Do you have a question about the T8500 and is the answer not in the manual?
Questions and answers
Mark Reed
May 11, 2025
I have changed the batteries in my smart lock and now I cannot establish a bluetooth connection. I tried scanning the QR code on the lock and this doesn't work - the QR code page is not working. Do you have any suggestions?
1 comments:
Mr. Anderson
May 20, 2025
To troubleshoot Bluetooth connection issues with the eufy T8500 smart lock after changing the batteries:
1. Ensure the four AA batteries are inserted correctly, matching the polarity (+/-). 2. Check the LED indicator: - Flashing blue means the lock is waiting to pair. - Steady blue for 5 seconds means it is paired. 3. If the lock does not pair, try re-pairing your phone by scanning the QR code on the back of the lock and following the in-app instructions. 4. If issues persist, press and hold the Setup button to reset the lock to default settings (note this will erase all settings and should only be done if necessary). Then set up the lock again.
Page 1
USER MANUAL Anker Innovations Limited. All rights reserved. eufy Security and eufy Security Logo are trademarks of Anker Innovations Limited, registered in the United States and other countries. All other trademarks are the Smart Lock property of their respective owners.
Page 2
TABLE OF CONTENTS 01 17 What's Included Specifications 02 17 Product Overview Troubleshooting 03 19 Getting Started Important Safety Instructions 06 19 Installing the Smart Lock Notice 12 22 Setting up the Smart Lock Customer Service Basic Operations...
WHAT'S INCLUDED PRODUCT OVERVIEW For Smart Lock Installation Front View LED Indicator Touchscreen Cylinder Micro USB Port Rear View Battery Cover Serial Number QR Code Setup Button Thumbturn Screw Hole 01 English English 02...
1 ½" or 38 mm Sign up for a eufy Security account and add the Smart Lock to the device list. Remove the battery cover and scan the QR code on the back of the device to view the Smart Lock...
INSTALLING THE SMART LOCK Step 1 : Install the Deadbolt To install the deadbolt: 1. Measure your door’s backset dimension: whether it is 2¾'' / 70 mm or 2 '' / 60 mm. 2. If your door’s backset dimension is 2 '' / 60 mm, use the provided deadbolt to install. If your door’s backset is 2¾'' / 70 mm, turn the faceplate 180°...
Page 6
Step 3: Install the Exterior Assembly To install the exterior assembly into the doorframe: 1. Measure your cross bore dimension and determine the installation steps accordingly. • If the diameter of your cross bore is 2 '' / 54 mm, use the provided spacer to assist in installing the exterior assembly.
Step 4: Install the Mounting Plate Step 5: Install the Interior Assembly 1. Route the cable through the mounting plate. To install the Interior Assembly: 2. Fix the mounting plate onto the interior doorframe using the mounting plate screws. 1. Remove the battery cover. Make sure the screws go through the holes of the deadbolt and the mounting plate, 2.
Calibrate Smart Lock You are all set! Follow the in-app instructions to set up the Smart Lock. After the Smart Lock is successfully paired with your phone, the eufy Security app will prompt you to calibrate the door lock. Note: Do not close the battery cover.
3 minutes. • Enable or disable sound effect After the lock is calibrated, the eufy Security app will prompt you to name your Smart • Automatically record door opening and locking log Lock and set an access code. Follow the on-screen instructions to complete the process.
Access code error: The error button blinks red for 2 seconds. A beep will be 1. On the eufy Security app, set the “Automatic lock” option to On, and set the time heard. duration for the door to be locked.
TROUBLESHOOTING 4. The Smart Lock ringtone is too loud. Open the eufy Security app and pair your phone with your Smart Lock. You can set the ringtone volume on the eufy Security app. 1. How can I unlock the door if the Smart Lock doesn’t work? ①...
IMPORTANT SAFETY INSTRUCTIONS FCC Radio Frequency Exposure Statement The device has been evaluated to meet general RF exposure requirements. The device can be used in fixed / mobile exposure condition. The min separation distance is 20cm. • DO NOT attempt to install or repair the product without authorization. Notice: Shielded cables •...
Lors de l'utilisation du produit, maintenez une distance de 20 cm du corps afin de vous Anker Innovations Limited conformer aux exigences en matière d'exposition RF. Room 1318-19, Hollywood Plaza, 610 Nathan Road, Mongkok, Kowloon, Hong Kong FCC ID: 2AOKB-T8500 IC: 23451-T8500 21 English English 22...
Need help?
Do you have a question about the T8500 and is the answer not in the manual?
Questions and answers
I have changed the batteries in my smart lock and now I cannot establish a bluetooth connection. I tried scanning the QR code on the lock and this doesn't work - the QR code page is not working. Do you have any suggestions?
To troubleshoot Bluetooth connection issues with the eufy T8500 smart lock after changing the batteries:
1. Ensure the four AA batteries are inserted correctly, matching the polarity (+/-).
2. Check the LED indicator:
- Flashing blue means the lock is waiting to pair.
- Steady blue for 5 seconds means it is paired.
3. If the lock does not pair, try re-pairing your phone by scanning the QR code on the back of the lock and following the in-app instructions.
4. If issues persist, press and hold the Setup button to reset the lock to default settings (note this will erase all settings and should only be done if necessary). Then set up the lock again.
This answer is automatically generated