HP OMEN 17-db0 Series Maintenance And Service Manual
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HP OMEN 17-db0 Series Maintenance And Service Manual

HP OMEN 17-db0 Series Maintenance And Service Manual

17.3 inch gaming laptop pc
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Maintenance and Service Guide
OMEN 17.3 inch Gaming Laptop PC
Model numbers: 17-db0xxx
SUMMARY
This guide provides maintenance information about such topics as spare parts, removal and replacement of
parts, security, and backing up.

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Summary of Contents for HP OMEN 17-db0 Series

  • Page 1 Maintenance and Service Guide OMEN 17.3 inch Gaming Laptop PC Model numbers: 17-db0xxx SUMMARY This guide provides maintenance information about such topics as spare parts, removal and replacement of parts, security, and backing up.
  • Page 2 HP End Not all features are available in all used by HP Inc. under license. Microsoft and User License Agreement (EULA).
  • Page 3 Also, do not allow the AC adapter to come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter provided by HP comply with the user-accessible surface temperature limits defined by applicable safety standards.
  • Page 4 Important notice about Customer Self-Repair parts Your computer includes Customer Self-Repair parts and parts that should be accessed only by an authorized service provider. IMPORTANT: See "Removal and replacement procedures for Customer Self-Repair parts" for details. Accessing parts described in "Removal and replacement procedures for authorized service provider parts"...

  • Page 5: Table Of Contents

    Electrostatic discharge information.................................... 22 Generating static electricity....................................22 Preventing electrostatic damage to equipment............................23 Personal grounding methods and equipment............................23 Grounding the work area......................................24 Recommended materials and equipment..............................24 Cleaning your computer........................................25 Enabling HP Easy Clean (select products only) ............................25...
  • Page 6 8 Backing up, restoring, and recovering....................................67 Backing up information and creating recovery media............................67 Using Windows tools for backing up..................................67 Using the HP Cloud Recovery Download Tool to create recovery media (select products only)......67 Restoring and recovering your system..................................67 Creating a system restore ......................................68 Restoring and recovery methods ..................................68...
  • Page 7 Accessing HP PC Hardware Diagnostics Windows..........................70 Accessing HP PC Hardware Diagnostics Windows from HP Support Assistant..........70 Accessing HP PC Hardware Diagnostics Windows from the Start menu (select products only)....71 Downloading HP PC Hardware Diagnostics Windows..........................71 Downloading the latest HP PC Hardware Diagnostics Windows version from HP..........71 Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store.........71...

  • Page 8: Product Description

    Product description This table provides detailed product information. Table 1-1 Product components and their descriptions Category Description Product Name OMEN 17.3 inch Gaming Laptop PC Model numbers: 17-db0xxx CTO: 17z-db000 Processors AMD® Ryzen™ processors AMD Ryzen 9 8945HS (4.0 GHz, up to 5.2 GHz, 8 cores, 16 MB L3 cache, 35 W) AMD Ryzen 7 8845HS (3.8 GHz, up to 5.
  • Page 9 Dual speakers HP Audio Boost DTS:X Ultra HP True Vision FHD Camera: indicator LED, USB 2.0, HD BSI sensor, f2.0, WDR/TNR, 80° NFOV 1080p by 30 frames per second Dual-array digital microphone with appropriate software: beam forming, echo cancellation, noise...
  • Page 10 Support for modern trackpad gestures Taps enabled as default Power requirements Battery (polymer) 6 cell, 83 Whr HP long life HP Fast Charge Technology Smart AC adapters (PFC, 4.5 mm) 230 W, right angle Power cord C13, premium, 1 m (3.3 ft) Security Supports Firmware Trusted Platform Module (TPM) 2.0...
  • Page 11 Table 1-1 Product components and their descriptions (continued) Category Description Windows 11 Home for Indonesia Market Windows 11 Home for APAC Market Windows 11 Home for Africa PPP Market FreeDOS Serviceability End user replaceable parts AC adapter Solid-state drive Memory modules Chapter 1 Product description...

  • Page 12: Getting To Know Your Computer

    Table 2-1 Right-side components and their descriptions Component Description USB 5 Gbps port with HP Sleep and Charge Connects a USB device, provides high-speed data transfer, and charges small devices (such as a smartphone), even when the computer is off.

