Page 1 All-New Event Presentation Switching Solutions Event Presentation Switchers P20/P10/Q8 Event Management Software PixelFlow Event Controllers U5/U5 Pro User Manual...
Page 2 Statement Thank you for choosing PIXELHUE products. This document is intended to help you understand and use the products. PIXELHUE may make improvements and/or changes to this document at any time and without prior notice. If you experience any problems in use or have any suggestions, please contact us via the contact information given in this document.
Page 3: Table Of Contents
2.6.1 Unpacking ............................ 8 2.6.2 Inspection ............................. 8 Device Labels ............................8 Notes and Cautions ..........................9 2.8.1 Installation Notes......................... 9 2.8.2 FCC Caution ..........................10 2.8.3 Others ............................10 3 Terms and Definitions ..........................11 4 Overview............................... 13 www.pixelhue.com...
Page 4: Contents
Solution Overview ..........................14 Control Overview ..........................17 Initial Inspection ..........................17 5 Hardware Introduction ..........................19 P20 Hardware Introduction ........................ 20 5.1.1 Front Panel ..........................20 5.1.2 Rear Panel ..........................22 P10 Hardware Introduction ........................ 24 5.2.1 Front Panel ..........................24 5.2.2 Rear Panel ..........................
Page 5 8.3.2 Startup and Shutdown ......................149 8.3.3 Main Touchscreen ........................150 8.3.4 Device Buttons ......................... 150 8.3.5 Screen Buttons ......................... 151 8.3.6 Input Source Buttons ....................... 152 8.3.7 Layer Buttons ........................... 153 8.3.8 Preset Buttons ......................... 154 8.3.9 Function Control Area ......................155 www.pixelhue.com...
Page 6 8.3.16 T-Bar ............................163 8.3.17 Keyboard ..........................164 8.3.18 Drawers ..........................164 A Specifications ............................165 A.1 P10/P20 Specifications ........................165 A.2 Q8 Specifications ..........................166 A.3 U5/U5 Pro Specifications ......................... 167 B Supported Resolutions ..........................168 B.1 P20/P10............................. 168 B.2 Q8 ...............................
Page 7 1 General Event Presentation Switching Solution User Manual General Overview  About This Manual Version History  Symbols and Pictures  www.pixelhue.com...
Page 8: General
Event Presentation Switching Solution User Manual About This Manual This user manual describes how to operate the P20/P10/Q8 seamless switchers and U5/U5 Pro event controllers, as well as how to use the matched all-new event management software PixelFlow. This manual is designed to be a reference for your daily use of our products.
Page 9: Safety
2 Safety Event Presentation Switching Solution User Manual Safety Overview  General Considerations Device Carrying  Device Mounting  Cable Requirements  Electrical Safety  Unpacking and Inspection  Device Labels  Notes and Cautions  www.pixelhue.com...
Page 10: General Considerations
Do not place the device in a corrosive environment.  Do not place the device in a strong electromagnetic environment.  2.1.3 Device Safety Before operating, fix the device on the floor or other stable objects, such as a  wall or mounting bracket. www.pixelhue.com...
Page 11: Personal Safety
 cards with bare hands.  Do not repair the device without authorization. Only trained professionals can maintain the device. You can contact PIXELHUE at any time if needed.  Always use the spare parts recommended by PIXELHUE.  Regularly clean the dust on the heat dissipation holes to prevent the dust from blocking the holes and thus affect the heat dissipation of the device.
Page 12: Device Mounting
When stacking, ensure all the devices are stacked stably to avoid device damage  and personal injury caused by falling. 2.3.2 Mounting into a Rack The rack must be fixed properly to avoid tilting and falling, and thus cause  personal injury and device damage. www.pixelhue.com...
Page 13: Grounding
The device is intended to operate from an AC power source with a voltage range of AC 100–240V~, 50/60Hz. Various standard plugs are shown in the figure below. US NEMA5/15 Europe CEE 7 China GB 2099 UK BS 1363 www.pixelhue.com...
Page 14: Signal Cables
Leaving a battery in an extremely high temperature surrounding environment can  result in an explosion or the leakage of flammable liquid or gas.  A battery subjected to extremely low air pressure may result in an explosion or the leakage of flammable liquid or gas. www.pixelhue.com...
Page 15: Electromagnetic Interference
If any item is missing, please contact the salesperson in time. Device Labels Labels Description Warranty void if removed Do not open the chassis. If this label is damaged, the device will not be covered by the warranty. www.pixelhue.com...
Page 16: Notes And Cautions
When the product needs to be installed on the rack, 4 screws (M5*12) should be used to fix P20/P10 and 16 screws (M5*12) should be used to fix Q8. The rack for installation shall bear at least four times the total weight of the mounted equipment.
Page 17: Fcc Caution
If the product does not have the relevant certifications required by the countries or regions where it is to be sold, please contact PIXELHUE to confirm or address the problem. Otherwise, the customer shall be responsible for the legal risks caused or PIXELHUE has the right to claim compensation.
Page 18: Terms And Definitions
The greater this value is, the bigger this difference will be. Gamma Gamma defines the degree of distortion of the image color. The greater this value is, the more distorted the color will be. www.pixelhue.com...
Page 19 HDCP stands for High-Bandwidth Digital Content Protection, a copy protection scheme to eliminate the possibility of intercepting digital data midstream between the source and the display. HDCP 1.4 is designed for full HD content, while HDCP 2.2 relates to ultra HD 4K media. www.pixelhue.com...
Page 20: Overview
4 Overview Event Presentation Switching Solution User Manual Overview About This Chapter This chapter is designed to introduce you to PIXELHUE event presentation switching solution. Overview Solution Overview  Control Overview  Initial Inspection  www.pixelhue.com...
Page 21: Solution Overview
P20+U5/U5 Pro+PixelFlow The P20 can work with the U5 or U5 Pro event controller. The following takes the U5 as an example for illustration. Switcher mode (P20+U5+PixelFlow) In switcher mode, two output connectors work as primary and the other six work as backup.
