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Statement Thank you for choosing PIXELHUE products. This document is intended to help you understand and use the products. PIXELHUE may make improvements and/or changes to this document at any time and without prior notice. If you experience any problems in use or have any suggestions, please contact us via the contact information given in this document.
All-New Event Presentation Switching Solutions 1 General User Manual General Overview About This Manual Version History Symbols and Pictures www.pixelhue.com...
User Manual About This Manual This user manual describes how to operate the P20/P10/Q8 seamless switchers and U5/U5 Pro event controllers, as well as how to use the matched all-new event management software PixelFlow. This manual is designed to be a reference for your daily use of our products.
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Images and pictures given in this manual are used for illustration purposes only. The actual product may vary due to product enhancement. The content of the images can be slightly different from reality, such as device types, installed modules, form and position of software windows on the screen. www.pixelhue.com...
Before operating, fix the device on the floor or other stable objects, such as a wall or mounting bracket. During transportation and use of the device and its packaging, the device must be fixed stably to avoid falling. www.pixelhue.com...
Do not repair the device without authorization. Only trained professionals can maintain the device. You can contact PIXELHUE at any time if needed. Always use the spare parts recommended by PIXELHUE. Regularly clean the dust on the heat dissipation holes to prevent the dust from blocking the holes and thus affect the heat dissipation of the device.
When stacking, ensure all the devices are stacked stably to avoid device damage and personal injury caused by falling. 2.3.2 Mounting into a Rack The rack must be fixed properly to avoid tilting and falling, and thus cause personal injury and device damage. www.pixelhue.com...
The device is intended to operate from an AC power source with a voltage range of AC 100–240V~, 50/60Hz. Various standard plugs are shown in the figure below. US NEMA5/15 Europe CEE 7 China GB 2099 UK BS 1363 www.pixelhue.com...
Leaving a battery in an extremely high temperature surrounding environment can result in an explosion or the leakage of flammable liquid or gas. A battery subjected to extremely low air pressure may result in an explosion or the leakage of flammable liquid or gas. www.pixelhue.com...
Device Labels Labels Description Warranty void if removed Do not open the chassis. If this label is damaged, the device will not be covered by the warranty. Grounding The two ends of the grounding wire are connected to the www.pixelhue.com...
When the product needs to be installed on the rack, 4 screws (M5*12) should be used to fix P20/P10 and 16 screws (M5*12) should be used to fix Q8. The rack for installation shall bear at least four times the total weight of the mounted equipment.
If the product does not have the relevant certifications required by the countries or regions where it is to be sold, please contact PIXELHUE to confirm or address the problem. Otherwise, the customer shall be responsible for the legal risks caused or PIXELHUE has the right to claim compensation.
The greater this value is, the bigger this difference will be. Gamma Gamma defines the degree of distortion of the image color. The greater this value is, the more distorted the color will be. www.pixelhue.com...
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HDCP stands for High-Bandwidth Digital Content Protection, a copy protection scheme to eliminate the possibility of intercepting digital data midstream between the source and the display. HDCP 1.4 is designed for full HD content, while HDCP 2.2 relates to ultra HD 4K media. www.pixelhue.com...
All-New Event Presentation Switching Solutions 4 Overview User Manual Overview About This Chapter This chapter is designed to introduce you to PIXELHUE event presentation switching solution. Overview Solution Overview Control Overview Initial Inspection www.pixelhue.com...
P20+U5/U5 Pro+PixelFlow The P20 can work with the U5 or U5 Pro event controller. The following takes the U5 as an example for illustration. Switcher mode (P20+U5+PixelFlow) When the output capacity is 4K, two output connectors work as primary and the other six work as backup.
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When the output capacity is 4K, one HDMI 2.0 connector works as primary and the other works as backup. When the output capacity is SL, four output connectors work as primary and the other four work as backup. SL output capacity is used as an example for illustration of projection www.pixelhue.com...
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When the output capacity is 4K, two HDMI 2.0 connectors are used for 4K output. When the output capacity is SL, eight connectors are used for 2K output. 4K output is used as an example for illustration of projection www.pixelhue.com...
Third-party control system Stream Deck (P20/P10/Q8) Front Panel The front panels of the P20 and P10 come with a 5-inch graphical LCD, a knob and a variety of function buttons that allow for menu operations by pressing buttons. A USB port is provided on the front panel for updating device firmware, import and export www.pixelhue.com...
All-New Event Presentation Switching Solutions 4 Overview User Manual files. For more information about the P20 and P10 front panels, please refer to Hardware Introduction. The front panels of the Q8 come with a 7-inch graphical touchscreen that allows for menu operations.
Hardware Introduction About This Chapter This chapter is designed to introduce you to the hardware configuration of the event switchers in detail. presentation Overview P20 Hardware Introduction Front Panel − Rear Panel − P10 Hardware Introduction Front Panel −...
P20 Hardware Introduction 5.1.1 Front Panel The P20 front panel is designed with a 5-inch graphical LCD, a knob and a variety of function buttons that allow for menu operations by button presses. A USB port is provided on the front panel for updating device firmware, import and export files.
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After startup, the screen displays the home screen. For detailed information on the home screen, refer to 6.1 P20/P10 Menu Operations. Knob Rotate the knob to scroll up or down through the menus. Rotate the knob clockwise to scroll down.
Blinking blue: Content is being switched. − 5.1.2 Rear Panel The P20 rear panel provides a variety of 4K I/O connectors including 12x 4K inputs (HDMI 2.0, DP1.2, 12G-SDI), 4x HDMI 2.0 outputs, and 8x 10G optical fiber ports. P20 rear panel 1.
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5 Hardware Introduction User Manual P_4K_12G SDI Audio-OPT Combo Card The P20 is designed with a P_4K_12G SDI Audio-OPT Combo Card which offers the following input and output connectors. 4x 12G-SDI IN & LOOP (INPUT 9 to 12) 8x optical fiber output ports (OPT) Switcher mode OPT 1 copies the left half of the output image of HDMI 1.