  • Page 13: Display

    IMAX audio and video experience. To access the latest setup documentation, go to http://www.hp.com/support, type IMAX in the Search our knowledge library search box, and then select HP Consumer Notebook PCs - Enabling the IMAX features.
  • Page 14 For wireless regulatory notices, see the section of the that applies to your country or region. To access this guide: ■ Select the Search icon in the taskbar, type HP Documentation in the search box, and then select HP Documentation. IMAX Enhanced Mode (select products only)

  • Page 15: Keyboard Area

    Keyboard area Keyboards can vary by language. NOTE: The keyboard area, including the function keys and (select products only) power key, is disabled in stand, tent, and tablet modes. To enable the keyboard, including the power key, change to the clamshell mode. Touchpad settings and components Learn the touchpad settings and components.

  • Page 16: Lights

    Table 2-4 Touchpad components and their descriptions Component Description Touchpad zone Reads your finger gestures to move the pointer or activate items on the screen. Left control zone Textured area that allows you to perform additional gestures. Right control zone Textured area that allows you to perform additional gestures.

  • Page 17: Button

    Table 2-5 Lights and their descriptions (continued) Component Description Power light ● On: The computer is on. ● Blinking (select products only): The computer is in the Sleep state, a power-saving state. The computer shuts off power to the display and other unnecessary components.

  • Page 18: Special Keys

    Table 2-6 Button and description Component Description Power button ● When the computer is off, press the button briefly to turn on the computer. When the computer is on, press the button briefly to initiate ● Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep (select products only).

  • Page 19: Bottom

    Table 2-7 Special keys and their descriptions (continued) Component Description Calculator key Opens the calculator. Power button ● When the computer is off, press the button briefly to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep.

  • Page 20: Rear

    Table 2-8 Bottom components and their descriptions Component Description Speakers (2) Produce sound. Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

  • Page 21: Labels

    USB Type-C® power connector and 10 Connects an AC adapter that has a USB Type-C connector, Gbps port with HP Sleep and Charge and supplying power to the computer and, if needed, charging the DisplayPort™ output computer battery.
  • Page 22 Your service label will resemble one of the following examples. Refer to the illustration that most closely matches the service label on your computer. Table 2-10 Service label components Component Serial number Product ID HP product name and model number Table 2-11 Service label components Component HP product name Model number Product ID...
  • Page 23 Table 2-12 Service label components Component HP product name Model number Warranty period Product ID Serial number ● Regulatory labels—Provide regulatory information about the computer. ● Wireless certification labels—Provide information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use.

  • Page 24: Illustrated Parts Catalog

    Illustrated parts catalog Use this chapter to determine the spare parts that are available for the computer. Computer major components To identify the computer major components, use this illustration and table. Illustrated parts catalog...
  • Page 25 Table 3-1 Computer major component descriptions and part numbers Item Component Spare part number Display assembly not available as a spare part NOTE: Display assemblies are offered as spare parts only at a subcomponent level. For more information, see Display assembly subcomponents on page 19 Top cover with keyboard N96196-xx1 For a detailed list of country codes, see...

  • Page 26: Display Assembly Subcomponents

    Table 3-1 Computer major component descriptions and part numbers (continued) Item Component Spare part number (16) System board (includes processor; for use in models with discrete graphics memory) All system boards use the following part numbers: xxxxxx-001: Non-Windows operating system xxxxxx-601: Windows operating system AMD Ryzen 9 8945HS processor and NVIDIA GeForce RTX 4060 graphics N96192-xx1...

  • Page 27: Miscellaneous Parts

    Table 3-2 Display component descriptions and part numbers Item Component Spare part number Display bezel N96212-001 Camera module (includes display panel and bezel adhesive) N96214-001 Top bracket (includes display panel and bezel adhesive) N96215-001 Display panel (includes display panel and bezel adhesive) QHD, 300 nits, 240 Hz N96195-001 FHD, 300 nits, 144 Hz...

  • Page 28: Removal And Replacement Procedures Preliminary Requirements

    Removal and replacement procedures preliminary requirements Use this information to properly prepare to disassemble and reassemble the computer. Tools required You need the following tools to complete the removal and replacement procedures: ● Tweezers ● Nonconductive, nonmarking pry tool ● Magnetic Phillips P1 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during...

  • Page 29: Electrostatic Discharge Information

    ● Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector. ● Before removing an optical drive, be sure that a disc is not in the drive, and be sure that the optical drive tray is closed.