Page 22 The following uses 4K output as an example. One output connector works as primary and the other works as backup. PGM only mode (P10+U5+PixelFlow) The following uses 4K output as an example. Two output connectors work as primary. The output capacity is up to 8K×2K@60Hz. The U5 is used as an example. www.pixelhue.com...
Page 23 4K connectors, including HDMI 2.0, DP 1.2, and 12G-SDI.The P20 and P10 can work in switcher mode or PGM only mode. In switcher mode, a single P20 supports up to two 4K×2K@60Hz outputs and a single P10 supports one 4K×2K@60Hz output.
Page 24: Control Overview
 Front Panel The front panels of the P20 and P10 come with a 5-inch graphical LCD, a knob and a variety of function buttons that allow for menu operations by pressing buttons. A USB port is provided on the front panel for updating device firmware, import and export files.
Page 25 4 Overview Event Presentation Switching Solution User Manual Unpacking After the unpacking, it is recommended you check carefully to see whether all accessories are included according to the provided packing list. www.pixelhue.com...
Page 26: Hardware Introduction
Event Presentation Switching Solution User Manual Hardware Introduction About This Chapter This chapter is designed to introduce you to the hardware configuration of the event switchers in detail. presentation Overview P20 Hardware Introduction  Front Panel − Rear Panel − ...
Page 27: P20 Hardware Introduction
P20 Hardware Introduction 5.1.1 Front Panel The P20 front panel is designed with a 5-inch graphical LCD, a knob and a variety of function buttons that allow for menu operations by pressing buttons. A USB port is provided on the front panel for updating device firmware, import and export files.
Page 28 AUDIO: The audio function is currently not implemented. LCD Screen A 5-inch graphical LCD screen is designed for displaying all the menus, submenus and messages of the P20. After startup, the screen displays the home screen. For detailed information on the home screen, refer to 6.1 P20/P10 Menu Operations.
Page 29: Rear Panel
Blinking blue: Content is being switched. − 5.1.2 Rear Panel The P20 rear panel provides a variety of 4K I/O connectors including 12x 4K inputs (HDMI 2.0, DP1.2, 12G-SDI), 4x HDMI 2.0 outputs, and 8x 10G optical fiber ports. P20 rear panel 1.
Page 30 At some event venues, the lights may be very dim. For users’ convenience, the P20 is designed with two LED work lights to provide adequate light for rear panel operations. The LED work lights come with pushbutton switches (red) next to them.
Page 31: P10 Hardware Introduction
The P10 front panel is designed with a 5-inch LCD, a knob and a variety of function buttons that allow for menu operations by pressing buttons. A USB port is provided on the front panel for updating device firmware, import and export files. www.pixelhue.com...
Page 32 Button LED color and source status (INPUT 1 to 6): Dim white: No signal and not in use  Blinking blue: No signal and in use  Breathing blue: Signal accessed and not in use  Blue: Signal accessed and in use  www.pixelhue.com...
Page 33 P10. After startup, the screen displays the home screen. For detailed information on the home screen, see 6.1 P20/P10 Menu Operations. Knob Rotate the knob to scroll up or down through the menus. Rotate the knob clockwise to scroll down.
Page 34: Rear Panel
OPT Output Connectors 1 to 4 Four optical fiber ports are provided for copying the output of two HDMI 2.0 connectors.  OPT 1 and 2 copy the output of HDMI connector 1. www.pixelhue.com...
Page 35 They share the same IP address.). Genlock IN & LOOP Genlock synchronization signal connectors are provided. GENLOCK IN: Synchronization signal input  GENLOCK LOOP: Synchronization signal loop output  Power Connector and Switch Power connector: 100-240V~, 3.0-1.5A, 50/60Hz  www.pixelhue.com...
Page 36 − Maximum width: 2048 pixels (2048×1080@60Hz) − Maximum height: 2048 pixels (1080×2048@60Hz) − Maximum frame rate: 120 Hz − EDID management (support for standard resolutions up to − 2048×1152@60Hz and custom resolutions) HDCP 1.4 compliant and downward compatible − www.pixelhue.com...
Page 37: Q8 Hardware Introduction
A reserved port to cascade a second Q8. 5.3.2 Rear Panel The Q8 rear panel provides a variety of I/O connectors including 72x 4K input connectors (HDMI 2.0, DP1.2, 12G-SDI), 48x output connectors (HDMI 2.0, DP1.2, 12G-SDI, 10G OPT). www.pixelhue.com...
Page 38 Output card slot Q_4x HDMI 2.0+4x 12G-SDI Optical Output Card Control card Control Card Power Support 2 primary and 1 backup power supplies. Before powering on connector the device, connect at least two power supplies. Power specifications: 100-240V~, 50/60Hz, 10A-5A www.pixelhue.com...
Page 39 Support for ST-2082 (12G), ST-2081 (6G), ST-424 (3G), ST-292 (HD) and ST- − 259 (SD) standard video inputs Compatible with SD-SDI, HD-SDI, 3G-SDI and 6G-SDI − Support for interlaced signal inputs − No support for EDID management or bit depth settings − www.pixelhue.com...
Page 40 Compatible with SD-SDI, HD-SDI, 3G-SDI and 6G-SDI − Support for interlaced signal outputs − 8x 10G OPT  Support for single-mode and multi-mode optical outputs, transmission − distance up to 10km in single mode OPT ports copy outputs on video connectors − www.pixelhue.com...
Page 41 In independent mode, the two Multiviewer connectors are used to display two different MVR images In copy mode, HDMI 2 copies the output on HDMI 1  USB 3.0 1x USB 3.0  Export device logs  Update the device and fix system bugs www.pixelhue.com...
Page 42 Support network audio input and output  Support 64x64 audio swapping  GENLOCK 1x GENLOCK IN, 1x GENLOCK LOOP  Support Bi-Level and Tri-Level  GENLOCK IN: Accept the external sync signal  GENLOCK LOOP: Loop the sync signal www.pixelhue.com...
