Fix issues : Account and sign-in issues
Can't sign in to Google
If you've forgotten the Gmail address and password for your Google account:
1.
Visit
Google's website
2.
On a computer, log in to Gmail and confirm that the new password works.
3.
Wait 24 hours after changing your password before resetting your device. For security, you can't use an
account to set up a phone after reset if that password changed within 24 hours.
to reset the password.
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