  • Page 30: Preventing Electrostatic Damage To Equipment

    Table 4-1 Static electricity occurrence based on activity and humidity Relative humidity Event Walking across carpet 7,500 V 15,000 V 35,000 V Walking across vinyl floor 3,000 V 5,000 V 12,000 V Motions of bench worker 400 V 800 V 6,000 V Removing dual in-line packages (DIPs) from plastic 400 V...

  • Page 31: Grounding The Work Area

    Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● Avoid contact with pins, leads, or circuitry. Recommended materials and equipment HP recommends certain materials and equipment to prevent static electricity: ● Antistatic tape ● Antistatic smocks, aprons, or sleeve protectors ●...

  • Page 32: Cleaning Your Computer

    Enabling HP Easy Clean (select products only) HP Easy Clean helps you to avoid accidental input while you clean the computer surfaces. This software disables devices such as the keyboard, touch screen, and touchpad for a preset amount of time so that you can clean all computer surfaces.

  • Page 33: Cleaning Your Computer With A Disinfectant

    Keep liquids away from the product. Avoid getting moisture in any openings. If liquid makes its way inside your HP product, it can cause damage to the product. Do not spray liquids directly on the product. Do not use aerosol sprays, solvents, abrasives, or cleaners containing hydrogen peroxide or bleach that might damage the finish.

  • Page 34: Caring For Wood Veneer (Select Products Only)

    Keep liquids away from the product. Avoid getting moisture in any openings. If liquid makes its way inside your HP product, it can cause damage to the product. Do not spray liquids directly on the product. Do not use aerosol sprays, solvents, abrasives, or cleaners containing hydrogen peroxide or bleach that might damage the finish.

  • Page 35: Accessing Support Information

    When grounding is not possible, use an ionizer to dissipate electric charges. Accessing support information To find the HP support that you need, use this information. Table 4-3 Support information locations Service consideration...
  • Page 36 Select Authorized service providers. Component and diagnosis information, To locate diagnosis information and actions: failure detection, and required action Go to http://www.hp.com/go/techcenter/pcdiags. Select Get Support. Near the bottom of the window, select Notebook PCs, and then select your location. Accessing support information...

  • Page 37: Removal And Replacement Procedures For Customer Self-Repair Parts

    NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to https://partsurfer.hp.com/partsurfer/, select your country or region, and then follow the on-screen instructions.
  • Page 38 Before removing the solid-state drive, follow these steps: Prepare the computer for disassembly (see Preparation for disassembly on page 30 ()). Remove the bottom cover (see Bottom cover on page 34 ()). Disconnect the battery cable from the system board (see Battery on page 35 ()).

  • Page 39: Memory Modules

    When installing a solid-state drive, be sure that a thermal pad is installed on the bottom of the SSD bracket as shown in the following illustration. When installing a solid-state drive in the socket to the left of the battery, be sure that RF tape is installed on the bottom of the SSD bracket as shown in the following illustration.
  • Page 40 Table 5-2 Memory module descriptions and part numbers (continued) Description Spare part number Memory module, 8 GB (DDR5-5600) N37792-001 Before removing the memory, follow these steps: Prepare the computer for disassembly (see Preparation for disassembly on page 30 ()). Remove the bottom cover (see Bottom cover on page 34 ()).

  • Page 41: Removal And Replacement Procedures For Authorized Service Provider Parts

    To remove and replace computer components, use the procedures described in this section. NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to https://partsurfer.hp.com/partsurfer/, select your country or region, and then follow the on-screen instructions.

  • Page 42: Battery

    Loosen the four captive Phillips screws (1) from the bottom cover. The cover should lift up and create a gap near the captive screw that is second from the top left. Remove the four noncaptive Phillips M2.0 × 4.0 screws (2) from the bottom cover. Insert a tool (1) in the gap in the top seam to release the bottom cover, and then remove the cover (2) from the computer.
  • Page 43 WARNING! To reduce potential safety issues, use only the user-replaceable battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. IMPORTANT: Removing a battery that is the sole power source for the computer can cause loss of information.

