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GM V2H Bundle User Manual

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V2H Bundle
A reference guide for owners of:
• The GM Energy PowerShift Charger (to charge your GM EV)
• The GM Energy V2H Enablement Kit (to redirect power from your Compatible GM EV to your Home)
User Manual
GET STARTED →
Version 1.0 - April 2024

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Summary of Contents for GM V2H Bundle

  • Page 1 A reference guide for owners of: • The GM Energy PowerShift Charger (to charge your GM EV) • The GM Energy V2H Enablement Kit (to redirect power from your Compatible GM EV to your Home) User Manual GET STARTED →...

  • Page 2: Table Of Contents

    GM Energy PowerShift Charger GM Energy Home Products Limited Warranty . . . . . . . . . . . . . 20 GM Energy Home Hub GM Energy Inverter Glossary .

  • Page 3: Welcome

    WELCOME Congratulations on Choosing the GM Energy V2H Bundle This guide is designed to familiarize you with the GM Energy Vehicle-to-Home (V2H) Bundle. You will find a component overview, how-to tips, troubleshooting information and more. In the back of this User Manual, you’ll find a Glossary of terms frequently used here and in other GM Energy resources.

  • Page 4: Important Safety Instructions

    (1) This device may not cause harmful The GM EV charging solution should be installed only by a licensed contractor and/or a licensed electrician in accordance with all applicable state, local and interference, and (2) this device must accept any interference received, national electrical codes and standards.

  • Page 5: Getting To Know Your System

    • Is capable of up to 19.2-kW charging power • Can send up to 9.6 kW of discharge power to your home during an outage when paired with the GM Energy V2H Enablement Kit and a properly equipped GM EV The GM Energy V2H Enablement Kit •...

  • Page 6: Gm Energy Powershift Charger

    Kit and a Compatible GM EV, it also manages the bidirectional power transfer needed to send power to your home during an outage (also referred to as “discharging”). If you leave your Compatible GM EV plugged in and have enabled the backup power feature, it will be ready in the event of a power outage.

  • Page 7: Gm Energy Home Hub

    GM Energy Home Hub WARNING The GM Energy Home equipment should not be used as a primary or backup power source for medical equipment or any other products in which failure could lead to injury or loss of life .

  • Page 8: Gm Energy Inverter

    GM Energy PowerBank Wake-Up Button *Additional system enhancements may be required; to learn more about integrating future GM Energy products, visit the GM Energy Live website (https://gmenergy.gm.com/for-home/resources-and-support) or contact the GM Energy Customer Support Center. GM Energy V2H Bundle User Manual...

  • Page 9: Gm Energy Dark Start Battery

    GM Energy Dark Start Battery The primary job of the GM Energy Dark Start Battery is to provide sufficient energy to allow components of your GM Energy V2H Bundle to communicate with your Compatible GM EV once it has been plugged in.

  • Page 10: Need-To-Know Action Items

    The front of the GM Energy PowerShift Charger has a small LED Indicator light that flashes in different colors and patterns to signal the charging status. When the circuit breaker is first turned on, this light will blink with a white light. When it stops blinking, the charger is ready. Now you can begin charging your GM EV.
  • Page 11 Troubleshooting • If your Compatible GM EV is plugged in and set to “Automatic Backup Power” in your Compatible GM EV’s mobile app (myChevrolet, myBuick, myGMC or myCadillac) — even if it is not fully charged — the GM Energy V2H If the Compatible GM EV does not begin to automatically discharge power to your home, try these troubleshooting actions.
  • Page 12 • Your system is doing what it’s supposed to do — it has gone into Deep Sleep Mode • Extended Power Outage – If you’ve been away in your GM EV for a couple days and then discover the power is out in your home (you can always check this using the mobile app), start by plugging the Compatible GM EV in •...

  • Page 13: Troubleshooting Tips

    – such as a compressor, hair dryer or AC unit – which overloaded the system • Open the front cover of your GM Energy Home Hub to see if you’ve tripped a circuit. You may need a 1/8-inch Allen wrench or screwdriver to flip open –...
  • Page 14 NEED-TO-KNOW ACTION ITEMS My power came back on, but only some of the circuits or appliances in my home have power. My power is out, but my Compatible GM EV is not starting a backup power session. If you still have issues, it’s possible that a regular home circuit breaker was tripped (when the home was not in backup mode).

  • Page 15: Decoding The Blinking Led Lights

    . Solid Installation incomplete Contact installer Note: If the LED Indicator on the GM Energy PowerShift Charger is completely off, the system is not receiving power (it is in Deep Sleep Mode). GM Energy V2H Bundle User Manual...
  • Page 16 No action required Battery fault mode (GM Energy PowerBank Steadily Blinking Try pressing the red button at the bottom of the GM Energy Inverter. or GM Energy Dark Start Battery) (1 second on, 1 second off) If the light remains yellow, call the GM Energy Support Center...

  • Page 17: Using Your Gm Ev's Mobile App

    Built into your vehicle’s mobile app (myChevrolet, myBuick, myGMC or myCadillac) is a dedicated interface between you and your GM Energy V2H Bundle. After your GM Energy V2H Bundle is installed and commissioned by your installer, you will need to download the app and complete the setup. Note: “Commissioned”...

  • Page 18: Over-The-Air Updates (Ota)

    OVER-THE-AIR UPDATES (OTA) The GM Energy System is designed to install software updates automatically, using wireless technology so as not to inconvenience the user. After the update is finished, the system will reboot. Depending on the type of update, the lights in the home may flicker briefly.

  • Page 19: Care And Maintenance

    CARE AND MAINTENANCE The GM Energy V2H System does not require any scheduled maintenance. However, make sure its components remain free from debris, ice or snow to optimize product longevity. Helpful Resources Call the GM Energy Customer Support Center at The GM Energy website is always available at 1-833-64POWER .

  • Page 20: Gm Energy Home Products Limited Warranty

    GM ENERGY HOME PRODUCTS LIMITED WARRANTY GM Energy provides a Limited Warranty for GM Energy Home Products, which are subject to certain terms, limitations and exclusions. Please visit https://gmenergy.gm.com/for-home/here-to-help for more information on the GM Energy Home Products Limited Warranty.

  • Page 21: Glossary

    EV. Might also be referred to as a charging outlet or charging plug. It functions much like the hose and nozzle on a EV and, in the event of a power outage, to your properly equipped home. It is part of the GM Energy V2H Bundle. In...
  • Page 22 Vehicle-to-Home (V2H) – Allows the flow of electricity from the vehicle battery to the home while disconnected from MID (Microgrid Interconnect Device) – The technical term for the GM Energy Home Hub device that’s part of the GM the grid during a power outage Energy V2H Bundle Volt (V) –...

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