Troubleshooting Guide; If You Encounter Difficulties - THOMSON DTH8560E Manual

02_DTH8560_en.qxd
Further information

Troubleshooting guide

You can contact THOMSON by dialling: 0871 712 1312
(For Great-Britain, all calls will be charged 0,10£ / mn)
www.thomson-europe.com
This THOMSON product is designed and manufactured with high quality materials and components
which can be recycled and reused.
This symbol means that electrical and electronic equipment, at their end-of-life, should be disposed
of separately from your household waste.
Please, dispose of this equipment at your local community waste collection/recycling centre.
In the European Union there are separate collection systems for used electrical and electronic
product.
Please, help us to conserve the environment we live in!
Remote control
The remote control doesn't work
• To control your DVD recorder, you must first
press the DVD key of the remote control.
• Point the remote control at the front of your
DVD recorder, not at your TV set.
• The operating range of the remote control is 6
to 8 metres. It gradually decreases as the
batteries wear down.This is a good indicator of
the state of the batteries.When the batteries
require replacing, the signal lamp on the remote
control flashes when you use it.
• Make sure no objects (or animals) are in the
path of the infrared beam between the remote
control and your DVD recorder.They may
block the beam and thereby cause a
malfunction of your DVD recorder.
• The recorder is in copy mode. COPYING
appears on the display.
The remote control of your DVD
recorder also controls another device
• Some DVD players made by the Thomson
group (Thomson, Brandt, Ferguson, Saba,
Telefunken) react to the same codes.To avoid
this inconvenience, you can program your DVD
recorder and its remote control so they have a
different code to those of the other devices.
The remote control and the DVD recorder
don't work anymore: everything seems
blocked
• Unplug your DVD recorder from the mains for
a few moments and plug it back in.
23/09/05 14:45 Page 36

If you encounter difficulties

Advisors are at your disposal to help you solve
your problems at this telephone number.
Image problems
You don't see any picture
• Turn on your TV set and your DVD recorder.
• On your TV set, select the socket which
receives the signals from your DVD recorder
(AV1,TV1, AUX1, etc., depending on the make,
if connected).
• Make sure that all sockets are well pushed into
the various sockets.
The colours aren't natural
• Check that the scart cables are well pushed
into the sockets of the various devices.
• Check the settings Output AV1, Input AV2 and
Output PAL/NTSC (System Options menu).
The image format doesn't match the
screen format of your TV set
• The image format is adjustable.With certain
discs, the format is pre-set and cannot be
changed.
Sound problems
No sound
• Check that the DTS, Dolby Digital and MPEG
settings are suited to the specifications of the
device connected to the digital audio sockets
(coaxial or optical).
The sound is very low or inaudible
• The sound of the TV set has been cut or set at
a very low level. Press the (
set's remote control and/or adjust the volume
on your TV set (or amplifier, if such is the case).
36
) key on your TV