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PAYMENT SOLUTIONS
TAILORED TO YOUR BUSINESS
OPERATING INSTRUCTIONS
FOR THE PAYMENT
TERMINAL DUO
EPS LT, UAB
Savanoriu av. 123A
Vilnius, 03150
Lithuania
www.eps.lt
2024

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Summary of Contents for EPS DUO

  • Page 1 PAYMENT SOLUTIONS TAILORED TO YOUR BUSINESS OPERATING INSTRUCTIONS FOR THE PAYMENT TERMINAL DUO EPS LT, UAB Savanoriu av. 123A Vilnius, 03150 Lithuania www.eps.lt 2024...
  • Page 2: Table Of Contents

    Content Basic safety guidelines for the Payment terminal DUO Payment terminal DUO functional areas and buttons Scanning different types of cards General guidelines for using the Payment terminal DUO Description of the functional capabilities of the Payment terminal DUO Sales initiation...
  • Page 3: Basic Safety Guidelines For The Payment Terminal Duo

    5. The device must be operated no closer than 1 m away from heating devices. 6. The Payment terminal DUO is allowed to be used at an air temperature from -20 °C to +40 °C, when the relative air humidity does not exceed 90%.
  • Page 4: Payment Terminal Duo Functional Areas And Buttons

    Payment terminal DUO functional areas and buttons For contactless cards Down The menu Confirm Cancel For magnetic cards For chip cards Adjust...
  • Page 5: Scanning Different Types Of Cards

    Scanning different types of cards Chip cards Insert the card horizontally with the chip facing up and do not remove it until a message appears that the transaction was completed successfully. Contactless cards Hold the card firmly against the area marked with the NFC symbol.
  • Page 6: General Guidelines For Using The Payment Terminal Duo

    "Terminal locked". Enter your password and press the green button. After entering the correct password, the Payment terminal DUO displays "Hello" message. Restarting the Payment terminal DUO If you experience loss of connection or other malfunctions while using the terminal, please reboot the device.
  • Page 7: Description Of The Functional Capabilities Of The Payment Terminal Duo

    Granting a discount Payment terminal DUO has a function that allows you to apply discounts at the time of sale. Percentage discount can be enter when making a sale. The discount is applied to the individual product.
  • Page 8: Sales Initiation

    Step 1 Sales initiation It's easy to use the Payment terminal DUO. Press the green button to start selling.
  • Page 9: Adding A Product

    Step 2 Adding a product Using the keyboard, enter the product price and press the "down" button until you reach the field you want to change. To change the product quantity, VAT rate or apply a discount, use the "down" button to go to the desired field and press the "yellow"...
  • Page 10 Step 3 Adding a product (2) To add additional products, delete an already entered product or go to payment, use the navigation buttons "up" and "down" until you reach the desired box and press the "green” button. After choosing "add a product", enter the necessary information following the previous step "adding a...
  • Page 11: Payment For Goods Or Services

    First, ask the customer to pay in cash, and enter the received amount into the Payment terminal DUO. Using the "up" and "down" navigation buttons, select the “Done” field and press the "green" button.
  • Page 12: Generating Reports At The Payment Terminal Duo

    Selection of reports at the cash register Printing reports Pressing the "Menu" button on the Payment terminal DUO takes you to the menu selection window (see the figure on the left). In this window, use the "Up/Down" buttons to navigate to the "Reports"...
  • Page 13: Z Sample Report

    Z Sample report Company name, Company code, VAT payer code UAB "EPS LT" Savanorių pr.123A, Vilnius Company code: 302413851 VAT payer code: LT100004811919 Serial number of the document Name of the report 00000076 DETAILED FISCAL REPORT 10-10 DAY FISCAL Tariff table number, date and time of change Tariff...
  • Page 14: Sample Report

    X Sample report Company name, Company code, VAT payer code UAB "EPS LT" Savanorių pr.123A, Vilnius Company code: 302413851 VAT payer code: LT100004811919 Serial number of the document Name of the report 00000012 DAILY INTERIM REPORT ==================================== Tariff table number, date and time of change Tariff letter...
  • Page 15: Payment Terminal Duo Paper Replacement Guidelines

    R40 paper tape Paper replacement guidelines Color White Open the paper housing section by following the instructions in Width 58 mm the images below. Load the paper roll so that the paper roll rotates from the bottom to the top. After inserting the paper roll, stretch the paper to the top of the terminal, while holding the Diameter...
  • Page 16: Description Of Possible Errors And Messages Of The Payment Terminal Duo

    Description of possible errors and messages of the Payment terminal DUO The name of the error Error description Product price has not been entered when selling a product Price is not set or service. When selling a product or service, the quantity was not Quantity is not set entered.
  • Page 17 Contact us! Support@eps.lt www.eps.lt +370 5 207 1000...

Table of Contents