Page 43: Menu Operations
Event Presentation Switching Solution User Manual Menu Operations About This Chapter This chapter introduces you to the system menus of the P20/P10 and Q8, including how the menus are accessed and the available functions and parameters. The menu pictures are presented throughout the chapter.
Page 44: P20/P10 Menu Operations
6 Menu Operations Event Presentation Switching Solution User Manual P20/P10 Menu Operations The 5-inch LCD and a variety of buttons on the front panel of the P20/P10 allow for pretty darn simple operations. The following sections will introduce the operations in detail.
Page 45 6 Menu Operations Event Presentation Switching Solution User Manual Home screen (P20) Table 6-1 Home screen description Description Displays the device information. Logo of PIXELHUE Device model SYSTEM Device name Front panel lock When this icon is displayed, the front panel buttons are ...
Page 46 Display status NORMAL: The source is being displayed normally.  FTB: The screen fades to black.  FRZ: The source is frozen at the current frame.  For details, see 6.1.6.1 Set Display Status. PGM EDIT PGM edit on/off www.pixelhue.com...
Page 47: Input
On the home screen, press the knob to access the main menu screen and complete relevant settings. The following sections will describe menu operations in detail. Main menu (P20) 6.1.3 Input The Input menu allows you to do the following: Select Connector Type ...
Page 48  The connector properties such as the resolution and color settings are reset to the defaults. Menu Orientation On the main menu screen, scroll to and select Input > Connector. Input connector selection (P20) Description Menu Item Description Input Source Select an input source.
Page 49 The connector properties such as the resolution and color settings are reset to  the defaults. Menu Orientation On the main menu screen, scroll to and select Input > Capacity. Connector capacity selection (P20) Description Menu Item Description Capacity Resource usage of the input connector SL: 2K×1K...
Page 50 12G-SDI connectors. Notes Advanced settings must be done by trained professionals. Menu Orientation On the main menu screen, scroll to and select Input > Input Resolution. Input resolution settings (P20) Description Menu Item Submenu Item Description...
Page 51  available for 12G-SDI. Notes  The USB port on the P20/P10 front panel does not support USB HUB. Only one EDID file can be imported for an input connector and the file must be  less than 1 MB.
Page 52 6 Menu Operations Event Presentation Switching Solution User Manual EDID import/export (P20) Description Import EDID  Scroll to and select Import EDID to access the EDID file screen. Select the file to be imported. In the dialog box that appears, select OK.
Page 53 6 Menu Operations Event Presentation Switching Solution User Manual Input color settings (P20) Description Menu Item Description Brightness Brightness is the shading of lights in the image. When the brightness increases, viewers will be dazzled. When the brightness decreases, the image becomes dark.
Page 54 6 Menu Operations Event Presentation Switching Solution User Manual Menu Orientation On the main menu screen, scroll to and select Input > InfoFrame Override. InfoFrame Override (P20) Description Menu Item Description Dynamic Turn on/off dynamic range conversion Range This function enables free conversion between SDR, HDR10 and HLG.
Page 55: Output
SDI does not support HDCP. If 12G-SDI is select as the input source, the HDCP function will be unavailable. Menu Orientation On the main menu screen, scroll to and select Input > HDCP. HDCP (P20) Description Select On or Off to turn on or off HDCP function for the input source. 6.1.4 Output...
Page 56 Select the output capacity of the common screen. SL: 2K×1K  4K: 4K×2K  Set Output Resolution Set the resolution and frame rate of the common screen. You can select a standard resolution provided by the system or customize a resolution, and complete advanced settings. www.pixelhue.com...
Page 57 After the output resolution is changed, the AOI parameters related to the connector are reset to defaults. Menu Orientation On the main menu screen, scroll to and select Output > Output Resolution. Output resolution settings (P20) Description Menu Item Submenu Item...
Page 58 EDID information can be exported to a USB drive so that other input connectors of the connected device can use the EDID information. Prerequisites  A USB drive is inserted into the USB port on the front panel of the P20/P10.  The input connectors and the connected device are connected correctly. ...
Page 59 On the main menu screen, scroll to and select Output > Mosaic Settings. Mosaic settings (P20) Description Menu Item Description Mode Select a mode for mosaic settings Easy: Set the total screen width and height. The P20/P10 will  www.pixelhue.com...
Page 60 When the resolution of the output connector is higher than the actual screen resolution, AOI settings allow the output connector to meet the mosaic requirements without changing the original resolution of the connector. Submenu description: Connector: Select the connector for AOI settings.  Width: Set the pixel width.  www.pixelhue.com...
Page 61 Prerequisites On the output setting menu, Output is set to Output or AUX. Menu Orientation On the main menu screen, scroll to and select Output > Output Color. Output color settings (P20) Description Menu Item Description Brightness Brightness is the shading of lights in the image.
Page 62 The P10 does not support dynamic range conversion and the related menu items are not displayed on the menu. Menu Orientation On the main menu screen, scroll to and select Output > Output Information. Output information (P20) Description Menu Item Description Dynamic Turn on /off dynamic range conversion.
Page 63: Layer
On the output setting menu, Output is set to Output or AUX. Menu Orientation On the main menu screen, scroll to and select Output > HDCP. HDCP (P20) Description Select an HDCP version, or select Off to turn off HDCP.
Page 64 Regular layer settings (P20) Description Menu Item Description Layer Select a layer to set its properties.  The P20 supports one common screen and up to seven layers (3x 4K@60Hz layers and 4x 2K@60Hz layers, or 4x 4K@60Hz layers).  www.pixelhue.com...
Page 65 Prerequisites A regular layer is selected and the input source is accessed. Note The input source status and capacity after cropping is the same as the original. www.pixelhue.com...
Page 66 6 Menu Operations Event Presentation Switching Solution User Manual Menu Orientation On the main menu screen, scroll to and select Layer > Regular Layer > Input Crop. Input crop (P20) Description Menu Item Description Status Turn on/off input crop. : On ...