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Multiviewer output The P20 is designed with an HDMI 1.3 for Multiviewer output. A Multiviewer display can be connected, allowing for live monitoring of all the inputs and outputs from one display. The output resolution is fixed at 1920× 1080@60Hz.
At some event venues, the lights may be very dim. For users’ convenience, the P20 is designed with two LED work lights to provide adequate light for rear panel operations. The LED work lights come with pushbutton switches (red) next to them.
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Button LED color and source status (INPUT 1 to 6): Dim white: No signal and not in use Breathing blue: Signal accessed and not in use Blue: Signal accessed and in use www.pixelhue.com...
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After startup, the screen displays the home screen. For detailed information on the home screen, see 6.1 P20/P10 Menu Operations. Knob Rotate the knob to scroll up or down through the menus. Rotate the knob clockwise to scroll down.
Each includes a DP 1.2 and HDMI 2.0. When both have signals, only one can be used as the input source at the same time. OPT Outputs 1 to 4 Four optical fiber ports are provided for copying the output of the HDMI connectors. www.pixelhue.com...
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The P10 comes with two HDMI 1.3 connectors for AUX outputs. Auxiliary devices such as teleprompters can be connected. The output resolution defaults to 1920×1080@60Hz. Outputs 1 to 8 The P10 provides eight HDMI output connectors including two HDMI 2.0 and six HDMI 1.3. www.pixelhue.com...
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Maximum frame rate: 120 Hz − EDID management (support for standard resolutions and custom resolutions) − HDCP 1.3 compliant − HDMI 2.0 Maximum resolution: 4096×2160@60Hz/8192×1080@60Hz − Minimum resolution: 800×600@60Hz − Maximum width: 8192 pixels (8192×1080@60Hz) − Maximum height: 8192 pixels (1080×8192@60Hz) − www.pixelhue.com...
Q8 Hardware Introduction 5.3.1 Front Panel The Q8 front panel is designed with a 7-inch touchscreen, a power button, and two LED strips. A LINK port is provided on the front panel to link a second Q8. Q8 front panel www.pixelhue.com...
LINK port cover The cover for LINK ports 5.3.2 Rear Panel The Q8 rear panel provides a variety of I/O connectors including 72x 4K input connectors (HDMI 2.0, DP1.2, 12G-SDI), 48x output connectors (HDMI 2.0, DP1.2, 12G-SDI, 10G OPT). www.pixelhue.com...
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Output card slot Q_4x HDMI 2.0+4x 12G-SDI Optical Output Card Control card Control Card Power Support 2 primary and 1 backup power supplies. Before powering on connector the device, connect at least two power supplies. Power specifications: 100-240V~, 50/60Hz, 10A-5A www.pixelhue.com...
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Support for 4:2:2 and 4:4:4 inputs − Support for processing of Full and Limited range videos − Support for HDR video inputs − HDCP 1.3 and HDCP 2.2 compliant − Custom resolutions − Maximum width: 8192 pixels; maximum height: 8192 pixels www.pixelhue.com...
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Connector 2 (HDMI 2.0) and connector 6 (12G-SDI) are in a group. − Connector 3 (HDMI 2.0) and connector 7 (12G-SDI) are in a group. − Connector 4 (HDMI 2.0) and connector 8 (12G-SDI) are in a group. − 4x HDMI 2.0 Up to 4K×2K@60Hz 8bit 4:4:4 output − www.pixelhue.com...
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The two Ethernet ports work as a copy channel for each other Connect to the U5, U5 Pro or control computer Transmit the input view information to the control computer or U5/U5 Pro event controller Support control by central control command www.pixelhue.com...
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Support network audio input and output Support 64x64 audio swapping GENLOCK 1x GENLOCK IN, 1x GENLOCK LOOP Support Bi-Level and Tri-Level GENLOCK IN: Accept the external sync signal GENLOCK LOOP: Loop the sync signal www.pixelhue.com...
User Manual Menu Operations About This Chapter This chapter introduces you to the system menus of the P20/P10 and Q8, including how the menus are accessed and the available functions and parameters. The menu pictures are presented throughout the chapter.
6 Menu Operations User Manual P20/P10 Menu Operations The 5-inch LCD and a variety of buttons on the front panel of the P20/P10 allow for pretty darn simple operations. The following sections will introduce the operations in detail. 6.1.1 Startup and Shutdown Connect all the necessary cables and power cords properly, locate and turn on the rocker switch on the rear panel.
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All-New Event Presentation Switching Solutions 6 Menu Operations User Manual Home screen (P20) Table 6-1 Home screen description Description Displays the device information. Logo of PIXELHUE Device model SYSTEM Device name Front panel lock When this icon is displayed, the front panel buttons are ...
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When the border of an output connector icon is in orange, the connector is used for copying output. On the home screen, press the knob to access the main menu screen and complete relevant settings. The following sections will describe menu operations in detail. www.pixelhue.com...
All-New Event Presentation Switching Solutions 6 Menu Operations User Manual Main menu (P20) 6.1.3 Input The Input menu allows you to do the following: Select Connector Type Select Connector Capacity Set EDID Import and Export EDID ...
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All-New Event Presentation Switching Solutions 6 Menu Operations User Manual Menu Orientation On the main menu screen, scroll to and select Input > Connector. Input connector selection (P20) Description Menu Item Description Input Source Select an input source. Includes 12x input sources. Inputs 1 to 8 contain 8x DP 1.2/HDMI 2.0 and Inputs 9 to 12 contain 4x 12G-SDI.
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The connector properties such as the resolution and color settings are reset to the defaults. Menu Orientation On the main menu screen, scroll to and select Input > Capacity. Connector capacity selection (P20) Description Menu Item Description Capacity Resource usage of the input connector DL: 4K×1K...
