Control Panel ....................20 Preparing the Wash Load ................23 Adding Detergents and Softeners ..............24 Programme Table ....................26 Extra Options and Functions ................29 SMART FUNCTIONS LG ThinQ Application ..................32 Smart Diagnosis ....................34 MAINTENANCE Cleaning After Every Wash................36 Cleaning the Appliance Periodically ..............36 TROUBLESHOOTING...
global_main.book.book Page 3 Tuesday, March 5, 2024 1:40 PM SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below.
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global_main.book.book Page 4 Tuesday, March 5, 2024 1:40 PM SAFETY INSTRUCTIONS • Children should be supervised to ensure that they do not play with the appliance. • If the power cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
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global_main.book.book Page 5 Tuesday, March 5, 2024 1:40 PM SAFETY INSTRUCTIONS • This appliance is equipped with a power cord having an equipment- earthing / grounding conductor (earthing pin) and a grounding power plug. The power plug must be plugged into an appropriate outlet socket that is installed and earthed / grounded in accordance with all local codes and ordinances.
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• Do not touch the door during a high temperature programme. • In case of a water leak from the appliance or flood, disconnect the power plug and contact the LG Electronics customer information centre. • Turn off water taps to relieve pressure on hoses and valves and to minimize leakage if a break or rupture should occur.
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• Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG Electronics customer information centre if you move and install the appliance in a different location.
global_main.book.book Page 8 Tuesday, March 5, 2024 1:40 PM INSTALLATION INSTALLATION Parts and Specifications NOTE • Appearance and specifications may change without notice to improve the quality of the appliance. Front View Rear View Power Plug Control Panel Transit Bolts Detergent Dispenser Drawer Drain Hose Drum...
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global_main.book.book Page 9 Tuesday, March 5, 2024 1:40 PM INSTALLATION Specifications Model WL91H*2PN Power Supply 220-240 V~, 50 Hz Product Weight 77 kg Dimension(mm) 1270...
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global_main.book.book Page 10 Tuesday, March 5, 2024 1:40 PM INSTALLATION Accessories Cold Supply Hose Anti–slip Sheets*1 Spanner Elbow Bracket for Securing Drain Hose Caps for Covering Transit Bolt Holes Tie Strap*1 *1 The included accessories vary depending on the model you purchased.
global_main.book.book Page 11 Tuesday, March 5, 2024 1:40 PM INSTALLATION Installation Place Index Clearance (mm) Requirements Before installing the appliance, check the following information to make sure that the appliance should be installed in a correct place. WARNING Installation Location •...
INSTALLATION grounded/earthed in accordance with all local NOTE codes and ordinances. • You can purchase rubber cups (part No. 4620ER4002B) from the LG service centre. Unpacking the Appliance Lifting the Appliance Off the Ventilation Foam Base • Make sure that air circulation around the...
global_main.book.book Page 13 Tuesday, March 5, 2024 1:40 PM INSTALLATION Levelling the Appliance Starting with the bottom two transit bolts use the spanner (included) to fully loosen all Checking the Level transit bolts by turning them counterclockwise. When pushing down the edges of the top plate diagonally, the appliance should not move up and down at all (check both directions).
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• Do not install the washing machine on a plinth, Failure to do so may cause vibration or noise. stand or elevated surface unless it is manufactured by LG Electronics for use with this model. Using Anti-Slip Sheets This feature may vary depending on the model Check if the appliance is perfectly level using a purchased.
• Do not attach the adhesive side of anti- slip sheets to the feet of the appliance. NOTE • Additional anti-slip sheets are available at LG Electronics service centre. Connecting the Hose to the Water Tap Connecting Screw-Type Hose to Tap with Thread...
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global_main.book.book Page 16 Tuesday, March 5, 2024 1:40 PM INSTALLATION Connecting Screw-Type Hose to Tap Without Connecting One Touch Type Hose to Tap Thread Without Thread Loosen the 4 fixing screws Unscrew the adapter ring plate and loose the 4 fixing screws. Remove the guide plate if the tap is too large to fit the adapter.
global_main.book.book Page 17 Tuesday, March 5, 2024 1:40 PM INSTALLATION connector latch plate. Make sure the adapter • Make sure that the hose should not be kinked or locks into place. trapped. Installing the Drain Hose Installing the Drain Hose with the Elbow Bracket The drain hose should not be placed higher than 100 cm above the floor.