Page 67  Opacity Set color opacity. 6.1.5.1.4 Set DSK Use luma key or chroma key for input sources. DSK is available for the P20 only. Prerequisites The device is P20.  A layer is selected for DSK and the input source is accessed.
Page 68 6 Menu Operations Event Presentation Switching Solution User Manual Layer color settings (P20) Description Menu Item Description Status Turn on/off DSK. : On  : Off  Mode DSK mode Luma key: Suitable for application scenarios where the  brightness of the background is significantly smaller than that of the foreground.
Page 69 A layer is selected for mask settings. Note Enabling layer mask will disable the layer border. Menu Orientation On the main menu screen, scroll to and select Layer > Regular Layer > Mask. Layer mask (P20) Description Menu Item Description Status Turn on/off layer mask.
Page 70 A layer is selected for border settings. Note Enabling layer mask will disable the layer border. Menu Orientation On the main menu screen, scroll to and select Layer > Regular Layer > Border. Layer border (P20) Description Menu Item Description Status Turn on/off layer border.
Page 71 Flip layers horizontally, vertically, or horizontally and vertically. Prerequisites A layer is selected for flipping. Menu Orientation On the main menu screen, scroll to and select Layer > Regular Layer > Flip. Layer flipping (P20) Description Menu Item Description Flip None: Don’t flip the layer.
Page 72 An AUX layer fills the entire screen and cannot be resized and repositioned.  When the layer source exceeds the resource limit, the output of the layer is a black screen. Menu Orientation On the main menu screen, scroll to and select Layer > AUX Layer. AUX layer (P20) www.pixelhue.com...
Page 73  panel of the P20/P10. Notes  The USB port on the front panel of the P20/P10 does not support USB HUB.  The BKG does not use the layer resources.  The BKG image automatically fits to the screen and is always at the back of the layer order.
Page 74 6 Menu Operations Event Presentation Switching Solution User Manual BKG (P20) Description Apply BKG  Turn on BKG. ( Select BKG to open the BKG file screen. Select a BKG file. In the dialog box that appears, select Apply to use the BKG file as the background image of the common screen.
Page 75 Before exporting a LOGO image, insert a USB drive into the USB port on the front panel of the P20/P10. Notes The USB port on the front panel of the P20/P10 does not support USB HUB.  LOGO does not use the layer resources.
Page 76: Display
Switch from PVW to PGM Set Display Status Make the common screen display content normally, fade to black, or freeze the current frame of the input source. Menu Orientation On the main menu screen, scroll to and select Display. www.pixelhue.com...
Page 77 6 Menu Operations Event Presentation Switching Solution User Manual Display control (P20) Description Menu Item Description Normal The screen displays content normally. The screen fades to black and the input source is still playing. Freeze The current frame of the input source is frozen on the screen and the input source is still playing.
Page 78 6 Menu Operations Event Presentation Switching Solution User Manual Test pattern (P20) Description Menu Item Description Pure Color Test pattern color Gradient Gradient style of the test pattern Grid Grid style of the test pattern Brightness Test pattern brightness Spacing Level...
Page 79: Preset
6 Menu Operations Event Presentation Switching Solution User Manual Display control (P20) Description Menu Item Description Switching Select a mode to switch content from PVW to PGM. Mode SWAP: The contents on PVW and PGM are swapped after the ...
Page 80: Multiviewer (Mvr)
6 Menu Operations Event Presentation Switching Solution User Manual Display control (P20) Description Save from PVW  Select a blank preset and select Save from PVW from the dialog box that appears to save the content on PVW as a preset.
Page 81: Network
6 Menu Operations Event Presentation Switching Solution User Manual Multiviewer (P20) Description Menu Item Description MVR Layout Select a layout for Multiviewer screen. Switcher mode: Four layout templates are provided.  Layout1 and Layout2 are suitable for 1920×1080 screens. −...
Page 82: Advanced
6 Menu Operations Event Presentation Switching Solution User Manual Network settings (P20) Description Menu Item Description MAC Address Display the physical address of the device. Network Mode Select an IP address configuration method. Manual: Specify a static IP address for the device manually.
Page 83  stands for the input source number. Turn on/off PGM Edit Turn on or off PGM edit. Prerequisites The P20/P10 is in switcher mode. PGM edit is not available in PGM only mode and is turned on by default. www.pixelhue.com...
Page 84 6 Menu Operations Event Presentation Switching Solution User Manual Menu Orientation On the main menu screen, scroll to and select Advanced > PGM Edit. PGM edit (P20) Description Menu Item Description PGM Edit Turn on/off PGM edit. : On ...
Page 85 6 Menu Operations Event Presentation Switching Solution User Manual Input backup (P20) Description Menu Item Description Status Turn on/off input source backup. : On. When the current source has no signal, the backup source  takes over automatically. : Off ...
Page 86 Set Fn Button Assign a function to the FN shortcut button on the front panel of the P20/P10 so that users can quickly access the assigned function. Functions that can be assigned to the FN button include turning on/off Genlock synchronization, freeze, FTB, going to the test pattern or capture screen.
Page 87 Select Fn to access the submenu. Select Synchronization, Freeze, FTB, Test Pattern or Capture to assign the selected function to the FN button. Reset to Factory Settings Reset the P20/P10 parameter settings to the factory defaults. Note This action does not change the firmware version of the device.
Page 88 Select Diagnostics to access the submenu and select Run. After the diagnostics, view the result. Import and Export Project Files Import project files from a USB drive to the P20/P10 and export project files from the P20/P10 to a USB drive. A project file contains configuration files and data. Prerequisites Before importing a project file, copy the file (.uprj) to the root directory of a USB...
Page 89 Update the firmware of the P20/P10. Prerequisites Before firmware update, copy the update file (.img) in the root directory of a USB drive and insert the USB drive into the USB port on the front panel of the P20/P10. Notes ...