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All-New Event Presentation Switching Solutions 6 Menu Operations User Manual Menu Orientation On the main menu screen, scroll to and select Input > Input Resolution. Input resolution settings (P20) Description Menu Item Submenu Item Description Current Resolution Current input resolution: Pixel width and...
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An input source and connector type are selected. EDID import and export are not available for 12G-SDI. Notes The USB port on the P20/P10 front panel does not support USB HUB. Only one EDID file can be imported for an input connector and the file must be less than 1 MB.
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Prerequisites An input source and connector type are selected. Input color settings are not available for the 12G-SDI connectors. Menu Orientation On the main menu screen, scroll to and select Input > Input Color. Input color settings (P20) www.pixelhue.com...
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An input source and connector type (DP 1.2/HDMI 2.0) are selected. InfoFrame override settings are not available for the 12G-SDI connectors. To set dynamic range conversion, make sure the device is P20, the connector is HDMI 2.0, and dynamic range conversion is turned on in Advanced. For details, 6.1.11.3 Turn on/off Dynamic Range...
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All-New Event Presentation Switching Solutions 6 Menu Operations User Manual InfoFrame override (P20) Description Menu Item Description Color/Sample Set the input color space and sampling rate Bit Depth Set the input bit depth Bit depth refers to the color information stored in an image. The higher the bit depth of an image, the more colors it can store.
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SDI does not support HDCP. If 12G-SDI is select as the input source, the HDCP function will be unavailable. Menu Orientation On the main menu screen, scroll to and select Input > HDCP. HDCP (P20) Description Select On or Off to turn on or off HDCP function for the input source. View HDCP Status View the HDCP status of the selected video source.
All-New Event Presentation Switching Solutions 6 Menu Operations User Manual HDCP status (P20) Description Menu Item Description HDCP Status HDCP status of the selected video source Encrypted: The video source is encrypted by HDCP. Not Encrypted: The video source is not encrypted by HDCP.
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All-New Event Presentation Switching Solutions 6 Menu Operations User Manual Output capacity (P20) Description Menu Item Description Output Select an output for settings. OUTPUT: Primary output AUX: AUX output Output Capacity Select the output capacity of the common screen.
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All-New Event Presentation Switching Solutions 6 Menu Operations User Manual Menu Orientation On the main menu screen, scroll to and select Output > Output Resolution. Output resolution settings (P20) Description Menu Item Submenu Item Description Current Resolution Current resolution: Pixel width and height of...
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EDID information. Prerequisites A USB drive is inserted into the USB port on the front panel of the P20/P10. The input connectors and the connected device are connected correctly. An output is selected.
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Prerequisites An output is selected. Menu Orientation On the main menu screen, scroll to and select Output > Output Color. Output color settings (P20) Description Menu Item Description Brightness Brightness is the shading of lights in the image. When the brightness increases, viewers will be dazzled.
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User Manual Prerequisites An output is selected. To set dynamic range conversion, make sure the device is P20 and a primary output is selected. Menu Orientation On the main menu screen, scroll to and select Output > Output Information.
Prerequisites An output is selected. Menu Orientation On the main menu screen, scroll to and select Output > HDCP. HDCP (P20) Description Select an HDCP version, or select Off to turn off HDCP. 6.1.5 Screen The Screen menu allows you to do the following: ...
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Prerequisites The screen is a common screen or AUX screen. Menu Orientation On the main menu screen, scroll to and select Screen > Screen1/AUX1 > Screen Status. Screen status (P20) Description Set Screen Status to (on) or (off). Set Connector Resolution Set the connector resolution and frame rate.
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All-New Event Presentation Switching Solutions 6 Menu Operations User Manual Menu Orientation On the main menu screen, scroll to and select Screen > Screen1/AUX1 > Connector Resolution. Connector resolution (P20) Description Menu Item Submenu Item Description Current Resolution Current resolution: Pixel width and height of...
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Description Menu Item Description Mode Select a mode for mosaic settings Easy: Set the total screen width and height. The P20/P10 will generate a mosaic solution automatically. Advanced: Select a mosaic layout template (the number of rows and columns of the output connectors).
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Prerequisites The screen is a common screen and Screen Status is set to The offset angles of the projectors have been adjusted. www.pixelhue.com...
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All-New Event Presentation Switching Solutions 6 Menu Operations User Manual Menu Orientation On the main menu screen, scroll to and select Screen > Screen1 > Edge Blending. Edge blending (P20) Description Menu Item Description Connector Select a connector for edge blending settings.
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Set the parameters of the output signal. Prerequisites The screen is a common screen and Screen Status is set to HDR range conversion is available for P20 only. Menu Orientation On the main menu screen, scroll to and select Screen > Screen1 > Output Information.
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The screen is a common screen or AUX screen and Screen Status is set to Menu Orientation On the main menu screen, scroll to and select Screen > Screen1 > PGM Edit. Output information (P20) www.pixelhue.com...
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The screen is a common screen or AUX screen and Screen Status is set to Menu Orientation On the main menu screen, scroll to and select Screen > Screen1 > Display. Display status (P20) Description Common Screen Set Display to Normal, FTB, Freeze or Test Pattern.
Set AUX Layers Set Regular Layers 6.1.6.1.1 Create and Delete Layers Create, delete and clear regular layers. The LCD menus of P20 are used as examples in this section for illustration. Menu Orientation On the main menu screen, scroll to and select Layer.
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A common screen and regular layer are selected. Note If the layer source bandwidth is exceeded, the layer displays a black screen. Menu Orientation On the main menu screen, scroll to and select Layer > Layer Name. Basic layer information (P20) www.pixelhue.com...
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6.1.6.1.3 Set Input Crop Prerequisites A common screen and regular layer are selected. The layer source is accessed. Note The input source status and capacity after cropping is the same as the original. www.pixelhue.com...
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On the contrary, the entire image becomes gloomy. Contrast affects the exposure level of the entire image. It makes the bright part brighter and the dark part darker. Saturation Saturation is the colorfulness of the image. The higher the contrast, www.pixelhue.com...
