Nexx XCOM3 PRO User Manual

Motorcycle bluetooth communication system with mesh intercom
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USER'S GUIDE
MOTORCYCLE BLUETOOTH
COMMUNICATION SYSTEM WITH MESH INTERCOM
Version 1.0.0

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  • Page 1 USER’S GUIDE MOTORCYCLE BLUETOOTH COMMUNICATION SYSTEM WITH MESH INTERCOM ™ Version 1.0.0...
  • Page 2: Table Of Contents

    TABLE OF CONTENTS Sena Motorcycles App and NEXX Device Manager ABOUT THE X-COM 3 Pro 1.1 PRODUCT FEATURES 1.2 PACKAGE CONTENTS 1.3 PRODUCT DETAILS INSTALLING THE HEADSET ON YOUR HELMET 2.1 PREPARING THE HELMET FOR INSTALLATION 2.2 INSTALLING THE HEADSET 2.3 INSTALL THE INNER PADDING...
  • Page 3 MESH INTERCOM 7.1 WHAT IS MESH INTERCOM? 7.1.1 Open Mesh 7.1.2 Group Mesh 7.2 STARTING MESH INTERCOM 7.3 USING THE MESH IN OPEN MESH 7.3.1 Channel Setting (Default: channel 1) 7.4 USING MESH IN GROUP MESH 7.4.1 Creating a Group Mesh 7.4.2 Joining an Existing Group Mesh 7.5 ENABLE/DISABLE MIC (DEFAULT: ENABLE) 7.6 TOGGLING OPEN MESH/GROUP MESH...
  • Page 4 10 USING THE FM RADIO 10.1 FM RADIO ON/OFF 10.2 SEEK AND SAVE RADIO STATIONS 10.3 SCAN AND SAVE RADIO STATIONS 10.4 TEMPORARY STATION PRESET 10.5 NAVIGATING PRESET STATIONS 11 VOICE COMMAND 12 FUNCTION PRIORITY AND FIRMWARE UPGRADES 12.1 FUNCTION PRIORITY 12.2 FIRMWARE UPGRADES 13 CONFIGURATION SETTING 13.1 HEADSET CONFIGURATION MENU...
  • Page 5: Sena Motorcycles App And Nexx Device Manager

    • Download the Sena Motorcycles App on Google Play Store Store. NEXX Device Manager The NEXX Device Manager allows you to upgrade firmware and configure settings directly from your PC. NEXX Device Manager • Download the NEXX Device Manager at https://oem.sena.com/NEXX/.
  • Page 6: About The X-Com 3 Pro

    ABOUT THE X-COM 3 Pro 1.1 PRODUCT FEATURES • Multi-Language Voice Command • Support Siri and Google Assistant • Audio Multitasking™ • Mesh Intercom™ Up to 2.0 km (1.2 mi) in open terrain • Bluetooth Intercom Up to 1.6 km (1.0 mi) in open terrain •...
  • Page 7: Product Details

    1.3 PRODUCT DETAILS ① Pinhole Fault Reset Button ② Battery Module ③ Speaker (R) ④ Mesh Intercom Antenna ⑤ Microphone ⑥ Center Button ⑦ Status & Charging LED ⑧ (−) Button ⑨ Speaker (L) ⑩ Bluetooth Intercom Antenna ⑪ Button Module ⑫ (+) Button ⑬ Mesh Intercom Button ⑭ DC Power Charging &...
  • Page 8: Installing The Headset On Your Helmet

    INSTALLING THE HEADSET ON YOUR HELMET The following NEXX helmets are compatible with the X-COM 3 Pro. • Y.100, Y.100 R, X.WST3, X.WED3 2.1 PREPARING THE HELMET FOR INSTALLATION Inner Padding X.COM3 - MOTORCYCLE BLUETOOTH COMMUNICATION SYSTEM WITH MESH INTERCOM...
  • Page 9 Module Cover X.COM3 - MOTORCYCLE BLUETOOTH COMMUNICATION SYSTEM WITH MESH INTERCOM...
  • Page 10: Installing The Headset