Page 90 Export logs from the P20/P10 to a USB drive. Prerequisites A USB drive is inserted into the USB port on the front panel of the P20/P10. Notes The USB port on the front panel of the P20/P10 does not support USB HUB.
Page 91: Mode
6 Menu Operations Event Presentation Switching Solution User Manual Exporting logs (P20) Description Select Log Export to access the submenu. Select Apply to export the log files to the root directory of the USB. 6.1.11 Mode Set the working mode of the device to switcher or PGM only.
Page 92: About Us
6 Menu Operations Event Presentation Switching Solution User Manual 6.1.12 About Us View the P20/P10 firmware version, the email address and official website of PIXELHUE. Menu Orientation On the main menu screen, scroll to and select About Us. About us (P20) 6.1.13 Language...
Page 93: Q8 Menu Operations
SHEBEIMINGCHENG: Device name, which can be modified on  the control computer. 192.168.0.10: Device IP address, which can be modified on  the device LCD or the control computer. : Turn off LCD display. Input card Show the input card and its connector status. www.pixelhue.com...
Page 94 Advanced settings: Perform factory reset settings, firmware  update, project file import and export, log export, and AC back settings for the device. About us: Check the official website and technical support  email address of the device manufacturer. www.pixelhue.com...
Page 95: Network Settings
IP address must be on the same network segment. Tap Apply to complete the settings. 6.2.4 Device Information On the Device screen, you can check the power supply status, card temperature and fan running status of the device. www.pixelhue.com...
Page 96: Advanced Settings
Import and export project files  Export log files  Set the device status after AC power back On the home screen, tap located at the bottom right corner to enter the settings screen. Then, tap Advanced to enter the advanced settings screen. www.pixelhue.com...
Page 97 USB drive and then insert the drive into the USB port on the control card of the Q8. On the Advanced screen, tap Update to enter the firmware update screen and the system will automatically detect and read the update file in the USB drive. www.pixelhue.com...
Page 98 To import project files, save the files in the root directory of the USB drive and then insert the drive into the USB port on the control card of the Q8. On the Advanced screen, tap Projects to enter the project file import and export screen. www.pixelhue.com...
Page 99 To export logs, insert the USB drive that is used to save the logs into the USB port on the control card of the Q8. On the Advanced screen, tap Logs to enter the log export screen. www.pixelhue.com...
Page 100 Power Off: After the power is supplied, the device remains in the power-off state.  To power on the device, press the power button on the device front panel.  Last State: After the power is supplied, the device remains in the last state. www.pixelhue.com...
Page 101: Language
The Q8 supports both Chinese and English UI languages. You can change the language on the Language screen. 6.2.7 About Us On the About Us screen, you can check the device system version and the device manufacturer related information. www.pixelhue.com...
Page 102: Event Management Software Pixelflow
PixelFlow, as well as a step-by-step approach to configure the projects, devices, screens, layers, Multiviewer, presets and more. Overview Software Installation and Connection   Project Management  Device Management  Screen Configuration  Layer Operation  MVR (Multiviewer)  Preset Management  Screen Maintenance  Software Settings www.pixelhue.com...
Page 103: Software Installation And Connection
Connect the device and the control PC to the same LAN via a router and set the device to automatically obtain an IP address. Notes The device in this chapter refers to the P20, P10 or Q8 presentation switcher.  The software pictures given in this chapter are used for illustration purposes ...
Page 104: Project Management
7.2.1 Create New Projects Create a new project and add one or more devices. Select Projects on the left side of the interface to show the project list. Project list Click New Project. Create new projects www.pixelhue.com...
Page 105: Import Projects
Select Projects on the left side of the interface or go to Projects > Import. In the dialog box that appears, select a project file and click OK. In the displayed Import Project File box, select the desired parameters and click OK. www.pixelhue.com...
Page 106: Export Projects
Double-click the project name, or click Enter in the Action column to enter the device configuration interface. From the menu bar, select Projects > Export. In the displayed dialog box, select the desired parameters. Export project files Click Export. In the displayed dialog box, select a file path and click Save. www.pixelhue.com...
Page 107: Device Management
Login directly while keep the default values of the user name and password unchanged. If the device is already logged in, please skip this step. Device login Click to refresh the device list. (Optional) Switch the display style of the device list as desired. : Graphical view  www.pixelhue.com...
Page 108: Configure Device Properties
, click Enter in the Action column.  7.3.2 Configure Device Properties Select the device on the left side of the device configuration interface, and then configure the device-related properties on the right pane. Device properties (P20) Rename Device Change the device name. Prerequisites None...
Page 109 7 Event Management Software PixelFlow Event Presentation Switching Solution User Manual Interface Example (P20) Description Enter a name for the device in the text box next to Device Name. Note In the device list on the left side of the interface, you can also right click the device name and select Rename from the context menu to change the device name as well.
Page 110 Prerequisites Before enabling the Genlock sync function, make sure the sync signal has been connected to the Genlock connector of the device. Notes None Interface Example (P20) Description Parameter Description Sync To Turn off the sync function; or turn on the function and then select the sync source to be used.
Page 111 Configure HDR Format Conversion Turn on or turn off the HDR format conversion function. If turned on, you can set the HDR-related parameters for the input and output. Prerequisites The device model is the P20. Notes None Interface Example (P20)
Page 112 Switch Working Mode When the device supports dual working modes (Switcher and PGM Only), you can switch to either mode that satisfies your actual needs. Prerequisites The device model is the P20 and P10. Notes None Interface Example (P20) Description Select Switcher or PGM Only from the drop-down list.
Page 113 The function is applicable when the capacities of the input connectors are the same. After the function is enabled, the switching of the connector capacity and  connector type are not supported. Interface Example (P20) Description Set the Input Source Backup switch to Select or deselect Primary Source Preferred. Click Add.
Page 114: Configure Input Properties
Event Presentation Switching Solution User Manual  Power-off is not allowed during the reset process.  The device will restart automatically after the reset is completed. Interface Example (P20) Description Select Keep user data or Reset all, and then click Apply.  Keep user data Retain the network parameters, project files, EDID files, gallery files and device language settings.