  • Page 44: Display Panel And Camera Module (Without Removing The Display Assembly)

    Remove the battery (3) from the computer. To replace the battery, reverse the removal procedures. Display panel and camera module (without removing the display assembly) You can remove the display panel and camera module without removing the entire display assembly from the computer.
  • Page 45 The display bezel is available as spare part number N96212-001. The display panel is secured to the display enclosure with tape that is installed in two locations under the panel. To remove the panel, use tweezers to grasp the end of each piece of tape (1).
  • Page 46 Peel back (do not remove) the conductive tape (1) from the connector on the bottom of the panel. Lift the locking bar (2), and then disconnect the cable (3) from the panel. When installing a display panel, use the following illustration to determine tape installation locations on the inside of the display rear cover.
  • Page 47 Remove the two Phillips M2.0 × 2.0 screws (1) from the camera bracket, and then remove the bracket (2). NOTE: Both sides of the camera bracket are inserted under the hinges. The camera bracket is available as spare part number N96215-001. Use a thin pry tool (1) to release the bottom of the module.

  • Page 48: Rj-45 Board

    To install the display panel and camera with the display attached to the computer, reverse these procedures. RJ-45 board To remove the RJ-45 board, use this procedure and illustration. Table 6-3 RJ-45 board descriptions and part numbers Description Spare part number RJ-45 board N96199-001 RJ-45 board cable...
  • Page 49 Table 6-4 WLAN module descriptions and part numbers Description Spare part number Realtek 8852BE Wi-Fi 6 + Bluetooth 5.3 M91238-005 MediaTek RZ616 Wi-Fi 6E Bluetooth 5.3 AIM-T WLAN N22541-005 WLAN module protective tape M14330-001 IMPORTANT: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.

  • Page 50: Speakers

    If the WLAN antenna is not connected to the terminal on the WLAN module, you must install a protective sleeve on the antenna connector, as shown in the following illustration. To install the WLAN module, reverse the removal procedure. Speakers To remove the speakers, use this procedure and illustration.

  • Page 51: Heat Sink

    Remove the speakers (3) from the computer. To install the speakers, reverse the removal procedure. Heat sink To remove the heat sink, use this procedure and illustration. Table 6-6 Heat sink description and part number Description Spare part number Heat sink N96206-001 Before removing the heat sink, follow these steps: Prepare the computer for disassembly (see...

  • Page 52: Fans

    Lift the front of the heat sink (2) up to approximately 30°, and then while holding the heat sink on both sides (3), pull it into the computer and out from under the vents. Install gray thermal grease (1) and white thermal grease (2) onto the bottom of the heat sink. as shown in the following illustration.

  • Page 53: System Board

    Remove the bottom cover (see Bottom cover on page 34 ()). Disconnect the battery cable from the system board (see Battery on page 35 ()). Remove the heat sink (see Heat sink on page 44 ()). Remove the fans: Disconnect both fan cables (1) from the system board. Remove the three Phillips M2.0 ×...
  • Page 54 Before removing the system board, follow these steps: Prepare the computer for disassembly (see Preparation for disassembly on page 30 ()). Remove the bottom cover (see Bottom cover on page 34 ()). Remove the battery (see Battery on page 35 ()).
  • Page 55 Remove the 14 Phillips M2.0 × 2.5 screws (1) that secure the system board to the computer. Chapter 6 Removal and replacement procedures for authorized service provider parts...

  • Page 56: Ir Board

    Lift up the bottom of the system board (1), and then pull the system board (2) away from the rear connectors to remove it from the computer. Pull the power connector bracket (1) and the USB bracket (2) off the system board. Be sure to install the brackets onto the new system board.
  • Page 57 Prepare the computer for disassembly (see Preparation for disassembly on page 30 ()). Remove the bottom cover (see Bottom cover on page 34 ()). Remove the battery (see Battery on page 35 ()). Remove the solid-state drive (see Solid-state drive on page 30 ()).

  • Page 58: Audio Board

    To install the IR board, reverse the removal procedure. Audio board To remove the audio board, use this procedure and illustration. Table 6-10 Audio board descriptions and part numbers Description Spare part number Audio board N96201-001 Audio cable N96202-001 Before removing the audio board, follow these steps: Prepare the computer for disassembly (see Preparation for disassembly on page 30 ()).

  • Page 59: Touchpad

    Disconnect the cable from the ZIF connector on the audio board. To install the audio board, reverse this procedure. Touchpad To remove the touchpad, use this procedure and illustration. Table 6-11 Touchpad descriptions and part numbers Description Spare part number Touchpad N96203-001 Touchpad cable...
  • Page 60 Remove the bracket (3) from the computer. Disconnect the touchpad cable from the ZIF connector (1) on the touchpad. Remove the three Phillips M2.0 × 2.0 screws (2) from the touchpad. Lift the conductive tape (3) off the top of the touchpad. Remove the touchpad (4) from the computer.