    2.2 INSTALLING THE HEADSET Battery Module X.COM3 - MOTORCYCLE BLUETOOTH COMMUNICATION SYSTEM WITH MESH INTERCOM...
  • Page 11 Button Module X.COM3 - MOTORCYCLE BLUETOOTH COMMUNICATION SYSTEM WITH MESH INTERCOM...
  • Page 12 Speakers X.COM3 - MOTORCYCLE BLUETOOTH COMMUNICATION SYSTEM WITH MESH INTERCOM...
  • Page 13 Mesh Intercom Antenna, Bluetooth Antenna, Microphone X.COM3 - MOTORCYCLE BLUETOOTH COMMUNICATION SYSTEM WITH MESH INTERCOM...
  • Page 14: Install The Inner Padding

    2.3 INSTALL THE INNER PADDING Inner Padding X.COM3 - MOTORCYCLE BLUETOOTH COMMUNICATION SYSTEM WITH MESH INTERCOM...
  • Page 15: Getting Started

    2.5 hours. Note: • Any 3rd party USB charger can be used with NEXX products if the charger is approved by FCC, CE, IC, or other locally approved agencies. • Using a non-approved charger may cause fire, explosion, leakage, and other hazards which may also reduce the lifetime or performance of the battery.
  • Page 16: Checking The Battery Level

    3.4 CHECKING THE BATTERY LEVEL Instructions are for when powering the headset on or off. Powering On “ Battery level is high/medium/low” Note: When the battery is low while in use, you will hear a voice prompt saying “Low battery.” 3.5 VOLUME ADJUSTMENT You can raise or lower the volume by tapping the (+) Button or the (-) Button.
  • Page 17: Pairing The Headset With Other Bluetooth Devices

    PAIRING THE HEADSET WITH OTHER BLUETOOTH DEVICES When using the headset with other Bluetooth devices for the first time, they will need to be “paired.” This enables them to recognize and communicate with one another whenever they are within range. The headset can pair with multiple Bluetooth devices such as a mobile phone or GPS via Mobile Phone Pairing, Second Mobile Phone Pairing and GPS Pairing.
  • Page 18: Starting With Your Headset Powered Off

    4.1.2 Starting with Your Headset Powered Off 1. While the headset is off, press and hold the Center Button and the (+) Button for 5 Seconds. Blinking HOLD “Phone pairing” 2. Select X-COM 3 Pro in the list of Bluetooth devices detected. X-COM 3 Pro 4.1.3 Starting with Your Headset Powered On 1.
  • Page 19: Second Mobile Phone Pairing

    4.2 SECOND MOBILE PHONE PAIRING 1. Press and hold the Center Button for 10 seconds. HOLD “Configuration menu” 2. Double tap the (+) Button. Blinking “ Second mobile phone pairing” 3. Select X-COM 3 Pro in the list of Bluetooth devices detected. X-COM 3 Pro 4.3 GPS PAIRING 1.
  • Page 20: Mobile Phone Usage

    “ Hey Google” or “Hey Siri” HOLD 5.3 SPEED DIALING 5.3.1 Assigning Speed Dial Presets Speed Dial Presets could be assigned in the settings menu, accessible through the Sena Motorcycles App or the NEXX Device Manager. X.COM3 - MOTORCYCLE BLUETOOTH COMMUNICATION SYSTEM WITH MESH INTERCOM...
  • Page 21: Using Speed Dial Presets

    5.3.2 Using Speed Dial Presets 1. Enter into the Speed Dial menu. HOLD “ Speed dial” 2. Navigate between the Speed Dial Preset. (1) Last number redial (2) Speed dial 1-3 (3) Cancel 3. Call one of your Speed Dial Presets. “...
  • Page 22: Stereo Music

    STEREO MUSIC 6.1 BLUETOOTH STEREO MUSIC Play/Pause HOLD Track Forward Track Backward HOLD HOLD 6.2 MUSIC SHARING You can start sharing Bluetooth stereo music with one intercom friend during either a Two-way Intercom conversation or a Mesh Intercom Conference. If you start sharing music while Bluetooth intercom and Mesh Intercom are running at the same time, then music shared during Bluetooth intercom will take priority over music shared during Mesh Intercom.
  • Page 23: Mesh Intercom Music Sharing