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Turn on or turn off the invert colors function. : On, allowing black areas to be transparent and white areas to be cut : Off, allowing white areas to be transparent and black areas to be cut www.pixelhue.com...
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The greater the value, the softer the transition. Foreground Turn on or turn off foreground color adjustment. Color : On. The RGB of the related parameter can be set to adjust the keying effect. : Off RGB values of the foreground color www.pixelhue.com...
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Enabling layer mask will disable the layer border. Menu Orientation On the main menu screen, scroll to and select Layer > Layer Name > Mask. Description Menu Item Description Status Turn on/off layer mask. : On : Off www.pixelhue.com...
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: On : Off Border Set the layer border type. Width Set the width of the left and right borders. Height Set the height of the top and bottom borders. Color Set the RGB of the border color. www.pixelhue.com...
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Set the shadow color. 6.1.6.1.10 Set Layer Flipping Flip layers horizontally, vertically, or horizontally and vertically. Prerequisites A common screen and regular layer are selected. Menu Orientation On the main menu screen, scroll to and select Layer > Layer Name > Flip. www.pixelhue.com...
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Before exporting a BKG file, insert a USB drive into the USB port on the front panel of the P20/P10. Notes The USB port on the front panel of the P20/P10 does not support USB HUB. The BKG does not use the layer resources.
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The maximum resolution of a single BKG file is 65536×65536 pixels. Menu Orientation On the main menu screen, scroll to and select Layer. BKG (P20) Description Select a common screen, set the layer type to BKG, and then do the following as required.
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panel of the P20/P10. Notes The USB port on the front panel of the P20/P10 does not support USB HUB. LOGO does not use the layer resources. The LOGO image is always at the front of the layer order and cannot be resized.
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All-New Event Presentation Switching Solutions 6 Menu Operations User Manual LOGO (P20) Description Apply LOGO a. Turn on LOGO. ( Select LOGO to open the LOGO file screen. Select a LOGO file. In the dialog box that appears, select Apply to use the LOGO file as the LOGO of the common screen.
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User Manual Set AUX Layers 6.1.6.4.1 Create and Delete Layers Create, delete and clear AUX layers. The LCD menus of P20 are used as examples in this section for illustration. Menu Orientation On the main menu screen, scroll to and select Layer.
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If the layer source bandwidth is exceeded, the layer displays a black screen. Menu Orientation On the main menu screen, scroll to and select Layer > Layer Name. Basic layer information (P20) Description Menu Item Description Input Source Select an input source for the layer Lock Aspect Ratio Lock or unlock the aspect ratio of the layer resolution.
Set the pixel height of the cropped area. Crop Effect Example 6.1.7 Transition Select a mode to switch content from PVW to the PGM. Prerequisites The device is in switcher mode. This menu is not available in PGM only mode. www.pixelhue.com...
All-New Event Presentation Switching Solutions 6 Menu Operations User Manual Menu Orientation On the main menu screen, scroll to and select Transition. Switching (P20) Description Menu Item Description Switching Select a mode to switch content from PVW to PGM. Mode SWAP: Swap the contents on the PVW screen and PGM screen.
All-New Event Presentation Switching Solutions 6 Menu Operations User Manual Preset (P20) Description Save a preset In switcher mode, select a blank preset and then select Save from PVW or − Save from PGM from the window that appears.
All-New Event Presentation Switching Solutions 6 Menu Operations User Manual Multiviewer (P20) Description Menu Item Description MVR Layout Select a layout for the Multiviewer screen. Switcher mode: 7 layout templates are provided. − PGM only mode: 5 layout templates are provided.
All-New Event Presentation Switching Solutions 6 Menu Operations User Manual Network settings (P20) Description Menu Item Description MAC Address Display the physical address of the device. Network Mode Select an IP address configuration method. Manual: Specify a static IP address for the device manually.
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Select a synchronization signal source for the output signal. Prerequisites Before Genlock settings, the synchronization signal source is connected to the Genlock connector on the rear panel of the P20/P10. Menu Orientation On the main menu screen, scroll to and select Advanced > Synchronization.
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If you want to reset Primary Preferred status and all backup relationships to the defaults, select Reset. Turn on/off Dynamic Range Conversion Turn on or off the dynamic range conversion feature. Prerequisites The device is P20. www.pixelhue.com...
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6 Menu Operations User Manual Menu Orientation On the main menu screen, scroll to and select Advanced > Dynamic Range Conversion. Dynamic range conversion (P20) Description Dynamic Turn on/off dynamic range conversion Range This function enables free conversion between SDR, HDR10 and HLG.
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Set Fn Button Assign a function to the FN shortcut button on the front panel of the P20/P10 so that users can quickly access the assigned function. Functions that can be assigned to the FN button include turning on/off Genlock synchronization, freeze and FTB.
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Select Fn to access the submenu. Select Synchronization, Freeze or FTB to assign the selected function to the FN button. Reset to Factory Settings Reset the P20/P10 parameter settings to the factory defaults. Note This action does not change the firmware version of the device.
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Before importing a project file, copy the file (.uprj) to the root directory of a USB drive and insert the USB drive into the USB port on the front panel of the P20/P10. Before exporting a project file, insert a USB drive into the USB port on the front panel of the P20/P10.
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Prerequisites Before firmware update, copy the update file (.img) in the root directory of a USB drive and insert the USB drive into the USB port on the front panel of the P20/P10. Notes The USB port on the front panel of the P20/P10 does not support USB HUB.
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Export logs from the P20/P10 to a USB drive. Prerequisites A USB drive is inserted into the USB port on the front panel of the P20/P10. Notes The USB port on the front panel of the P20/P10 does not support USB HUB.
All-New Event Presentation Switching Solutions 6 Menu Operations User Manual Exporting logs (P20) Description Select Log Export to access the submenu. Select Apply to export the log files to the root directory of the USB. 6.1.12 Mode Set the working mode of the device to switcher or PGM only.
