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VA2708-2K-HD
VA2708-2K-MHD
Display
User Guide
IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in
a safe manner, as well as registering your product for future service. Warranty information contained in this User
Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at
http://www.viewsonic.com in English, or in specific languages using the Regional selection box of our website.
Model No. VS19990
P/N: VA2708-2K-HD | VA2708-2K-MHD

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Table of Contents
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Summary of Contents for ViewSonic VS19990

  • Page 1 Warranty information contained in this User Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at http://www.viewsonic.com in English, or in specific languages using the Regional selection box of our website.
  • Page 2 As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic®, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic® product you have chosen will serve you well.
  • Page 3: Safety Precautions

    Safety Precautions Read these instructions completely before using the equipment. • Keep these instructions in a safe place. • Heed all warnings and follow all instructions. • Sit at least 18” / 45 cm from the monitor. • When installing the monitor, please leave 4” / 10 cm of open space around the monitor for ventilation safety purposes.
  • Page 4 • If smoke appears, an abnormal noise, or a strange odor is present, immediately switch the display off and contact your dealer or ViewSonic. It is dangerous to continue using the display. •...
  • Page 5 • Stability Hazard: The display may fall, causing serious personal injury or death. To prevent injury, this display must be securely attached to the floor/wall in accordance with the installation instructions. • Fastening the monitor to a wall or fixed object using cordage or other restraining devices can help support the weight of the monitor in order to prevent the monitor from falling over.
  • Page 6: Table Of Contents

    Contents Safety Precautions ............3 Contents ..............6 Introduction ..............8 Package Contents ....................8 Product Overview ....................9 Front View ....................... 9 Rear View ........................ 9 I/O Ports ......................... 9 Initial Setup ............... 10 Installing the Stand ....................10 Removing the Stand and Mounting the Monitor ..........11 Using the Security Slot ..................13 Making Connections ..........
  • Page 7 Appendix ..............27 Specifications ......................27 Glossary ........................30 Troubleshooting ....................34 Maintenance......................36 General Precautions ....................36 Cleaning the Screen ....................36 Cleaning the Case ....................36 Blue Light Filter and Eye Health ................37 Calculating Breaks ....................37 Looking at Distant Objects ..................37 Eye and Neck Exercises ..................
  • Page 8: Introduction

    Introduction Package Contents • Monitor • Power adapter • Video cable • Quick start guide NOTE:  The power cord and video cables included in your package may vary depending on your country. Please contact your local reseller for more information.
  • Page 9: Product Overview

    Product Overview Front View Rear View Joy Key I/O Ports HDMI 2 HDMI 1 1. DC IN 2. HDMI 3. DisplayPort 4. Audio Out NOTE:  For more information about the Joy Key and its functions, refer to “Hot Keys” on page 19.
  • Page 10: Initial Setup

    Initial Setup Installing the Stand NOTE:  Always place the device on a flat, stable surface. Failure to do so may cause the device to fall and damage the device and/or result in personal injury.
  • Page 11: Removing The Stand And Mounting The Monitor

    Removing the Stand and Mounting the Monitor Refer to the table below for the standard dimensions for mounting kits. NOTE:  For use only with a UL certified mounting kit/bracket. To obtain a wall mounting kit or height adjustment base, contact ViewSonic® or your local dealer. Maximum...
  • Page 12 4. Attach the mounting bracket to the VESA mounting holes at the rear of the monitor. Then secure it with four screws (M4 x 10 mm). 75 mm 5. Follow the instructions that come with the mounting kit to mount the monitor.
  • Page 13: Using The Security Slot

    Using the Security Slot To help prevent the monitor from being stolen, use a security slot locking device to secure the monitor to a fixed object. Additionally, fastening the monitor to a wall or fixed object using a security cable can help support the weight of the monitor in order to prevent the monitor from falling over.
  • Page 14: Making Connections

    Making Connections Connecting to Power 1. Connect the power adapter to the DC IN jack at the rear of the monitor. 2. Plug the power adapter plug into a power outlet.
  • Page 15: Connecting To External Devices

    Connecting to External Devices HDMI HDMI DisplayPort...
  • Page 16: Using The Monitor

    Using the Monitor Adjusting the Viewing Angle Tilt Angle Adjustment Tilt the monitor forwards or backwards to the desired viewing angle (-5˚ to 15˚). NOTE:  When adjusting, support the stand firmly with one hand while tilting the monitor forwards or backwards with the other hand.
  • Page 17: Turning The Monitor On/Off