    6.2.2 Mesh Intercom Music Sharing You can start sharing music with one participant of a Mesh Intercom. Start Sharing Music 1. The Creator will send a request message to participants connected during Mesh Intercom. [Creator] [Creator] “ Music sharing on” HOLD [Participants] “...
  • Page 24: Mesh Intercom

    MESH INTERCOM 7.1 WHAT IS MESH INTERCOM? Mesh Intercom allows riders to connect and communicate with nearby users without the need to pair each headset together. The working distance between each headset in Mesh Intercom can be up to 2 km (1.2 miles) in open terrain. In open terrain, the Mesh can be extended up to 8 km (5 miles) between a minimum of six users.
  • Page 25: Open Mesh

    7.1.1 Open Mesh Open Mesh is an open group intercom function. Users can freely communicate with each other in the same Open Mesh channel and select which channel (1-9) to use through the headset. It can connect with a virtually unlimited number of users in each channel. Open Mesh Ch 1 Ch 2...
  • Page 26: Starting Mesh Intercom

    7.2 STARTING MESH INTERCOM When Mesh Intercom is enabled, the headset will automatically connect to nearby users and allow them to talk to each other. Mesh Intercom On Blinking “ Mesh intercom on, Open Mesh, channel 1” Mesh Intercom Off “...
  • Page 27: Using Mesh In Group Mesh

    3. Save the channel. “ Channel is set, channel #” Note: • Channel Setting always starts with channel 1. • If you do not press any button for approximately 10 seconds in a specific channel, the channel is automatically saved. •...
  • Page 28: Joining An Existing Group Mesh

    Note: • If the Mesh Grouping is not completed within 30 seconds, users will hear a voice prompt, “Grouping failed.” • If you want to cancel during the Mesh Grouping, tap the Mesh Intercom Button. 7.4.2 Joining an Existing Group Mesh One of the current users in an Existing Group Mesh can allow new users...
  • Page 29: Enable/Disable Mic (Default: Enable)

    7.5 ENABLE/DISABLE MIC (DEFAULT: ENABLE) Users can enable/disable the microphone when communicating in a Mesh Intercom. HOLD “Mic on” or “Mic off” 7.6 TOGGLING OPEN MESH/GROUP MESH Users are able to toggle between Open Mesh and Group Mesh without resetting the Mesh. This allows users to keep the Group Mesh Network connection information while in Open Mesh.
  • Page 30: Reset Mesh

    2. While your headset’s Mesh Intercom is on, you (caller) send a request message using the headset’s Button or the Sena Motorcycles App. [Caller] [Caller] “ Mesh reach-out request” [Nearby Friends] “ Mesh intercom requested” 3. Friends who receive the request message need to manually turn on their Mesh Intercom using the headset’s Button or the Sena Motorcycles App.
  • Page 31: Bluetooth Intercom

    ) and repeat steps 3-4 to pair with Intercom Friends (C) and (D). Note: The Smart Intercom Pairing (SIP) is not compatible with NEXX products that use Bluetooth 3.0 or below. X.COM3 - MOTORCYCLE BLUETOOTH COMMUNICATION SYSTEM WITH MESH INTERCOM...
  • Page 32: Using The Button

    8.1.2 Using the Button Users (You, B) enter into Intercom Pairing. Blinking HOLD “ Intercom pairing” Turns white 2. The two headsets (A and B) will be automatically paired. 3. Repeat the steps above to pair with other headsets (C and D). 8.2 LAST-COME, FIRST-SERVED The intercom pairing queue is Last-Come, First-Served.
  • Page 33: Two-Way Intercom

    8.3 TWO-WAY INTERCOM You can start or end an intercom conversation with an Intercom Friend. Intercom Intercom Intercom Friend1 Friend2 Friend3 Start/End Conversation with the First Intercom Friend D Start/End Conversation with the Second Intercom Friend C Start/End Conversation with the Third Intercom Friend B 8.4 MULTI-WAY INTERCOM Multi-Way Intercom enables conference-call-style conversations with up to three Intercom Friends at the same time.
  • Page 34: Starting A Four-Way Intercom Conference