  • Page 61: Display Assembly

    When installing a new touchpad, be sure to install two rubber bumpers between the mark lines in the locations shown in the following illustration. To install the touchpad, reverse the removal procedures. Display assembly To remove and disassemble the display assembly, use these procedures and illustrations. NOTE: The display assembly is spared at the subcomponent level.
  • Page 62 Remove display cable from the clips (2) near the top of the computer. Remove the Phillips M2.5 × 3.5 screw (1) from each hinge cover, and then press the tab (2) on each hinge cover to release it. The hinge caps drop out of the bottom of the display Right hinge cover: Left hinge cover: Display assembly...
  • Page 63 Remove the 10 Phillips M2.5 × 4.0 screws (1) that secure the display assembly to the computer, and then remove the brackets (2) from each hinge. Chapter 6 Removal and replacement procedures for authorized service provider parts...
  • Page 64 Note the locations of the two hinge rubber pieces. Be sure to install these rubber pieces when you reassemble the display. Remove the one remaining Phillips 2.5 × 3.5 screw (1) from each hinge. Open the display to 90° (2), and then separate the display (3) from the computer. To remove a the display panel from the display assembly: Open the computer to 135°.
  • Page 65 The display bezel is available as spare part number N96212-001. The display panel is secured to the display enclosure with tape that is installed in two locations under the panel. To remove the panel, use tweezers to grasp the end of each piece of tape (1).
  • Page 66 Peel back (do not remove) the conductive tape (1) from the connector on the bottom of the panel. Lift the locking bar (2), and then disconnect the cable (3) from the panel. When installing a display panel, use the following illustration to determine tape installation locations on the inside of the display rear cover.
  • Page 67 Remove the two Phillips M2.0 × 2.0 screws (1) from the camera bracket, and then remove the bracket (2). NOTE: Both sides of the camera bracket are inserted under the hinge arms. The camera bracket is available as spare part number N96215-001. Use a thin pry tool (1) to release the bottom of the module.
  • Page 68 To remove the display cable: Remove the cable from the clips (1) along the bottom of the display back cover. Peel the cable (2) off the display back cover. The display cable is available as spare part number N96213-001. To remove the hinges from the display rear cover: Remove the three Phillips M2.0 ×...

  • Page 69: Top Cover With Keyboard

    Remove the antenna cables (2) from the side of the display. The wireless cables and antennas are available as spare part number N96211-001. To reassemble and replace the display assembly, reverse these procedures. NOTE: When installing the tape onto the display rear cover, be sure that the end of the tape is visible and accessible, and extends out slightly from under the installed display panel.
  • Page 70 Table 6-13 Spare part country codes For use in country or Spare part For use in country or Spare part For use in country or Spare part region number region number region number Belgium -A41 Iceland -DD1 Solvenia -BA1 Brazil -201 India -D61...

  • Page 71: Using Setup Utility (Bios)

    Start menu is displayed. Updating Setup Utility (BIOS) Updated versions of Setup Utility (BIOS) might be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs . Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

  • Page 72: Preparing For A Bios Update

    AC adapter provided with the computer (select products only), a replacement AC adapter provided by HP, or an AC adapter with the power rating specified on the product label. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source.
  • Page 73 Select the Search icon in the taskbar, type file in the search box, and then select File Explorer. Select your hard drive designation. The hard drive designation is typically Local Disk (C:). Using the hard drive path you recorded earlier, open the folder that contains the update. filename .exe).

  • Page 74: Backing Up, Restoring, And Recovering

    Backing up, restoring, and recovering You can use Windows tools or HP software to back up your information, create a restore point, reset your computer, create recovery media, or restore your computer to its factory state. Performing these standard procedures can return your computer to a working state faster.

  • Page 75: Creating A System Restore

    Recovering using HP Recovery media You can use HP Recovery media to recover the operating system and drivers that were installed at the factory. On select products, you can create recovery media on a bootable USB flash drive using the HP Cloud Recovery Download Tool.

  • Page 76: Changing The Computer Boot Order

    Changing the computer boot order If your computer does not restart using the HP Recovery media, you can change the computer boot order, which is the order of devices listed in BIOS for startup information. You can select an optical drive or a USB flash drive, depending on the location of your HP Recovery media.

