Do you have a question about the Pivot and is the answer not in the manual?
Questions and answers
Kevin
April 19, 2025
My device is not charging. No light is turning on or blinking. No power at all.
2 comments:
Mr. Anderson
May 10, 2025
If your Gosvor Pivot device is not charging and shows no power or lights, possible issues could include:
1. The electrical outlet is not working—try a different outlet. 2. The charging port may be wet or dirty—wipe it with a towel before charging. 3. The plastic cap may not be removed—twist it off before plugging in the charging cord. 4. The charger may not be securely connected—ensure a firm connection. 5. The charger or charging cord may be faulty.
Check each of these steps to identify the issue.
This answer is automatically generated
bill romano
July 2, 2025
@Mr. Anderson Where is this light that is supposed to turn from red to green nothing in the manual identifies where parts or items are located
Cindy
March 11, 2025
Is battery replaceable
2 comments:
Mr. Anderson
March 11, 2025
No, the battery in the Gosvor Pivot is not replaceable. The manual states, "Do not modify or attempt to replace the battery pack."
This answer is automatically generated
B Clevert
March 14, 2025
@Mr. Anderson
Andy Addy
May 25, 2025
Pivot doesn’t move and propeller doesn’t move
1 comments:
Mr. Anderson
May 26, 2025
The pivot on the Gosvor may not be moving and the propeller may not be functioning due to a clogged filter bag or a blocked rotor. Cleaning the filter bag and rotor as described in the manual may resolve the issue.
This answer is automatically generated
Jackie
May 18, 2025
my device charges and turns on but when placed in the water it does not move?
1 comments:
Mr. Anderson
May 23, 2025
The Gosvor Pivot may not move when placed in water despite charging and turning on due to several possible issues:
1. Air trapped inside: The instructions state to rock the device side-to-side to release any trapped air before submerging. If this step is skipped, trapped air may prevent proper operation.
2. Design limitations: Multiple users report that the device often gets stuck, stays in one place, or moves only slightly, suggesting possible design or power issues that limit its movement.
3. Sturdiness and motor issues: Customers mention the device is not powerful enough to move effectively and often stops after minimal movement, indicating potential motor or drive system problems.
These factors can cause the device to remain stationary even when it appears to be functioning.
This answer is automatically generated
Monica Fender
May 5, 2025
Why does the pool vac start and go for maybe 1minute then stop? The filter is clean and the vac is fully charged.
1 comments:
Mr. Anderson
May 18, 2025
The Gosvor Pivot pool vac may run for only one minute and then stop due to air trapped inside the unit. Before placing it in the pool, it is recommended to shake the device to remove air bubbles. If air remains inside, it may affect the vacuum’s operation. Ensuring no bubbles are present before starting may resolve the issue.
This answer is automatically generated
Ray Axmacher
April 14, 2025
I need a replacement charger....Where do I get one?
1 comments:
Mr. Anderson
May 14, 2025
You can find a replacement charger for the Gosvor Pivot pool vacuum on Amazon. A compatible charger is the T POWER 12.6V charger for models including Gosvor ZT2002 and similar robotic pool vacuum cleaners. Make sure the charger matches your vacuum's model and battery specifications (11.1V 5000mAh Li-ion battery, 30W).
This answer is automatically generated
Antonio
March 22, 2025
I need a part for my pivot….its the charging cap that screws on after you have charged ot
1 comments:
Mr. Anderson
May 14, 2025
The replacement charging cap part for the Gosvor Pivot is not specified in the provided context.
This answer is automatically generated
Bart
March 14, 2025
My Pivot starts rolling forward, then rolls backward for a few seconds. It then turns off. Fully charged
1 comments:
Mr. Anderson
May 14, 2025
The Gosvor Pivot may roll forward and backward before turning off because it is trying to release trapped air from its body. This movement helps the device expel air so it can fully submerge and operate correctly.
This answer is automatically generated
Cindy
March 11, 2025
What would be the battery life in months/years
1 comments:
Mr. Anderson
May 14, 2025
The exact battery life of the Gosvor Pivot in months or years is not specified. However, one user mentioned they would be surprised if it lasted more than 2 years. Therefore, the expected battery life appears to be up to 2 years.
Page 1
User Manual Gosvor Pivot Cordless Pool Vacuum...
Page 2
Thank you for choosing the Gosvor Pivot Cordless Pool Vacuum. Please take a few moments to read through this user manual. lf you have any questions, please contact our customerservice team. Gosvor Customer Service: US Toll Free:(866) 866-8806 Email: Service@gosvor.com...
ENGLISH CONTENTS Important Precautions 1. Introduction 2. Specifications 3. Operations 3.1. Getting Started 3.2. Cleaning the Filter Bag 3.3. Cleaning the Rotor 4. Troubleshooting 5. Warranty...
1. Read the manual carefully and use the product according to the instruc- tions.Gosvor will not be held responsible for any loss or injury caused by improperuse or care of this device. 2. Only use authorized accessories recommended or sold by the manufac- turer oiapproved affiliates...
