Frequently Questions & Answers; Warranty And Contact Information; Chemical Composition Of Toxic And Harmful Substances - Marstek B2500 Instruction Manual

Frequently Questions & Answers
Q:What is the battery type？
LiFePO4 Battery.
Q: Can the product be taken on the aircraft？
No, according to the airline transportation standards, 100Wh capacity of lithium battery can not board
the aircraft.
Q: Can be charged with solar panels from a different brand?
Yes. Please use solar panels that meet the following specifications for charging. Voltage range:
12-59VDC， Rated output power (discharging): 800W max. （Choose our solar photovoltaic products,
just insert the DC port, you can easily charge the product with solar energy. This product uses MPPT
(Maximum Power Tracking) technology, which can compare the output voltage point of the solar
panel with the battery voltage of the product in real time, so as to find the maximum power output
point that the solar panel can provide and charge the battery of the machine to obtain the best
charging efficiency. * Actual performance is related to weather）
Q: How can I prolong the lifespan or better maintain my product that is mounted on the floor?
If your balcony is often flooded, we recommend raising your product. This will prevent malfunctions
due to prolonged soaking.

Warranty and Contact Information

Under normal use of the product, it will not affect the result of defective workmanship and materials
used in the product: This warranty period describes the complete and exclusive warranty obligations
of the product, and we will not assign or authorize anyone to be responsible for any other products.
warranty period
Product warranty period of 3 years. In all cases, the warranty period starts from the date of purchase
by the consumer. In order to ensure the start date of the warranty period, the consumer needs to
provide proof of purchase or other reasonable supporting documents.
The following conditions are not covered by the warranty
1.The appearance of the product is damaged after use.
2.Unauthorized disassembly and maintenance of non-professionals.
3.Performance problems caused by human factors.
4.Damage caused by natural disasters, lightning Strikes, accidents and other irresistible factors.
How to get warranty service
You can contact our customer service through our official website or e-commerce platform. Thank
you for your cooperation!

Chemical Composition of Toxic and Harmful Substances

Toxic and harmful substances or chemical elements
Part Name
Product shell
Circuit module
button
Small hardware
Charging Cable
Battery
This information for reference purposes only and does not represent a binding agreement. Product (Color, Size, OSD, etc.) in kind prevail.
O: The content of hazardous substances
in homogeneous materials all
components are limit requirement
specified in GB-T 26572.
X: The content of hazardous substance
in at least one of the average materials
of the part exceeds the limit
requirement of GB-T 26572, and there is
no mature alternative in the industry at
present, which meets the environmen-
tal protection requirements of the EU
RoHS directive.
8
EN