  • Page 77: Using Hp Pc Hardware Diagnostics

    After HP PC Hardware Diagnostics Windows is installed, follow these steps to access it from HP Support Assistant: Complete one of the following tasks: ● Select the Search icon in the taskbar, type support in the search box, and then select the HP Support Assistant app. ● Select the question mark icon in the taskbar.

  • Page 78: Accessing Hp Pc Hardware Diagnostics Windows From The Start Menu (Select Products Only)

    To stop a diagnostic test, select Cancel. Accessing HP PC Hardware Diagnostics Windows from the Start menu (select products only) After HP PC Hardware Diagnostics Windows is installed, follow these steps to access it from the Start menu: Select the Start button, and then select All apps.

  • Page 79: Installing Hp Pc Hardware Diagnostics Windows

    HP UEFI support environment because only .exe files are provided. For more information, Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive on page 73 If your PC does not start in Windows, you can use HP PC Hardware Diagnostics UEFI to diagnose hardware issues.

  • Page 80: Only)

    Application. Proceed with the troubleshooting tests. Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive can be useful in some situations. ● HP PC Hardware Diagnostics UEFI is not included in the preinstallation image.

  • Page 81: Downloading The Latest Hp Pc Hardware Diagnostics Uefi Version

    Find out more. Downloading Remote HP PC Hardware Diagnostics UEFI Remote HP PC Hardware Diagnostics UEFI is also available as a SoftPaq that you can download to a server. Downloading the latest Remote HP PC Hardware Diagnostics UEFI version You can download the latest Remote HP PC Hardware Diagnostics UEFI version to a USB flash drive.

  • Page 82: Customizing Remote Hp Pc Hardware Diagnostics Uefi Settings

    Set the location for downloading the diagnostic tools. This feature provides access to the tools from the HP website or from a server that has been preconfigured for use. Your computer does not require the traditional local storage, such as a hard drive or USB flash drive, to run remote diagnostics.

  • Page 83: Specifications

    Specifications This chapter provides specifications for your computer system. Computer specifications This section provides specifications for your computer. When you travel with your computer, the computer dimensions and weights, input power ratings, and operating specifications provide helpful information. Table 10-1 Computer specifications Metric U.S.

  • Page 84: Solid-State Drive Specifications

    Table 10-2 Display specifications Metric U.S. Active diagonal size 43.9 cm 17.3 in Resolution 2560 × 1440 (QHD) 1920 × 1080 (FHD) Surface treatment Antiglare Brightness 300 nits Viewing angle UWVA Backlight Display panel interface Solid-state drive specifications This section provides specifications for your solid-state drives. Table 10-3 Solid-state drive specifications 512 GB*...

  • Page 85: Power Cord Set Requirements

    Power cord set requirements This chapter provides power cord requirements for countries and regions. The wide-range input feature of the computer permits it to operate from any line voltage from 100 V AC to 120 V AC, or from 220 V AC to 240 V AC. The three-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
  • Page 86 Table 11-1 Power cord requirements for specific countries and regions (continued) Country/region Accredited agency Applicable note number Germany India Israel Italy Japan Netherlands KEMA New Zealand SANZ Norway NEMKO People's Republic of China Saudi Arabia SASO Singapore South Africa SABS South Korea Sweden SEMKO...
  • Page 87 For 127 V AC, the flexible cord must be Type SVT or SJT 3-conductor, 18 AWG, with plug NEMA 5-15P (15 A, 125 V AC), with UL and CSA or C-UL marks. For 240 V AC, the flexible cord must be Type H05VV-F three-conductor, 0.75 mm²...

  • Page 88: Recycling

    Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP website at http://www.hp.com/recycle. Recycling...

  • Page 89: Index

    20 spare part number 20 left touchpad 8 spare part number 20 display cable power 11, 12 HP PC Hardware Diagnostics UEFI illustrated 20 right touchpad 8 downloading 73 spare part number 20 failure ID code 72 display components 6...
  • Page 90 21, 27 product name and number, OMEN 11 pointing device, product computer 14 Windows 12 description 2 Windows Copilot 12 port with HP Sleep and Charge, identifying 5 rear components 13 ports recovery 67 labels HDMI 14 discs 68...
  • Page 91 3 USB 10 Gbps port, identifying 14 serial number, computer 14 USB Type-C power connector and service labels, locating 14 10 Gbps port with HP Sleep and serviceability, product Charge and DisplayPort output, description 4 identifying 14...

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