Select Switcher or PGM Only. After a working mode is selected, ✓ appears on the bottom right, as shown in Figure 6-44. 6.1.13 About Us View the P20/P10 firmware version, the email address and official website of PIXELHUE. Menu Orientation On the main menu screen, scroll to and select About Us. About us (P20) 6.1.14 Language...
All-New Event Presentation Switching Solutions 6 Menu Operations User Manual Language (P20) Description Select 简体中文 or English. After a language is selected, ✓ appears on the bottom right, as shown in Figure 6-46. Q8 Menu Operations 6.2.1 Startup and Shutdown Connect all the necessary cables and at least two power cords properly, and press the power button on the front panel to power on the Q8.
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Show the power supply connection status. connector Green: The connector is connected with a power supply and the power is supplied. White: The connector is not connected with a power supply and the power is not supplied. www.pixelhue.com...
6.2.3 Network Settings On the home screen, tap located at the bottom right corner to enter the settings screen. Select Network to enter the network settings screen. Configure the device IP address information. www.pixelhue.com...
IP address must be on the same network segment. Tap Apply to complete the settings. 6.2.4 Device Information On the Device screen, you can check the power supply status, card temperature and fan running status of the device. www.pixelhue.com...
Import and export project files Export log files Set the device status after AC power back On the home screen, tap located at the bottom right corner to enter the settings screen. Then, tap Advanced to enter the advanced settings screen. www.pixelhue.com...
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USB drive and then insert the drive into the USB port on the control card of the Q8. On the Advanced screen, tap Update to enter the firmware update screen and the system will automatically detect and read the update file in the USB drive. www.pixelhue.com...
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To import project files, save the files in the root directory of the USB drive and then insert the drive into the USB port on the control card of the Q8. On the Advanced screen, tap Projects to enter the project file import and export screen. www.pixelhue.com...
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To export logs, insert the USB drive that is used to save the logs into the USB port on the control card of the Q8. On the Advanced screen, tap Logs to enter the log export screen. www.pixelhue.com...
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Power Off: After the power is supplied, the device remains in the power-off state. To power on the device, press the power button on the device front panel. Last State: After the power is supplied, the device remains in the last state. www.pixelhue.com...
The Q8 supports both Chinese and English UI languages. You can change the language on the Language screen. 6.2.7 About Us On the About Us screen, you can check the device system version and the device manufacturer related information. www.pixelhue.com...
Connect the device and the control PC to the same LAN via a router and set the device to automatically obtain an IP address. Notes The device in this chapter refers to the P20, P10 or Q8 seamless switcher. The software pictures given in this chapter are used for illustration purposes ...
Select Projects on the left side of the interface to show the project list. Project list If creating a project for an online device, click New Project on the Online Projects tab interface. If creating a project for a virtual device, select the Virtual Projects tab and click the New Project. www.pixelhue.com...
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All-New Event Presentation Switching Solutions 7 Event Management Software PixelFlow User Manual Create new online projects www.pixelhue.com...
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For a virtual project, you can click Create a new virtual device. In the dialog box that appears, set the name, model, and IP address for the virtual device, then click OK to add it to the selected devices list. Note A device can be added to one project only. www.pixelhue.com...
Import the local project files to the device. Please note that the device model must match with that in the project file. Select Projects on the left side of the interface to show the project list. Click Import Project or go to Projects > Import from the menu bar. www.pixelhue.com...
Select the Online Projects or Virtual Projects tab, double-click the project name or click Enter in the Action column to enter the device configuration interface. From the menu bar, select Projects > Export. In the displayed dialog box, select the desired data. Export project files Click Export. www.pixelhue.com...
If the device is already logged in, skip this step. Device login Click to refresh the device list. (Optional) Switch the display style of the device list as desired. : Graphical view View the device name, IP address and model. − www.pixelhue.com...
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In the list view mode ( ), click Enter in the Action column. Virtual Devices Select Device from the left side of the interface to enter the device list interface. Select the Virtual Devices tab. Virtual device list Click www.pixelhue.com...
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View device status, name, IP address, and model. − Double click the device front panel image to access the device configuration − interface. Place the mouse over the device to start or shut down, configure (change − device name, IP address), or delete the device. www.pixelhue.com...
), click Enter in the Action column. 7.3.2 Configure Device Properties Select the device on the left side of the device configuration interface, and then configure the device-related properties on the right pane. Device properties (P20) Rename Device Change the device name. Prerequisites None www.pixelhue.com...
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7 Event Management Software PixelFlow User Manual Notes None Interface Example (P20) Description Enter a name for the device in the text box next to Device Name. Note In the device list on the left side of the interface, you can also right click the device name and select Rename from the context menu to change the device name as well.
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Before enabling the Genlock sync function, make sure the sync signal has been connected to the Genlock connector of the device. The device model is Q8 and the screen has already been created. Notes None Interface Example (P20) Description Parameter Description Sync To Turn off the sync function;...
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Configure HDR Format Conversion Turn on or turn off the HDR format conversion function. If turned on, you can set the HDR-related parameters for the input and output. Prerequisites The device model is the P20. Notes None Interface Example (P20)
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Switch Working Mode When the device supports dual working modes (Switcher and PGM Only), you can switch to either mode that satisfies your actual needs. Prerequisites The device model is the P20 and P10. Notes None Interface Example (P20) Description Select Switcher or PGM Only from the drop-down list.
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The function is applicable when the capacities of the input connectors are the same. After the function is enabled, the switching of the connector capacity and connector type are not supported. Interface Example (P20) Description Set the Input Source Backup switch to Select or deselect Primary Source Preferred.
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All-New Event Presentation Switching Solutions 7 Event Management Software PixelFlow User Manual Notes The Multiviewer signal is not affected by device backup function. Interface Example (P20) Description Parameter Description Device Backup Turn on or turn off the function. : On ...