    1. You (A) need to be paired with two other Intercom Friends (B and C) for the Three-Way Intercom Conference. Intercom Intercom Friend1 Friend2 2. Start an intercom conversation with the First Intercom Friend (C) by tapping the Center Button. Intercom Intercom Friend1...
  • Page 35: Ending Multi-Way Intercom

    3. Now you (A), two Intercom Friends (B and C), and a new participant (D) are having a Four-Way Intercom Conference. Intercom Intercom Participant Friend1 Friend2 8.4.3 Ending Multi-Way Intercom You can completely terminate the conference intercom or just disconnect an intercom connection with one of your active Intercom Friends.
  • Page 36: Three-Way Conference Phone Call With Intercom Users

    8.5 THREE-WAY CONFERENCE PHONE CALL WITH INTERCOM USERS You can have a Three-Way Conference Phone Call by adding an Intercom Friend to the mobile phone conversation. 1. During a mobile phone call, tap the Center Button once, twice, or three times to invite one of your Intercom Friends to the conversation.
  • Page 37: Group Intercom

    Users can use the existing Bluetooth intercom and Mesh Intercom function at the same time. In this case, it is recommended to communicate with other NEXX headsets via Bluetooth intercom connection and use Mesh Intercom between X-COM 3 Pro headsets. A user who is in Open Mesh or Group Mesh when using Mesh Intercom is able to include up to 3 of their Bluetooth intercom friends.
  • Page 38 Bluetooth intercom friends while in Open Mesh or Group Mesh when using Mesh Intercom. • If a closed loop is created, as shown below, each user will experience severe noise issues. NEXX recommends that a closed loop not be created. NEXX headset...
  • Page 39: Universal Intercom

    Bluetooth headsets. Non-NEXX Bluetooth headset can be connected to the NEXX headset if they support the Bluetooth Hands-Free Profile (HFP). You can pair the headset with only one non-NEXX headset at a time. The intercom distance depends on the performance of the headset to which it’s connected.
  • Page 40: Multi-Way Universal Intercom

    If you disconnect the intercom call, the mobile phone connection is made again automatically so that you can use a mobile phone call function. 1. You (A) need to be paired with a non-NEXX Bluetooth headset (B) and another headset (C) for the Three-Way Conference Intercom. Non-NEXX Headset 2.
  • Page 41: Four-Way Universal Intercom

    4. Now you (A), non-NEXX Bluetooth headset (B), and the other headset (C) are having a Three-Way Conference Intercom. Non-NEXX Headset 9.3.2 Four-Way Universal Intercom You may make the Four-Way Universal Intercom call the same way as a normal Four-Way Intercom call.
  • Page 42: Mesh Intercom Conference With Two-Way Universal Intercom Participant

    Users can use the existing Two-way Universal Intercom and Mesh Intercom function at the same time. In this case, it is recommended to communicate with non-NEXX headset via Two-way Universal Intercom connection and use Mesh Intercom between X-COM 3 Pro headsets.
  • Page 43: Using The Fm Radio

    USING THE FM RADIO 10.1 FM RADIO ON/OFF FM Radio On HOLD “ FM on” FM Radio Off HOLD “ FM off” 10.2 SEEK AND SAVE RADIO STATIONS The “Seek” feature searches for radio stations. 1. Search for radio stations. Seek Stations Forward Seek Stations Backward 2.
  • Page 44: Scan And Save Radio Stations

    10.3 SCAN AND SAVE RADIO STATIONS The “Scan” function automatically searches for radio stations, starting with the current station’s frequency, then up from there. 1. Scan for stations. Start Scanning Stop scanning HOLD HOLD 2. The Sena tuner pauses at each station it finds for 8 seconds before moving to the next.
  • Page 45: Navigating Preset Stations