    Turning the Monitor On/Off 1. Plug the power cord into a power outlet. 2. Press the Power button to turn on the monitor. 3. To turn the monitor off, press the Power button again. NOTE:  The monitor will still consume some power as long as the power cord is connected to the power outlet.
  • Page 18: Quick Menu

    Quick Menu Press or move the Joy Key to activate the Quick Menu. ViewMode Standard MOBA Movie Text Mono NOTE:  Follow the key guide that appears on the screen to select the option or make adjustments. Menu Description ViewMode Select one of the preset color settings. Volume Adjust the level, or mute the volume.
  • Page 19: Hot Keys

    Hot Keys When the On-Screen Display (OSD) Menu is off, you can quickly access special functions by using the Joy Key. Description Move and hold the Joy Key for 5 seconds to lock/unlock the OSD Menu. When the menu appears on the screen, continue holding both keys for 10 seconds to lock/unlock the OSD Menu.
  • Page 20 Description Move and hold the Joy Key for 5 seconds to lock/unlock the Power button. When the menu appears on the screen, continue holding both keys for 10 seconds to lock/unlock the Power button. Power Lock/Unlock Locking Power Button Press and hold for 10s to lock power If the Power...
  • Page 21: Configuring The Settings

    Configuring the Settings General Operations 1. Press or move the Joy Key to open the On-Screen Display (OSD) Menu. Input Audio Adjust ViewMode Color Adjust Manual Image Setup Menu Select Adjust HDMI 1 HDMI 2 DisplayPort 2560 x 1440 @ 60Hz 2.
  • Page 22 3. Move the Joy Key to select the menu option. Then move the Joy Key to enter the sub-menu. Input Audio Adjust ViewMode Color Adjust Manual Image Setup Menu Select Adjust Contrast/Brightness Contrast 6-axis Color Brightness Color Temperature Color Space Color Range 2560 x 1440 @ 60Hz 4.
  • Page 23: On-Screen Display (Osd) Menu Tree

    On-Screen Display (OSD) Menu Tree Main Menu Sub-menu Menu Option HDMI 1 Input Select HDMI 2 DisplayPort Volume (-/+, 0~100)/1 Audio Adjust Mute Standard MOBA ViewMode Movie Text Mono...
  • Page 24 Main Menu Sub-menu Menu Option Contrast (-/+, 0~100)/1 Contrast/Brightness Brightness (-/+, 0~100)/1 (-/+, 0~100)/1 Green (-/+, 0~100)/1 Blue (-/+, 0~100)/1 Cyan (-/+, 0~100)/1 Magenta (-/+, 0~100)/1 Yellow (-/+, 0~100)/1 6-axis Color (-/+, 0~100)/1 Green (-/+, 0~100)/1 Blue (-/+, 0~100)/1 Saturation Cyan (-/+, 0~100)/1 Magenta...
  • Page 25 Main Menu Sub-menu Menu Option Sharpness (-/+, 0~100)/25 Blue Light Filter (-/+, 0~100)/1 Aspect Ratio 16:9 16:10 Manual Image Adjust Overscan Black Stabilization (-/+, 0~100)/10 Advanced DCR (-/+, 0~100)/25 Standard Response Time Advanced Ultra Fast English Français Deutsch Español Italiano Suomi Svenska Русский...
  • Page 26 Main Menu Sub-menu Menu Option OSD Background Power Indicator Auto Power Off 30 minutes 45 minutes Sleep 60 minutes 120 minutes Setup Menu Standard ECO Mode Optimize Conserve DisplayPort 1.1 Auto Detect DDC/CI Memory Recall...
  • Page 27: Appendix

    Appendix Specifications Item Category Specifications IPS, Color a-Si TFT Active Matrix 2560 x 1440 LCD; Type 0.2331 (H)mm x 0.2331 (V)mm pixel pitch 68.6 cm Display Size 27” (real diagonal) Color Filter RGB vertical stripe Glass Surface Anti-Glare (Haze 25%), Hard Coating (3H) TMDS digital (100 Ω) DisplayPort (v.
  • Page 28 32° F to 104° F 1 - Do not set the graphics card in your computer to exceed these timing modes; doing so may result in permanent damage to the display. 2 - Please use the power cord from ViewSonic® or an authorized source only.
  • Page 29 Item Category Specifications 12 km Altitude 39,370.1 ft Storage Relative 5% to 90% (non-condensing) conditions Humidity -20° C to 60° C Temperature -4° F to 140° F 613.19 x 449.89 x 190.00 mm Physical Dimensions (W x H x D) (with stand) 24.1”...
  • Page 30: Glossary