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global_main.book.book Page 18 Tuesday, March 5, 2024 1:40 PM INSTALLATION • Connect the elbow bracket a within 10 cm of the end of the drain hose. • Ensure that the drain hose is inserted no more than 15 cm into the drain. •...
global_main.book.book Page 19 Tuesday, March 5, 2024 1:40 PM OPERATION OPERATION Operation Overview Add cleaning products or detergent and softener. Using the Appliance • Add the proper amount of detergent to the detergent dispenser. If desired, add bleach Before the first wash, select the Cotton wash or fabric softener to the appropriate areas of programme and add a half amount of the the dispenser.
• This allows you to select an additional programmes and will light when selected. Remote Start With the LG ThinQ app, you can use a smartphone to control your appliance remotely. • In order to use this function, refer to SMART FUNCTIONS.
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global_main.book.book Page 21 Tuesday, March 5, 2024 1:40 PM OPERATION Description Customizing Washing Programme Buttons Use these buttons to adjust the water temperature, spin speed and soil level settings for the selected programme. • The current settings are shown in the display. •...
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global_main.book.book Page 22 Tuesday, March 5, 2024 1:40 PM OPERATION Description lights up when the remote control feature is activated.
global_main.book.book Page 23 Tuesday, March 5, 2024 1:40 PM OPERATION Preparing the Wash Load NOTE Sort the wash load for best washing results, and • The dashes under the symbol give you then prepare the clothes according to the symbols information about the type of fabric and the on their care labels.
global_main.book.book Page 24 Tuesday, March 5, 2024 1:40 PM OPERATION Adding Detergents and NOTE Softeners • Do not let the detergent harden. Doing so may lead to blockages, poor rinse performance or Detergent Dosage odour. • Full load: According to manufacturer’s •...
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global_main.book.book Page 25 Tuesday, March 5, 2024 1:40 PM OPERATION • Be careful not to get a hand caught in the Open the door and put detergent tablets into drawer while closing. the drum before loading the clothes. • It is normal for a small amount of water to remain in the dispenser compartments at the end of the cycle.
global_main.book.book Page 26 Tuesday, March 5, 2024 1:40 PM OPERATION Programme Table Washing Programme Cotton 40 ℃ (Cold to 60 ℃) Max. Load: Rating Description Washes normally soiled clothes by combining various drum motions. Stain Care 60 ℃ (40 ℃ to 60 ℃) Max.
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global_main.book.book Page 27 Tuesday, March 5, 2024 1:40 PM OPERATION Speed Wash 40 ℃ (Cold to 40 ℃) Max. Load: 5 kg Description Washes small loads of lightly soiled clothes in a short time. Rinse+Spin Max. Load: Rating Description Rinses and spins clothes. Use fabric softener if needed. Download Cycle Description This programme allows you to download a new and special washing programme to...
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global_main.book.book Page 28 Tuesday, March 5, 2024 1:40 PM OPERATION Programme Steam TurboWash Crease Care Sportswear Duvet Speed Wash Rinse+Spin Selectable Maximum Spin Speed Programme Maximum Spin Speed Cotton Extra High Stain Care Extra High Baby Care Extra High Hygiene Extra High Allergy Care Extra High...
global_main.book.book Page 29 Tuesday, March 5, 2024 1:40 PM OPERATION Extra Options and Follow the next steps to customize a washing programme: Functions You can use the extra options and functions to Prepare the clothes and load the drum. customize the programmes. Customizing a Washing Press the Power button.
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global_main.book.book Page 30 Tuesday, March 5, 2024 1:40 PM OPERATION Using Special Options You can customize washing programmes by adjusting options, if needed. You can customize the programmes by using the following special options: NOTE Steam • Washing method, number of rinses, spin Adding this option helps provide better cleaning intensity and water temperature etc.
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global_main.book.book Page 31 Tuesday, March 5, 2024 1:40 PM OPERATION • Avoid using liquid detergent for this function. Press the Start/Pause button. Press the Add Item button as necessary. Settings Child Lock Open the door after it unlocks itself and add or Use this option to disable the controls.
