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TROUBLESHOOTING
WARNING! Stop using the tool immediately if any of the following problems occur. Repairs and replacements should only be performed by an authorized technician.
For any questions, please contact our customer service at (888) 331 4569, M-F 8-5 PST.
PROBLEM
1. If a GFCI being used, it could
be tripped.
2. Power cord or extension cord
damaged or not properly plugged
in.
3. Safety key is removed from
Motor does not
power switch.
start.
4.Motor is overloaded and circuit
breaker trips.
5.The hopper is open.
1. The material is jammed in the
feed inlet.
2. The cutting blades are blocked.
Material cannot
be fed into the
shredder.
3.The discharge chute is blocked.
1. Cutting blade edges are worn.
Inefficient
cutting.
POSSIBLE CAUSE
SOLUTION
1. Check GFCI and reset if needed.
2. Check the power cord, extension cord,
power plug, and the power outlet. Make sure
the tool is properly plugged in. Do not use the
tool if any cord is damaged.
3. Insert the safety key into the power switch.
4. The material may be too much or too hard
for the shredder to handle. Wait for motor too
cool down, and press the reset button.
Reduce the material load and restart the
shredder.
5. Check that the hopper is closed and the
hopper lock knob is tightened.
1. Turn off and unplug the machine. Open the
hopper and remove blocked or jammed
materials.
2. Turn off and unplug the machine. Open the
hopper and blade cover. Remove blocked
material from the blade. Close the blade
cover and hopper.
3. Turn off and unplug the machine. Open the
hopper and the plate of the discharge chute
to clear the blocked material. Replace the
plate and hopper.
1. Reverse the blades or replace with new
blades.
7
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