer supports keyboard backlight. Fn+4 Put the computer into sleep mode. To wake up the computer, press Fn or the power button. Fn+B Equal the Break key on a conventional external keyboard.
Bottom 1. Docking-station hook holes 3. Emergency-reset hole 2. Keyboard drainage hole Rear 1. Nano-SIM-card tray* 2. System status indicator * for selected models Locating FRUs and CRUs This topic introduces the following service parts: • “Major FRUs and CRUs” on page 52 •...
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CRUs, you can either install the CRU yourself or you can request that a Service Provider install the CRU according to the warranty service for your product. If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request.
Major FRUs and CRUs Note: Depending on the computer model, your computer might look different from the illustration above. Table 7. Major FRUs and CRUs FRU description Self-service CRU Optional-service CRU LCD unit Speaker assembly Power button board with cable Power button T490 and P43s Hardware Maintenance Manual...
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Table 7. Major FRUs and CRUs (continued) FRU description Self-service CRU Optional-service CRU Keyboard bezel assembly RJ45 board RJ45 cable USB cable MIMO antenna assembly* USB board Smart card reader cable* Dummy smart card reader* Smart card reader* RFID reader* RFID reader cable* Wireless WAN card* M.2 2280 solid-state drive*...
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Power cord ac power adapter * for selected models Note: The Lenovo factory recovery USB key is used to restore the Microsoft Windows operating system. It might not come with the computer, and a user might order it from https://pcsupport.lenovo.com/ lenovorecovery , though additional shipping and handling fees might apply.
• Spec Connector and cable guide This topic provides information to help Lenovo authorized service technicians identify connectors and cables for replacement purpose. To view each FRU and the exploded illustration of the computer, see “Major FRUs and CRUs” on page 52 and “LCD FRUs” on page 55.
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System board connectors and cables (for P43s, T490 20N2, 20N3, 20RX and 20RY only) Table 10. System board connector and cable guide Item Connector (location) Internal cable required Cable connection Camera/LED connector (internal) Camera/LED cable Connect one end of the cable to the camera/mic combo board and the other end to this connector.
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Table 10. System board connector and cable guide (continued) Item Internal cable required Connector (location) Cable connection Wireless-WAN card slot (internal) Insert the wireless-WAN card into this slot. Thunderbolt 3 connector (USB-C) Connect a USB-C compatible (external) device or a Thunderbolt 3 compatible device to this connector.
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Table 10. System board connector and cable guide (continued) Item Internal cable required Connector (location) Cable connection Keyboard connectors (internal) Keyboard assembly cables The keyboard assembly comes with the cables. Connect the cables to these connectors. Nano-SIM-card slot (external) Install a nano-SIM card into the nano-SIM card tray.
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Table 11. System board connector and cable guide (continued) Item Internal cable required Connector (location) Cable connection Speaker assembly connector Speaker assembly cable The speaker assembly comes with (internal) cable. Connect the cable to this connector. LCD connector (internal) LCD cable Connect one end of the LCD cable to the LCD panel and the other end to this connector.
Install a nano-SIM card into the nano-SIM card tray. Then, insert the tray with the card into this slot. Looking up FRU information For detailed FRU information, including part numbers, descriptions, and substitution part numbers, go to: https://support.lenovo.com/partslookup T490 and P43s Hardware Maintenance Manual...
CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual can be found at .
Do the following when you service the computer: • Keep the screw kit in your tool bag. For the part number of the screw kit, go to: https://support.lenovo.com/partslookup • It is recommended to use new screws. • It is recommended to use each screw only once.
Maintenance key. Note: Only an authorized Lenovo service technician can access the above Web site. 3. Restart the computer. 4. When the logo is displayed, press Esc. The ThinkPad Config Information Update Utility interface is displayed.
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5. Type 2 under Enter the action desired, then press Enter. The Auto UUID generation utility interface is displayed. 6. Type y under Change UUID. OK? [Y/N], then press Enter. A new UUID is created and written. If a valid UUID already exists, it is not overwritten.
CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual can be found at .
• If the keyboard must be removed to access other FRUs, you need the keyboard removal tool (product part number: 01LX856) to remove the keyboard. You can purchase the tool as a separate FRU at: https:// support.lenovo.com/partslookup T490 and P43s Hardware Maintenance Manual...
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Step Screw (quantity) Color Torque M2 × 1.65 mm, flat-head, nylon-coated (2) Silver 0.143 Nm (1.4 kgf-cm) Chapter 8 Removing or replacing a FRU...
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When installing: Ensure that the connector is attached firmly. 1020 Base cover assembly For access, remove this FRU: • “Removing the nano-SIM card and the nano-SIM-card tray” on page 68 Removal steps of the base cover assembly Loosen the screws that secure the base cover assembly.
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Pry up the latches in ascending alphabetical order (a to k) and remove the base cover assembly Applying labels to the base cover assembly Note: Depending on the country or region of delivery, the labels might be slightly different from the ones in the following illustration.
If your computer is installed with a hybrid solid-state drive (with Intel Optane memory), go to https:// to know the details on how to replace it. support.lenovo.com/docs/tg_ssd Removal steps of the M.2 2280 solid-state drive Step Screw (quantity)
Removal steps of the M.2 2242 solid-state drive and the bracket Step Screw (quantity) Color Torque Black 0.181 Nm M2 × 2.5 mm, big-head, nylon-coated (1) (1.85 kgf-cm) 1040 Memory module For access, remove this FRU: • “1020 Base cover assembly” on page 71 Removal steps of the memory module T490 and P43s Hardware Maintenance Manual...
When installing: Insert the notched end of the memory module into the slot at an angle of about 20 degrees. Press the memory module firmly, and pivot it downwards until it snaps into place. Ensure that the memory module is firmly installed in the slot and does not move easily.
Step Screw (quantity) Color Torque Black 0.181 Nm M2 × 2.2+2.3 mm, flat-head, nylon-coated (3) (1.85 kgf-cm) 1060 Wireless WAN card For access, remove this FRU: • “1020 Base cover assembly” on page 71 Removal steps of the wireless WAN card Step Screw (quantity) Color...
The Lenovo Vantage program provides an automatic battery diagnostic test that determines if the battery is defective. A battery FRU should not be replaced unless this diagnostic test shows that the battery is defective. The only exception to this is if the battery is physically damaged or a customer is reporting a possible safety issue.
Step Screw (quantity) Color Torque 0.181 Nm M2 × 4 mm, small-head, nylon-coated (4) Silver (1.85 kgf-cm) When installing: • Ensure that the battery connector is attached firmly. • Ensure that the base cover assembly is attached firmly; otherwise, battery connection may fail. 1090 Thermal fan assembly For access, remove this FRU: •...
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Removal steps of the thermal fan assembly When installing: • Ensure that the connector is attached firmly. • Do not press the top of the fan cover and the fan hub. • Before you attach the fan assembly to the computer, apply thermal grease, at an amount of 0.2 grams, on the parts marked as shown in the following illustrations.
1100 RJ45 cable, bracket and board For access, remove these FRUs: • “1020 Base cover assembly” on page 71 • “1090 Thermal fan assembly” on page 78 Removal steps of the RJ45 cable, bracket and board T490 and P43s Hardware Maintenance Manual...
Step Screw (quantity) Color Torque Black 0.181 Nm M2 × 4 mm, wafer-head, nylon-coated (3) (1.85 kgf-cm) 1110 USB cable, bracket and board For access, remove these FRUs: • “1020 Base cover assembly” on page 71 • “1080 Built-in battery” on page 77 Chapter 8 Removing or replacing a FRU...