Page 32 Tuesday, March 5, 2024 1:40 PM SMART FUNCTIONS SMART FUNCTIONS LG ThinQ Application notifications on a smartphone. The notifications are triggered even if the LG ThinQ application is off. The LG ThinQ application allows you to communicate with the appliance using a smartphone.
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Page 33 Tuesday, March 5, 2024 1:40 PM SMART FUNCTIONS • Smartphone user interface (UI) may vary Run the LG ThinQ application and sign in with depending on the mobile operating system (OS) your existing account or create an LG account and the manufacturer.
LG ThinQ application. • Launch the LG ThinQ application and select the Disable this function manually Smart Diagnosis feature in the menu. Follow When this function is activated, press and hold the the instructions provided in the LG ThinQ Remote Start button for 3 seconds.
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global_main.book.book Page 35 Tuesday, March 5, 2024 1:40 PM SMART FUNCTIONS • Keep the smartphone in place until the data transfer has finished. Time remaining for data transfer is displayed. After the data transfer is complete, the diagnosis will be displayed in the application. NOTE •...
global_main.book.book Page 36 Tuesday, March 5, 2024 1:40 PM MAINTENANCE MAINTENANCE WARNING • Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning may result in serious injury, fire, electric shock, or death. •...
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global_main.book.book Page 37 Tuesday, March 5, 2024 1:40 PM MAINTENANCE Cleaning the Water Inlet Filter Run this function once a month (or more often if needed) to reduce build-up of detergent and softener and other residue. The water inlet filter collects lime or any sediment that may be in water that is supplied to the •...
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global_main.book.book Page 38 Tuesday, March 5, 2024 1:40 PM MAINTENANCE Allow the water to cool before cleaning the drain Unscrew the drain pump filter slowly to drain pump filter. Open the door in an emergency or the remaining water and then proceed to perform an emergency water evacuation.
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global_main.book.book Page 39 Tuesday, March 5, 2024 1:40 PM MAINTENANCE check for build-up of cleaning products once or twice a month. Remove the detergent dispenser drawer by pulling the drawer straight out until the drawer stops. • Then gently pull the drawer outward while pressing hard the disengage button.
Operation of your appliance can lead to errors and malfunctions. The following tables contain possible causes and notes for resolving an error message or malfunction. It is recommended to read the tables carefully below in order to save your time and money that may cost for calling to LG Electronics service centre.
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• Check and clean the drain filter. Door sensor malfunctions. dE dE1 dEz dE4 DOOR ERROR • Please call LG service centre. You can find your local LG service centre phone number in the warranty card. This is a control error. CONTROL ERROR •...
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global_main.book.book Page 42 Tuesday, March 5, 2024 1:40 PM TROUBLESHOOTING Symptoms Possible Cause & Solution Thumping sound The clothes may be out of balance. • Pause the programme and redistribute the clothes after the door unlocks. Vibrating noise Package materials are not removed. •...
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global_main.book.book Page 43 Tuesday, March 5, 2024 1:40 PM TROUBLESHOOTING Symptoms Possible Cause & Solution Appliance does not Circuit breaker/fuse is tripped/blown. operate. • Check house circuit breakers/fuses. Replace fuses or reset breaker. The appliance should be on a dedicated branch circuit. The appliance will resume the programme where it stopped once power is restored.
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global_main.book.book Page 44 Tuesday, March 5, 2024 1:40 PM TROUBLESHOOTING Symptoms Possible Cause & Solution Appliance does not Drain located higher than 1 m above the floor. drain water. • Make sure that the drain hose is no higher than 1 m above the bottom of the appliance.
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• Find the Wi-Fi network connected to your smartphone and remove it, then not connected to the register your appliance on LG ThinQ. Wi-Fi network. Mobile data for your smartphone is turned on. • Turn off the Mobile data of your smartphone and register the appliance...
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global_main.book.book Page 46 Tuesday, March 5, 2024 1:40 PM TROUBLESHOOTING Symptoms Possible Cause & Solution Your home appliance The wireless network name (SSID) is set incorrectly. and smartphone are • The wireless network name (SSID) should be a combination of English not connected to the letters and numbers.