Prerequisites None Notes None Interface Example (P20) Description Click Restart or Shut Down, and then click Yes in the displayed dialog box. 7.3.3 Configure Input Properties Click the target input connector on the graphical device rear panel (if you need to configure the card properties, please click the desired card on the rear panel), and then set the input-related properties in the property area on the right pane.
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Set the input connectors to be used, connector capacity (resource occupation) and deinterlacing function. Prerequisites The connector capacity is available on the P20 and P10. The deinterlacing function is available on the Q8. Notes If the connector is set to be NOT used: ...
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Prerequisites The HDR-related parameter settings are applicable to the HDMI 2.0 connectors on the P20, and make sure you have turned on the HDR format conversion function in the device property configuration page before the settings. For specific operations, please refer to 7.3.2.5 Configure HDR Format...
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All-New Event Presentation Switching Solutions 7 Event Management Software PixelFlow User Manual Notes None Interface Example (P20) Description On the Basic tab interface, configure the following parameters. Type Parameter Description General Color/Sample The sampling format of the input parameters Bit Depth The bit depth of the input, i.e., the binary digits to...
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All-New Event Presentation Switching Solutions 7 Event Management Software PixelFlow User Manual Interface Example (P20) Description On the EDID tab interface, configure the following parameters and click Apply after the settings. Parameter Sub-Parameter Description Resolution The number of horizontal pixels and vertical pixels of...
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Notes Each input connector supports importing one EDID file only and the EDID file must be less than 1 MB. Interface Example (P20) Description EDID Import On the EDID tab interface, click EDID Import. In the dialog box that appears, select an EDID file and click Open.
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All-New Event Presentation Switching Solutions 7 Event Management Software PixelFlow User Manual Notes None Interface Example (P20) Description On the Effect tab interface, configure the following parameters. Parameter Description Contrast The ratio of the luminance of the brightest color to that of the...
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Achieve the luma keying or chroma keying effect on the input source. Prerequisites The device model is Q8. If your device is the P10 or P20 and you want to achieve the DSK effect, please refer to 7.3.3.7 Configure DSK to set the related parameters in the layer property area.
Turn on or turn off the function. : On : Off 7.3.4 Configure Output Properties Click the target output connector on the graphical device rear panel, and then set the output-related properties in the property area on the right pane. www.pixelhue.com...
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The copy connector outputs the same image as the primary output connector outputs. Prerequisites The connector capacity configuration is applicable to the P10 and P20. The function of output connector copying and the selection of output connectors are applicable to the Q8.
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Select the desired output connectors. : Selected : Not selected When the connector copying function is disabled, select the required output connectors and click Apply. View Output Info View the basic output properties, and change the output connector name. www.pixelhue.com...
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User Manual Prerequisites None Notes None Interface Example (P20) Description On the Basic tab interface, enter a new connector name, and then click elsewhere in the interface to complete the connector name change. Configure Output Info Configure the output-related parameters.
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The back-end device EDID is obtained. Notes It is recommended the advanced settings are carried out by the trained personnel only. Interface Example (P20) Description On the Timing tab interface, configure the following parameters and click Apply after the settings.
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EDID to a local computer for possible future use. Prerequisites The output connector is connected to the back-end device normally. The output is a main output (not AUX output). Notes None Interface Example (P20) www.pixelhue.com...
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Configure the output color parameters. The ultimate output image quality is decided by the layer color, input color and output color settings. Prerequisites None Notes None Interface Example (P20) Description On the Effect tab interface, configure the following parameters. Parameter Description Contrast The ratio of the luminance of the brightest color to that of the www.pixelhue.com...
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Independent: Two Multiviewer connectors output their own monitoring images. Copy: HDMI 2 copies the monitoring data on HDMI 1. When the output resolution is set to 4K×2K@60Hz, only copy mode is supported. Connector Resolution Select the desired connector resolution. www.pixelhue.com...
7.3.1 Enter Device Configuration Page. Select the target device on the left, and then select Screen at the top of the page. Screen configuration (P20) Click to add a new screen. To delete a single screen, place the mouse on the screen name and click ...
Change the screen name. Prerequisites None Notes None Interface Example (P20) Description On the Basic tab interface, enter a new screen name, and then click elsewhere in the interface to complete the screen name change. Configure Connector Position Configure the start position of the output connector.
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Prerequisites The screen is a main (not AUX) screen. Notes None Interface Example (P20) Description On the Basic tab interface, configure the following parameters. Parameter Description Test Pattern Turn on or turn off the function.
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Prerequisites The screen is a main (not AUX) screen. Notes None Interface Example (P20) Description Select the output connector on the canvas, and then configure the following parameters on the Basic tab interface. After the settings, click Apply. www.pixelhue.com...
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The horizontal offset relative to the starting position of the original connector The vertical offset relative to the starting position of the original connector Width The horizontal pixels Height The vertical pixels Configure Screen Color Configure the screen color parameters. Prerequisites None Notes None Interface Example (P20) www.pixelhue.com...
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The EDID of the back-end device is obtained. Notes It is recommended the advanced settings are carried out by the trained personnel only. After the output resolution is changed, the AOI parameters associated with the connector will be automatically reset. www.pixelhue.com...
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All-New Event Presentation Switching Solutions 7 Event Management Software PixelFlow User Manual Interface Example (P20) Description On the Output tab interface, configure the following parameters and click Apply. Parameter Sub-Parameter Description Resolution The number of horizontal pixels and vertical pixels of...
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Configure the output-related parameters. Prerequisites Before setting the HDR format conversion related parameters here, make sure your device is the P20 and you have turned on the HDR format conversion function. For specific operations, please refer to 7.3.2.5 Configure HDR Format Conversion.
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Prerequisites The screen is a common screen. The offset angles of the projectors have been adjusted. Notes None Interface Example (P20) Description On the Advanced tab interface, configure the following parameters. Parameter Description Edge Select the edge for blending.