Removal steps of the USB cable, bracket and board Step Screw (quantity) Color Torque M2 × 4 mm, wafer-head, nylon-coated (2) Black 0.181 Nm (1.85 kgf-cm) 1120 Fingerprint reader cable, bracket and board For access, remove these FRUs: • “1020 Base cover assembly” on page 71 •...
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Removal steps of the fingerprint reader board, cable, and bracket (for selected models of P43s, T490 20N2, 20N3, 20RX and 20RY only) Step Screw (quantity) Color Torque Black 0.181 Nm M2 × 2 mm, wafer-head, nylon-coated (1) (1.85 kgf-cm) Chapter 8 Removing or replacing a FRU...
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Removal steps of fingerprint reader board, cable, and bracket (for T490 20Q9 and 20QH only) Step Screw (quantity) Color Torque M2 × 2 mm, wafer-head, nylon-coated (1) Black 0.181 Nm (1.85 kgf-cm) T490 and P43s Hardware Maintenance Manual...
1130 Smart card reader module and cable For access, remove these FRUs: • “1020 Base cover assembly” on page 71 • “1080 Built-in battery” on page 77 Removal steps of the smart card reader module and cable Chapter 8 Removing or replacing a FRU...
Step Screw (quantity) Color Torque M2 × 2.5 mm, big-head, nylon-coated (2) Black 0.181 Nm (1.85 kgf-cm) 1140 Trackpad and cable For access, remove these FRUs in order: • “1020 Base cover assembly” on page 71 • “1080 Built-in battery” on page 77 Removal steps of the trackpad and cable T490 and P43s Hardware Maintenance Manual...
Step Screw (quantity) Color Torque M2 × 2 mm, wafer-head, nylon-coated (4) Black 0.127 Nm (1.3 kgf-cm) 1150 Hall sensor board with cable For access, remove these FRUs: • “1020 Base cover assembly” on page 71 • “1080 Built-in battery” on page 77 Removal steps of the hall sensor board with cable 1160 NFC module, cable and antenna For access, remove these FRUs:...
Removal steps of the NFC module, cable and antenna 1170 RFID reader cable and RFID reader (for T490 20Q9 and 20QH only) For access, remove these FRUs: • “1020 Base cover assembly” on page 71 • “1080 Built-in battery” on page 77 •...
Removal steps of the RFID reader cable Removal steps of the RFID reader 1180 Power button board with cable, power button For access, remove this FRU: • “1020 Base cover assembly” on page 71 Chapter 8 Removing or replacing a FRU...
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Removal steps of the power button board with cable, power button Step Screw (quantity) Color Torque M2 × 3 mm, wafer-head, nylon-coated (1) Black 0.181 Nm (1.85 kgf-cm) T490 and P43s Hardware Maintenance Manual...
Note: Input the exact brand name as shown in this table. Brand name Machine types Shared with ThinkPad T490 20N2, 20N3, 20Q9, 20QH, 20RX, and ThinkPad T590 or ThinkPad P53s 20RY ThinkPad P43s 20RH and 20RJ ThinkPad T590 or ThinkPad P53s Chapter 8 Removing or replacing a FRU...
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Step Screw (quantity) Color Torque M2 × 4 mm, flat-head, nylon-coated (4) Black 0.181 Nm (1.85 kgf-cm) M2 × 2.5 mm, big-head, nylon-coated (1) Black 0.181 Nm (1.85 kgf-cm) Step Screw (quantity) Color Torque M2 × 3 mm, flat-head, nylon-coated (3) Silver 0.181 Nm (1.85 kgf-cm)
Note: If the keyboard must be removed to access other FRUs, you need the keyboard removal tool (product part number: 01LX856) to remove the keyboard. You can purchase the tool as a separate FRU at: https://support.lenovo.com/partslookup • “1020 Base cover assembly” on page 71 •...
