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carole PowerView Gen 3 Operation Instructions Manual

Soft roman shades
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Operation — Troubleshooting — Care
Soft Roman Shades
PowerView
Gen 3 Automation
®

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Summary of Contents for carole PowerView Gen 3

  • Page 1 Operation — Troubleshooting — Care Soft Roman Shades PowerView Gen 3 Automation ®...

  • Page 2: Basic Operation

    ® Open the PowerView App and follow the steps to set up your new shades and remote. ■ Use the PowerView App to program and manage your PowerView Gen 3 remote(s) ■ as accessories. For more details, refer to the digital PowerView Gen 3 Automation Remote Control Guide.
  • Page 3 PowerView Gen 3 Gateways, refer to the digital PowerView Gen 3 Automation Gateway Guide. PowerView Gen 3 Remote For more information regarding operation and programming of the PowerView Gen 3 Remote, refer to the digital PowerView Gen 3 Automation Remote Control Guide. Resetting the Shade (If Necessary) Calibration Reset The calibration reset is used to recalibrate the shade’s travel limits.

  • Page 4: Troubleshooting

    TROUBLESHOOTING Troubleshooting If your shade is not operating correctly: Review the digital support guide for your control device. ■ Refer to the following troubleshooting procedures for specific solutions for your shade. ■ Problem The shade will not fit into the shade installation brackets. Solution If the shade has a battery wand, check that the wand is not interfering with the shade installation brackets.
  • Page 5 TROUBLESHOOTING Problem The shade is operating slowly or does not raise or lower completely. Solution The batteries may be low in the battery wand or battery pack. Check battery orientation or replace the batteries. Check that the battery wand, battery pack, or 18V DC Power Supply is securely connected to the power cable and the cables are not pinched or caught in the headrail or shade installation brackets.
  • Page 6 TROUBLESHOOTING Problem Rechargeable battery wand needs recharging. Solution There are two methods for charging the rechargeable battery wand — the dual charging station or the single charger. CAUTION: Rechargeable battery wand can only be charged with Hunter Douglas provided charging options — alternative charging devices may result in permanent damage.
  • Page 7 TROUBLESHOOTING Problem Rechargeable battery wand needs recharging (continued). Recharging Via the Single Charger Remove the rechargeable battery wand from the mount, or insert the single charger cable without removing from the shade. Attach the plug adapter to the charger. ■ Attach the female end of the charging ■...
  • Page 8 TROUBLESHOOTING Problem Rechargeable battery wand needs recharging (continued). Solution Reinserting the Rechargeable Battery Wand into the Mount Match the direction of the arrow on the underside of the battery wand ■ with the arrow on the battery mount. Insert the nose of the battery wand into the cavity of the battery mount. ■...

  • Page 9: Cleaning Procedures

    CARE Dressing Roman Shades NOTE: As with all textiles, the fabric on your Roman shade(s) is subject to some inherent variations. Slight dye-lot variations, puckering or wrinkling are within textile industry standards and should be considered normal. After installation: Allow shades to hang fully lowered for a few days to let wrinkles fall ■...
  • Page 10 DECLARATIONS FCC Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

  • Page 11: Child Safety

    CHILD SAFETY WARNING/ADVERTENCIA Window Blind Cord Strangulation Risk Window blinds with a damaged or loose tension device or retractable cord that fails to fully retract pose a strangulation risk to children. To avoid this potential strangulation risk, consider purchasing cordless products or products with inaccessible cords. Riesgo de Estragulamiento en Cuerdas de Persianas Las persianas con un dispositivo tensor suelto o dañado o con una cuerda retractable que no se ajusta completamente representan un riesgo de estrangu-...
  • Page 12 (5) years from the original retail sale date. The obligation of Carole Fabrics and its dealers is limited to repair or replacement (at Carole Fabrics’ discretion) of the internal mechanisms, components, brackets, fabric and stitching found to be defec- tive during the warranty period, and excludes shipping charges, trip charges and the cost of removal, measuring, disassembly, and reinstallation of the product.