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All-New Event Presentation Switching Solutions 7 Event Management Software PixelFlow User Manual Notes None Interface Example (P20) Description On the Advanced tab interface, configure the following parameters. Parameter Description LCD Bezel Turn on or turn off the function. Compensation : On ...
Page. Select the target device on the left, and then select Programming at the top of the page. Programming (P20) Click a screen name to select the screen, or click Multiple select to select multiple screens. Add the layers to the screens.
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Fill screen Delete Align Maximize/Restore Copy Zoom out Mirror horizontally Zoom in Swap PVW and PGM Zoom to selected Copy PVW to PGM Auto fill Match PVW with PGM Clear Transition effect Lock/Unlock PGM and PVW Transition duration Bring forward www.pixelhue.com...
Select the desired layer, and then set the layer-related properties in the property area on the right pane. Configure Basic Properties Configure the layer name, flipping, aspect ratio, as well as position and size. Prerequisites None Notes The AUX layer fills the AUX screen, with the layer size and position unadjustable. www.pixelhue.com...
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All-New Event Presentation Switching Solutions 7 Event Management Software PixelFlow User Manual Interface Example (P20) Description On the Basic tab interface, configure the following parameters. Parameter Description Name The layer name Flip The layer flipping mode The supported options include None, Flip Horizontally, Flip Vertically, Flip Horizontally and Vertically.
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All-New Event Presentation Switching Solutions 7 Event Management Software PixelFlow User Manual Notes If the layer mask function is turned on, the border function is turned off. Interface Example (P20) Description On the Basic tab interface, configure the following parameters. Parameter Description Border Turn on or turn off the function.
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All-New Event Presentation Switching Solutions 7 Event Management Software PixelFlow User Manual Interface Example (P20) Description On the Basic tab interface, configure the following parameters. Parameter Description Mask Turn on or turn off the function. : On : Off ...
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All-New Event Presentation Switching Solutions 7 Event Management Software PixelFlow User Manual Interface Example (P20) Description On the Effect tab interface, configure the following parameters. Parameter Description Contrast The ratio of the luminance of the brightest color to that of the...
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Prerequisites The device model is the P20 and P10. The layer is a regular (not AUX) layer, and the layer input source is a good one. Notes The status and capacity of the cropped input source are consistent with that of the original one.
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For the Q8, the Cut & Fill function occupies two layer resources. For the P10 and P20, the total resources for the Cut layer are 2x DL (1x 4K), and the Cut layer capacity must be less than or equal to that of the Fill layer.
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All-New Event Presentation Switching Solutions 7 Event Management Software PixelFlow User Manual Interface Example (P20) Description On the Advanced tab interface, configure the following parameters. Parameter Description Cut & Fill Turn on or turn off the function. : On ...
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Achieve the luma keying or chroma keying effect on the input source. Prerequisites The device model is the P10 and P20. If your device is the Q8 and you want to achieve the DSK effect, please refer to 7.3.3.7 Configure DSK to set the related parameters in the input property area.
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To distinguish between the foreground and background Hue Clip The hue range The larger the value, the larger the removal area. The maximum value is the current value of Hue Ramp. Saturation Clip To distinguish between the foreground and background www.pixelhue.com...
Then, perform the following actions as required: Q8: Click Save from PGM or Save from PVW. P20 and P10: In Switcher mode: Click Save from PGM or Save from PVW. In PGM Only mode: Click Save Preset.
In the preset list, select the desired preset to load it. Q8: The preset is loaded to PVW. P20 and P10: In Switcher mode: The preset is loaded to PVW. In PGM Only mode: The preset is loaded to PGM.
If the device model is the Q8, drag an input in the input list or drag PVW and PGM in the screen list to the MVR window. If the device model is the P20 and P10, please skip this step. To replace a signal of a specified window, simply drag another signal to the window.
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Turn on or turn off the function. : On : Off Color The color of the UMD text Border Width The width of the layer left or right border Height The height of the top or bottom border Color The layer border color www.pixelhue.com...
The device will restart automatically after the reset is completed. Click Factory Reset. In the pop-up dialog box, select Keep user data or Reset all, and then click OK. Keep user data Retain the network parameters, project files, EDID files, gallery files and device language settings. www.pixelhue.com...
7.7.2 Device Diagnostics In the menu bar, select Maintain. Select the Diagnostics tab, select a device from the drop-down list, and click Diagnostics. After the diagnostics completes, you can view the test result and take necessary measures as required. Device diagnostics www.pixelhue.com...
On a PC, you can export the logs of the PixelFlow software. On an event controller, you can export the logs of both the PixelFlow software and event controller. 7.8.4 View Software Info In the menu bar, go to Help > About Us to view the software-related info. www.pixelhue.com...
All-New Event Presentation Switching Solutions 8 U5/U5 Pro Event Controllers User Manual U5/U5 Pro Event Controllers About This Chapter This chapter introduces you to the U5/U5 Pro event controller. Overview Introduction Device Operations www.pixelhue.com...
8. Switching control area 3. Layer buttons 9. T-Bar 4. Input buttons 10. Power button 5. Preset buttons 11. MIDI module area 6. Smart touchscreen Note The U5 LCD screen can be folded and lock at any angle between 45° and 125°. www.pixelhue.com...
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3. Screen buttons 11. Switching control area 4. Input buttons 12. MIDI module area 5. Layer buttons 13. Power button 6. Preset buttons 14. T-Bar 7. Function control area 15. Keyboard 8. Camera and timecode control area 16 Drawers www.pixelhue.com...
5. 2x HDMI 2.0+1x HDMI 1.3 connectors 2. Timecode module connector 6. 4x USB 2.0 ports (optional module) 3. Gooseneck lamp connector 7. USB (type-B) 4. 2x ETHERNET ports 8. 1x Power module U5 Pro Rear Panel U5 Pro Rear Panel www.pixelhue.com...
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IP address. Support independent mode. The two Ethernet ports use two IP addresses. Support transmission of the input view information. MULTIVIEWER HDMI 2.0 Generally connect to the MVR connector seamless switcher to view the output www.pixelhue.com...