Removal steps of the MIMO wireless-WAN antenna assembly Antenna locations 4x4 MIMO Wireless-WAN antenna (auxiliary)* 4x4 MIMO Wireless-WAN antenna (main)* * for selected models 1220 LCD unit For access, remove this FRU: • “1020 Base cover assembly” on page 71 Chapter 8 Removing or replacing a FRU...
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Removal steps of the LCD unit T490 and P43s Hardware Maintenance Manual...
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Step Screw (quantity) Color Torque 0.294 Nm M2.5 × 4 mm, flat-head, nylon-coated (4) Silver (3 kgf-cm) Chapter 8 Removing or replacing a FRU...
Note: If the keyboard must be removed to access other FRUs, you need the keyboard removal tool (product part number: 01LX856) to remove the keyboard. You can purchase the tool as a separate FRU at: https://support.lenovo.com/partslookup • “1020 Base cover assembly” on page 71 •...
Removal steps of the LCD bezel sheet and LCD bezel When installing: Ensure that all the latches are attached firmly. 2020 LCD panel and LCD elastic adhesive tapes For access, remove these FRUs in order: • “1220 LCD unit” on page 95 •...
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2. Lift up the LCD panel. 3. Turn over the LCD panel and detach the LCD cable from the LCD panel as shown. T490 and P43s Hardware Maintenance Manual...
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Installation steps of the LCD panel and the LCD elastic adhesive tapes 1. Peel off the release liners from one side of the new elastic adhesive tapes. Apply the tapes to the correct locations. Peel off the release liners from the other side of the tapes. Ensure that the three tapes are applied correctly as shown.
2. Attach the LCD cable to the LCD panel as shown. Turn over the LCD panel to secure the LCD panel with tapes. 2030 Camera/microphone module For access, remove these FRUs in order: • “1220 LCD unit” on page 95 •...
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Removal steps of the infrared camera/microphone module When installing: Ensure that the connector is attached firmly. Removal steps of the conventional camera/microphone module Chapter 8 Removing or replacing a FRU...
When installing: Ensure that the connector is attached firmly. 2040 LCD hinges For access, remove these FRUs in order: • “1220 LCD unit” on page 95 • “2010 LCD bezel sheet and LCD bezel” on page 98 Removal steps of the LCD hinges Step Screw (quantity) Color...
Removal steps of the LED cable When installing: Ensure that the connector is attached firmly. 2060 LCD cable For access, remove these FRUs in order: • “1220 LCD unit” on page 95 • “2010 LCD bezel sheet and LCD bezel” on page 98 •...
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Removal steps of the wireless-LAN antenna assembly Release the antenna cables from the cable guides on the LCD cover assembly. Attention: When you route the cables, ensure that they are not subject to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken. Removal steps of the wireless-LAN/WAN antenna assembly Chapter 8 Removing or replacing a FRU...
Attention: When you route the cables, ensure that they are not subject to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken. Antenna locations Wireless-LAN antenna (main) Wireless-WAN antenna (main)* Wireless-WAN antenna (auxiliary)* Wireless-LAN antenna (auxiliary) * for selected models...
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• “2070 Wireless antenna assembly” on page 106 Chapter 8 Removing or replacing a FRU...
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Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
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EU Contact: Lenovo (Slovakia), Landererova 12, 811 09 Bratislava, Slovakia Trademarks LENOVO, LENOVO logo, THINKPAD, THINKPAD logo and TRACKPOINT are trademarks of Lenovo. Microsoft and Windows are trademarks of the Microsoft group of companies. Intel and Optane are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries. The terms HDMI and HDMI High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.
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Abbreviation Term Platform Controller Hub POST power-on self-test random-access memory radio frequency RFID radio-frequency identification ring indicator registered jack SATA Serial Advanced Technology Attachment subscriber identity module supervisor password TFTs thin-film transistors UEFI Unified Extensible Firmware Interface Universal Serial Bus UUID universally unique identifier video graphics array...
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Part Number: SP40G76793_03 Printed in China (1P) P/N: SP40G76793_03...
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