Page 115  Some connector properties will be restored to defaults, such as resolution and color parameters. If the connector capacity is switched on the P20 and P10: The corresponding layers on the screens will become empty layers, and the DSK ...
Page 116 View the basic properties of the input connector, change the input connector name, as well as enable or disable the HDCP function. Prerequisites A fine signal is connected to the input connector.  HDCP function is applicable to the P20 and P10.  Notes None www.pixelhue.com...
Page 117 Prerequisites The HDR-related parameter settings are applicable to the P20, and make sure you have turned on the HDR format conversion function in the device property configuration page before the settings. For specific operations, please refer to 7.3.2.5...
Page 118 7 Event Management Software PixelFlow Event Presentation Switching Solution User Manual Interface Example (P20) Description On the Basic tab interface, configure the following parameters. Type Parameter Description General Color/Sample The sampling format of the input parameters Bit Depth The bit depth of the input, i.e., the binary digits to...
Page 119 7 Event Management Software PixelFlow Event Presentation Switching Solution User Manual Interface Example (P20) Description On the EDID tab interface, configure the following parameters and click Apply after the settings. Parameter Sub-Parameter Description Standard Resolution The common (standard) resolution Frame Rate The common (standard) frame rate, i.e., the image...
Page 120 Notes Each input connector supports importing one EDID file only and the EDID file must be less than 1 MB. Interface Example (P20) Description  EDID Import On the EDID tab interface, click EDID Import. In the dialog box that appears, select an EDID file and click Open.
Page 121 Prerequisites The device model is Q8.  If your device is the P20 and you want to achieve the DSK effect, please refer to 7.5.3.14 Configure DSK to set the related parameters in the layer property area. A fine signal is connected to the input connector.
Page 122 Color can be used to adjust the keying effect. : Off  Color The RGB values of the foreground color Chroma key Pick The RGB values of the pick point parameters Config method 1: Click Pick, and then click the  www.pixelhue.com...
Page 123: Configure Output Properties
Turn on or turn off the function. : On  : Off  7.3.4 Configure Output Properties Click the target output connector on the graphical device rear panel, and then set the output-related properties in the property area on the right pane. www.pixelhue.com...
Page 124 7 Event Management Software PixelFlow Event Presentation Switching Solution User Manual Output properties (P20) View Output Info View the basic output properties, and change the output connector name. Prerequisites None Notes None Interface Example (P20) Description On the Basic tab interface, enter a new connector name, and then click elsewhere in the interface to complete the connector name change.
Page 125  The output is a main output (not AUX output).  Notes None Interface Example (P20) Description On the EDID tab interface, click EDID Export. In the dialog box that appears, select a path and click Save. Configure Output Color Configure the output color parameters.
Page 126: Screen Configuration
Description Connector Mode Configure the working mode of the Multiviewer connector. Independent: Two Multiview connectors output their own  monitoring images. Copy: HDMI 2 copies the monitoring data on HDMI 1.  Connector Resolution Select the desired connector resolution. www.pixelhue.com...
Page 127: Configure Screens
Screen configuration (P20) If the device model is the Q8, click to add screens; if the device model is the P20 and P10, the number of screens is fixed and you can skip this step. For the Q8, if you need to delete a single screen, place the mouse on the screen name and click ;...
Page 128: Configure Screen Properties
Change the screen name. Prerequisites None Notes None Interface Example (P20) Description On the Basic tab interface, enter a new screen name, and then click elsewhere in the interface to complete the screen name change. Configure Connector Position Configure the start position of the output connector.
Page 129 Prerequisites The screen is a main (not AUX) screen. Notes None Interface Example (P20) Description On the Basic tab interface, configure the following parameters. Parameter Description Test Pattern Turn on or turn off the function.
Page 130 Prerequisites The screen is a main (not AUX) screen. Notes None Interface Example (P20) Description Select the output connector on the canvas, and then configure the following parameters on the Basic tab interface. After the settings, click Apply. www.pixelhue.com...
Page 131 Configure Screen Color Configure the screen color parameters. Prerequisites None Notes None Interface Example (P20) Description On the Effect tab interface, configure the following parameters. Parameter Description Contrast The ratio of the luminance of the brightest color to that of the...
Page 132 It is recommended the advanced settings are carried out by the trained personnel only. After the output resolution is changed, the AOI parameters associated with the  connector will be automatically reset. Interface Example (P20) Description On the Output tab interface, configure the following parameters and click Apply. Parameter Sub-Parameter...
Page 133 Configure the output-related parameters. Prerequisites Before setting the HDR format conversion related parameters here, make sure your device is the P20 and you have turned on the HDR format conversion function. For specific operations, please refer to 7.3.2.5 Configure HDR Format Conversion.
Page 134 7 Event Management Software PixelFlow Event Presentation Switching Solution User Manual Interface Example (P20) Description On the Output tab interface, configure the following parameters. Type Parameter Description General Color/Sample The sampling format of the output parameters Bit Depth The bit depth of the output, i.e., the binary digits...
Page 135: Layer Operation
Page. Select the target device on the left, and then select Programming at the top of the page. Programming (P20) Click a screen name to select the screen, or click Multiple select to select multiple screens. Add the layers to the screens.
Page 136 PVW to PGM. Deselect Swap, and PGM will copy the layers on PVW when sending PVW to PGM. There are three methods for sending PVW to PGM: Cut: Send the PVW layers to PGM without any transition effect. − www.pixelhue.com...
Page 137: Manage Gallery
Configure the layer name, flipping, aspect ratio, as well as position and size. Prerequisites None Notes Only one layer can be added to an AUX screen. The AUX screen layer fills the screen, with its size and position unadjustable. www.pixelhue.com...
