Beamz BT420 User Manual page 7

The buildup of dust, dirt and other airborne particles will reduce the unit's light output. It will also prevent the unit from cooling correctly, and this will
reduce the unit's lifetime. The rate of dirt buildup will vary depending on environmental factors such as airborne dust, use of smoke machines, airflow
from ventilation systems, etc. The unit's cooling fans will accelerate buildup, and any smoke particles that are present in the atmosphere will increase the
tendency for dirt to clog.
To get the best performance and lifetime from the unit, inspect it regularly and clean it as soon as you see signs of dirt buildup.
Assess the operating environment each time you begin to use the unit. In dusty or smoky conditions, inspect the unit after a few hours and check it
frequently the unit may attract dirt faster than you expect. Draw up a cleaning schedule that will make sure that dirt is removed before it can build up.
Use the following guidelines:
• Disconnect the unit from power and allow it to cool completely before cleaning.
• Do not use solvents, abrasives or any other aggressive product to clean the unit.
• Vacuum or use low-pressure compressed air to remove dust and loose particles from surfaces and air vents. Prevent the blades of cooling fans
from turning before you aim a vacuum or air jet at the fan, or you may spin the fan too fast and damage it.
• Clean glass components by wiping gently with a soft, clean, lint-free cloth moistened with a weak detergent solution. Put the solution on the cloth
and not on the surface to be cleaned. Avoid rubbing glass surfaces.
• Dry the unit with a soft, clean, lint-free cloth or low-pressure compressed air before reapplying power.
The checklist below may help you troubleshoot in the unlikely event that a problem occurs while using the product:
No response from unit.
Unit resets correctly but does not respond (or
does not respond correctly) to the controller.
Error after unit reset.
Light output cuts out intermittently.
No power to unit.
Internal fault.
The controller is not connected.
Bad DMX-line.
DMX-line has no end resistance.
Incorrect unit addressing.
A unit is defective and is disturbing data
transmission on the DMX-line.
Pin 2 and 3 are reversed in XLR connection.
Effect requires mechanical adjustment.
Unit too hot.
LEDs damaged.
The power supply settings do not
match local AC voltage and
frequency.
Check that power is turned on.
Check cables and connections.
Contact Beamz support or Beamz authorized
service partner. Do not remove base or yoke
covers. Do not attempt to replace a fuse or carry
out any repairs or service that are not described
in this User Manual unless you have both
authorization from Beamz support or Beamz
authorized service partner.
Connect controller.
Inspect connections and cables. Correct poor
connections. Repair or replace damaged cables.
Insert DMX terminator plug in DMX output
socket of last unit on DMX-line.
Check unit address and DMX mode settings.
Unplug DMX IN and OUT connectors and
connect them directly together to bypass one
unit at a time until normal operation is regained.
Have defective unit serviced by an authorized
technician.
Inspect connections and cables. Install a phase-
reversing cable between the units or swap pin 2
and 3 in the unit, that behaves erratically.
Check unit's software version and error
messages for more information. Contact Beamz
support or Beamz authorized service partner.
Allow unit to cool. Reduce ambient
temperature. Ensure free airflow around unit.
Clean unit if necessary.
Disconnect unit and contact Beamz support or
Beamz authorized service partner.
Disconnect unit. Check settings and
correct if necessary.