    Glossary This section describes the standard glossary of terms used in all LCD display models. All terms are listed in alphabetical order. NOTE:  Some terms may not be applicable to your monitor. Advanced DCR Advanced DCR technology automatically detects the image signal and intelligently controls the backlight brightness and color to improve on the ability to make the black blacker in a dark scene, and make the white whiter in a bright environment.
  • Page 31 Displays the timing mode (video signal input) coming from the graphics card in the computer, the LCD model number, the serial number, and the ViewSonic® website URL. See your graphics cards’s user guide for instructions on changing the resolution and refresh rate (vertical frequency).
  • Page 32 Manual Image Adjust Displays the “Manual Image Adjust” menu. You can manually set a variety of image quality adjustments. Memory Recall Returns the adjustments back to factory settings if the display is operating in a factory preset timing mode listed in the “Specifications” of this manual. NOTE: ...
  • Page 33 ViewMode ViewSonic’s unique ViewMode feature offers “Game”, “Movie”, “Web”, “Text”, “MAC”, and “Mono” presets. These presets are specifically designed to deliver an optimized viewing experience for different screen applications. 1ms Mode <MPRT> Choose whether to activate Moving Picture Response Time (MPRT); default setting is Off.
  • Page 34: Troubleshooting

    Troubleshooting This section describes some common problems that you may experience when using the monitor. Problem or Issue Possible Solutions • Make sure you have turned on the monitor by pressing the Power button. • Make sure the power cord is properly and securely No power connected to the monitor and power outlet.
  • Page 35 Problem or Issue Possible Solutions The OSD Menu • Check whether the OSD Menu is locked. does not appear • Turn off the monitor, unplug the power cord, plug it on the screen/the back in, and then turn on the monitor. OSD controls are •...
  • Page 36: Maintenance

    • ViewSonic® does not recommend the use of any ammonia or alcohol-based cleaners on the display screen or case. Some chemical cleaners have been reported to damage the screen and/or case of the monitor. • ViewSonic® will not be liable for damage resulting from use of any ammonia or alcohol-based cleaners.
  • Page 37: Blue Light Filter And Eye Health

    Blue Light Filter and Eye Health The Blue Light Filter blocks high-energy blue light for a more comfortable viewing experience. While using and enjoying your monitor please keep the following in mind: • Viewing computer screens for extended periods of time may cause eye irritation and discomfort.
  • Page 38: Regulatory And Service Information

    Regulatory and Service Information Compliance Information This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on the unit. FCC Compliance Statement This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 39: Declaration Of Rohs2 Compliance

    The following information is only for EU-member states: The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and collection systems according to local law.
  • Page 40: Indian Restriction Of Hazardous Substances

    Schedule 2 of the Rule. Product Disposal at End of Product Life ViewSonic® respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing. Please visit the ViewSonic®...
  • Page 41: Copyright Information

    Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and other countries. ViewSonic® and the three birds logo are registered trademarks of ViewSonic® Corporation. VESA is a registered trademark of the Video Electronics Standards Association.
  • Page 42: Customer Service

    NOTE:  You will need the product’s serial number, which is located on the rear of the monitor by the I/O ports. Country/ Region Website Country/ Region Website Asia Pacific & Africa Australia www.viewsonic.com/au/ Bangladesh www.viewsonic.com/bd/ www.viewsonic.com.cn www.viewsonic.com/hk/ 中国 (China) 香港 (繁體中文) Hong Kong (English) www.viewsonic.com/hk-en/...
  • Page 43: Limited Warranty

    How long the warranty is effective: ViewSonic® displays are warranted for between 1 and 3 years, depending on your country of purchase, for all parts including the light source and for all labor from the date of the first consumer purchase.
  • Page 44 (e) the serial number of the product. • Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center or ViewSonic®. • For additional information or the name of the nearest ViewSonic® service center, contact ViewSonic®. Limitation of implied warranties:...
  • Page 45 Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: • Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of...
  • Page 46: Mexico Limited Warranty

    If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components &...
  • Page 47 Exclusion of damages: ViewSonic®’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: • Damage to other property caused by any defects in the product, damages...
  • Page 48 Name, address, of manufacturer and importers: México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas, Col. San Fernando Huixquilucan, Estado de México Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004 Hermosillo: Villahermosa: Distribuciones y Servicios Computacionales SA de CV.

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