P400 PLUS - USER MANUAL (Version: 2023-12-01-EU-002) TABLE OF CONTENTS 1. PRODUCT OVERVIEW ............................. 4 2. USER MANUAL ..............................5 2.1 Keypad keys ................................5 2.2 Get started ................................6 2.3 Inspect the terminal .............................. 7 2.4 Turn on ..................................9 2.4.1 Turn on the terminal ...................................9 2.4.2 Admin menu ......................................9 2.4.3 Device info ........................................9...
P400 PLUS - USER MANUAL (Version: 2023-12-01-EU-002) 1. PRODUCT OVERVIEW P400 Plus Countertop Payment Terminal Premium design, super-fast and ultra-reliable Main Features: Service friendly • Large touchscreen for display impact and ease of use. Connected • Perfectly connected to DISH POS / DISH POS Lite system. Speedy •...
P400 PLUS - USER MANUAL (Version: 2023-12-01-EU-002) 2. USER MANUAL Get started with the P400 Plus Payment Terminal. 2 . 1 K E Y P A D K EY S Supplied components • P400 Plus Payment Terminal • Power supply •...
P400 PLUS - USER MANUAL (Version: 2023-12-01-EU-002) 2 . 2 G E T S T A R T E D These are the steps to get your new P400 Plus Payment Terminal up and running. Inspect the terminal. • Open the cover on the back of the terminal, connect the dongle •...
P400 PLUS - USER MANUAL (Version: 2023-12-01-EU-002) 2 . 3 I N S P EC T T H E T E R M IN A L Since payment terminals process sensitive card data, it is crucial to verify that the terminal you received is the correct one and has not been tampered with.
P400 PLUS - USER MANUAL (Version: 2023-12-01-EU-002) 2 . 4 T UR N O N If you turn on the payment terminal for the first time or after it was off for a long time, it may make a maintenance call to synchronize the configuration and update the software.
P400 PLUS - USER MANUAL (Version: 2023-12-01-EU-002) 2 . 5 C O N N E C T T O Y O UR N E T WO R K 2.5.1 FIRST TIME ORDER If this is your first order of the P400 Plus, please contact DISH Support Team at www.dish.co/contact. Our Support Team will guide you through the process of connecting your device to your network.
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