Page 138 7 Event Management Software PixelFlow Event Presentation Switching Solution User Manual Interface Example (P20) Description On the Basic tab interface, configure the following parameters. Parameter Description Name The layer name Flip The layer flipping mode The supported options include None, Flip Horizontally, Flip Vertically, Flip Horizontally and Vertically.
Page 139 7 Event Management Software PixelFlow Event Presentation Switching Solution User Manual Notes If the layer mask function is turned on, the border function is turned off. Interface Example (P20) Description On the Basic tab interface, configure the following parameters. Parameter...
Page 140 7 Event Management Software PixelFlow Event Presentation Switching Solution User Manual Interface Example (P20) Description On the Basic tab interface, configure the following parameters. Parameter Description Mask Turn on or turn off the function. : On  : Off ...
Page 141 When there are black borders or other redundant info in the input source image, the required picture can be retained through the cropping the input source, so as to improve the screen utilization. Prerequisites  The device model is the P20 and P10. www.pixelhue.com...
Page 142 Configure DSK Achieve the luma keying or chroma keying effect on the input source. Prerequisites The device model is the P20. If your device is the Q8 and you want to achieve the  DSK effect, please refer to 7.3.3.7 Configure DSK to set the related parameters in the input property area.
Page 143 7 Event Management Software PixelFlow Event Presentation Switching Solution User Manual Interface Example (P20) Description On the DSK tab interface, configure the following parameters. Type Parameter Description Function Turns on or turn off the function. switch : On  : Off ...
Page 144: Mvr (Multiviewer)
MVR image is black. Enter the device configuration page as described in 7.3.1 Enter Device Configuration Page. Select the target device on the left, and then select Multiviewer at the top of the page. www.pixelhue.com...
Page 145: Configure Mvr Properties
If the device model is the Q8, you can drag the input in the input list or drag PVW and PGM in the screen list to the MVR window. If the device model is the P20 and P10, please skip this step.
Page 146 Turn on or turn off the function. : On  : Off  Color The color of the UMD text Border Width The width of the layer left or right border Height The height of the top or bottom border Color The layer border color www.pixelhue.com...
Page 147: Preset Management
7.3.1 Enter Device Configuration Page. Select the target device on the left, and then select Screen Preset at the top of the page. Preset management (P20) Save Presets Click a screen name to select the screen, or click Multiple select to select multiple screens.
Page 148: Screen Maintenance
During the update process, power-off and all operations are NOT allowed. Click Update. In the pop-up dialog box, select the update file (.img) and click OK. Click the Update button. In the pop-up dialog box, click Yes and wait until the update completes automatically. www.pixelhue.com...
Page 149: Diagnostics
Click Export Log. In the dialog box that appears, select a path and click Save to save the device logs to local computer. 7.8.2 Device Diagnostics In the main menu, select Maintain. Select the Diagnostics tab, select a device from the drop-down list, and click Diagnostics. www.pixelhue.com...
Page 150: Software Settings
In the main menu, go to Settings > Export Software Logs. In the dialog box that appears, select a path and click Save to save the software logs to local computer. 7.9.4 View Software Info In the main menu, go to Help > About Us to view the software-related info. www.pixelhue.com...
Page 151: U5/U5 Pro Event Controllers
8 U5/U5 Pro Event Controllers Event Presentation Switching Solution User Manual U5/U5 Pro Event Controllers About This Chapter This chapter introduces you to the U5/U5 Pro event controller. Overview  Introduction  Device Operations www.pixelhue.com...
Page 152: Introduction
8. Switching control area 3. Layer buttons 9. T-Bar 4. Input buttons 10. Power button 5. Preset buttons 11. MIDI module area 6. Smart touchscreen Note The U5 LCD screen can be folded and lock at any angle between 45° and 125°. www.pixelhue.com...
Page 153 3. Screen buttons 11. Switching control area 4. Input buttons 12. MIDI module area 5. Layer buttons 13. Power button 6. Preset buttons 14. T-Bar 7. Function control area 15. Keyboard 8. Camera and timecode control area 16 Drawers www.pixelhue.com...
Page 154: Rear Panel
5. 2x HDMI 2.0+1x HDMI 1.3 connectors 2. Timecode module connector 6. 4x USB 2.0 ports (optional module) 3. Gooseneck lamp connector 7. USB (type-B) 4. 2x ETHERNET ports 8. 1x Power module U5 Pro Rear Panel U5 Pro Rear Panel www.pixelhue.com...
Page 155  two Ethernet ports use two IP addresses. Support transmission of the input  view information. MULTIVIEWER HDMI 2.0 Generally connect to the MVR  connector of the seamless switcher to view the output monitoring. Up to 4K×2K@60Hz  www.pixelhue.com...
Page 156: Device Operations
A power supply is connected and the power is supplied normally. Startup Press the button in the upper right corner of the panel, and the system will automatically start up. After startup, the main touchscreen displays the home screen. www.pixelhue.com...
Page 157: Main Touchscreen
Other tab on the displayed page. In the Event Controller Power area, click Restart, and the device will automatically restart. Note During startup or shutdown, the PIXELHUE logo is displayed on the home screen. 8.3.3 Main Touchscreen The U5 has a 21.5’’ multi-touch main touchscreen with a resolution of 1920×1080.
Page 158: Screen Buttons
Screen Button Status The screen buttons have the following statuses: Green: Screens are added to this button and being operated.  Yellow: Screens are added to this button but not selected.  Blank: No screens are added to this button.  www.pixelhue.com...
Page 159: Input Source Buttons
When a layer is selected, press an input source button to switch the layer input source. The U5 Pro has 30 input buttons and 2 page turning buttons. The U5 has 15 screen buttons and 1 page turning button. To jump to the previous page, use the combination of buttons. www.pixelhue.com...
Page 160: Layer Buttons
The U5 Pro has 34 layer buttons and 2 page turning buttons.  The U5 has 15 layer buttons and 1 page turning button. To jump to the previous  page, use the combination of buttons. Layer buttons www.pixelhue.com...