Pinch in or stretch out: Place two fingers on the touchscreen and pinch in or stretch out. This operation is only to zoom in or out pictures on the smart touchscreen. 8.3.2 Startup and Shutdown Prerequisites A power supply is connected and the power is supplied normally. www.pixelhue.com...
Other tab on the displayed page. In the Event Controller Power area, click Restart, and the device will automatically restart. Note During startup or shutdown, the PIXELHUE logo is displayed on the home screen. 8.3.3 Main Touchscreen The U5 has a 21.5’’ multi-touch main touchscreen with a resolution of 1920×1080.
Screen Button Status The screen buttons have the following statuses: Green: Screens are added to this button and being operated. Yellow: Screens are added to this button but not selected. Blank: No screens are added to this button. www.pixelhue.com...
When a layer is selected, press an input source button to switch the layer input source. The U5 Pro has 30 input buttons and 2 page turning buttons. The U5 has 15 screen buttons and 1 page turning button. To jump to the previous page, use the combination of buttons. www.pixelhue.com...
The U5 Pro has 34 layer buttons and 2 page turning buttons. The U5 has 15 layer buttons and 1 page turning button. To jump to the previous page, use the combination of buttons. Layer buttons www.pixelhue.com...
Preset buttons Preset Button Status Green: The preset has been loaded to the screen PVW. Yellow: The preset is saved but not loaded. Red: The preset has been loaded to the screen PGM. www.pixelhue.com...
: Press to stretch the selected layer to fill the screen area(s) in which the selected layer is located before it is stretched. : Press to enter the DSK page for you to do chroma key and luma key operations on the input source. www.pixelhue.com...
: Delete button. Press to activate the delete function and the button flashes yellow. Then, press a preset, layer or screen button, and the selected preset, layer or screen will be deleted. : Timecode module control buttons www.pixelhue.com...
: Adjust the PTZ camera shooting angle up, − down, left and right. : The saved PTZ camera positions. Press these buttons to apply − the position to quickly adjust the PTZ camera. 8.3.11 Smart Touchscreen Smart touchscreen home www.pixelhue.com...
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Pinch with two fingers to zoom in or out the still images. View Timecode On the smart touchscreen, click Timecodes and view the timecode information of output. Timecode displayed www.pixelhue.com...
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CPU, RAM, motherboard, and disk running status Power supply and HDMI connector connection status Transmission rate of the Ethernet ports Event controller health View Multiviewer Images On the home of smart touchscreen, click Multiviewer to enter the Multiviewer (MVR) page. www.pixelhue.com...
MVR1 to MVR2 and then HDMI 1.3 (control interface of the media server). 8.3.12 Number Buttons The U5 Pro is equipped with number buttons, which are used to enter numbers when adjusting layer size, position, etc. www.pixelhue.com...
FTB: Make the output images displayed on the selected screens fade to black. LOCK T-BAR: Lock the T-Bar. After it is lock, pushing T-Bar does not take effect. SWAP: Press the button to enable or disable the SWAP function. www.pixelhue.com...
If a property parameter does not have a corresponding encoder or fader, rotating the encoder or pushing the fader does not take effect. Turn the encoder right to increase the corresponding parameter value, and turn the encoder left to decrease the value. www.pixelhue.com...
Pushing the T-Bar up or pulling it down to manually control the switching from PVW to PGM. The LED indicator shows the switching progress. During the process of pushing or pulling the T-Bar, pressing the buttons on the front panel of the event controller does not take effect. www.pixelhue.com...
8.3.18 Drawers The U5 Pro is equipped with two drawers for you to put some wires or small objects. To open the drawers, just pull the two sections next to the keyboard out on the front panel. www.pixelhue.com...
Stream Deck Control About This Chapter The Q8 and P series (P10 and P20) seamless switchers support control through a third-party device (Stream Deck). When controlling through Stream Deck, it is necessary to complete the configuration of Stream Deck device through the Companion software.
The connection between Stream Deck and the seamless switcher has been completed. Software Configuration After downloading the Companion installation package, double click the package to install the software. After the installation, double click the Companion software shortcut to open the software. Companion software interface www.pixelhue.com...
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Click Add before the device model you want to control. After adding the device, the system enters the Edit Connection configuration interface. Connection configuration Configure the control device. Label: The name of the controlled device is required. The name can only contain letters, numbers, underscores and dashes. www.pixelhue.com...
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Click Save to complete the connection configuration. If the configuration is correct, under the Connections tab, the status of the connected device is displayed as Device connection complete Click Buttons to enter the Stream Deck button configuration interface. Stream Deck button configuration www.pixelhue.com...
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Stream Deck. Function binding - Basics Note Since Stream Deck does not support page navigation horizontally, when adding functions to the buttons on the Stream Deck, make sure the number of buttons horizontally matches the physical device. www.pixelhue.com...
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Directly drag a new function from the right side list to the target button to replace the existing function. Delete button function Click Delete at the bottom to activate button function deletion. Click the function on the button that needs to be deleted to delete the corresponding function. www.pixelhue.com...
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Clear button functions Select the button page that needs to be cleared, click Wipe page at the bottom to clear all the added buttons functions on that page. Note For more information, please refer to the Companion user manual. www.pixelhue.com...
FPGA based high performance image processing architecture with SuperView scaling engine inside Chassis 7 RU W 482.6 mm × D 694.7 mm × H 335.3 mm Dimensions W 19 × D 27.4 × H 13.2 inches Weight Net Weight 42.6 kg / 93.9 lbs www.pixelhue.com...
Noise on Average (@1, 40 dB 40 dB 0.75m height) Temperature: 0°C to 50°C (32°F to 122°F) Operating Environment Humidity: 0% RH to 80% RH, non-condensing Temperature: –20°C to +60°C (–4°F to 140°F) Storage Environment Humidity: 0% RH to 95% RH, non-condensing www.pixelhue.com...
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