Troubleshooting - Philips AC0917 Manual

Storage

Troubleshooting

Problem
The appliance does not work properly.
The airflow that comes out of the air outlet
is significantly weaker than before.
The air quality does not improve, even
though the appliance has been operating
for a long time.
The appliance produces a strange smell.
The appliance is extra loud.
1 Turn off the air purifier and unplug from the power socket.
2 Clean the air purifier and the surface of the filter (see Chapter "Cleaning and
Maintenance").
3 Let all parts air dry thoroughly before storing.
4 Wrap the filter in air tight plastic bags.
5 Store the air purifier, filter in a cool, dry location.
6 Always thoroughly wash hands after handling a filter.
This chapter summarizes the most common problems you could encounter with
the appliance. If you are unable to solve the problem with the information
below, contact the Consumer Care Center in your country.
Possible solution
Check if the base is properly installed. If not, for safety reason,
the appliance will stop operating.
The filter replacement alert is on but you have not replaced
the corresponding filter. As a result, the appliance is now
locked. In this case, replace the filter and reset the filter
lifetime counter.
The surface of the filter is dirty. Clean the surface of the filter
(see Chapter 'Cleaning and maintenance').
Check if the packing material is removed from the filter.
Make sure that the filter (FY0179) is properly installed.
Room size is large or the outdoor air quality is poor.
For optimum purification performance, please close the
doors and windows when operating the air purifier.
There are indoor pollution resources. For instances, smoking,
cooking, incense.
Filter reaches the end of life. Replace the filter with a new
one.
The first few times you use the appliance, it may produce a
plastic smell. This is normal. However, if the appliance
produces a burnt smell even if removing the filter, contact
your Philips dealer or an authorized Philips service center. The
filter may produce smell after being used for a while because
of the absorption of indoor gases. It's recommended that you
reactivate the filter by putting it in direct sunlight for
repeated use. If odor still exists, replace the filter.
It's normal if the appliance runs at the Turbo mode.
English
21