Page 161: Preset Buttons
Preset buttons Preset Button Status  Green: The preset has been loaded to the screen PVW.  Yellow: The preset is saved but not loaded.  Red: The preset has been loaded to the screen PGM. www.pixelhue.com...
Page 162: Function Control Area
: Press to stretch the selected layer to fill the screen area(s) in which the  selected layer is located before it is stretched. : Press to enter the DSK page for you to do chroma key and luma key  operations on the input source. www.pixelhue.com...
Page 163: Camera And Timecode Control Area
 : Delete button. Press to activate the delete function and the button flashes yellow. Then, press a preset, layer or screen button, and the selected preset, layer or screen will be deleted.  : Timecode module control buttons www.pixelhue.com...
Page 164: Smart Touchscreen
: Adjust the PTZ camera shooting angle up, − down, left and right. : The saved PTZ camera positions. Press these buttons to − apply the position to quickly adjust the PTZ camera. 8.3.11 Smart Touchscreen Smart touchscreen home www.pixelhue.com...
Page 165 Pinch with two fingers to zoom in or out the still images.  View Timecode On the smart touchscreen, click Timecodes and view the timecode information of output. Timecode displayed www.pixelhue.com...
Page 166 CPU, RAM, motherboard, and disk running status  Power supply and HDMI connector connection status  Transmission rate of the Ethernet ports Event controller health View Multiviewer Images On the home of smart touchscreen, click Multiviewer to enter the Multiviewer (MVR) page. www.pixelhue.com...
Page 167: Number Buttons
MVR1 to MVR2 and then HDMI 1.3 (control interface of the media server). 8.3.12 Number Buttons The U5 Pro is equipped with number buttons, which are used to enter numbers when adjusting layer size, position, etc. www.pixelhue.com...
Page 168: Switching And Control Area
FTB: Make the output images displayed on the selected screens fade to black.  LOCK T-BAR: Lock the T-Bar. After it is lock, pushing T-Bar does not take effect.  SWAP: Press the button to enable or disable the SWAP function.  www.pixelhue.com...
Page 169: Midi Module Area
If a property parameter does not have a corresponding encoder or fader, rotating the encoder or pushing the fader does not take effect. Turn the encoder right to increase the corresponding parameter value, and turn  the encoder left to decrease the value. www.pixelhue.com...
Page 170: Power Button
Pushing the T-Bar up or pulling it down to manually control the switching from PVW to PGM. The LED indicator shows the switching progress. During the process of pushing or pulling the T-Bar, pressing the buttons on the front panel of the event controller does not take effect. www.pixelhue.com...
Page 171: Keyboard
8.3.18 Drawers The U5 Pro is equipped with two drawers for you to put some wires or small objects. To open the drawers, just pull the two sections next to the keyboard out on the front panel. www.pixelhue.com...
Page 172: A Specifications
Event Presentation Switching Solution User Manual A Specifications Specifications A.1 P10/P20 Specifications 8x DP 1.2/HDMI 2.0 4x DP 1.2/HDMI 2.0 Inputs 4x 12G-SDI 2x 12G-SDI 2x HDMI 2.0 Outputs 8x HDMI 2.0 6x HDMI 1.3 OPT Ports AUX Connectors 4x HDMI 1.3 2x HDMI 1.3...
Page 173: Q8 Specifications
Chassis 7 RU L 482.6 mm × P 694.7 mm × H 335.3 mm Dimensions W 19 × D 27.4 × H 13.2 inches Weight Net Weight 141.7 kg / 91.9 lbs 87 kg / 191.8 lbs With Flight www.pixelhue.com...
Page 174: U5/U5 Pro Specifications
Front: 45 dB Front: 45 d 0.75m height) Temperature: 0°C to 45°C (32°F to 113°F) Operating Environment Humidity: 0% RH to 80% RH, non-condensing Temperature: –20°C to +60°C (–4°F to 140°F) Storage Environment Humidity: 0% RH to 95% RH, non-condensing www.pixelhue.com...
Page 175: B Supported Resolutions
Event Presentation Switching Solution User Manual B Supported Resolutions Supported Resolutions B.1 P20/P10 Input Bit Depth Sampling Supported Resolutions Supported Bandwidth DP 1.2 8bit RGB 4:4:4 18 Gbps 4096×2160@60Hz YCbCr 4:4:4 8192×1080@60Hz YCbCr 4:2:2 10bit RGB 4:4:4 4096×2160@30Hz 4096×1080@60Hz YCbCr 4:4:4 YCbCr 4:2:2 4096×2160@60Hz...
Page 176: U5/U5 Pro
YCbCr 4:2:2 B.3 U5/U5 Pro Input Bit Depth Sampling Supported Resolutions Supported Bandwidth HDMI 2.0 8bit RGB 4:4:4 18 Gbps 4096×2160@60Hz YCbCr 4:4:4 8192×1080@60Hz YCbCr 4:2:2 10bit RGB 4:4:4 4096×2160@30Hz 4096×1080@60Hz YCbCr 4:4:4 YCbCr 4:2:2 4096×2160@60Hz 12bit RGB 4:4:4 4096×2160@30Hz www.pixelhue.com...
Page 177 Bit Depth Sampling Supported Resolutions Supported Bandwidth 4096×1080@60Hz YCbCr 4:4:4 YCbCr 4:2:2 4096×2160@60Hz HDMI 1.3 8bit RGB 4:4:4 4.95 Gbps YCbCr 4:4:4 YCbCr 4:2:2 10bit RGB 4:4:4 YCbCr 4:4:4 2048×1152@60Hz YCbCr 4:2:2 12bit RGB 4:4:4 YCbCr 4:4:4 YCbCr 4:2:2 www.pixelhue.com...

This manual is also suitable for:

P10 Q8 U5 U5 pro

PIXELHUE P20 User Manual

Quick Links

Need help?

Questions and answers

Related Manuals for PIXELHUE P20

Summary of Contents for PIXELHUE P20

This manual is also suitable for:

Table of Contents