    10.5 NAVIGATING PRESET STATIONS Using the methods above, up to 10 radio stations can be stored. You can navigate through the saved stations. Navigate through Preset Stations HOLD X.COM3 - MOTORCYCLE BLUETOOTH COMMUNICATION SYSTEM WITH MESH INTERCOM...
  • Page 46: Voice Command

    VOICE COMMAND The Voice Command of the headset allows you to operate certain operations by simply using your voice. You can control the headset completely hands-free using the voice recognition. Multi-language Voice Command supports English, French, German, Spanish, Italian, Chinese, Japanese, and Russian.
  • Page 47 Mode Status Function Voice Command Music Pause Music “Hey Sena, Stop Music” FM Radio Turn off FM Radio “Hey Sena, FM Radio Off” Answer an Incoming Call “Answer” Ignore an Incoming Call “Ignore” Note: • You can set a language to another language by using the Headset Language feature on the Sena Motorcycles App.
  • Page 48: Function Priority And Firmware Upgrades

    Intercom Conversation will be interrupted by an incoming mobile phone call. 12.2 FIRMWARE UPGRADES You can upgrade the firmware using the NEXX Device Manager by connecting the USB Power & Data Cable (USB-C) to your PC. Download the NEXX Device Manager at https://oem.sena.com/NEXX/.
  • Page 49: Configuration Setting

    CONFIGURATION SETTING 13.1 HEADSET CONFIGURATION MENU Accessing the Configuration Navigating Between Menu Options Menu HOLD Execute Menu Options Headset Configuration Menu Voice Configuration Menu Tap the Center Button Phone Pairing None Second Mobile Phone Pairing None GPS Pairing None Delete All Pairings Execute Remote Control Pairing Execute...
  • Page 50: Software Configuration Setting

    13.2 SOFTWARE CONFIGURATION SETTING You can change the settings of the headset through the Sena Motorcycles App or the NEXX Device Manager. Sena Motorcycles NEXX Device Manager 13.2.1 Headset Language You can select or change the device language, which will stay saved even if the headset is rebooted.
  • Page 51: Vox Phone (Default: Enable)

    13.2.5 VOX Phone (Default: Enable) If this feature is enabled, you can answer incoming calls by voice. When you hear a ringtone for an incoming call, you can answer the phone by saying a word such as “Hello” loudly or by blowing air into the microphone. VOX Phone is temporarily disabled if you are connected to intercom.
  • Page 52: Hd Voice (Default: Enable)

    13.2.9 HD Voice (Default: Enable) HD Voice allows you to communicate in high-definition during phone calls. This feature increases the quality so that the audio will be crisp and clear during phone call conversations. If this feature is enabled, incoming phone calls will interrupt intercom conversations.
  • Page 53: Intercom-Audio Overlay Sensitivity (Default: 3)

    13.2.11 Intercom-Audio Overlay Sensitivity (Default: 3) The music, FM radio and GPS volume will be lowered to play in the background if you talk over the intercom while the overlaid audio is playing. You can adjust the intercom sensitivity to activate this background audio mode.
  • Page 54: Voice Prompt (Default: Enable)

    13.2.16 Voice Prompt (Default: Enable) While some Voice Prompts may be disabled in the software configuration settings, the following voice prompts are always on: - Battery level indicator - Speed dial - FM radio functions - Mesh Intercom 13.2.17 RDS AF Setting (Default: Disable) A radio station with more than one frequency can be used by enabling the Radio Data System (RDS) Alternative Frequency (AF) Setting.
  • Page 55: Troubleshooting

    TROUBLESHOOTING 14.1 FACTORY RESET To erase all of your settings and start fresh, the headset can be restored to factory default settings using the Factory Reset feature. HOLD “ Configuration menu” “ Factory reset” “ Headset reset, good-bye” 14.2 FAULT RESET When the headset is not working properly, you can easily reset the unit: 1.
  • Page 56: Quick Reference

    QUICK REFERENCE : Center Button : Mesh Intercom Button : (+) Button : (−) Button Type Operation Button Duration Turn on & Press 1 sec Basic Turn off & Operations Volume up/down Answer phone call End phone call Press 2 sec Phone Usage Reject phone call...

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