Page 5
21. Do not bury the charging cable. 22. Ensure the device is turned off before attempting to charge the device. 23. If this device is damaged, liquid may leak from the battery and should not be touched. 24. If the device is damaged, cease operations immediately. 25.
1. Introduction The Gosvor Pivot is an energy-saving, environmentally friendly Cordless Pool Vacuum. Highly efficient, this device can clean pool walls and floors automatically without replacing the pool water. Read this user manual carefully before use.
Page 7
Item Part Number Parts Description 64001 Charging Port 64012 Top Shell NC1015 2.5” Rotor 85020 Pump Motor Block with Built-in Battery 64030 Right Roller Support Bracket, No Drive 64060 Right Front Wheel, with Sensor 64051 Bottom Shell – Black 64040 Left Front Wheel,No Sensor NC1026 Bottom Lid...
3. Operations 3.1 Getting Started 1. Find a working electrical outlet. 2. Wipe the charging port with a towel to prevent water from entering the charging port. 3. Twist off the plastic cap to plug in the charing cord. 4. The charger indicator light will turn red, indicating the device is charging.
Page 10
5. Unplug the charger and screw the plastic cap onto the device ensuring a firm fit. Now you're ready! WARNING: Do not operate the device out of the water as it may damage some components. Press to start cleaning 6. At your pool, press the button, and the blue LED indicator will blink for ten seconds.
3.2 Cleaning the Filter Bag 1. Place the device on the ground, top side down. 2. Press the two red tabs at the front of the device inwards and towards the front. 3. Press in the two red clips at the read and lift up the lid. 4.
Need help?
Do you have a question about the Pivot and is the answer not in the manual?
Questions and answers
My device is not charging. No light is turning on or blinking. No power at all.
If your Gosvor Pivot device is not charging and shows no power or lights, possible issues could include:
1. The electrical outlet is not working—try a different outlet.
2. The charging port may be wet or dirty—wipe it with a towel before charging.
3. The plastic cap may not be removed—twist it off before plugging in the charging cord.
4. The charger may not be securely connected—ensure a firm connection.
5. The charger or charging cord may be faulty.
Check each of these steps to identify the issue.
This answer is automatically generated
@Mr. Anderson Where is this light that is supposed to turn from red to green nothing in the manual identifies where parts or items are located
Is battery replaceable
No, the battery in the Gosvor Pivot is not replaceable. The manual states, "Do not modify or attempt to replace the battery pack."
This answer is automatically generated
@Mr. Anderson
Pivot doesn’t move and propeller doesn’t move
The pivot on the Gosvor may not be moving and the propeller may not be functioning due to a clogged filter bag or a blocked rotor. Cleaning the filter bag and rotor as described in the manual may resolve the issue.
This answer is automatically generated
my device charges and turns on but when placed in the water it does not move?
The Gosvor Pivot may not move when placed in water despite charging and turning on due to several possible issues:
1. Air trapped inside: The instructions state to rock the device side-to-side to release any trapped air before submerging. If this step is skipped, trapped air may prevent proper operation.
2. Design limitations: Multiple users report that the device often gets stuck, stays in one place, or moves only slightly, suggesting possible design or power issues that limit its movement.
3. Sturdiness and motor issues: Customers mention the device is not powerful enough to move effectively and often stops after minimal movement, indicating potential motor or drive system problems.
These factors can cause the device to remain stationary even when it appears to be functioning.
This answer is automatically generated
Why does the pool vac start and go for maybe 1minute then stop? The filter is clean and the vac is fully charged.
The Gosvor Pivot pool vac may run for only one minute and then stop due to air trapped inside the unit. Before placing it in the pool, it is recommended to shake the device to remove air bubbles. If air remains inside, it may affect the vacuum’s operation. Ensuring no bubbles are present before starting may resolve the issue.
This answer is automatically generated
I need a replacement charger....Where do I get one?
You can find a replacement charger for the Gosvor Pivot pool vacuum on Amazon. A compatible charger is the T POWER 12.6V charger for models including Gosvor ZT2002 and similar robotic pool vacuum cleaners. Make sure the charger matches your vacuum's model and battery specifications (11.1V 5000mAh Li-ion battery, 30W).
This answer is automatically generated
I need a part for my pivot….its the charging cap that screws on after you have charged ot
The replacement charging cap part for the Gosvor Pivot is not specified in the provided context.
This answer is automatically generated
My Pivot starts rolling forward, then rolls backward for a few seconds. It then turns off. Fully charged
The Gosvor Pivot may roll forward and backward before turning off because it is trying to release trapped air from its body. This movement helps the device expel air so it can fully submerge and operate correctly.
This answer is automatically generated
What would be the battery life in months/years
The exact battery life of the Gosvor Pivot in months or years is not specified. However, one user mentioned they would be surprised if it lasted more than 2 years. Therefore, the expected battery life appears to be up to 2 years.
This answer is automatically generated
Gosvor Pivot cordless pool vacuum is mot charging